The service was terrible. There was only one lane open and a long line. When they finally decided to open a 2nd lane, I was next. I moved toward the new lane and a person cut me off and said she was next because "employees are always first" I'm supposing she was an employee there but not during her shift. I remained in my long, long line and waited. I would give this store zero stars but that wasn't an option. read more

Staff is very helpful. Will walk to show you an item, instead of pointing to an aisle. For most items, they are well stocked. For some food items, especially seasonal, they may sell out. Very good value. Some items may cost up to $5, but this is because they are now selling items they didn't sell previously. read more

Visit the Dollar Tree store in Loma Linda. It's an awesome store with a wide variety of products and selections. However, the customer service is quite disappointing. They could definitely improve their service. I'm curious to know if Dollar Tree ever sees this post and responds. read more

Dollar Tree - Discount Store Near Me - Loma Linda, California

I was thrilled to find a Christmas decor for only $5. It was a wooden sign of an Elf holding a gift saying Spread Christmas Cheer, which is one fourth the price compared to hobby stores. Service was fast and friendly. Just wished they had flowers seeds so that I can start planting. read more

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Just stopped in to pick up a few items, there was only one line open, register #3, operated by David. There was another employee standing in the area just chatting with him, and another female that approached to chat with that employee. I finally asked if someone could open another register, and the person with David looks at the line (I suppose she wanted to confirm that it was getting long). After seeing that the line was growing, she called overhead for back-up. The second employee that was chatting with her walked behind me and mumbled, "sorry, I can't open up I don't have a register." Just a short time later, Alexis came and opened register #1. She was very kind and helpful, very chatty. My compliments to her. As we were chatting, another employee came and asked her if she wanted corn or esquite, as I was leaving I saw that employee outside making a purchase with a food vendor. It comes across as a very casual store, not focused on moving customers through, as all Dollar Trees are busy, it is disappointing when one has to wait in a long line as a result of employees standing around or chatting. There are plenty of staff members, seems like majority were doing everything but working, please do better guys. read more

Shop online for bulk Dollar Tree products, perfect for restaurants, party planners & anyone. read more

Dollar Tree - The Candy. - Discount Store Near Me - Loma Linda, California

Greeted when we entered and they had a wide selection... that was nice. Can't beat the prices,,

So I visited this store this morning since I was in the area. The parking lot is much improved, new paving done. Store was clean, workers were stocking shelves. I found all of the items I wanted and more. When it came time to checkout, there were 2 cashiers (1 male Hispanic supervisor/manager) and then there was Lorraine. The supervisor/manager was going to walk away when he was approached by a customer who wanted balloons, he stated that the other cashier (Lorraine) could help him. Wow really? Lorraine still had 4 customers in line. When it came time to help get the balloons for the customer, Lorraine did not acknowledge the customer, she just walked away from the register which left the customer wondering where she was going. Eventually, the customer figured out she was going to help him and walked over to the balloons. I was next in line so I had to wait. So now it's my turn and Lorraine was so rude, she did not acknowledge me, did not ask me if I wanted a bag (I had my own btw) nothing! Not even a freaking smile! I even bagged my own items. What a sad and miserable person! I've been to this store before and was always acknowledged with a hello once walking in along with other locations that do this, this did not happen here. The supervisor/manager and Lorraine need customer service training! I gave 2 stars only for the improved parking lot and cleanliness of the store. read more

I thought I left a review here before but I guess I did not. Came here a few months ago I think and from when I came in that time the place has been a lot more organized. I even told one of the associates or manager that they did a great job from how it was way before. I went today 10/29 to grab a few items. It is still fairly organized. I saw 2 associates sorting and organizing. I hope this store stays clean and organized as this has been one of the few Dollar Tree stores that is. Shelves are stocked so it's also a plus. Lines are a wait still but it's expected. read more

Service is usually pretty good here and they keep the store clean. They have some pretty gift bags for Easter so I stocked up. I do want to shout out to Mia, she was super polite, smiled, and made me feel like a valued customer - I really appreciated her making something as simple as checking out a good experience. Also, they have ring pops- the good value ones!!! read more

This place was my all time favorite location until today. Boxes and boxes stacked in every aisle while employees continuously complained out loud in front of the entire store. Then we get to checkout, I have an easy 100 items in my cart and at checkout, Irene (employee) asked if I needed bags, I said "no thanks" as I brought in a few of my own. She then proceeds to tell me "you can't leave the store with the cart" with a tone like I was dumb and I said "I know" as the 10 foot poles shooting up from the cart wasn't an obvious indicator. As she was scanning my items, she was trying to juggle multiple items in her hands instead of scanning one item at a time. At one point, she had a couple items, but the register beeped three times. When I asked her if I had been charged twice for one item, she snaps at me "no, I already checked" and "don't worry, I'll give you a receipt" like I have time to count through 100+ items. She became hostile, talking about me under her breath saying I was giving her "lip" and when I called her out on it, she says "what? I can't talk to myself?" I said not if you're bad mouthing your paying customers in front of them. We continued back and forth until a "manager" (I'm assuming) at the next register told her to "drop it" and when I pushed my cart to the front of the store, she tells me she's going to need me to bring it by the door. I said "I'm going to need your employee not to bad mouth me in front of my face" she said she understood and will be talking to her about it, which I doubt she will. Irene, continues on to say, "This is why I hate being on register, so much drama" then proceeds to obnoxiously yell "byeeeee!" as I am leaving the store. This has been the only time I have ever been treated so rudely at a Dollar Tree, unacceptable and unprofessional! To Irene: I'm sorry. I'm sorry that you are so unhappy with your life that you feel it is acceptable behavior to be so rude and mean to paying customers while you are getting paid to do a job that apparently you are unfit for. read more

