THANK YOU!!!! What a clean and professional office. Ruthie and Hugo were prompt with the process and a smile. Rented a Penske truck and ended renting a storage unit as well. Customer service was 5 stars and they also have a complimentary coffee bar with snacks! Moving made super easy! read more

In and out in five minutes and the lady running this place is a gem. Thank you! She also must have a CDL for that dumpy truck in the back read more

What a great storage facility! Ruthie, Hugo and Stacey are such a professional and friendly team. They even offer refreshments for customers in the office. They have like a million security cameras and gates to keep your stuff safe. It was super convenient to be able to rent a moving truck from them to move my stuff over. Highly recommend this place! read more

I have been with Best Storage on Oleta Ave for several years and never had any security issues. They have ALOT of security cameras and double gates coming in and going out. Plus Ruthie, Hugo and Stacy that work there are the best! The whole property is very clean and well maintained including the office. Its been an absolute pleasure being there and worth every penny for the peice of mind that my stuff is going to be there. read more

Ruthie was amazing and made my moving experience very smooth sailing. Definitely recommend going here! 10/10 thanks Ruthie :)

This is the absolute worst storage facility. The unit was filthy and with broken glass and trash in it. It was obvious that they did not walk the unit due to the condition. The lightbulb was not even working. It was more expensive than other storage facilities in the area. Additionally, the "manager" is rude. read more

Gate would not open. Noone available in person or phone. Unfortunately could not park our trailer in the covered spot we pay for. Called numerous times. Still nothing. Totally in limbo. Thanks! read more

I had recently rented a parking space for my motor home at Best Storage. I was a little hesitant to park my vehicle there because they have no security guards and only an automatic gate that can easily be hopped. I decided to take a chance because the employee I dealt with was friendly, he said there had only been one minor incident there recently, and the place seemed well-maintained. I went to pick up my RV for a trip last Saturday and quickly discovered from the deafening noise after starting my vehicle that my catalytic converter had been sawed off and stolen. Upon contacting Best Storage (there's no emergency number), I was told that this had happened to at least one other vehicle. My guess is that it happened to a lot of vehicles. Apparently, there was no surveillance footage and I don't think they reported it themselves to the police (I of course filed a police incident report). Needless to say, I had to cancel my trip (lost a deposit there), work through the incident with my insurance company, and wait a week before my vehicle was repaired. Best Storage did not offer any words of apology or any indication that this was a problem that would be immediately addressed (how about hiring a security guard?). They implied that some things were "in the works" and they offered to cover one month's storage rent. Well, $205 hardly makes up for a canceled vacation, a $500 deductible (that I had to pay out of pocket), a lost deposit on my vacation spot, and the hassles of dealing with my insurance company and getting the vehicle repaired. I think the worst part of all with this incident is the seemingly lack of real concern about what happened. They certainly didn't give me any confidence that this was a big deal or that they would be taking immediate steps to prevent this from happening again. I got one vague reply about "applying" for some sort of extra security, but I had no idea what they were talking about. Even simple suggestions (hiring a security guard, getting a watch dog) seemed to fall on deaf ears. An employee at Best Storage said to me: "they won't be back; they hit a place once and then move on". Was that supposed to be reassuring? It wasn't. Security is a top concern, in my opinion, when you trust your vehicle to a commercial storage facility and pay a monthly fee. And you assume that the company you're entrusting your vehicle to also considers it to be similarly important. Unfortunately, it just doesn't seem to be a top priority at Best Storage. I am at fault as well for selecting this storage space in the first place with such obviously inadequate security and with such an apathetic attitude. I will be parking my vehicle in a new place from now on. read more

Picked up a 26' truck to drive to Texas. Sania helped us out and made our day much easier as the process was smooth and seamless. Sania's customer service was stellar. read more

I stored stuff with these guys for almost a year. Can't speak highly enough about the staff. They were friendly, helpful, and all around great. read more

