They had a 50% off order so I decided to try. The online app ordering was simple and self explanatory. You click on what sauce, toppings you want and even has a special section if you want a request. Overall the pizza and ordering is great. Shout out to the team. My problem is the delivery. It says my pizza was out and going to be delivered in 15 min. Then a few minutes later it went to 30 min. Then it changed again. It changed about 4 times to a later time and finally it was delivered an hour later even though people had been waiting to eat and hour earlier. If the delivery was going to be later then why doesn't the app tracker say so. Why have me get the kids ready and an hour later they were very cranky and already snacking on things. So IF you order from here I suggest you just go and pick it up. Would probable be sooner read more

Domino's Pizza - BBQ pizza with little BBQ sauce - Pizza Near Me - Asheville, North Carolina

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Put in an Online Order, wasn't able to modify my order online so i tried to call in and was put on hold for over 35 mins... as far as the food, the food was fairly decent. read more

Aiden the delivery driver did great! The manager working said he was 15 to 20 minutes which was a lie. This place could do better with management and being more accurate with time estimates. Marked order delivered 2 hours before it actually arrived. read more

BEST DELIVERY PIZZA Whenever I get pizza, it's usually Domino's! I've never had any problems with this location. Food is always ready when I come pick it up. The longest I've waited for delivery was ~45 minutes, but if deliveries take long to arrive, Domino's automatically sends a coupon for a free pizza. This location always remember to give me my sauces. I'll DEFINITELY be ordering from here again! read more

Domino's Pizza - Meal prep, haha! - Pizza Near Me - Asheville, North Carolina

This place is horrible, poor quality, service. Delivery time outrageous then didn't even get all I ordered and was told by driver they forgot. Was told by manager they would again deliver forgotten PAID FOR item but never did. Straight out lied and no better than shoplifting thieves. This place is in need of new management. read more

Shame on me, I should have read the reviews before I gave them my business! DO NOT MAKE THE SAME MISTAKE! I ordered a pizza well done for delivery oer their website. It arrived quickly which was great. I was staying in a hotel and specifically asked for it to be delivered to my room as I wasn't feeling well.. The lady at the hotel said food deliveries are normally brought directly to your door. I am a generous tipper and gave 30% on the website. The pizza was not cooked well done and was left at the front desk. I called the store and the manager who said she was sorry, but they are busy and she would refund my tip beeefore abruptly hanging up on me without getting my information. Thanks for the great service!!! read more

The worst service I've ever had ordering food, they took 3 hours. Kept me on hold for 45+ minutes, and never delivered the food. Someone named James, informed me they have one driver and they had come back already and had "lost my order" absolute clowns over there, learn how to do your jobs.. read more

Ordered food, about 30 min later said it was delivered..? Nothing, called the store 15 minutes after "delivery" a lady answered and without any information on our delivery yelled "it'll be 16 minutes!" Another 20 minutes later after talking to the snarky girl on the phone and the lady yelling in the background we finally got our food 15-20min after that. I don't know who this Natasha is but she should definitely not get a raise, promotion, benefits, free lunch. She should graduate to customer! Please and thank you. read more

Each time we ordered from this specific location there's ALWAYS a list of stuff that goes wrong. You'll never get your order under two hours. The delivery driver ran over one of our driveway lights (this was the first time we used them, so it's been a while). When you call the people (really, person. Just one dude in there.) just ignore the phone because they're too busy running around trying to keep up to answer it. When you go to pick up your delivery because nobody was answering the phone, they STILL TRY TO CHARGE YOU DELIVERY FEE. Then when you point it out, they try to GUILT YOU into paying it because "well it comes out of my pocket". Nah bro. It never went into your pocket. It's LITERALLY coming out of mine. They need to get the hint and just shut this place down; you can't get anything from them anyway. read more

During Helene this location had power come back a few days before we did (Mills Gap) and they were giving out free pizzas. After a week with no power It was a luxury. read more

