I ordered on Uber Eats and my food was carelessly tossed on the floor in the middle of my apartment doorway and so was my sauce...

Didn't care for our pizza. It had hardly any flavor and was seriously lacking. Very unimpressed. I don't get the hype about Domino's and don't think I'll be returning anytime soon or in the future. The crust was also very thin and didn't have any flav read more

I know most of the bad reviews are from over a year ago, but I'm here to tell you they still stand. I just wanted a nice large pepperoni pizza to supplement my Friday night Netflix binge, but this anomaly Dominos had other plans for me. The pizza tasted like straight tomato--great if I wanted pasta. There was hardly any cheese and the flavor was blander than the inside of an Amazon shipping box. I regretfully chose this Dominos when I should've trusted my gut and the reviews. I guess God wanted me to learn a lesson this Friday night: don't always give people the benefit of doubt. My wallet and stomach may be emptier now, but my heart and mind has been strengthened by this experience in teaching me to never order from here again. TL;DR Go to Pizza Hut or Papa John's read more

I had a great experience. My pizza was fast and so good. I got the bbq chicken and I wanted to review while I'm still holding my slice. The delivery was fast and the driver was polite. So good. Thank you! People have been so hard on this place and while I understand problems are a lot to handle... some of these reviews are just rude and span over many years and some are multiple people doing a review over the same bad order. Don't take the reviews as fact. I had a good experience. read more

Gave this location numerous opportunities to prove the past mistakes were just that. Mistakes. They've continually proved otherwise. Burned pizza every time. We obviously order the pizzas specifically to our liking (that's why you buy food, right?) and it's always missing one, or multiple ingredients. Any other location is top notch. Good pizza, good staff, good experience. This location is 100% the Tyson v. Paul equivalent of the resultant chain. The unfortunate thing is we usually brush it off and try to be optimistic that it'll get better, so we eat what we can and toss the rest. I'm just going to drive to Highland, Lehi, or Orem for my pizza. read more

ShariParkin@Hotmail.com I recently ordered a Lg Domino's Pizza, spinach + feta bread with garlic butter bread dip. So NOT cool! I'll never waste my time or money again on something so frivolous! read more

This pizza is the worst I've seen from Domino's. See the picture caption. Burnt and not even enough sauce or toppings by a long shot. Plus, the 45-55 min wait estimate (totally understandable on a Saturday night, no problem), turned into 90 mins without explanation or acknowledgment from staff. C'mon PG team, step up the customer service with some one-on-one proactive conversation. This is the kind of experience that turns the excitement of a fun pizza night into ditching Domino's for another pizza joint next time. read more

Domino's Pizza - Burnt thin crust; BBQ sauce was BARELY drizzled; and, there's not even enough chicken for even one per slice. Unreal. - Chicken Wings Near Me - Pleasant Grove, Utah

We ordered 2 pizzas to go at 8:15pm and they said our order would be ready 30-45 minutes. We stopped to grab drinks at a store nearby and after 45 minutes, we arrived and paid. They said they'd call us when it was ready. We sat in the car and waited another 20 minutes and finally we called them. They said it was ready, except they forgot to call us. Meanwhile we had starving children. I'll never visit this location again. read more

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This is the worst experience I've ever had with a pizza place. We ordered two large pizzas and it was the most horrible customer service I've ever seen. They remade the pizzas and they were burnt dry and disgusting then when we called for a third time, the managers were conveniently too busy to speak to us. I will never go to this Domino's again and honestly I never thought I'd say this, but Little Caesars is better than Domino's now which is pretty sad, save your peace and serenity go to Papa John's or Pizza Hut. Or just cook at home. They said their pizzas are supposed to be burnt drying disgusting. That's how they make them wow never again read more

When picking up my online order CORBIN helped me. He was fast, super nice and helpful. He had a positive attitude in this climate of employees being overworked and underpaid. Thank you, Corbin! read more

Two hours to get a pizza???? Are you serious? How long should I have to wait for a pizza??? Is two hours an acceptable time frame??? I don't think it is!! You do one thing. You make pizzas. You should be better than that!!!!!! And don't give me the "we're really busy" crap. If you're busy then either hire more help, or stop taking orders. This isn't rocket science. Strive to be better!!! read more

I just left Dominos pizza in PG! None of the 3 staff could be bothered to come to the door & give me my order! I'm pissed off! I won't be ordering again! read more

Seriously, don't deliver pizza that looks as though the driver sat on it. However, once the store was notified, a replacement pizza was rushed to me. I thank Dominos for fixing the problem. Perhaps, educating the driver could prevent this in the future. read more

