Nathan arrived within 10 minutes of our call that we placed to a professional man who answered the…read morephone. He quickly changed out the tire and I would highly recommend this company!

Got to my house quickly. Driver was friendly and his experience and professionalism was apparent…read more Great work!

We bought a brand new Accord in September and 3 days later seen that the plastic on the heater knob…read morewas broke, immediately took it back and Jess the service manager said he would have to talk to Honda to see if it was covered by warranty, never heard back from him, called Honda Corporate, well finally 6 months later they called and said Jess said we did it. Spoke with Shania our sales girl, she said it's out of her hands. Husband went in again to talk to them and told them he is filling a former complaint with Honda, and the sales manager told him to leave and never come back. Shame on you Tyler Honda of Stevensville, got the money from us and that is all they cared about!! Never would I recommend!!

They are not transparent with their total costs with customers. They go over individual line items…read morefor recommended services and have a parts cost included to add a bit more confusion. I provided feedback that total cost should be outlined after the recommended services are accepted so the customer can have a clear picture of the cost (which would include labor) to prevent any misconception of cost - as a second chance to make sure everything was understood. I was met with resistance from their Operations Services Manager implying we didn't look in the right spot but why didn't they say - this is going to cost this based on what you're accepting - he didn't agree and said that wasn't part of their protocol. I took full responsibility for misunderstanding but said they can be more obvious and clear about total end cost when folks are accepting recommended repairs - this feedback was not accepted. So make sure you're asking total cost (looking at the far right side of the quote sheet) and ask for the complete total cost of all the repairs because they are NOT going to offer that to you unless asked. But they'll say afterward they did tell you that or were shown the information but you got to make sure you look at the right column. I won't be back and hopefully this prevents someone from getting surprised at the total cost when they're paying.

Ignore the 4 or 5 star reviews, those people are still in the honeymoon phase. That will change…read moreonce they have a problem. This dealer has rarely fixed a problem I had and has made it a point to fleece me at every turn. I highly recommend you go elsewhere. Here is my experience. 1) Car creaks when stopping or starting. I have driven 100's of cars in my life and never experienced anything like it. Signature says normal body noise. 2) Water pools in the door after rain or car wash and gushes out. My fear was freezing water would damage the paint. Nothing they can do. 3) Paint on my Blue Hyundai peels since 30k miles. I made the mistake of thinking I could take it in later because I bought the 100k platinum warranty. Blue paint only covered for 36k miles but white is extended. 4) Engine light came on for several days and went off. If they scan the code and find one in history its covered. If they don't have to pay them 170 dollars to scan the codes. One hour of a techs time. Sorry but a tech doesn't make 170 dollars an hour that is the dealer charging profit. 5) They put their dumb sticker on the car when I asked them not to. Refused to take it off. I had to peel it off myself but little did I know I just had to wait for the paint to peel off anyway. 6) Poor design from Hyundai exposes a lead screw that moves the driver seat. Seat was jammed. Turned out a dime cut lodged in there because it is exposed. 100 dollars to tell me that. If you still want a Hyundai Kia go to Michigan City. I have gotten multiple people to not buy from Signature and one of them had a problem that Michigan City took 3 weeks to fix. They gave them a brand new rental and through on a set of tires for the trouble. No way Signature would do that. Avoid Avoid Avoid.

We traded in a 2008 Jeep. We expected to get 10,000 dollars for it. The used car manager Steve…read moreHunsinger-who was a jerk to begin with, gave us a lowball offer of 5000. He claimed the carfax said it had airbags deployed, and while they were repaired, they couldn't offer more and that 5000. Was more than fair. Today, I see my Jeep for sale for 12,990. While I expect they need to make a profit, I can't help but feel bent over.The Manager, our salesman Wisdom , and the young man with the beard seemed like wonderful people.would have been 5 stars if not for Steve.

I just bought a car from West Point Auto and I want to say it was the easiest process I have ever…read moregone through with buying a car. There was no pressure to buy just answers to questions I had. Before I bought the car there were a couple of concerns I had and they were fixed immediately. My husband had had a stroke and was not able to be a part of the process. We had been to several other used car dealerships that tried to take advantage of the fact that it was my first time buying a car on my own but Jason took his time and let me go at my own pace. We love our new car and after checking around we appreciated the very fair price . I would recommend them to everyone looking for a used car!

