This was the last time we will be going to Bojangles. It has been going down hill since the company was acquired. Terrible experience overall. The AI for ordering is unpersonable and inefficient. The employee who handed us our order spoke not a word. The food was disappointing with cold stale buns, mushy tomatoes, and over salted fries. read more

Incredibly inefficient location. Long waits and slow service. This is the second time this week I've gone to this location and received a wrong order. Ordered two biscuits through the drive thru and when I drove away and checked my meal, I was missing one of the biscuits. Check your order for accuracy before leaving because they don't check for accuracy or errors. I don't recommend Bojangles in general. read more

So far I'm not impressed with Bojangles. The staff seems to be flustered with customers, the restaurant is lacking in cleanliness, and they are cranking out the food as quick as they can for the drive through but not for inside customers. The food does smell good. This is the second Bojangles I've been to today. The first on in Black Mountain, NC was not taking orders from the people inside. They, too, were focused on the drive through and ignored around 8 people that were inside. UPDATE: The Cole slaw was extremely vinegary. Not a fan. The fried chicken was so greasy and had very little flavor. read more

**Bojangles Food Review: A Side of F-Bombs with My Biscuit?** Ah, Bojangles, the temple of southern comfort food where the biscuits are fluffier than a cloud and the fried chicken sings a crispy serenade. My recent pilgrimage to this fast-food haven was one for the books--mostly delightful, with a side of unexpected seasoning. Upon entering, I was greeted by a delightful human being who could easily moonlight as a stand-up comedian. Let's call him "Biscuit Bill." Bill was engaging, funny, and had the kind of charm that could convince even a strict vegetarian to reconsider their life choices over a heart-stopping chicken sandwich. He took my order with the kind of thoroughness that made me feel like I was ordering a five-course meal instead of a combo with a side of seasoned fries. I half-expected him to offer me a glass of wine to pair with my buttery biscuit. Now, let's talk about the food. The chicken was juicy, the seasoning was on point, and the biscuits? Oh dear Lord, those biscuits! They were so good, I momentarily considered proposing to one of them. Tasty and fast, just as expected--Bojangles delivered like a well-oiled machine. However, as I was savoring my meal and contemplating the meaning of life, a young co-worker in the back caught my ear. He was on the phone, enthusiastically dropping "f-bombs" like they were the secret ingredient in the Bojangles seasoning blend. "Yeah, cuz, that's what I said! F*** that!" he exclaimed, his voice echoing through the dining area as if he were auditioning for a role in a gritty crime drama. Surprise! I didn't realize I ordered a side dish of "f-bombs" with my meal. While I appreciate a little spice in my life, I prefer it to come from my chicken, not from the kitchen. It was a bit disappointing, like biting into what you think is a perfectly seasoned biscuit only to discover it's a raisin biscuit instead (sorry, raisin lovers). In summary, Bojangles nailed it with the food and the delightful service from Biscuit Bill, but they might want to keep the kitchen chatter a tad more family-friendly. Unless, of course, the f-bombs are part of a new marketing strategy to attract a more "adventurous" crowd. In that case, I'll take my order without the extra seasoning next time, please! read more

Friendly staff and the food came out quickly and was very good. Would definitely recommend.

Hmm... not sure how I feel about it. I was recommended to come here by my sister. She said it's a huge chain here in North Carolina so I just had to try it. Unfortunately I had just missed breakfast so I ordered from the lunch menu. I got a 3-piece chicken tender combo with honey mustard as a dipping sauce. Their tenders are so tiny (Popeyes has bigger ones), their fries were cold and way over seasoned, but their biscuit was quite nice and warm still. Their sweet tea was also delicious too, wish they added more ice because it was warm. Customer service could have been better too. read more

Bojangles - box of fries and a cup of coffee - Salad Near Me - Arden, North Carolina

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Slow slow slow! I don't know why I came to this location again. If you don't mind waiting 30 minutes for a fast food order then this place is for you! read more

So disappointed and absolutely disgusted. While the drive thru service was so nice, the fact that there was a hair wrapped around my fries was disturbing and the offer to rectify it was to give me a new order of fries. read more

Bojangles - Hair wrapped around my fries - Salad Near Me - Arden, North Carolina

it's ok I guess the tea is good so is the Mack but other stuff is mediocre ig. the service we get our food fast tho.