I've been waiting two hours for a delivery. They just cancelled the order. I am now hangry. This is pathetic. It's Dominos. Pizza delivery is your business. If you can't do this, close up shop and get out of business. Try another profession: TransTech Truck Driving School 828-483-6666 read more

Wow! I just discovered something delicious! Order thin crust regular cheese, no marinara sauce/substitute garlic oil sauce with regular chicken and regular onions! Wow! I'm getting this again! So good! Warm up left overs on stove top in a heavy pan. Even good two days later! read more

Fast delivery but they didn't have any change. When I called asking about getting my change, they said since they gave me extra sauce on my wings, I shouldn't complain. It was a $12 on a $30 delivery. I'm sorry, but I'm young and can't afford a $12 tip.. they gave a coupon to me but it still took a long phone call. Most of the people there are super nice, don't get me wrong.. but more times than not I get back talk for no reason.. if you have the time, drive somewhere else. Update- she came back with change and was the worlds biggest.. you know.. I will NEVER.. go back to them.. I had one good experience there and I've gone 20+ times. read more

Ordered late to our apartment. Driver was awesome. Pizza was fantastic. Service was great. 100% will order again

Oh, Domino's...how you've let us down. As far as "fast food" pizza goes, Domino's was our family favorite. We loved the price. We loved the sauce options. We also have always had awesome delivery drivers...friendly and efficient. However, the customer service and time from ordering to delivery OR carry-out is terrible. We had an issue where I called ahead for a big order...I called a day ahead for delivery the next day. I paid ahead, and was assured by the person who took my call that there would be no issue. I ordered for 6pm...at 8pm we still didn't have pizzas. During that time, we called, checked the app, etc. with no human contact at all. Last week, a similar thing happened. My husband used the app to place an order. The amount was immediately taken from our bank account. About 15 minute later, he checked the progress of the pizza on the app and it said "order cancelled". What? Who cancelled it and who took the payment anyway? My husband called the store. He was hung up on. He called back and was put on hold. He stayed on hold and drove to the store. There were only 2 people working. I'm sure they were stressed and overwhelmed, BUT if you can't take a phone call-don't answer it and hang up or answer and stick them on hold. Be honest. "We're slammed so it may take me several minutes to get back in touch with you"...DEFINITELY don't process the payment then cancel the order...WITHOUT TELLING THE PERSON THE ORDER WAS CANCELLED. Thankfully, Domino's rectified the money part, but we are so aggravated with the lacking customer service, that we'll make Little Caesar's are go-to fast-food pizza place. read more

I was in charge of a large event and needed a lot of pizza! Without hesitation, the manager, Natasha, exceeded my expectations! She offered a wonderful deal for us and followed up several times throughout the weekend to make sure we were satisfied. The pizza was a huge hit with everyone! It tasted fabulous! Especially love the crust! Thank you Natasha! We will definitely use your store with future events. read more

I wouldn't give this Domino's one star, honestly, but I had to choose one star. We have tried them several times, but each time something has been messed up. Either it has taken literally HOURS to get the pizza, or we get the wrong pizza, or we get nothing at all... I'm not sure what's going on here, but they always tell us they are "understaffed" or there is "only one driver". My question is actually to Domino's and not to this particular franchise. Why are you not paying staff better wages? Do you not care at all about how you're perceived in the community? When I called on the last order to see why we were two hours in with no pizzas, the person who answered told me some really sad things about her personal life that indicate they, and probably no one, is being paid living wages there. Come on, be better Domino's! read more

Just placed an order and went to go pick it up the door was locked but the sign was on saying open and no one was inside and lights were on and it said my food was ready but locked and no one there read more