Service is always quick and complete and the staff are knowledgeable and trustworthy. I don't take…read moremy vehicle anywhere else. When you find a mechanic you can trust you are lucky nowadays and this is that place

We recently got a used car from LeValley, and we worked with Jim Jackson. He was absolutely…read morewonderful!! The customer service that we received was great! He answered all of my questions, was super accommodating, and very understanding! This was the best experience we have ever had. If we are ever in the market for another vehicle we will definitely be back to see Jim! I highly recommend

BUYER BEWARE! DO YOUR HOMEWORK, Because you will find in my…read moreopinion Absolutely zero integrity at this stealership! . I spent $70,000 at this location and they lied to me from the moment I walked through the door. At one point I really trusted them and they showed me that you can't trust this car dealerships because they're all carnival barkers. I told them specifically I do not buy vehicles that have ever been in an accident.! They assured me this vehicle wasn't in an accident after I buy the vehicle and get the Carfax in my email I find out the vehicle has been in an accident. I spoke with the general manager about my concerns and he said began immediately deflecting responsibility stating they don't know if vehicles are in an accident or not, but in the same breathe said they have car faces on every vehicle that comes through the door. On the website when I looked at the truck said it was accident free, but when I get the carfax in my email it completely contradicts everything they said online. Then I canceled some warranties because they lied to me about the cost, the assistant finance manager told me the finance manager cancels the warranties. The finance manager herself told me she cancels the warranties, but when I called because the haven't been canceled yet, she said some other lady cancels them. Then conveniently it went from 3 to 4 weeks to eight weeks for a warranty cancellation. I've been buying vehicles for 30 years and this is not my first warranty cancellation, she didn't cancel them like she said she was going to and when I called to check on them now she's canceling them. Instead of just saying, she made a mistake like most everybody else at the LeValley Chevrolet she chose to lie. and when I mention that this seems to be a pattern to Tad who identify as the General Manager he acted like he was offended, and that he's never gotten a bad review but all you have to do is click negative reviews on their Google reviews and there's literally pages of them dictating the same thing that I just said.. Be prepared, if they treated me this way they're gonna treat you that way as well.

How does a dealership Try to charge a $200 diagnosis' fee on a brand new three week old truck with…read more1,400 miles???? They claimed it was in the event that "critters chewed through my wiring" when I brought it in and required me to agree to it in order to check the light. The tech said it's because you modified the truck. I explained that it was bought directly from Ram Upfitted by AEV, showed him the factory placard in the door jamb. It is covered entirely by Ram under the factory warranty. When done they corrected the problem, handed me the keys and told me I was good to go, no mention of charge. Then today I get an invoice sent to me to pay stating could not duplicate the problem. Well what are you duplicating, you cleared the check engine light and took apart the air box for inspection???? I consulted my local dealership and they were shocked this dealership is trying to bill me for something clearly covered by warranty.

They did a promotional contest for their new used car lot in Three Oaks. It was a total scam. I had…read morea winning prize of a $2,500 gift card from Amazon. It said 1 in 55,000 chance. The sales person said that every mailer that went out has a "winning" ticket attached to drum up business. They offered me a Bluetooth speaker instead. Complete scam!

