I was really excited when a Domino's opened right down the street. I used to order from the Boulder Hwy location, but the app constantly stopped working and ordering became a hassle. Unfortunately, nothing has improved. Domino's seriously needs better staffing or management. The only reason I even gave it another chance was because Kim, the manager, acknowledged the legitimate complaints and offered a free pizza -- and I appreciate her professionalism. But overall, I'm done. I don't know what happened after COVID, but in my opinion, Domino's never recovered. The service and reliability just aren't there anymore. I won't be ordering again. read more

The service was the worst I have ever seen. I received notification on the app that our pizza was ready (I love this feature). When I arrived there was one customer getting their pizza (I was right next to him at the counter). Once he was handed his pizza, the worker saw me, walked away and went to his desk in the back of the pizza area and began working on the computer. As I waited to be helped, I stood at the counter for over five minutes with three different ladies facing me (all within 8 feet of me) without any acknowledgment. The girl shaping the pizza dough finally asked what I wanted. I told her my pizza was ready. When she asked the other lady standing there where it was she said it wasn't ready. I told her the app and the in-store billboard sign both said it was ready. Her response was that "the app isn't always accurate". Within seconds they found my order and gave it to me. I have NEVER been to any company or customer oriented business that didn't even acknowledge that I was there, especially by FOUR different employees who all saw me waiting to be served. read more

I truly have mixed feelings about this Domino's store. When they first opened, the food was great, the service was friendly, and the speed was fast. But over time, they have become one of the worst in the area. The pizzas never have enough cheese or an uneven spread. There are always spots where the cheese is completely missing. Toppings are few and far between, missing pizza sauce, and I've ordered extra toppings multiple times and have never actually received the extras I paid for. It has been a huge disappointment. I have literally been inside the store when employees were yelling and cursing at each other. I have also walked in and been completely ignored for 10 to 15 minutes. I have experienced pickup wait times upwards of two hours. It is truly a mixed bag here. You never know what you're going to get with each order. Lately, the quality of the pizzas seems to have improved slightly. I am not sure if this is due to a change in management, but I really hope they address the ongoing issues sooner than later. One last thing... The last time I was there, I witnessed an employee using the squeeze bottle that holds liquid butter, moving bread bites around inside a pizza box. He would squeeze butter onto them and then move them around using the bottom of the bottle that had been sitting on the counter. It was disgusting to watch, knowing someone would be eating that food and there was nothing I could do about it. He was also not wearing gloves. Everyone in the store touches that squeeze bottle, and it gets moved around all day. That was just gross and showed a lack of care about basic hygiene. As it stands right now, I cannot recommend this location. I may give them another chance in the future and update my review if things improve. Not recommended. read more

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Obviously we've been to several dominos in our day and this location was awesome. The staff was friendly and all actively working hard. We ordered extra sauce on our pizza and actually got extra sauce (if you've ever ordered it you know it doesn't always happen). Overall great pizza! read more

Great pizza. My order was fresh and hot. Staff was friendly and everything tasted amazing. Definitely coming back!

Quite possibly one of the worst locations in the valley. This place can't ever get their crap together. It doesn't matter if you order for pickup or delivery, you can count on the order being messed up or the food poor quality OR BOTH. We've given this location several tries and each time it's a letdown. I went in tonight (FOR THE LAST TIME) to pickup my order and with 5 employees working, I was not greeted for several minutes. Then I get home and my pizzas look extremely unappetizing. I also asked for extra sauce on both pizzas and both are completely skimped and flimsy and flat. Yes, my fault for not checking the quality before I left the store, but honestly should I have to? Unbelievable!!! read more

Domino's Pizza - Pizza Near Me - Henderson, Nevada

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This is not an exaggeration. I have not had Domino's for 35 years. I ordered it one night and it came and it smelled so bad. We couldn't even put our nose to it now I realize that it could've been a one off situation with that one particular dominoes. We had had other issues before that, but I was turned off and the pizza wasn't so great anyway my brother-in-law moved in and he says let's get pizza. I'll order Domino's and I said no and he said I promise you it's better. Let's just try. I agreed to try it and I was pleasantly surprised. It is much better now and it's the only pizza we ordered now because it's very close and they come real fast and it's good that's why I'm giving it a five star because it took us away from the other chains . read more

This is my second time ordering carryout from this location and experiencing significant delays. Tonight, I placed my order at 6:07 PM. I received a notification through the app that my order was ready for pickup and had even been marked as picked up. I arrived shortly after, only to find a lobby full of frustrated customers still waiting on their orders. Around 6:35 PM, after waiting nearly 30 minutes with no food, I left briefly to pick up my son from his grandmother's house and returned around 6:50 PM. Only then was my order actually ready. I do want to acknowledge that one of the employees kindly updated us and let everyone know they were working on the orders. She was polite and clearly doing her best in a stressful situation, and I appreciate that. However, the main issue was the inaccurate notification saying my order was ready (and even marked as picked up) when it wasn't. I wouldn't have waited in the lobby so long if I hadn't received that update, and I'm sure many others wouldn't have either. I understand that businesses get busy, but this location would benefit from better management and coordination to improve workflow and communication. Clear and accurate updates would prevent a lot of unnecessary frustration for both customers and staff. read more

