5 minutes agoNEW Lou is extremely disrespectful and rude. I was in the lobby and and overhead him screaming at some customers that had recently purchased a vehicle. Apparently this vehicle had broken down shortly after their purchase. After hearing the conversation and him screaming at his customers I decided to take my money somewhere else. Would not recommend especially after hearing they way he speak to people after spending a decent amount of money with him. No customers service at all. read more

Drove in from Chicago and picked up a Z71 Tahoe they had. Both Chad and Lou made the process very easy and we were back on the rode with the new rig in no time! Thanks again for making it painless!! read more

I just want to say Dominion Chevrolet in Bridgman Michigan they went above and beyond to get my truck in two weeks faster than the valley Chevrolet I recommend all your services go toward Dominion they'll treat you right. read more

I have never had such a terrible experience while attempting to purchase a car. My wife and I pulled into the dealership to see you what they had in regards to a used SUV and saw the owner and some employees putting up new sale signs. We spoke to the owner about a couple of the cars that he had on the lot and after telling us the price my wife asked if he could go any lower off the price he had on his list. As soon as she asked this he became irate and began profanely berating my wife about how she had no clue how business works and that she should go back to school. My wife was shocked. I told him that we came here to hopefully purchase a car from him and he replied, "I do not need to sell cars to people like her and I will not sell her a car." After hearing him say this I got in my car and left. My wife was in tears as we left from being yelled at like that. I have never been treated so poorly by someone in sales, let alone the owner. I will not recommend that anyone buy a car here. Absolutely horrendous service. read more

There Service Dept is very good. Always let's me know what the price could be so I'm prepared and each time it got fixed for less. Would recommend. read more

They were able to locate a very nice vehicle in my price range. Excellent customer service!

I had my vehicle serviced at Dominion Chevrolet today and, like my previous visit, it was a great experience. All the staff are very friendly, courteous and professional. They began working on my vehicle right after I dropped it off at the scheduled appointment time and it was ready when they said it would be. Their prices are also very reasonable and competitive. I would definitely recommend them for any service and repair needs. read more

I have never been so appalled at someone who runs a business than I am at Louie Dominion. My fiancé suggested I go to Louie to buy a car because I recently sold my BMW and was looking to get something newer and with less miles. My fiancé's dad has bought a couple of pretty expensive trucks from Louie and they were all pretty good friends. I have been searching hard for a car so we stopped at Louie's place in Bridgman. I wish we wouldn't have ran into Louie because I ended up leaving the dealership crying because Louie was so mean and rude to me. When I got there he asked what I was looking for and I told him either the Subaru we were right in front of or the two Volkswagens that he just got on his lot. When he told me the price and I offered him a lower price he yelled out "you don't know what business is do you?!" And was extremely angry that I had offered him lower than what he was asking. He then preceded to tell me that I looked at him like "he was a piece of sh**" and that "he didn't want to sell me a car" all because I asked for him to go lower on a car I was interested in buying. He could have easily said that price wouldn't work and then handle it like an adult but he completely flipped out on me. He continued to rant about how I have no clue how business works and how he didn't need to sell me a car. I was shocked and just told me fiancé I was ready to leave. As soon as we got in the car I started crying because of the things Louie had said to me. My fiancé dropped me off at home and went back and talked to Louie to see why he acted that way. Louie went on telling my fiancé that "I reminded him of his daughter" and that I looked at him the way his daughter looked at him? I was completely confused. Either this man has serious issues or he is just a terrible car salesman. I will never buy a car from any of his locations and now my fiancé and his family won't either. read more

My name is Michael Dolan. I'm leaving this review so this doesn't happen to someone else. Louie Dominion is a horrible horrible business man. I bought a used truck on a Saturday. I got home and noticed the warranty had been taken off without even discussing it with me first. Then on Monday my transmission started acting up on my way to work.so my wife sent Brooklyn the sales lady a text about the truck issue and she said something about warranty and ask they call me back. No one called back or sent a text back. So this whole time I'm worried about my truck that I just paid 20,000 for. I know it is used and things happen I wasn't upset about it just worried. After work I stopped back in to give Brooklyn a paystub. While I was there I got Louie to put the warranty back on. I brought up a recall issue on my truck (and it was the actual problem I was having with it). Louie just blew that part of the conversation off said all vehicles have recalls and I had the shifter in between gears. I drove it until that Saturday it broke down had to have it towed to the dealership. 2 days later on Monday I called and talked to the mechanic because I didn't want to get blown off again. Mechanic said he couple days out. So I called Wednesday afternoon mechanic said he just got it in shop and it was speed sensor. I called back Friday that's 3 times I called no one called me. The mechanic said they sent it to another one of their dealerships it would be next Wednesday before it would be done. I expressed my fustration with the mechanic about the situation. Asked why no one communicated about sending my truck out and what had been going on with it. So again after work I had to go get a loaner truck (by the way I had to put gas in the loaner just to drive it home). I went inside and tried to talk to Louie about him not taking me seriously about the recall I brought up. Then like the flip of a switch he turned extremely irrate. I could not get one single word in. He said "what the F_ _ _. I F_ _ _ _ _ _ blew you off what the F" My wife said what happened to customer service. Louie then said "customer service what the F happened to customer appreciation". He walked behind counter said "I F'ing bent over backwards for you F'ing people this is not how we do business. Then he said "this is me F'ing blowing you off" he went to slam the door. He saw I was trying to record him and he said "you F'ing people and your G_ _ damn social media. Then he acted like he was going to take my phone. I had my wife with me and she was so upset she had to go outside she was about to cry. It was the worst display of human ethics I have ever seen. Not to mention an absolutely absurd way to treat a customer that just spent a lot of money not even two weeks ago. I want an apology letter to my wife. I will NEVER go there again and I will always recommend people to go somewhere else. I don't know who Louie Dominion thinks he is but his reign of terror on customers is over. These are not lies this actually happened I have date times even the text message Brooklyn didn't answer. read more