STAY CLEAR IF YOU DON'T WANT YOUR MONEY ROBBED! I am a college student here in Michigan and owner…read moreof my 2001 ford f-150 2.6L v6 for an engine swap last year around november december because of a low pressure failing cylinder 5. When I took it in I was told I would get a call back with the pricings for as new engine. When I recived my estimate, I went ahead for the engine swap. For a 6000$ job I was told I was told by a man named frank, I would be getting a well done job within a few weeks and within the time frame of repair, a rental car for no charge only charge for gas. The job had taken almost over a course of a month and a half and when I went back I was being helped by a women named Sue who gave me attitude the whole time my truck was in shop until she was later fired. After time went on I recived my truck almost half a month later and it was not running right and they told me to run it to ford for an obd scan that they did not have in their system and I was also told I needed an entire new exhaust system because the catalytic converters were gone and the pipes were rusted. I spent 1000$ on that job to get it fixed and when I did they told me the engine was not right and it wasn't the exhaust system it was still the engine. The truck was DANGEROUS and BARLEY OPERATIONAL. It would turn off on me completly while driving. I was driving to ford on the highway and I felt the truck slowing down, I came to realize my truck died and did not want to turn on causing a near accident. Ford charged me for a $685 to tell me that Cylinder 1 was failing because of low pressure, misfire caused of bad timing, and also that my injectors had seemed to be broken during the process of an engine swap causing the truck to die. After I recived my truck from ford it ran a whole lot better. I ran it straight to deals on wheals shop and gave them the issue. Their response was they could not take it in because they fired their mechanic and were loooking for a new one. So my dad flew over from California to help me fix this problem and to help me focus on my finalsand in the meantime he drove me around to school and back.When they finally took it in I was getting in trouble with their rental cars and being accused of issues the car was having when I took it back. They wanted to charge me for a new tire and damges I was accused of causing even though they were already there. After finally the truck was ready for pick up, it ran a whole lot better but still seemed to die. I was told I needed an entire new exhaust system because the catalytic converters were gone and the pipes were rusted. I spent $1200 on that job to get it fixed and when I did they told me the engine was not right and it wasn;t the system it was still the engine. So my dad flew over from California to help me fix this problem and help relive the stress to focus on school, in the meantime he drove me around to school and back. The truck was sent in for repair and when recived I asked sue "if I break down on the way home God forbid how will I get it back here" her response was we will send a tow for you here with no cost. It semmed to run so much better after the second engine swap and didn't give much trouble other than some misfire here and their but I was told "it was just the new engine getting gas and its normal". When school was out I drove it all the way to california. This trip turned into a living hell for me and my dad!!!! We broke down in Illinois and when I called to get a Tow back to their shop I was told their would be a fee. So we slept in the truck at a gas station. The following morning I called a tow to the nearest mechanic. I was told that the harmonic balancer was rubbing on the crankshaft position sensor causing it to short. They did a temp. fix at a cost so I could get home. I had a low budget and no choice but to get it fixed. I got to Iowa where I broke down on the HIGHWAY!! for a SECOND time!!! We got a hotel slept the night and waited until the following day to pick up my truck. We had been told that the harmonic balancer was not put in right and it caused the teeth to break on and the crankshaft position sensor top break and the anti-freeze and fluids had not been changed. They showed me how dirty it was and suggested I get it replaced. They also said the oil was not good and needed to be replaced. I was charged about $600 for their job. In after getting it all fixed and situated we got to vegas and the tempeture levels were through the roof!! There was not enough fluid and the anti-freeze dirty. (Keep in mind no one touched fluids) Me and my dad added anti-feeze and it got us home. Until the second day where the truck just gave out. We took it to ford and they told me the engine was seized up. Oil pressure was not good at all and the oil was really black like as if was never changed. Save your money and go to a REAL mechanic shop!!!

Extremely poor service service! We brought in our 2001 F-150 for low compression on cylinder 5…read more After visiting several shops, we felt comfortable with Deals on Wheels and decided to proceed with service. We were told we needed a new engine. We were told it would have taken 4 days. 4 days turned into 2 weeks. When we got the truck back, we returned for our 1,000-mile oil change with engine issues; we were told it would be fixed with normal use. However, this was not true, and we left it for service. We were told they did not know the issue, and they ordered a new engine. After engine two, there were still issues, which we then decided to take to Ford, where we received a printout from Ford saying there was low compression on cylinder 1. A new engine was ordered and installed, and after another 2/3 weeks of being lied to, we finally received the truck back "ok." We drove to California and broke down numerous times. One mechanic stated the work was shoddy and sloppy, his exact words being, "Any respectable shop would clean all components and install the new parts and not strip parts off the old engine." The engine was sized once we made it to California the next day. We found metal shavings in the oil as well as a gray sludge. I ultimately need a third engine replacement. We spoke to the owner and were told that they were going to do nothing and that they "lost money" by adding and removing parts that they did not charge us. My answer is thats your problem cuased by, poor engine supplier choice, and shaddy work. The owner also stated that he would have denied service if he had known this truck had come in. He also stated he had asked the mechanic why he took this in and was assured it was a good deal. This is evident that this shop is a scam and a crook. We will be reporting to the state and all relevant government agencies.