Do I expect the best pizza in the world, no but do I accept my pizza to be right. YES. This is not the first or the second time we had our order incorrect. At this point I am done with Domino's pizza and will not be placing another order. read more

I ordered pizza for a later on time, hoping that there will be fresh, but no, the pizzas were probably there for hours, I can't believe they serve them like that, I called two times to the store, but they answered and hung up the line. That place is a joke. No one seems to care !! I will be disputing the charge on my credit card and never go back there again. read more

Domino's Pizza - Pizza Near Me - Henderson, Nevada

Service is the worst ever you call to place an order and they answer and have you hold for 15 plus minutes. The pizza is average. The employees hate there job and take it out on the costumers. Hope it goes out of business and we get Pizza Hut there. read more

Watching the G-kids and decided to watch movies, play games, eat pizza. Ordered a large cheese pizza for the kids and a medium handmade pan pizza with pepperoni, mushrooms and extra cheese and sauce. And a 2L bottle of Dr Pepper. Listen, you've seen all the 1-2 star reviews some legit but many are ridiculous. Yet my order arrived hot and delicious in a timely manner. I usually order at a different Domino's Pizza near my home and after biting into my pizza tonight, I was wondering if this location could call mine and advise them on how to make a pan pizza! Thank for being as perfect as possible from beginning to end! read more

This location is SOOO GOOD. I moved here from out of state and I've never had dominoes like this-- it's so cheesy and always surprises me how fast these guys show up. The food is always hot and the way it's made is so yummy and addicting. I recommend the app so you get points and coupons, but if you live near this place for sure order from this store- it's the best! I've ordered from them many times and will many more read more

Domino's Pizza - Cheesy bread, amazing every time! - Pizza Near Me - Henderson, Nevada

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Was in a car accident on the way to picking up my order. After all was said and done I called this location to ask them to wait to prepare my order. No one ANSWERS the phone. This place is good on some days and terrible the rest. I called when I was getting closer and was on hold again. I just arrived and there's two gentleman waiting and my orders just sitting there. It's like the workers good off until it's packed and then they continue to goof off while hella people are waiting for their orders or assistance. Extremely upset - We'll start ordering from marks street from now on. read more

I ordered pizzas and bread bites for a child's birthday party, expecting a quick and easy pickup. The estimated time? 16 minutes. Well, 16 minutes turned into 40 minutes, with 30 minutes just for prep--are you kidding me?! How does it take that long to make a simple order? To make matters worse, when I asked what was going on, I was basically told that no one made the schedule correctly--so now it's my problem? Completely unprofessional and unacceptable service. Domino's, do better. This kind of wait time for a simple order is beyond ridiculous. You ruined my timeline for an important event, and I won't be coming back. read more

We ordered at 6:40 it is 8:25. We live maybe at the most 10 minutes away. Terrible service. We ended up backing dinner at home

Great customer service. Staff was helpful, polite, and accommodating when I needed to change an order to a different date....and the pizzas were yummy. read more

This place is absolute joke. Steer clear! If you're not waiting 3x what they say the estimated time is, then they get your order wrong. The pizza they gave me for carry-out wasn't even close to what I ordered. And then they wanted me to come back to get another one. Worst Domino's ever! Should have went with my gut and ordered from a different Domino's read more

Domino's Pizza - Pizza Near Me - Henderson, Nevada

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I've never had a problem with other domino's store but this store is a joke I've ordered delivery 2 times from here first time it was estimated 45min it took 2 1/2 hours to get there the second time took 1 1/2 hours and the food was cold both times read more

horrible service, the driest pizza I've ever had. no sauce and burnt. save your money and go somewhere else. this location is trash.

this time the pizza I ordered was actually very good. I was hesitant since last time. I ordered Hawaiian/combo but was disappointed with the amount of pineapple and ham. this time much better. fair price whe adding fgarlic bites with same order. fast service. much better then last time read more

Domino's Pizza - Pizza Near Me - Henderson, Nevada

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Fast and friendly. Ordered on the road and it was ready before we arrived. Very friendly staff. read more

Domino's Pizza - Pizza Near Me - Henderson, Nevada

Ordered pizza at 8:27pm currently still waiting on food it's now 9:40pm I am unable to call the store only a repeated automated message about some bs offer. I wish I did store pick up which I think wouldn't make a difference. Soo disappointing. read more

So let me start with saying I am NOT a dominos fan.. I've tried to like it since my husband does, but the dominos off boulder hwy was HORRIBLE and after our last bad experience I never went back. However, since this new location opened and we were desperate for delivery pizza in lake Las Vegas I said .. okay let's try it (after 3 years). It was great !!! So surprised! We got a 3 topping large and the parm bites. The order was correct, the food was warm, dough was soft and best of all, it tasted good! Prob took a total of ~30 min to arrive after putting an order. read more