If I could give this establishment less than 1 star, I would, but I can't leave a review without giving at least 1 star. On numerous occasions the pizzas have taken over an hour to be delivered, but we kept trying them. The last experience finished us off from Dominos for good though. Order 2 pizzas on the app, paid for them, and waited....and waited....and waited. After an hour, I checked the 'pizza tracker' and it said our order had been canceled, and we had received no notifications or emails, yet our card had been charged. Called to see what happened - was hung up on. Called back - was told he would be right back to explain why the order was canceled, and put on hold. After holding for 10 minutes, I drove to store - still on hold. Walked into the store and was ignored until I made an employee talk to me. The employee literally said that my card should be refunded within 3-5 days, and walked off. Deleted the app, and we are done - I will never use this location again, and I'm not sure I will visit any Domino's from here on. read more

Got my delivery order completely wrong and, when I called to notify them about it, put me on perpetual hold. Plus, the food was completely devoid of flavor. Take a pass. There are too many good pizzerias in Asheville to waste a single penny here. read more

No more Dominos for me. Deliver guy delivered to the wrong apt. I call the deliver guy 10 mins after he called me for the gate code, no answer. Called the store an the guy that answered didn't have any concern, ask me no questions. A few mins later I walked to a few different apt buildings an found my cold pizza. $30 bucks lost along with my tip for the driver. Never again Dominos. read more

Are you kidding me? Your pizzas is ready but it's 2 hours before delivery? Wow disgusted with this business. So my food dies in a heat box? Shut down NOW. y'all absolutely worthless. I'm literally 2 minutes away. Not worth THE wait. 1 driver? Here's the remedy. PAY YOUR DRIVERS WHAT THEY DESERVE YOU CHEAP BASTARDS!! Never will I support the garbage company again. read more

Way too many good pizza places in Asheville to spend money at this place. Topping portion sucked and the sauce just tastes weird now. It's a sad day when I feel like cheap pizza and I'd rather have little Caesar's pizza over dominos read more

ordered online for delivery ,never heard anything from dominoes. after waiting over an hour, called the store, nobody ever answered. worst food experience ever. read more

Other than being incredibly slow, it's not as bad as it used to be. It's still not great. It's good if you want something quick that fills your stomach. I wish they would distribute the toppings more evenly but it arrives hot. Overall, it's ok pizza. For a large commercial chain this place is ok. I guess I'd recommend this place if you want cheap edible pizza-ish food. Side note...dont order the wings. They're slimy. Not good. read more

I ordered my pizza at 5:30 estimated delivery was 6:00. At 6:02 the tracker app said it was delivered but I had no pizza. I called the shop they said the tracker app has been messing up but it'll be there in 20-25 minutes. It is now 7:20 and I still have no pizza. read more

Three times I have ordered from this Dominos and had it take 2.5+ hours to arrive. The app tracker shows my pizza completed hours before it arrives, then back to cooking, then on the way, then back to cooking... it's a mess. There's rarely a quality complaint, aside from the temperature (duh, a 2 hours old pizza delivered isn't going to be warm), but as others have said, delivery is ridiculous and the management doesn't seem to be very helpful when you call about it. Stick to Pizza Hut or Papa Johns if you want fast, cheap pizza, or Standard, Acropolis, or Apollo Flame if you want good pizza. read more

Must be under new management! Great team of employees! Excellent food and always polite. Thank you! read more

Domino's Pizza - a pizza in a box - Pizza Near Me - Asheville, North Carolina

never again. Lesson learned. 2 last times 80 minute delivery times. Used to love Dominos. Guess management is everything.