Don't set your sights too high. This is fast food, after all. We heard about it long before we showed up, and it was mostly the name that brought us in. But it was okay. The staff were amazingly friendly. They answered all of our questions and were as accommodating as they could possibly be. We placed our order and at our food. The restaurant is clean. The prices are reasonable. The food is good. Nothing here is great. It's good. Nothing here is bad. It's good. Don't come in if you're a vegan. You'll go home hungry. Although I think most vegans are used to being hungry. If you want upscale, go elsewhere. If you just need a quick bite, this is a good choice. read more

I usually dont complain, i love bojangles and the food at this bojangles is great! But everytime i go through the drive through which tbh is almost everyday at lunch. I ask for extra seasoning on my fries and I never get the extra seasoning. They actually usually have almost no seasoning to it. If we ask for extra just put it on there its not hard. read more

Bojangles - box of fries - Salad Near Me - Arden, North Carolina

Not only was the food not to standard, but the staff was very disappointing. One of the staff members had to use every four letter word in the book, while he told everyone that he was last day was Sunday. Somehow the rest of the staff thought it was acceptable. It is a reflection from the management of the store. read more

my first visit but won't be the last! all three items were too hot to eat right away. Breast, Leg & those squatty tots with a touch of onion were perfectly cooked. Quick, friendly drive thru with smiling staff at both windows. Fast speed of service, too. Thanks :) read more

Clean, friendly, surprisingly good for fast food. Biscuits and buns were super fresh. Chicken was crispy and tasty. For fast food: 5 stars. read more

High employees who can barely stand. Cooks who have no gloves on scratching their head and making food. Never again. Watch your cook when buying food from there. Trust me do not go Went back 12/3 same thing. High employees who move super slow. Waiting in the drive threw for 30 mins before giving up. 2 customers inside 10 outside in the drive threw. Fire everyone and start over please. This location is pure crap. read more

Garbage service and food. I was given the wrong meal and my food was cold of course. Every time I come to this location my food and service is always garbage. read more

Delicious chicken biscuits I missed so much living in the Midwest now. The main comment here I want to make is on how CLEAN the dining area is. Herman sure did an amazing job!!! read more

I found this a pleasant place to dine. The service was fine and quick, plus the whole place seemed spotless. The prices were good, with my leg and thigh dinner with two sides and a drink coming in at under $7.00. The chicken itself was quite good, with just enough grease for flavor. The breading is in between KFC's original and extra-crispy in texture and I like it more than either of those. The biscuits are also much better than KFC's. The mashed potatoes are about the same, but Bojangle's has dirty rice that's quite good. Overall recommended, but only given four stars because it's just fast food. read more

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If you wanna wait in line for 30 minutes and still get gross food this is the place! I mean how is it that the biscuits are under cooked and the fries are burnt to shit? Why are the eggs covered in more things than egg? Why is the sausage not cooked in the middle and is so soft it falls apart? Why did I get a medium sized fry in my large? Why did they give me a completely different sandwich than I ordered then proceeded to make me pay for another, for it also to be gross? If you also want to wonder these things stop by this Bojangles and you'll eventually get your food by Christmas on a good day. read more

Sub par at best. Chicken was old and cold. Restaurant was dirty. Sweet tea was almost gone. Kids screwing around in back and in the dining room. Hire children and they will play like children. Oh well. Welcome to fast food. Where did the customer service and pride go? read more

We'll, sad to say the dining room is closed again and the drive through is ridiculously long. Will update if they open. Chick-fil-A here I come. They have dining room open and tons of staff. read more

Food is great!! And these workers are SOO KIND!!! Perfect for breakfast or lunch!! 10/10!