Domino's Pizza - Chicken Wings Near Me - Pleasant Grove, Utah

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Well we have been fans of Domino's Pizza since they re-vamped their pizzas. They have frequent deals going on that we enjoy when we are craving pizza. Years ago we were not fans at all of Domino's. Their new box says, "ThIs pizza was made from fresh, never frozen dough, and we can definitely tell the difference! We became fans when we decided to try their pan pizzas. However their pan pizzas don't come in a size larger than the medium size. I don't know why? Our go to orders are 2 pan pizzas, one pepperoni, and the other 1/2 pep 1/2 mushroom, onions, and peppers. Today we ordered our usual order, and when we opened one of the pizzas, it had sausage on one of them, which is not one of the ingredients we get in any of our orders. I called and spoke to the manager, Jack. Jack was very pleasant to deal with! From the phone number I called from, he already brought up my order, and offered to either make me a new pizza that would be done shortly, or credit my account towards a future order. Jack just really solidified our faith in Domino's- not only are their pan pizzas pretty great, but they have stepped up their customer service to match the quality of their pizzas! read more

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All pizza joins near PG seem to come/go in quality. This Domino's was a gamble but I am seriously impressed. The quality of the food was surprisingly good (tangy marinara sauce, plenty of cheese) good amount of toppings... and it was delivered in 20 minutes. Until things change this is my go-to for local delivered pizza. Keep it up PG Domino's! read more

I come here out of locational convenience, not because I like it. The food is usually made correctly and is standard Domino's. My issue is more with the staff and the way things work here. Once, we did the "car side delivery" clicked that we were there, and waited and waited and waited... Nobody ever came. Eventually we went inside and they said that feature didn't work. Um, maybe disable it or put up a sign or something. Tonight, I went inside, told them my name, and she said the food would be ready in 1-2 minutes. Then the phone rang and she took an over the phone order from somebody. I waited patiently for 6-7 minutes while my food was placed in the window by the cook who didn't just bring it to me. I tried to be patient and wait for the cashier. Eventually when she got off the phone, she had the actual audacity to begin helping a customer that had just walked in by taking their order. I had been waiting for ten minutes at this point, while they just walked in. She seemed to have totally forgotten or not cared about my order. One of the two employees definitely could have and should have served me my food way sooner and put the phone order on hold. Better yet, not take phone orders. Is this 1999? If you do phone orders, maybe have a call center take those? read more

Wack a** b*****s can't even make a pizza, and the delivery driver called me two separate times to see if we even wanted our order still (after I already went to the store to cancel it after waiting for two hours) and then said the f word to me when he called me. read more

3 hours for delivery, got alert that Pizzas were done 1 hour before they were delivered. The Pizzas came were over cooked not fresh at all and were cold. When I called to check the status the employee informed me they had run out of chicken a topping that was on 3 of my 6 pizzas. The manager then came on and told me my pizzas were being put in a car right away, we live 5 minutes from the store and yet 45 minutes later they finally were delivered. Went to fine a claim on the app and was offered 20% off my next order. Horrible food and horrible service. read more

Best Domino's in Utah county. I've tried several and I drive from Provo to American Fork for this pizza.

We ordered 1 pizza & wings at 7:25 PM, delivery shows up at 9:47PM, and we had to call THREE times to ask where our order was. We were told "we are the busiest Dominoes in Utah" and a bunch of other excuses as to why our order took over 2 hours. Pizza & wings were cold, HORRIBLE service. The "manager" sounded like he was a teenager, and although he was respectful, was of zero help & didn't seem concerned that this was a problem. HARD PASS on this location, go somewhere else. I promise you'll be sad if you don't. read more

Both times we've ordered from here we've waited over an hour for delivery, and we live .5 Miles from the location. The second time we actually canceled the order because after waiting almost two hours they said it'd be another 30 minutes. It's a joke. They always have an excuse, and they don't update when there's a change in delivery time. Not recommended. read more

This evening, 3/25/23, we were given the wrong order for takeout. The pizzas we were given were "thin crust rather than "hand tossed" and had very little toppings. We discovered the mistake when we arrived home, 5 minutes later. We called Dominoes to report their error and offered to bring back the pizza (none had been eaten). The manager said, "that is just the way the dough is" and refused our offer to bring back the pizza for an exchange. Manager refused to give her name and referred us to dominoes.com. We have reached out to dominos.com. We also reached out to the customer support number on the Dominoes app but the office was closed. We have been Dominoes loyal customers on almost a weekly basis but will not be returning to the Pleasant Grove, Utah Dominoes. I have given the Pleasant Grove, Dominos 1star because it's not possible to give less. read more

It took them 2 hours to even start baking my pizzas. I tried to call an cancel the order and no one answers the phone.

