This is still a solid dollar tree to get your basic staples. You may be able to catch the new trendy thing if you're there on delivery day. But most of the times the popular things are gone quickly. If you're in a road trip and you want to grab some quick snacks they'll take care of you. Also I've noticed that they've hired more new people. Seems like they are staffed better more consistently. read more

4 stars because I come to this location a lot and every cashier I've encountered has always been so personable, so cool and down to earth, so helpful and willing to help really providing excellent customer service. Tonight "Daisy" was an example. Now management, a whole other story. You'd swear they owned the stores the way they micro manage their staff and are hard a$$ about every little thing. I experienced one this evening, unreal how she was watch dogging the service being provided to me. This was my own experience of the micro managing, again I come here often and have listened to several cashier/associates who through a smile say they won't be there long, subtly suggesting they do not work under the most kindest conditions. 4 stars because it's hard to work under people who take advantage of their "power"/"position" to jerk and boss people around. I can't say all of management is this way, but I can def say I've experienced at least one. Kudos to the staff who still provide service with a smile! read more

I will Never go to the dollar tree again! The employees and manager are so ignorant and there is always new employees working when I go in. The last visit I purchased 20$ worth of crap(because that's what it on it is) and went to pay with a credit card that had a credit on it and was declined ok weird so let's try Apple Pay with 500 and change on it, declined ok let's try my Venmo card with 300 and change on it, again declined. So now that I'm totally embarrassed with everybody in line thinking I have no money I asked to see the manager. So he tells me to call my bank. What...it was three different institutions with plenty of money in each of them. Maybe it's your employees that don't know what they're doing! So either pay your people more so you hire better people or train them on how the register works read more

The customer service at this location is absolute trash. They never have more than one manager and one additonal employee at a time, so basically you can't find a soul and you stand at the register forever. I placed , and paid for, an online order to be shipped to the store. I received the email saying it was ready for pickup, so I headed into the store. The person at the cashier was unable to help me at all (apparently ONLY managers are trained to fulfill online orders), so they got the manager for me. The manager kept me waiting about 25 minutes while they meandered around to the back, called THEIR manager, and finally just told me it wasn't there, and to come back the next day. Zero help, and zero interest in moving faster than a snail's pace. Fast forward to today, the next day. I call ahead to be sure it is there. The manager is very abrupt with me on the phone, but lets me know that my order is there. I tell them that I'll be coming in later in the day to pick it up. They don't mention that I need to come at a certain time, or avoid a certain time. When I arrive, I speak to an associate, who tells me that they can't help me, only a manager can, and that they're on a conference call. At this point, the lack of customer service has become ridiculous - I ask the associate to go tell the manager that I am here, and need to pick up my order. When the associate knocks on the office door, the manager opens it a tiny crack, and I hear them tell the associate that I'll need to wait for 20 minutes until they're off their call. What?! I already wasted 25 minutes the previous day, I am sure as hell not going to stand in the dollar tree for another 20 minutes today. Associate was rude, and just said oh well, I can't help you, you'll have to wait. Seriously? Making a PAID customer wait 20 minutes for the manager to get off a conference call, presumably with other managers, and presumably where they will discuss sales and CUSTOMER SERVICE? I was finally able to pick up my item on my 3rd try, the following day. It was remarkably easy, although the manager was less than friendly. read more