It's a Domino's you already know what this is But no real problems the employees are cool and a cool ball

I can see why this location is at 2.5 stars already and it's new. They've screwed my order up twice now. The first time they gave me a pizza that was partially missing, but the employee working said he'd put a pizza under my name for next time, which never happened. Sucky location. read more

Wife and I had some Domino's Pizza today. Tonight they just delivered it by a very friendly driver and our pizza was so good. It had so much toppings on it as unbelievable. Really a good pizza, still nice and warm. We also got some cinnamon twist. And some little garlic things. Does garlic things? I could eat them by myself? They were so d*** good. I give them a 5 star and I don't give 5 stars out.But when you get good food, good service for a good price, I'll take it.Keep up the good work.Your Domino's and now I got emergency pizza for next time.Thank you read more

Terrible service!!!! After waiting over an hour the pizza still hasn't been cooked. This has happened on several occasions. These people are terrible at managing their time!! read more

So now the Domino's stores are choosing whether they want it. Deliver or not I guess we have 2 stores restaurants. Whatever I don't come restaurants. Cause they deserve pizzeria, but they have no delivery. I guess they decided when they open. They didn't want to do the delivery game. Well, that leads us disabled people that don't drive. Unable to get pizza for dinner. So that's why I give them a one start and I might as well order from Yelp, it might not be, I'll get better Pizza somewhere else, even if I have to pay deliveries service more than Domino's charges, almost $7 for delivery and these guys choose not to deliver. They're not the only ones they have another one right down on lake meat also. I mean, I'm Boulder.I'm sorry, highway that does not deliver either.And that's actually closer to my house.But they won't deliver so I say that hell.What domino's bye bye for that you get one star read more

This place's delivery sucks. The driver went to our neighbor, right next door even though our address is in plain sight on the front of the house. He had our phone number he could have texted rather than trying to call. When we finally got our pizza, it was cold and I had to reheat it. At least it tasted good but we won't be using this store again. I gave 2 stars cuz the pizza tasted good and they put extra sauce like we ordered. read more

Service here is awful. Ordered a pizza at 630pm, around 7:20ish looked at the tracking. Hasnt even started. Tried calling them, and no one will answer... its now 8:50pm and our tracking says its just now going into the oven... horrible service. read more

So we decided to try our local area and Cadence community dominoes slight reluctance not real big on dominoes and others but I had a couple pizzas and some wings and all of it was very good. Very happy with that is something I would try again we would definitely go back there love the curbside service, which is just fantasticoption not great pizza but very good pizza read more

Poor customer service! I tried to order a small thin crust at the store. The guy taking the order said "we don't have small thin crust" and just stared at me. I thought he was saying they don't have thin crust. Their digital menu wasn't working so I pulled out my phone to see what else we could order. A minute or two later he says, "we have a medium or large thin crust". Seriously dude! You could have started with that. So I order a medium and bread sticks. The total seems expensive but I pay and sit and wait. I go online while waiting and realize their online prices are way cheaper. My fault, but it would have been awesome for the guy taking my order to say that I could order a carry out online for much less, but whatever. Then I see a special on the wall for 2 medium pizzas, breadsticks, and cinnamon sticks for $1 more than I what I paid. How hard would it have been to mention that special when I ordered? The worst part was that while we were waiting the back staff was talking loudly about politics and dropped the f-word twice. AVOID THIS LOCATION! read more

Trash service , why have the curbside option if i have go in anyway . Say in front just watching them stand around

Had their new N.Y. pizza. Hadn't had a Domino's pizza in 15 yrs or more. They remind me of the old joke "What's worse than a Domino's pizza? Two Domino's pizzas. read more

This is how my Alfredo came. It smells horrible, not even like Alfredo or any cheese sauce. And there's some weird jelly thing in it. The serving size is a quarter of what it should be. It was cold when it arrived, & the color is grey-ish, so I'm guessing it went bad. This place was so good when it first opened and now everytime I order it gets worse & worse. I'd give 0 stars if possible. read more

Domino's Pizza - Chicken Alfredo - Pizza Near Me - Henderson, Nevada

Placed an order for pick up that said the wait would be 20 minutes, came in 30 minutes later and they still haven't even started on our order. I don't understand how a staff can work soooo slow. They have no sense of urgency. There was at least 10 workers in this bih and still have to wait 45-60 minutes for two basic ass pizzas. Might as well order for delivery because it probably won't take as long. Pizza hits tho don't get me wrong, but wouldn't wait an hour just for one pepperoni and one cheese pizza. read more

Pizza was made quickly and accurately. I was greeted and helped immediately. My pizza was delicious.

Horrible customer service. Why did I place an online order 30 minutes prior to coming to the location & waited an additional 15 minutes until it was ready when I arrived? Also - I entered the store - was looked at but was not helped or asked to wait a moment. Once a few more customers entered they were helped right away & I had to inform the employee that I was here prior to them and was not helped. I ordered 1 cheese & 1 pepperoni - it's not that hard. read more