In November 2019 I ended up homeless. My friend paid for my unit over the phone. These guys were…read moreamazing and I never forgot their kindness since I got back on my feet after surviving some of the darkest months of my life. 5+ years later and under more positive circumstances, I find myself needing a short term storage solution and they were who came to mind. I'll be calling in the morning to see if they're able to accommodate my needs and if so I'll happily give them my business...again.

Very helpful staff. Clean, secure facility with easy access and convenient hours. I need 85…read morecharacters so Booga booga booga!

Fast response & sign up was easy! Very prompt and knowledgeable! Great service! Knowing your…read morestorage is also alarmed is feels safe!

What a dynamic team of customer service representatives at the Sandy Ridge site. Laura, Katelyn,…read moreand Tasha, provided me with the best service. As a new Henderson 80-year-old resident who was recovering from a disastrous move, these service reps help me with my storage needs in a premier fashion. These ladies helped to relive my stress by their efficiency and effectiveness. Thank you so much.

THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process…read moreand a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy!

What a great storage facility! Ruthie, Hugo and Stacey are such a professional and friendly team…read more They even offer refreshments for customers in the office. They have like a million security cameras and gates to keep your stuff safe. It was super convenient to be able to rent a moving truck from them to move my stuff over. Highly recommend this place!

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

When I tell you that this company goes above and beyond, THIS COMPANY GOES WAYYY ABOVE AND BEYOND!…read moreI found myself in a precarious situation and needed same day service for a truck AND a storage unit and Leona and Gerlyn showed up and showed out for me! they ensured that my process was quick and seamless. Despite my unfortunate circumstances, those two ladies provided unparalleled customer CARE and professionalism all at the same time. All Storage - Anthem is a diamond in the rough. i highly recommend this amazing establishment and their amazing employees. you will thank me later - Tami aka Picachu

Awesome customer service! Talked to 3 different people and all were so helpful and kind. Returning…read moremy U-Haul was simple and quick, I even forgot to return my utility dolly and instead of being short with me they were understanding and let me return it without incident. Super recommend!

All done and have been here for at least a couple of years! We have always felt safe and my husband…read morelikes interacting with the staff, most recently Pam, who helped with the move-out. She was kind and understanding and allowed us to schedule the FREE moving truck a few times. We highly recommend this storage facility because of friendly staff, clean facility and restrooms, convenience, nice covered area to park while loading, free moving truck with flexible scheduling, and climate controlled units. If we ever have another storage need, Morningstar is first on our list!! Thank you!!

I rented a storage shed-10 x 10 for my items recently as I was moving in with my husband and…read morefamily. Joy works in the front office with another co-worker and both are very friendly, helpful and understanding. Joy gave me a tour, explained everything with important details and started the rental process. Her coworker completed it the next day as Joy was off and I purchased the rental insurance for $12.00 a month and I paid a prorated rent for the rest of April plus a onetime account set up fee of $29.00. The next day my family and I moved my belongings in. We reserved their truck from 9:00-12:00, but called to request an extension of two additional hours. Joy upon greeting me at the storage facility, told me we could have the truck until 4:00 or 5:00 pm as there wasn't anyone else requesting it. The facility is nice, new and clean. The units are indoors and heated or cooled depending on the season. I recommend Morningstar Storage. I am a satisfied customer!

I rarely leave negative reviews, but this experience warrants one. After a previous interaction…read moreinvolving my fiancé, I reserved a storage unit online under my own name, paid the required reservation fee, and received a phone call from the facility confirming my reservation and telling me to come in. During that call, I explained that I wanted the unit to store boxes. My purposes for reserving the unit had absolutely nothing to do with my fiancé. When I arrived, the on-site manager, Ronda, immediately informed me that I would not be allowed to rent because of my association with my fiancé. There was no discussion of my application, no opportunity to explain anything further, and no indication before I made the trip that my reservation would not be honored. What makes this especially frustrating is that someone from the facility had already spoken with me by phone before my arrival. If the decision had already been made that I would not be permitted to rent a unit, a simple phone call could have saved me the unnecessary trip, wasted time, and fuel. Instead, I was instructed to come to the facility only to be told upon arrival that I was not allowed on the property. After I escalated the matter to corporate, I was told my reservation fee would be refunded. The most frustrating part wasn't even the refund--it was the way we were treated. Forwarding a confusing internal email stating the fee had been paid by cash or check instead of answering a customer's questions directly, refusing to acknowledge obvious errors, and making us escalate to corporate for a resolution came across as childish, evasive, and deeply unprofessional. Businesses certainly have the right to decide who they rent to. What customers deserve in return is honest communication, respect for their time, and follow-through when a refund has been promised. Unfortunately, that was not my experience with the Seven Hills location, and based on my experience, I cannot recommend it.

Terrible. Checked online for availability, drove across town to rent a truck and they stop renting…read moreat 4pm even though the location closes at 4:30 and employees were just sitting there. Paperwork and rental prep takes no more than ten mins. Save your time, walk your belongings instead of coming here, you'll get there quicker.

We needed a storage unit to store items we've accumulated over the years. We reviewed the website…read moreand then went in to discuss options. We met with Angela. She was very welcoming, friendly, accommodating and discussed our options. She also took us to see a few different size units and answered all of our questions with ease. The units are clean, very secure and love they are app run so you don't need a lock and key to access. We also appreciated the special they were running that made the unit affordable. Don't look anywhere else, you won't be disappointed

Wonderful storage facility! Our move in and move out was easy thanks to Angela. I highly…read morerecommend this facility. Professional, accommodating with competitive rates. We also liked the remote security of opening and closing gates and doors...no keys or codes to remember.

Great service, very clean and reasonable prices. If you're looking for a great storage facility,…read morewhere your stuff will be safe but no further. These people will treat you great.

Myra was a pleasure working with in setting up my account, even came on her day off to assist me…read morewhich I was extremely grateful for. Storage was clean and the perfect size I needed for my things. Highly recommend this company. Thank you!