Best Storage was great! We used their outdoor storage for our RZR. They were less expensive, more convenient off the 215 and way more helpful getting us in with options than other storage facilities. The office was always super friendly even when we had to cancel since we moved out of state. They even called us when our tarp fell off. They tried to fix it and let us know so we could come check on it. Thanks Best Storage! read more

I needed a place to store a recently purchased 5th wheel RV. I found Best Storage while searching the internet for storage locations. Their website was informative and well constructed. The website photos showed that they had exactly what I was looking for. Visited the location to see how easy it was to get into and out of the facility - I found it very convenient to get into and out of the location. Took a tour of the facilities to see the RV storage locations. Paul was a great tour guide and was very informative about access to the sites and future improvements being made. Vivian at the front desk was a pleasure to work with - pleasant and with a great sense of humor. Paperwork was completed quickly and professionally. The facility is well maintained and very clean! read more

I rarely write Yelp reviews and it's even more rare that any business who calls themselves "Best" really is, but in this case the name is appropriate. I've rented a fair number of self storage units over the years but none compare to these guys. Friendly, clean and well-maintained. I found this place through Yelp and can assure others the reviews are accurate. Let's just say that never in my life has a self-described "redneck" owner LOL, driven up and offered me a desperately needed cold water on a 110 degree August day. Worth the 23 mile drive from Summerlin and truly the Best! read more

We stored our RV at Best Storage Henderson for almost 2 years. We never felt it was unsafe, open when we needed access and the area was kept in good condition. The only reason we left was we were able to accomodate at our own location now. Dave B read more

Great owners. Friendly,helpful and very accommodating. Great price and can't beat the location. I have stored items at multi locations and this has been the best. Highly recommend this place if you are looking to find a good,clean and affordable place. read more

Found Best Storage through the good YELP reviews. Called and spoke with Ms. Lawanda, with a last minute request for storage. She was so sweet on the phone and said come on in and you can get your storage. I went to the office and Ms. Lawanda was ready to help me. This was my first time renting a storage unit and everything went smoothly. Ms. Lawanda and Paul were very nice. They gave me great confidence that my belongings would be safe and secure. read more

Great place, great location. Looked at several facilities to store our RV, we were able to get a covered spot here at a fair price. Staff is awesome. read more

I have stored my RV at this location for a couple of years now. The staff there is very friendly and responsive to any need you have. I like their times for entering and leaving the location as they are extended beyond what I am used to at other locations I have used. Their prices are reasonable as well. read more

We didn't realize they were closing at 5 and showed up at 450 to rent a unit. The gentleman that helped us was so nice and he went the extra mile to help us out. He also talked highly of the company, his boss and his co-workers which was really nice to hear. I'm so glad we found them. And the bonus is their rates are great:) highly recommend! read more

As promised in my previous review, I am updating my evaluation of this business. I booked a Penske rental back in April and I picked it up today for my big move. The employees who work at Best Storage are some of the most friendly, helpful, and efficient that I've found. The truck was ready for us by the time the business opened in the morning and they already had everything ready for us to just pay and go. Using U-Haul sure wasn't this easy! I would definitely recommend using Best Storage for Penske rentals! Perfect experience! read more

I rented two units from here over the summer. It is the best storage facility I've ever used. The office staff is extremely friendly, professional and accommodating. Their facilities are clean, well maintained and in a great location so I never felt unsafe visiting any time of day. Next time I need storage, I'll definitely be back. read more

I used Best Storage for my entire 3BDRM home while I was on an overseas assignment. Recently needed storage again in Nevada so went back to the best. Top quality service, good follow through, and they go the extra mile, i.e. free lock with admin fee (never see that in the industry), free high quality key chains with Best Storage info (yeah, that helps to keep the key with the place), and a nice cold bottle of water after I unloaded. I would make specific mention of staff, but honestly, they are all awesome! read more

Very friendly staff, clean storage units and area, well-lit, easy access to storage. I would store my stuff there again if needed.

