I have visited this store for a few years now and never had a rude experience at this store. What I witnessed at this store this past Friday 1/12/24 was just shocking! RUDE customer service! Only ONE cashier while about 40 to 50 customers stand in line with a line completely down the aisle! I stood in the line for at least 10 min.with no movement of the line. Finally a man yelled out, "why don't you open another line, there's about 184 people in line." An exaggeration of course but we all could understand his frustration. Instead of an apology & just getting someone else to open another line,the cashier replied back with an attitude yelling back that she was the only person there, she said she was the manager, if he didn't like it he could go somewhere else. WOW!!! I have NEVER EVER heard a manager be so rude & tell a customer to leave or take his business somewhere else! And she said that she was the mgr!!! So after the back & forth arguing with the customer for suggesting the obvious someone did open another register. A young man looked to be in his early 20's had an attitude also, started arguing with the customer, & said that he would call the police!!!! The police?!!! FOR WHAT? Because a customer was upset & suggested to open another register? Many of us who witnessed that was just shocked! I even thought of doing the exact same thing telling them to open another register, because it was just ridiculous the lousy customer service! And now an attitude from the manager? When we left the young fella was on the phone appearing to be calling the police on this customer simply because he was a bit upset & suggested that another cashier open a line! I WAS UPSET, & MANY OTHERS WERE TOO! Way too long of a wait! Just shocked & still cannot believe what I saw! Dollar Tree's corporate office need to get rid of that very rude manager & the fella who was calling the police on a customer! I usually shop there for office supplies for my business, but do not intend to visit that store again! Quite frankly, I believe that gentleman was treated so disrespectfully because he was an African American. Had I or a white gentleman made the same suggestion,I do not believe we would've gotten the same response! That is racial discrimnaiton! The young man who said that he would call the police appeared to be a black hispanic! So that was confusing! This is how some innocent black men loose their lives! Calling the police when it's not necessary. All that was needed was an apology & have another cashier check us out! PERIOD! The really BAD ATTITUDES were just so unnecessary! Dollar Tree need to take more time in it's hiring of employees! TRAIN them how to treat it's customers! ALL CUSTOMERS!! At this point I no longer care about saving money at Dollar Tree! That poor man DID NOT deserve to be treated that way! I will no longer waste my money in that store & will tell my business associates about this ordeal! JESUS CHRIST! Just UNBELIEVABLE!!! read more