On 8-6-2021 I stopped into Chevy Dominion with my husband whom had just bought a truck a week ago..he was having mechanical issues with the truck 2 days after purchasing and was brought to the owner and sales person Brooklyn's attention. Nothing was done. That Saturday the truck had to be towed. By Friday we still didn't know what was going on so my husband called the mechanic he then told him the truck had been sent to a Dowagiac store to be worked on..we went into the dealership to get a loaner after not having a vehicle for a week. When the owner Louie Dominion walked up to my husband and asked him what was going on my husband said I tried telling you Monday something was wrong and you blew me off. The owner then proceeded to cuss us out up and down and loudly in front of a room of his employees and there was a customer in the waiting area. Louie Dominion told us to fuck off, fuck you, this is me blowing you the fuck off I asked where the customer service was and he said customer service where the fuck is the customer appreciation? It was a horrible experience. I've never had a stranger talk to me like that. It was degrading and humiliating. We just gt the truck back today we were afraid to say anything before now in fear he would do something to our vehicle that we just spent thousands on with him. My hopes in pursuing this matter are that no one esle ever has to feel like Loue Dominion made me feel. Be very careful when dealing with this company they also removed our warranty originally without discussing it with us. If we would have been aware of the horrible reputation this man has in the area we would have never dealt with him. Buyer beware! read more

Had some vehicle trouble a few weeks back and had vehicle towed to dominion Chevrolet to have it looked at. Within a half hour they informed me I needed a new transmission at the low cost of $2700. I got a few different opinions and had my vehicle checked by two additional mechanics. Neither one could find a single issue with my vehicle. After two weeks of stressing about my vehicle my mechanic started the engine and took it for an extended cruise. Ran like a dream. Very disappointed at the dealership as a whole. They even offered to give me $250 cash for it. Nice to know they like to prey on young adults in time of crisis. Always get a second opinion. Mechanics and their service team are snakes. Beware. read more

Joe Rhew was kind and knowledgeable. He truly cares and isn't just looking for a sale. He took his time and helped me feel comfortable with my purchase. I will definitely recommend not only Dominion but also Joe in the future. read more

Driving through Michigan on business, my vehicle suddenly developed a squeal in the front end that would not go away. Showed up at Dominion after 3pm, without an appt. Not only did they get me in, they got the front rotors and pads on my brakes replaced and had me back on the road by 5. AND threw a 10% off coupon on the bill. Wow. There's at least one place in the world where customer service still exists! read more

Very professional service. Quick and reasonable. On a trip from Phoenix to Lansing, needed transmission work done right away. In and out in1.5 hours. Thanks so much! read more

Took my car to Levalley Chevrolet first but had a horrible experience with them (terrible customer service, they did not fix the issue, did not contact me and had I not called them, they would not have returned my car to me). I was able to schedule an appointment at Dominion within a few days though where they identified the problem, explained it well and made sure my contact information was correct in their system. They had to order parts but had them the next day and completed the service in a very timely manner. The staff at Dominion was very friendly and helpful, they followed up to make sure I was satisfied and my car was running well and I would definitely recommend them! read more

I have been there twice and I will never be going back. treat awful both times! first time I told the guy my price range and he just walked away from me. Second time was more recent and I he was very pushy and trying to get me in a truck right away and when I test drove it, it had problems so I informed him of the problem and he said they could take care of it and give me a call. I said okay but we are going to look at other places. He called a couple days later and I was working so I didn't answer then he texted me off his personal phone and told me how I am a bad costumer and he is glad I didn't give them my business!!! So I will never be going there and will NEVER recommend it to ANYONE!! AWFUL place! read more

Last August we bought a used Ford Expedition from Lou. Within the first week we had an issue with the SUV. Lou took care of everything. No charge, even sent the SUV to a Ford dealer to make sure it was repaired properly and we paid NOTHING for this. Lou took care of all expenses. Today we brought the SUV into his service dept for regular maintenance. His service dept is respectful and very friendly. The auto was ready when they said it would be. The auto runs great and we have never since the original issue had any problems with the SUV. A very professional organization and you can believe when we are in the market for another auto Dominion will be the first place we go. Great people to do business with. read more