Ordered pizza online and it said the delivery wait would be 21-31 minutes, At the hour mark, we began calling the store to see where the pizza was and the phone just rings and rings. We spend around 10 minutes trying to call and no one answers. We call another location nearby who says they are probably just busy??? We then spend another 10 minutes trying to call looking for our pizza. Needless to say 1.5 hours and we still have NO food. Absolutely ridiculous! If and when someone shows up with this food, we will be sending it back to Dominos and expecting a refund of money!!!!!!!!!!!!!!! I understand busy but no one answers the phone??????? I have heard about their specials 15 times now trying to call them! Will NOT order again! ********Update......driver shows up after 1.5 hours with the pizza and says they are busy. We sent the food back and asked for a refund. We are still trying to call the actual store to speak with someone and are still unable to get anyone to answer the phone!!!!!!!!!! WTF?******************* *****Still unable to speak with anyone on the phone, nearly 2 hours after we initially ordered our food!!!!!!!!!!!!!******* read more

They are very unprofessional I understand I called maybe 30 minutes before they closed but if you didn't wanna take my order you could have told me instead of saying welcome to dominos then hanging up extremely disrespectful then I called multiple times afterwards just to be hung up on again WOW! read more

Definitely my favorite place to eat pizza, if I'm not wanting pizza i can g Have other things too! Its such a good idea, like every place i wish thed deliver further but its ok dominos i still love you. read more

I have utilized their delivery service twice this week. When you call they tell you the expected amount of time you can expect your meal to arrive and the prices. I placed my orders and had no trouble with what I was charged nor the time it took for the meal to arrive. I tried their new Herbano wings and I have to say the taste was different, but I liked them. Good food and great service. read more

The food is ok. Not the best, but ok. I'll tell what I absolutely hate about this place though is how awkward it always feels inside. Every single time without fail that I have went in to pick up an order, the place just feels uninviting and cringy. I very rarely ever get food from there for that reason. read more

We ordered a medium pan and got a hand tossed in a pan pizza box. We complained and got a free pizza and it was worse than the one we complained about. They lost a customer in us. read more

The last pizza I got at domino's on Virginia Avenue in Collinsville was the worst 1 I ever had in my life dough was runny and cold

The worst ever. I just ordered a large 2 topping pizza and got a cold medium pepperoni with bacon dropped on it. I paid $6 for 32 bread bites and got 8 and last but not least 14 BONELESS wings and i got bone in. I call they say unless i bring it all back aint nothing he can do. You mess up a $35 order that took 57 minetes to deliver and you cant even give me a full credit just $7. Worste service I've ever gotten anywhere. read more

Great Commercial Pizza, The Crust Has A Great Garlic Taste With Other Flavors Added To It, Only Thing I Wish They Had Is Stuffed Crust, Also They Need To Make The Slices A Little Bit Bigger read more

Worse experience I've ever had at any food place. Very rude, disrespectful, unhelpful manager. I called Collinsville Va Domino's and asked about the flavor of the mango wings and the lady assured me they were very sweet and were not hot and spicy. I also ordered cheesy bread and lava cake. When I received my order, the cheesy bread was not hot, I did not get my lava cake and the chicken wings were so so hot and spicy I couldn't even touch my tongue to the sauce. I called the manager, I told her the problem and she was very rude, saying there was nothing she could do about it because the mango was suppose to be spicy. I explained to her that I had called to ask about the flavor of the mango before I ever placed my order and was told they were very sweet and not spicy. I told the manager I didn't receive the lava cake and the cheesybread wasn't hot. This woman was very clear that she did not care that I was unable to eat the expensive wings, she would not even give me an option of replacing them with regular wings. She never apologized, she was unprofessional and so very rude. I was blown away, I have never had a food place ever treat me this way. The delivery man did come pick up my cold cheesy bread and returned with fresh bread and my lava cake. He was the ONLY positive thing, he was polite and apologized sincerely for my very negative experience. I have been a customer at this place for a long time but tonight was my last time. I truly can not recommend this place to anyone after the poor pathetic unprofessional attitude I received from the Manager. May 1, 2019 read more