I've ordered from this location several times, and while it's never been bad--something is always "not quite right" with my order. I love well-done (browned & bubbly cheese), and appreciate that they have this option on their online ordering system--but I have yet to get a pizza prepared this way. Tonight takes the cake on order disappointment. We ordered our pizza over 1.5 hours ago, and still have yet to receive it. The pizza tracker App even showed our order as delivered 30 min ago. Called the location twice and got no real reason for the delay, other than to say that our driver had 5 orders and that the cashier had no idea where he went first. When we mentioned the discrepancy with the app, she tells us "...see, this is why I don't do stuff online." No apologies, just admission that they didn't really know what was going on either. You're better off getting a pie from Acropolis or Blaze, also both in the area. I'm very disappointed in this shop. read more

Domino's Pizza - Mediterranean Veggie. - Pizza Near Me - Asheville, North Carolina

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Ordered pizza around 5:30 just got it around 11..... he did call after the order saying he didn't have a driver but he Was going to have one in an hour or so. I waited a little then called to cancel the order so I could order elsewhere. Although he said to not give up on him and would take care of it and comp everything. They came at 11, and I still had to pay. Food was good staff was nice just a little annoyed I was already in bed, but whatever late night snack. This was my second experience with them, first time they just canceled my order and didn't tell me until I called wondering where it was, which they said they canceled my order and hung up. Fooled twice shame on me. read more

Tell me you don't want to work without telling me you don't want to work. We just tried to place an order for twenty pizzas, and the manager at the Arden location laughed at us. That's ok Little Caesars was happy with the business. read more

Placed an order at 10:50 pm, website said they didn't close till 12. App showed Cheyenne started preparing order at 11:04 pm. 11:16 pm phone rings and when I answer I get a female voice telling me my order had been canceled due to they had already turned the oven off the she hangs up before I could ask her why it showed my order was being prepared. This will be the last time I try and ordered food from Dominos! read more

I placed an online order to be delivered, it was accidentally sent to the wrong house. I called the manager spoke to a Cheyenne to see if they could catch it in time, she asked me I would mine being placed on hold. Well, hold means something different to Cheyenne than it does to me. As I was on hold for 25 minutes before I was disconnected on their end. So, I called back, they picked up, hung up..so I ordered a second order the same as the first bc I'm starving at this point..guess what ladies and gentlemen, still didn't get a pizza delivered to the correct address. So I will be calling corporate to see about a refund tomorrow and will never order from them again. read more

Ordered on the iPhone app and watched the "progress" of my pizza being made, cooked, and inspected, but it never showed "out for delivery ". Then I received a call (after 35 minutes) from Dominos informing me that due to heavy traffic, it would be at least 2 hours for my pizza to be delivered. I said that I would just drive to them and pick it up, since it was already made. I was then told that it hadn't been made yet and the progress tracker on the phone just automatically updates by time and not really what is actually happening with the order. I cancelled the order and now I have to wait up to a week for my refund. Luckily, I don't have to wait nearly as long to delete the Dominos app from my phone! I just called and ordered a new pizza from another pizza place in town.... it took them 20 minutes. Apparently, they're not affected by the "heavy traffic" read more

Must have new management. Have had problems with delivery in the past. Gave them another chance. Service was so much better.

Put my order in online they call and cancel when I asked if I can swing by and pick it up myself they said we canceled your order completely said sorry and hung up???? read more

If you don't mind waiting 3 hours for cold pizza then order from here. Customer service is awful and management doesn't seem to care at all. Hire more drivers or set reasonable expectations when taking orders on the phone. Telling someone it will be 1 hour then showing up 2 hours later than expected is ridiculous. read more

Same issue as everyone else here. Their delivery is horrible, and when you pick up the pizza it's cold and made bad. Also, their customer service is just as bad. I don't why they even offer delivery if they only have one driver or sometimes not even that. Dominos is usually good everywhere I have gone but this is one is just terr read more

If I could give this store 0 stars I would. Ordered at 8:15, 60-75 min delivery time, tracker said the food was ready at 8:30. Called at 9:50 and was told by the manager that it would be another 30 min. Called back at 10:50 and was told that they don't deliver to us (we order from this location at least once a week and live 1.4mi/3 lights away) and that they had just decided to cancel our order without telling us. Didn't call to let us know. Barely any apology. Forget eating dinner I guess. Won't order from any dominos ever again. Pretty pissed. read more