I like Bojangles from time to time. These guys seem to hire/fire alot of people. It'd be nice to get a unified crew as it seems a bit chaotic sometimes. Overall the food is alright...I've specifically asked if something was fresh and they said yes, when in reality it tasted like It'd been sitting around a bit. It's pretty good usually, but not stellar. Choosing It really just depends on: A)am I in the area? B) do I feel like chicken? Overall Okay. read more

The drive-thru stays open late (11) on Friday/Saturday nights. The service staff is polite and friendly. The food is yummy. On weekends, the parking lot serves as a local hangout for young people, not troublemakers. read more

First of all, I have not been to any other Bojangles, so I have no comparison. I have been coming here for about 2 months. I need to go somewhere once per week to get biscuits for my morning work meeting. I used to go to another fast food restaurant which was always understaffed with incompetent employees. This place has very courteous, friendly, efficient employees. It is always clean, and they always have enough people working to get my large order ready quickly. The biscuits are great, not too greasy. A few times when they were very busy, they even offered me a complimentary drink while I waited. Now what fast food place does that? I never use drive thru because my experience has been that if you want really fast service, you're better off to get out of your car and walk in. I recommend this place! read more

My husband and I are Bojangles fans! But this location is strugglin'. We visit (or used to visit...) at least monthly - and our drive-thru order is wrong every. single. time. I wish I were exaggerating. We've had to drive back to get food that we paid for but wasn't in the bag when we got home... My last visit was this week- my 3 piece dinner was missing a piece of chicken and the Bo-Rounds were cold and chewy. They went straight into the trash! How tragic!! Friends tell me that the Mills River location is great and always accurate! I recommend going there! :) read more

Dining room filthy, out of sides, slow, unorganized. Don't waste your time. If you like Bojangles, don't eat here.

Best fast food place ever with the greatest biscuits and friendliest staff. Love this place!!!

Appears super clean and maintained! However, some of the worst customer service I've had. The girl didn't even make eye contact when she was giving me my credit card, just sorta waved it in the air. There was no eye contact for at least 5 mins when I originally got to the window. It was weird. Usually bojangles are better than this. read more

My favorite breakfast place! Love their biscuits and especially their dirty rice! Umm, umm, umm! Breakfast all day, everyday. Quite reasonable prices. This is a southern chain, have only seen them in North Carolina, Tennessee, and South Carolina. They also have pretty good Cajun fried chicken. Always consistently good and clean, never had a bad experience. For me, it's definitely Bo Time! read more

Well let me start by saying when I am near a Bojangles they are my go to for breakfast as I tend to work late and love the fact you are able to get breakfast anytime here. Recently on a visit to Asheville I was staying near this Bojangles so decided to stop here. I stopped twice and needless to say neither visit was good. The first visit I was with a coworker who ordered coffee, when we got to the window I asked for extra sugar for it when asked how many I said 6-7 and she rolled her eyes laughed and said "your kidding right?" Then shut the window without giving us the extra sugar. I decided to try again the next day as leaving the area since it was the only drive thru I could get breakfast at and hoping it was a fluke. Needless to say it wasn't. On this visit they did seem to be a small amount friendlier but as I pulled away my order was made wrong and cold. Guess when I return to the area this won't be one of my go to places for a quick breakfast. read more

I go to this Bojangles about once a week at 7:00 AM. I would have given them 2 stars, but amazingly, Bo corporate must have read the comments I made on their website. In the dining room they had not offered anything but Sweet n Low and sugar (I like more variety). Also, they did not have unsweetened tea (I like to make mine half n half). Lastly - like other Bogangles - they had no place to put your trash near the napkin/coffee condiments. Well - they listened I guess because all three were fixed. One thing more I'd like to see is coffee stirrers - the employee said they expect customers to use a spork - can you believe it? read more

Half the time I come through they've let themselves run out of dark meat and ask me to wait 20 minutes for it to cook, the other half I get the wrong order. This place used to be okay, now I steer clear. This is the only negative review I've ever written. Plus their sanitation ranking is pretty bad for this year. Never eating at this one again. I didn't want to write this but who of you cares, anyhow? Hope I can deter even one person, but this is fast food so I don't have high hopes. read more

WORST FAST FOOD RESTAURANT I HAVE EVER BEEN TO. I actually asked for MASHED POTATOES and they give me French fries????? did I inconvenience you with my service bojangles? because if you want to be a successful business you're gonna need to listen to the people paying you and actually get them what they asked for. BECAUSE of this experience I hope bojangles runs into the ground and also my "seasoned fries" that I didn't want are cold and have no seasoning. read more