Goddammit, you can't give zero stars?!? Who manages this store?! Cause what a joke!!!! 2.5 hours to have a pizza delivered is a joke beyond belief. read more

I've tried to be patient with this Dominos after so many times they have messed up or taken hours for a order but tonight I had to give a review. I called around 4 for a delivery at 6 because this store wasn't taking online orders. I needed it by 6 to feed a people before a meeting at 6:30. At 6:15 I called to see where my order is and they said that they had so many deliveries they were trying to get them out as soon as they could. The reason I called 2 hours early was to avoid this. The driver finally got there at 6:30, I had to stop their meeting so they could get food. It's already hard to order for a group of people and having the food not come is so embarrassing. read more

I was ordering pizza for a neighbor who had a death in the family, so I called at 4:00 to have it delivered at 6. The delivery driver called me at 6:52 saying I had given them the wrong address. He was looking for a Police Station when it was being delivered to a home! I fixed that and then called the store to find out what had taken so long, when I was given the excuse that they were understaffed! I completely understand that and would have been sympathetic to that dilemma had they called me to let me know it was going to be almost an HOUR late!!! I had no idea and my neighbors could've very well made other plans to eat when it didn't show up! Whoever I spoke to on the phone could've cared less and did nothing to make this right! read more

Very bad experience. Veggies on pizza was hardly baked. Guy who baked seemed over smart and kept smirking, clearly he knew he did not bake it. Still with no shame and respect for his job he packed it. Avoid this store. Bunch of jerks. I love pan pizza and these guys made me hate it. read more

Many past delivery orders were fine, but in the past month they've completely tanked -- orders now take multiple hours, and good luck getting any help or accurate info over the phone. They need to hire and/or fire a bunch of people. The "service" is completely unacceptable and a total embarrassment to the Domino's brand. read more

Domino's has seriously stepped up their game with the pan pizzas. Their pizza is delicious. Are used to go to Papa John's but not anymore. 10 years ago Domins pizza was gross. Now I'm not sure there's a better pizza out there if you're on the fence try the pan pizza it will change your life! read more

I ordered 5 pizzas and waited an hour. After not getting a delivery I called dominos and they said they didn't have the order. I checked my bank statement and they charged me and then refunded me but I was never notified. When I called the store and talked to the manager she was no help. She was not nice and didn't help resolve the issue but instead kept telling me I was wrong. Customer service is providing help and understanding and then a solution. I didn't receive any of those three. I will never order from here again. read more

Website cant complete orders when you pay by cars. Inept workers who can't figure out how to placr an order using the correct coupons over the phone and then tell you your order is more expensive than the website tells you and to top it off 1.5-2 hour delivery time in the early afternoon. Dont order from them! read more

I just ordered a pasta and half of it is gone idk if they're skimping on there things or if the delivery driver got hungry on the way either way I'm not happy! read more

Bad management, stood at the counter for fifteen mins was not helped or even asked if we had been helped. There was and Hopefully off the clock employee de Distracting The other employees From working was waiting at the counter Chloe came up thought we were getting help instead she didn't answer the phone and didn't even say anything to us. Manager was joining in on not participating in the work and making fun and laughing and not helping customers I will not go to dominoes anymore, was really bad customer service read more

Worst customer services and they're always behind. Don't waste your time with this place. Took 2 hours for one pizza.

Just don't even try ordering here. Unless you're bored and want to wait 3 hours. There's my advice.

Ordered a medium with extra cheese and extra pepperoni they delivered it with no pepperoni so I called and the best they could do was to put me on a list for a free pizza the next time. I asked for a pizza tonight, this was supposed to be my dinner but they couldn't do that. Funny they are still accepting orders but they can't get me my order!! read more

Never order here. I placed an online order for 40 pizzas 18 hours before pickup and I was told at 8 PM my order was canceled because they didn't have enough food for 40 pizzas. Coby and Emily were very rude. As a business owner I don't know why you would turn away business before the lunch rush. I called two other locations (orem and springville) to see if they could handle the order. Emily and Coby told me they needed 4 day notice for any order over 30 pizzas. The Springville and Orem locations didn't have a problem with this order. Michael, the manager in orem was extremely helpful! This PG location is very unprofessional. read more

bomb pizza i don't understand these other reviews wanting a pizza to look perfect or not understanding wait times... but the pizza regardless always slapsss they really sauce the john up & pizzas always come out immaculate hasn't been a time my pizza or pasta wasn't bussin out the roof i'll always come to this location. read more

The pizza itself is fine, the problem is the way the store is run, we waited over 2.5 hours for delivery. Called and asked if we could pick up, wasn't ready when we got there, wasn't ready after they told us it would be 10mins, then they lost the pizza. So another 20 mins. And then the manager fought with me about not giving me a refund, not how a manager should run a business read more

It's pizza. It's not fine dining. I've been picking up pizza here about every two weeks since they opened. As far as chain pizza joints go, dominos is my favorite. Like any place, the food is as good as it's made. Sometimes the pizza is good here and sometimes it's so-so. Overall, this is an average pizza joint. Nothing special but not terrible either. read more