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I go into this location all the time and the staff is always nice, especially, I think he's the manager, Juan. He is always working harder than I see anyone, ever (I mean anywhere!) and he is so informative. He's on top of everything! He knows what items are discontinued, when items are likely to be back in stock, and he answers all my questions with personality and a smile! read more

The cashier was great and knowledgeable and super pleasant to everybody at the store. I am very thankful to get the needs purchased at the Dollar Tree. I choose that store for many great reasons and am thankful to a kind cashier. read more

Dollar Tree - Discount Store Near Me - Loma Linda, California

First of all this store is one of the cleanest and organized stores of all the Dollar Tree stores I've been to. Their staffs and manager are very kind and helpful. You're greeted as you walk in the store. Definitely 5 stars!!! Thank you for your service. read more

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Clean, well organized and nicely stocked. Everything was where it should be. It was a very different experience from other Dollar Tree stores. Nicely done Dollar Tree! read more

It's ok, a little messy, but they USUALLY have what I need. I prefer the Super 99. They have more of a fake flower selection though.

Worst customer service ever!!! Did an online order for my job and had it shipped there, the workers were no help and very rude from the start. I was able to talk to customer service on the phone to get it figured out since my package was lost & they told me to call back the store the following week to see if it delivered yet. I called the store multiple times & no one picked up. The one time someone picked up, it was a lady asking "What" and when I explained I had an online order she just hung up. Very unprofessional. read more

I love the dollar tree! I find so many great deals! The other day I found K cup coffee pods. That my husband loved I wish I would've grabbed more. read more

First, the employees at the store are always very friendly! And the store is really relatively clean for a dollar tree. The only complaint I have is that they never have enough cashiers and too many workers on the floor talking and gossiping. Please add more cashiers! I wouldn't even care about all the talking between the employees on the floor, if we didn't have to stand in line for so damn long! Other than that, great store. read more

Wow, this place impressed me! Guy stocking yesterday stopped to help me find what I needed, even knew exactly what box he needed to open. Great customer service that you don't seem to find anymore. Store was clean and everything was stocked. When checking out the lines got long and they opened 2 more checkouts to accommodate the customers! I will definitely make this my go to dollar tree, keep up the good work. read more

Was in the store 2 days ago. Employees are R. U. D. E. - AF. They have this attitude as if they are better than the customers so customer service and respect isn't a necessity while working at "The Dollar Tree". All women , all rude. Plus the store was trash. read more

Typical Dollar Tree items, and friendly service. But I don't recommend going to this one because of the rowdy people that go in there to shop. They're not locals, they come from San Bernardino and they use the bus stop that is right in front of the store. You can't go into this store without someone asking you for money. read more

Save your time and patience and go to another location. Although this location is closest to me, I'd rather go elsewhere because it's just terrible all around - messy, dirty, understaffed, rude/unhappy employees and customers. Tried to give them another chance recently but they seem to be going from bad to worst. They're in need of better management because whoever is in charge right now is doing a disastrous job. read more

What a dump! 12 people in line and only one cashier, she did ask for help but nobody came. I went restroom and it was dirty and smelly. With all there clean products they can't even clean there place. Don't waste your time or your health. read more

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Talk about not giving a shit about anything... During the Holidays the best place to get christmas bags and paper is the Dollar Tree... except not this one. They apparently hire the homeless people who hang out back by the dumpster so that they can teach them to be inhuman and to treat everyone like the garbage they eat. Three days before my birthday, 2 days before Christmas, and the day of my birthday party.. me and my future wife scamper in to get supplies. Tell me why as usual there's only 2 people on register no one on the floor and a million people in line. Anyways, as you can tell, I am a wizard with words and think people deserve a greeting and a "hi." As per usual, I say "Hello, how are you doing?" to Lynn.. remember this girl's name is Lynn. She ignores me during the Christmas Holiday. I pay her the money and clearly we ask her for a bag. She states that "their bags are too small" for all the items. We just wanted a bag for the smaller items. She gets mad bags the small shit, never acknowledges my girlfriend, and is pissy to me. I think she should be fired and return to the dumpster from behind the store. It was freaking nearly Christmas and the day of my birthday party. You never ever even say Hi to me when I come in for any endeavor. Your store sucks. read more

I love the amount of things I can get here, all for $1 - no more, no less. This store is organized nicely, always with the holiday things right in front - which is what I come for. Decorations which would be $5 at Target or Walmart are always $1 here. Only negative is that there's not really any employees you can ask where to find something - you have to go to the register and interrupt them there. read more

