Not a lot of help running around the store. Then, whenever…read moreyou do find someone, they don't seem to be able to help much. I did appreciate the furniture manager selling me the display model at a 20% discount, but the idiot kid brought my new chair out instead of bringing to the back of the truck he went all the way around to the handicap ramp then dropped the chair on the asphalt. What a Moron! What can you expect from a kid who doesn't care about customer service. What an Idiot. Anyway, maybe management will see this and do something about that.

Its great and the staff was so nice the store is clean and I have gone there many times and every…read moretime I went it was a blast with my friends! The store is a nice location and has stores connected to it like a Boba/fro-yo place and its so good!!

Desirea and everyone in the meat department is the only thing that is saving this place. Ever since…read morethe new system has been switched over, we've only experienced terrible customer service, terrible quality of produce/products, and overall negative atmosphere. As there aren't many grocery stores in Carlsbad, the options are limited and we would normally choose Albertsons for convenience and quality products. Not the case anymore. Their points system has been overhauled and made more difficult to receive customer service for points specifically. The management bullies and belittles some of the checkout staff that are merely trying to work, not a good example to set in Carlsbad.

Always clean and well stocked with friendly faces and senior discounts the first Wednesday of every…read moremonth month nice deli and bakery.

Always helpful when I am having a hard time finding something or want something they HELPread more

I realize people have bad days, however going into this store it seems like I always get the one…read morewho is having a bad day. I went into the store tonight, got the things I needed and proceeded to the checkout line. I went to register 3, the clerk was talking to another clerk, she turned to look at me, turned back around and started talking to her again. My friend I was with had to ask her if she was open and she said ya I'm open. By that time, I had already left. I then went to the self check out and proceeded to check myself out. The clerk that was manning that area walked off, no problem, however I ran into an issue and needed her help, but she was nowhere to be found, so we had to go find someone else. When she returned, I had another issue with scanning up an item. She told me it was because my friend picked up a bag before it was time, yet it still would not let me continue ringing up my item. She walked over with a terrible attitude and repeated what she already told us and told me there was nothing she could help me with that it had to fix itself. This stores customer service is awful!!! Its a shamebecause I really like the deli and a few other things I can't get anywhere else, but I dread going in fear of how I will be treated.

Also known as Ashley's. We bought wo twin mattresses from them for a daybad…read more I didn't think to bring hubby's walker with him so he stayed in the car. Imagine my surprise when I walked in and there was a wheelchair available for guests. This extra step customer service blew me away. Thank you!!

By now most Americans are familiar with Ross Dress for Less…read more I was stoked to find this one in Carlsbad, NM since my young daughters finally both enjoy picking out their own clothes. It's an affordable fashion & home decor store that carries big name brands with a no frills approach to their layout and displays. Ample free parking in a shared plaza lot. Nice Spanish-only speaking lady working the back dressing rooms. The sensors on the purses at the front of the store were going off the entire almost hour we were there. No restroom for customers. All in all, it's a decent Ross.

Always busy and only have one person at the register. They are very rude. No customer service at…read moreall.

Stock carts blocking every aisle. It took me 15 minutes to get out of the cosmetic aisles because…read moreof stockers, partially loaded abandoned carts, rude people leaving their carts in the middle of the aisles, people parked in the middle of the aisles on their phones. One couple with 2 carts and little kids walking 1 mph spanned the whole aisle so nobody could get through. All the pass thrus had stock carts blocking them. Why the store can't do all the stocking at night when there are much fewer shoppers I don't understand. Every time I've been there it's a claustrophobic nightmare. And trying to see prices on ground beef? No prices, just scan tags. WTF!? And I won't even get started on finding someone to help. This store has most of what I need, so I go there. But the stress level is climbing and I might be going somewhere else from now on.

As of 8/20/2021, super glad they had gluten free Great Value branded snacks that I haven't seen…read moreback home in Vegas. What wasn't cool is the maskless greeter with the stack of complimentary masks and hand sanitizer. So many people maskless in the store, coughing, who already looked one foot in the grave who definitely couldn't afford a stay in the hospital should they get sick.

Went in for some cranberry supplements and medicated powder but ended up also buying candy and a…read morecute ornament. Darn you Walgreens for your product placement. The cashier was a very pleasant person which made our checkout nice.

I gave four stars because Julia at the pharmacy desk who gives the vaccinations was awesome. She…read morewas definitely very busy, but was polite to all customers and took the time to vaccinate my daughter. I think this would be a great location if they would assign task more properly. They seemed to be very well staffed the day I went just poor delegation skills on part of management.

Melrose Family Fashions (store #137) is located in a plaza Carlsbad, NM…read more There's plenty of free parking in a huge lot. Melrose reminds me of a discount clothing store much like Ross Dress for Less which coincidentally is also right next door. That being said, while I find cute items I personally have to try everything on and am so glad I did. One of the flowery blouses that I grabbed was a bit lopsided and not in a fashionable way. It looked like a quick sewing job. My girls spent quite a bit of time shopping and trying on clothes. I'm so proud they are picking out stuff they like nowadays. Pre-teens! Devynn, our cashier, was a super sweet young lady. She encouraged me to join the rewards program for free. I'm definitely a fan of the low prices, but check your items to ensure quality and a good fit.

I'm visiting from Kansas. I shopped here on a Monday (late afternoon). There were probably 3 total…read moreshoppers in the store (including me). Although there seemed to be a decent variety of clothing, shoes, and other merchandise, I felt invisible. I walked in and immediately spied an employee up front at the shoes. She didn't even acknowledge me, although she clearly saw me. Two other young ladies were working there as well. None asked, "May I help you?" None offered a smile. I asked to try on a shirt and was accommodated. I think being welcoming and friendly is a necessity in running a business, and in brightening the world. I left without buying anything, mainly because the atmosphere was not welcoming. Hopefully, it was just the day.