This Dollar Tree store is located kind of in the middle of nowhere, but it's a great place to stop and pick up a variety of things when I'm headed back home over the Grapevine and there are cheap gas stations and food places at the same exit, so it makes a great pit stop location. On this particular visit I was after two things, cleaning supplies and teacher supplies. I was headed home to Bakersfield and had a call that I was going to have houseguests. Good news, but I knew that I was going to need to do a little cleaning and straightening before they arrived and and I was going to need to some supplies (on the cheap) to do that. Dollar Tree is my budget cleaning supply headquarters. I buy floor cleaner, dish detergent, toilet cleaner, spray cleaners for my kitchen counters, glass cleaners, and sponges all for just $1 each. SCORE. I was also looking for some teaching supplies: fancy colored sentence strips and bulletin board cut out shapes for my kindergarten classroom. I found exactly what I needed here, at prices FAR lower than teacher stores back in Bakersfield would have charged ($1 instead of $6 each). Dollar Tree is my favorite place to go to buy cheap trinkets for my kindergarten classroom treasure box. I buy small bottles of bubbles in the wedding section (I love to think outside the box), balloons, plastic rings and barrettes, and a wide variety of little plastic toys. This stuff is a really big hit with the 5 and 6 year old set. Dollar Tree is also a great place to pick up party supplies including paper goods and plastic cutlery in all different colors, toys for gift bags, and even balloons filled with helium. You can also pick up wrapping paper, gift bags, ribbons, bows and cards to put the finishing touch on your party girts. There is a fairly complete section of kitchenware gadgets and you can buy plates, dishes, and cups and glasses, too. If you're a college kid looking to outfit your dorm room or moving out on your own for the first time, you can really get your entire kitchen set up here on the cheap. There is a fairly large food section, and though there are a lot of off brands on the shelves if you look carefully you can find many nationally known brand names. Especially in the candy and snack food aisles - Skittles, Lemonheads, Sugar Babies, Hot Tamales, Milky Way, Reese's, Snickers. You name it, if it's made of sugar and I'm craving it, Dollar Store probably carries it. There is a huge section of seasonal and holiday items and decorations. There is a pet aisle with food and toys and other supplies. There's a pretty good selection of toiletry items: toothpaste, mouthwash, facial cleansers, soap, bath & body products all at bargain basement prices. Dollar Store is discount heaven. They accept both credit and debit cards, but there is a small fee to get cash back. read more

Dollar Tree - Discount Store Near Me - Castaic, California

The customer service in this place! I go there sometimes because it is local but no more! Most of the time there is only one cashier and when there is a cashier waiting in line is like watching water boil. Went to purchase two things. I waited in line patiently (as i usually do). I was up next in line. Then the cashier looks at me says that i had to go to another line because he was closing. At this point the long line behind me had all gone to the new line so i ended up at the end of the line (thus having to wait again!). I'm no expert, but i strongly believe that the staff should be better trained on transitioning customers to a new line. The whole thing is unfair and frustrating. So, at this point i'm standing in the back of the line watching all the other people behind me get ringed up and i realized that the cashier that "closed" his line was still ringing people up!!!! Like how do you do that to people. At this time i was just upset. I set the things i wanted to purchase down and left. Won't be returning. I get that this is the Dollar Tree but this place could be so much better with additional training to staff. Or maybe they just don't care.. Either way. Don't recommend. read more

A little messy but glad it is here. Dollar tree is everywhere from a small town in west Virginia to a small town in casyic lake. Can buy every thing for a dollar. Good news is the staff here is friendly. Best dollar store around. Quality product, friendly people, what more can you ask for? read more

Love this store. I always find something I like and I get really excited about their seasonal items. Never crowded

Customer service lacks service. I tried calling to see if they carry a product but the phone rang about 15 times and didn't even go to voicemail. I go here because it's the closest Dollar store but may just opt to goo to the 99 Cents Store. Gave it 2 stars because they carry ok products and they are convenient. read more

The place claims to have unity but I don't think they now the definition of it. Unity-the state of being united or a whole. I'm he only whole they know is being a hole in the wall. Animals read more

Super friendly, usually has what I need. Convenient. The staff is really nice as well.

Shout Out to Rose at Castaic Dollar Tree Thank you Rose for going the extra mile. I am a compromised senior and I so very much Appreciate the extra steps you took with getting Balloons to me in April. It meant so much to me to be able to put a smile On my Grandson's face for his 13th Birthday! Especially during these difficult times. Thank you again for your extra care for me and our community. DB read more

Outstanding place and under new management! The manager is so helpful and is really working hard. You can tell that the owners have pride in this store! Great place to get seasonal decor!! read more

Castaic doesn't have much but they do have an awesome Dollar Tree! I stopped by on break and found some awesome things each for a dollar or less. Granted somethings aren't the best in quality but you get what you pay for, right? Name brand dish soap, Disney products, Halloween accessories, and the list goes on and on when it comes to product offerings. Overall I'm a fan Inexpensive Clean Friendly staff Tip Great place to get little things for party bags read more