This has got to be the dirtiest store ever , we did not make it past the parking lot , trash literally everywhere ,you know if you have a manager that does not care about the outside they do not care about customers or the inside !! read more

Dear Ms. Lauren... July 24th about 9:20am. If you hate your job get a new one. You were extremely rude and I couldn't believe it... after you rang up a mother of a small child with a cart full of stuff you said to her " if you take the cart out of the store to bring it back."(in a snobby tone).. So apparently the cart return In the parking lot must be for looks. A balloon was drifting out the door as a customer retrieved it and bought to you and you looked at her with the most annoyed look and simply said " just leave it." Unbelievable I love dollar tree and this location has a lot of great things but it's was unpleasant to see the disrespect towards paying customers. DOLLAR TREE YOU DESERVE BETTER. read more

Came in today and only two lines were open so a lot of customers waiting in line. I went to a line that was closed but when I went to another line that was open I asked the manager who the girls name was that told me she was closed. She said her name was Bernice. Well Bernice then stared helping other customers after she said she was closed! Poor work skills if you ask me. I'm glad my kids are more professional in this daily jobs! I raise them to be curtious to other people even if their are not nice people out there. read more

This place is extremely messy and dirty. They could be doing much better. If they did a crappy job at least, I would be giving them 2-3 stars. But this is just awful. read more

This store is filthy,unorganized,employees are rude and will walk past you and not even speak to you. No shopping carts are available for customers to uses.The parking lot is full of trash and homeless people hanging around. AVOID THIS STORE and go to another Dollar Tree read more

This was the cleanest Dollar Tree that I've ever been to. There's no music so it's awkward super quiet shopping, but they have lots of items. Large kid section for stickers & toys. It's almost Easter so they have everything you could need for a perfect Easter basket! Lol. Tons of cheap finds! & they take coupons ;) read more

Dollar Tree - Discount Store Near Me - Loma Linda, California

This place is ridiculous with their staffing. Im not sure how ppl shop at this location. They always have one person working the register while the line is 15 people deep. When they call for help the help takes about 3 minutes to finally open the door and slowly come out to assist. Their are a few workers who are super nice but one older lady who may actually be a shift lead is so rude it's pathetic. Hire more ppl to work the register and maybe the workers wont be so miserable and your customers wont be so rude while waiting in the super long line. read more

How do you not exchange your own products with out a receipt? Mind you everything in there is $1.00 ! Went in there the other day and did not have my receipt and all I wanted to do is exchange one product for another product of the same value . Walked in and went to the first line and lady was assisting another client so I waited patiently, she kept looking at me while she was helping the other client so I figured she would help me right after she was done , apparently I was wrong once she was done she just walked away ! That was rude ! So I went to the 2nd line and waiting until "breana " was done and I asked if we would be able to exchange these "unopened " products and the first thing she said we don't do exchanges with no recipes , so I asked for a manager and "Juan" and she made me walk to the door of his so called office and said "let me see " looked at it as if it was an alien and said we can do it this time ,but next time I need receipt! Rude ! I got my things and left ! Thank you for a bad experience! read more

Horrible Management. This place does not respect the people that shop and support their business. Today I had the pleasure of dealing with a manager by the name of Juan who was extremely disrespectful and down right lied to me about return policies. I will go the the 99 Cent Store from here on. I will shop where I'm greeted with a hello, the aisles are clean and organized, and me and my hard earned money are respected. read more

Giving this location only 1 star because I can't give it zero stars for customer service. Sandy didn't hide her discomfort for me an African American male too well. She spoke to every customer in line except for me. Also was more interested in helping the woman behind me instead of me. While I'm I'm sitting there with my card in the machine. Only thing that was said to me was "do you want to buy a bag?" Really disappointing. Sandy had horrible customer service towards me. read more

This past mother's day time there were no employees available to help out since the only 2 were busy doing cashier work with extremely long line of customers. I saw one employee walked out of their little front break room and I asked for assistance. She quickly interrupted me and said "I'm clocked out, you can grab the balloons by yourself." Obviously, she hates her job. She looks like in her 40s to early 50s Caucasian. The oldest employee Ive seen that works there. Rude customer service and unwilling to help out a customer for a second. read more

It's a really dirty store, there are always unpackaged or half unpackaged boxes in between the aisles, nothing ever seems to be stocked, and the line for waiting it very long. There always seems to be employees lurking around chatting but only one person is at the cashiers. read more

I just came in here and it was kinda packed but this girl was qucik to get everyone out. Im not sure if she is new but the girl Carla is very friendly. read more

I was asking for help but employee "Stephanie" couldn't hear me so I walked over to get her attention she was singing a song which was inappropriate outloud for customers while listening to music with her earphones on!!! Once I got her attention she seemed very upset for interrupting her from what she doing and rudely she asks me "Do you need something?" I was very surprise by that... this employee's customer service sucks! Also the store is a mess its sad to see employees like these ruin the reputation of stores. read more

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