Stored some stuff here while we were in between places, staff was very friendly and helpful!

Nice couple running the facility. Clean, and great access off the freeway. Very spacious with plenty of room to maneuver vehicles!

This is the 4th or 5th time I have used best storage for either a truck or a storage unit. They are so nice and up front. I have never had a hidden fee or a bill higher then what I was told. The ladies in the office are very honest and refreshing to speak too. I highly recommend using this location for all truck and storage needs. read more

Found this place on Yelp and have nothing but Great things to say about them!! The owners are down to earth and helpful people who make you feel comfortable renting from them. The place is always extremely clean inside and out and I always feel safe when I'm there. Great pricing too! read more

LaWanda is amazing! I am so happy I found this place on Yelp! The reviews say it all. I feel protected here, and can go to sleep a night knowing my personals will be safe. LaWanda is such a sweet person, and I enjoyed our talks. This is a family establishment and they take pride in their business. Everything was spotless clean and I got a free lock! I'm super happy about these units and their affordable! read more

As good as it gets, better than most. Vivian and Bill are terrific--very friendly, understanding and helpful. Facility is clean, secure and well maintained. It's comforting that this is still independently owned--not some giant corp. Hope it stays that way. read more

Great people! While on vacation, high winds blew the car cover from a vehicle we had left in our space. Vivian and Bill called to let us know, but we couldn't do anything about it since we were camping in California. Upon our return, we noticed the cover was back on the car and tied down. Bill took the initiative to help us. We really appreciate the entire staff at Best Storage for caring about their customers. read more

We moved our items from a storage place not close to our home, to Best Storage which is a 3 minute drive. The Managers are wonderful people and the facility is extremely clean and secure. We would recommend Best Storage to everyone! read more

Ask for Bill he is such a nice guy. They took me around showed me the lights and how all the doors worked. It's so nice when people go that extra mile. read more

Best Storage Units in the vicinity. I have lived in Henderson 20 years and wouldn't consider any other storage. I have used Best Storage on many occasions. The staff is the best ever. Professional, Courteous, and best of all FRIENDLY... Choose Best Storage you won't regret it. read more

We used Best Storage to rent a Penske truck for a local move and they were efficient, friendly, and quality. The truck was in shape and fully-fueled, the customer service was great, and the staff got us in and out very quickly. I'd recommend them if you need to rent a moving vehicle. read more

Clean safe place to store your stuff. Nice people too! Well lit and has alarms on each unit. Easy access for getting in and out.

I just started with this company and was very pleasantly surprised with their friendliness and completeness of the process of renting a space. It was very nice change from some of the other storage places I have used in the past. Lawanda and Paul showed me everything I needed to know. They were great. Facility was clean and I was pleased with the level of security. I feel very good about leaving my possessions there. read more

We stored our RV at this location for almost a year. I was very impressed with the management and operation of this facility. All the employees were very knowledgeable and friendly. The facility was very secure. The customer service was fantastic and I wouldn't hesitate to return to this location again, for future storage needs. So I would recommend Best Storage to other potential clients. read more

We rented our one way Penske truck and car dolly from them before leaving to Seattle. They were very helpful and professional. I would highly recommend. They were the only company to call and confirm our reserved truck and the only complany to have the truck available that was reserved. read more

My wife and I were moving from California into the area and needed a place to store out stuff for a couple months. Best Storage is in an easy location right off the 215 and St Rose parkway. The staff is very helpful and friendly every time I was there! Gave me different rental options and they really just want you to be happy. It's a safe place, well gated and managed. Highly recommend this storage facility! read more

Friendly staff. Facility is very clean snd secure. Stored with them for over five years and I'd do it again. They helped me downsize, then helped me with a larger unit when we cleaned out our garage. Great place and great people. Thank you everyone. Janet read more