We stopped in Emporia for the night. Ordered Domino's delivery. Two plain pizzas. Nothing crazy. Delivery took 30 mins, as they estimated. Driver was kind. Pizza was your staple every day Domino's. read more

Domino's Pizza - a pizza in a box - Pizza Near Me - Emporia, Virginia

if i could give this place a negative star review I WOULD! Do NOT even bother ordering from this place, they don't pick up. And if you think ordering online works... think again. Ordered a pizza and wings waited three hours, no food ever showed up and NO refund. Ordered at 9pm and they closed at 12pm without informing me of canceling my order TWICE! This place needs to be shut down. I will be informing corporate that they are not following ANY protocol and refuse to serve majority of customers. Useless management! ABSOLUTELY the worst dominos in the country. read more

Ordered a pizza online last night at 10:52pm expecting mediocre at best but honestly, Chanee took it to the next level! Pizza was 'ready to go' ar 11pm. It took about 3 seconds to smell the raw pizza dough in the car before realizing what she did. Tried to call the store with no answer. My second 'accidental' raw pizza in 2 weeks in emporia. Yay! read more

worst dominoes in the country. ordered online at 11 p.m., website says open till 12.get email at 11:54 staying order cancelled, no explanation. Thanks for great service read more

Let me start off by stating that this particular Domino's location needs a cooperate revamp immediately or needs to close permanently. To have a staff of employees that lie, cheat and steal is beyond the satisfaction of feeling comfortable with individuals working in the customer service, most importantly the food service industry. Late Monday evening, March 28 at 11:45pm-1:03am to 2am, my family and I awaited a 20-30min delivery, order 709 or 907 (per Crystal) from this location. The MOD, Courtney began to prep the order at 11:50pm (as displayed in the Domino's Tracker, photo attached) and until 2am we realized our order was never going to arrive, yet our card was charged $59.39. Not aware of Domino's closing at 12am. The communication should have been we are no longer taking delivery orders as we close in ten minutes. We awaited 2hrs as I just knew someone would arrive or at least call to communicate something to us. Never happened. Today, Tuesday, March 29 at 10:35am we called and spoke with Carmen, explained the incident and was told to await General/District Manager, Rodney who was to arrive at 5pm. Reached back out at 5:35pm and was told by Carmen that Rodney is now running late. Now it feels as if we are getting the runaround. Carmen went further to state she spoke with Manager, Courtney and was told our order was Carry Out? and our card was never charged? Two lies and theft at once as the photo displays the completion of the charge, lie of Manager Courtney and theft from Domino's. As I stated to Carmen, it was placed for delivery, shown in the tracker photo below and Courtney was the individual to begin to prep the order. Why would we have the Tracker App if our order was Carry Out? Exactly, we placed our order for Delivery, on top of Crystal stating our order will arrive, yes arrive, in 20-30mins. As a manager, Courtney should have completed her management duties to reach out and apologize, that our order is / was canceled due to all of the systems shutting down at midnight and instead we will gain a refund within 3-5 business days. Again no communication, nothing. Now that we've entered into this crossroads, I've requested Domino's cooperate number and was placed on hold for a few minutes awaiting Carmen to provide cooperate number to provide this feedback. After a few minutes Assistant Manager, Johnathan got on the phone stating they cannot find the number to cooperate and Rodney will arrive shortly. What is shortly and why is it so difficult to get a professional who takes their role with pride, dignity and the Domino's terms of customer service at this location? No one knows cooperates number and I'm out of nearly 60$ for an order that was never received? I doubt I will gain a call, however I will dispute my charge with the bank immediately and find the cooperate number to Domino's myself. This entire experience is disgusting, dissatisfying and is a major embarrassment to Domino's. Again, revamp the entire staff and/or close this two, now one star location. Per the reviews on Google, Yelp and Social Media, consumer's have been complaining about this location for a long time. Being an out of town guest for one night, we will never forget this experience and will always go with Pizza Hut or Papa John's, encouraging others to do the same for this location and possibly Domino's. This experience has left a horrible print that may have caused us to never spend with the Domino's chain. Never again. read more

Against my warning coworkers insisted on Domino because they delivered. It woulds have taken 50 minutes to drive to Roanoke Rapids and return with a warm pizza (out of oven 30 minutes) and still been better off. Once again the delivery of the cold food took an hour but at least now I don't have to convince anyone if they are hungry they may have to carry out from anywhere but definitely no delivery from Dominos EVERY. Since their a franchise cooperate was not much help. read more

I ordered a pizza from the Emporia Dominos and we received a raw pizza . We will never give you business again and the Manager was rude

they have the worst customer service ever. you can't even get someone to pick the phone up. can sit on the phone for 40 minutes with nothing. every single time and I've called plenty still have never gotten an answer read more

If you want your pizza on Friday order it on Monday. It will still be 2 hours late. TWO HOIRS! Ever again.

I am in town working at the construction of a nearby power plant. Being away from home and at times hungry after a long days work, i place food orders where ever i am at. So at times i feel like pizza, however... If you order for delivery they are 99% of the time over 40 minutes late after you place your order. Tonight, so far it's been over 1 hour. A record setting pizza delivery. Still waiting and already giving up. This pizza place needs to get their delivery service in order. Also, phone service needs to be a lot more polite and learn the definition of courtesy to the customer. Just go eat elsewhere. read more

Great place. Under new management and getting remodeled. Pizza tastes amazing and the bread twists melted in your mouth

Good luck ordering by phone. You get one of three options: Busy tone Put on hold for 5-10 minutes Or they just pick up the phone and sit it down. I really like dominoes pizza, but they cannot possibly be so busy that they can't take 30 seconds to answer the phone. read more

Well I just ordered a medium bacon thin crust and a 20oz sprite and somehow the total is $18.99? Never ordering from here again. These guys must be running a scam. Corporate should check into them so they don't victimize anyone else. I would like to think this isn't how Domino's does business. I could've ate out at a fancy diner for that price not pizza. Not even in Brooklyn where I live does it cost that much for great pizza. Pizza was cold when arrived also. The delivery guys was cool though. read more

At a friends and just ordered Pizza from this store and the pizza tracker said my Pizza was delivered but I didn't have it. I called and the manager apparently personally called my phone number and the person that answered said they didn't order pizza, and hung up. Apparently this is the second time this has happened at my address and they Have cancelled my order. Now not only will I have to re order my pizza but i will have to pay for it again too and the original order will take 3 to 5 days to return to my card. So I don't have my money, or my pizza. Worst location ever, manager had a horrible attitude and would not let me speak to anyone else. NEVER AGAIN read more

Brittany (sp?) is the worst ever. I ordered 6 pizzas 3 hours ahead of time for an event. When the pizzas did not arrive on time, I called and was told they were still cooking and should be out of the oven in the next few minutes. They arrived 30 minutes late, 15 minutes before the end of my event. I asked if I was going to get a discount or get anything thrown in for the serious inconvenience and I was told that was order was not "late enough" for that. I ordered one pizza tonight and I was called and told, by the same woman (Brittany) that my pizza would be late, even though the pizza tracker said it was being prepared, she told me they had no started making it yet because of "computer problems." When I asked for her name she hung up. I called back and spoke with a young man who told me her name so that I could file a complaint. I don't understand how this location can afford to stay in business with people like this in charge. read more