There should be more location close to where we're at. Had go drive all the way down here to get dollar goods. Luckily, they had what we were looking for. Thank goodness for the dollar store. Vons charged $5 for the same item! read more

One of best dollar tress I've shopped at. Organized, is stocked up and it's never crowded. Staff is friendly read more

Dollar Tree - Discount Store Near Me - Castaic, California

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Love the dollar store all great items for the holiday season you can keep for next year or if it gets lost or broken buy a new one the next year its a $1 plus tax per item you just have to shop smart! I love going her at least once a month with my boyfriend. They are hard working employees here. Highly recommend you go every noe and then. read more

Dollar store is my favorite. Don't judge me hard for my stinginess, but this store offers everything needed for survival. From tools to food to medical supplies. I know i know most of the merchandise is cheap Chinese crap but it works. Also store is always clean, tidy and neatly organized. Staff is helpful and courteous - especially Bella. read more

Dollar Tree - Discount Store Near Me - Castaic, California

I needed some paper products close to closing time. One of the employees reminded me that they closed in a few minutes, as he was walking away from me. I asked if they had any more paper goods than what is up front and was told, "We're closed now," by the cashier... exactly at closing time in a rather annoyed tone. Since I was the only one in the store, you'd think they could give me a couple of minutes and a bit of customer service, but nope. Never shopping there again because of curt employees who need to learn a bit of customer service. read more

EVERY single time without fail they overcharge me! If I buy a few items, I see at least one extra charge on my receipt... if I have a large purchase I'll have at least $4-$5 extra charges. These workers are scammers! They scam people left and right! I bet they take home a bundle by scamming every customer at least $1. read more

Hello dollar store! Let's see... I bought: 2pks of wisps 1 toothbrush(brought the toothpaste but oops) 1 doggy bag for the pups 3 dog toys(forgot to bring em) 1pk of 3 pack hand wipes 1 lighter 1pk of 2 hand sanitizer 1 bar of soap 2 candles 1 shampoo 1 loofah 1 mini lotion 1 foil tray And. Some stuff I don't remember They had Everything!!! read more

I love Dollar Tree! All this complaining is beyond me. They all greet you when you come in. Help you when asked. What do these people expect? If they are closed, their closed, and you with your shelve clearing, go somewhere else! They always open extra check outs! read more

This store is a life-saver. This little town doesn't have much in the way of shopping. This is the place to go for party supplies, school supplies, and miscellaneous household items. So grateful Castaic has this place. read more

I really like this store. Sure, the products are what you might expect, but the people are awesome! The checkers are swift & gracious, and the managers interact just enough to acknowledge your presence, yet not too much - because they are running a tight ship. I'd give it a 4.5, but I can't. I'll leave it at 4, just so there's room for growth. read more

I usually love grabbing things for my business here and tend to clear the shelves of specific items when in stock. Most employees here are wonderful and helpful, yet there is one who is constantly to busy talking and having social hour to really help anybody. When I have asked him for help its hard to come by. Stock at this store is also hard to come by although they are a smaller store. I prefer to try and shop here when I can since we are a small community and I would like to shop in my community, but when product is out a lot, wait time to check out is forever and then come to find out that the manager is actually the employee who helps the least, it makes me rethink my decision. Many of the employees here are wonderful and beyond helpful. The manager is not and prefers to talk with people and socialize rather than help ring up or look for needed items. It would be nice if the company would help stock this store more and the manager actually would provide better service. read more

Seriously this has been the cleanest dollar tree I have been to. Staff is always friendly. They usually have everything I need and I just go here to kill time during my lunch time. I usually get my stuff here for dinner sides and spaghetti night. So much stuff for office and many cute things for your home. read more

I've been to this store twice and the first time I went there I loved it and the employees were very nice. However, I went by today to purchase a few things and the cashier named Sabrina was very rude to me and my daughter. Before we even got the chance to speak to her she was giving us attitude and I don't think I'd go back simply because of that altercation and I can't believe they would put such a rude person in a management position. I'm sure all the other great reviews are from people who've had enough luck to go there when she wasn't present. read more

Rude employees. I try not to go there that often anymore only if I need the items right away. Other wise I take my business to the 99.