I ordered a pizza. It said my order was ready at 11:14. My pizza didn't arrive until 1150. My apartment is five minutes away. I had to drive all the way over there to ask what is going on and once I got there, they said that he was one minute away. The delivery driver never called our number. He just left the pizza outside. In addition, we asked for the cheesy bread with pepperoni in it and they didn't give us what we asked for so please avoid going to this dominoes at all cost. Absolutely horrible customer service I showed the lady behind the counter my phone and she just looked completely clueless as to what was going on. read more

Domino's Pizza - Food Delivery Services Near Me - Ridgefield Park, New Jersey

Good service, but more attention to detail is needed for orders; several times items were missing from my order and were not added.

They always forget something; always the dipping sauces. They say they are gonna bring it, but never do. They've forgotten the liter of soda, too on several occasions. Go to a different location. read more

I ordered a pizza at 4:03. At 5:50 the Domino's Tracker stated "quality control." I called them at 5:56 to determine if there was an issue. I waited on hold for 5 minutes and 23 seconds, only to be hung up on without speaking to anyone. I called back and waited on hold for 14 minutes, finally got to speak to someone. They told me that they couldn't deliver the pizza as they didn't have any drivers. I asked why they wouldn't call me prior to waiting two hours and that the Domino's Tracker stated the Pizza was going through the steps. His response was, "Sorry, we'll cancel your order." I will not be ordering from this Domino's again. read more

Domino's Pizza - You can see the time that I ordered and at the bottom right is when I finally cancelled the order. - Food Delivery Services Near Me - Ridgefield Park, New Jersey

I ordered curbside pickup twice now in one month and both times, no one came out to deliver my order. After waiting for a while, I had to go in to get my own order which defeats the purpose of curbside pickup. The most recent experience was horrible. Ordered 2 pies, both were dry and stale. I'm assuming it's from sitting in their store and not getting to me when I checked in. Then I asked for dinner crushed peppers and cheese. The guy pulls out 2 large boxes of crush peppers and cheese and gives me 2 of each. I ordered 2 pies and boneless chicken and I get 1 packet of pepper and cheese per pie? read more

Let's start by I gave it a 1 star because I had too but honestly it's 0 stars. The worst customer service ever ! I ordered a pizza at 6:42 pm it's 8:48 pm and I still haven't received an order. You call the store you're placed on hold for 20 + mins just to be to an incompetent manager or so called manager "angelica" my order says delivered an hour ago and still NOTHING has been delivered. She had no empathy for anything. No email regarding a delay was ever sent ! The delivery driver appeared at my house with nothing in his bag, whaaaat ?! How does this happen? Where is the organization in this dominoes. I call again and they tell me the food will be there in 5 mins just call the store and say it's cold so we can refund you ! not because the service is despicable!! I've never encountered such careless people in my life. Covid really put business in desperate needs because SHE DOES NOT HAVE THE MOST IMPORTANT SKILL YOU NEED TO BE A MANAGER read more

It's usually a hit or miss and tonight was a hit the young lady Sindi was very polite, greeted me when I walked in and understood perfectly what I was ordering. Obviously due to the pandemic I had to order online but that wasn't so bad and she literally made my pizza herself and can I just say for once it was beautiful perfect looks like it does on TV. So I just want to say Thank You Sindi for my beautiful and tasty pizza and great customer service. read more

Domino's Pizza - a pizza in a box - Food Delivery Services Near Me - Ridgefield Park, New Jersey

1st let's start by saying I've ordered pies from here a few times and one of tho times my pizza had a funny taste as if someone who made it had a perfume on their hands I threw it away. I tried again and it was ok. this time I went into the place and ordered while there the lady who was making the food had NO GLOVES ON ! we are in 2024 so much is going on in this world all types of viruses and for her to not put gloves on while handling food is Disgusting!! I didn't mean to leave out without telling her but it hit me when I ordered the pie and it tasted funny. i asked her a question and she was very defensive it threw me off so yes I left out!. they need to make their employees wear gloves she could have went to the restroom and not washed her hands who knows yuck I will NEVER ORDER FROM THEM AGAIN! it's crazy because people who order online don't know what's going on.. not trying to hurt the business just want people to know how they operate! read more

Negative stars! how I live 3 minutes away and it took the driver an hour to bring my order ? He left the store at 9pm and delivered at 10 pm so my order been rolling around the towns of New Jersey? Nope . I came to the store got a fresh new order . Moral of the story only pick up from this location. read more

I want SOOOO bad to give them negative stars. Ordered online from the app for delivery today. Waited about 40 minutes only for them to call me and tell me that their delivery time would be 2 HOURS! You better believe I cancelled the order immediately, called up another Dominos, picked up my pizza and was already done before that 2 hours was up. read more

The worst service i've ever had. My order took literally 2 hours to deliver. An when it finally came one of the pies had a slice missing and they missed one item in my order. I will never order from this place ever again. An i do not recommend anyone order from this place. This night was a nightmare. An on top of it all the pizza was not hot after i spoke to the store rep to cancel the order and she begged me to not cancel the order that it was hot. I'm definitely taking this to corporate. read more

pizza arrived in time and in good shape but delivery driver forgot to bring 4 blue cheese that comes with the order then proceeded to say he will be back yet took almost over an hour to bring the blue cheese when were almost done with our pizza even though the pizzeria is 3 minutes away. read more

This specific location has been decreasing in every aspect, quality, delivery time, getting the orders correctly. Pizza was delivered cold, I live 2 blocks away from the store in Ridgefield Park, no sauce for the wings I ordered specifically, Avoid this branch/franchise. Please try locally and original Italian restaurants in your area. Same price, 100% better quality. read more

Ridgefield Park New Jersey Domino's Pizza is the worst the delivery is ever called their 800 number after numerous complaints Domino's management is never around at the location I could never express my discontent on about the bad food this has been the case for years 2019 and to date, Domino's pizza orders are usually burned, dry with little to no cheese it's like eating cardboard with tomato sauce. read more

We ordered at 7:05 pm tonight and waited an hour for food that never showed up. Called twice and my call was somehow hung up both times. My boyfriend called and was told after being on hold for approximately 15 minutes that our food was delivered to someone else. Meanwhile online on my computer is stuck on "quality control" for over 40 minutes. If this was the first time this happend I would be ok, it's a fluke, but is not the first time. I would rather drive 10 minutes to Pizza Hut in Hackensack than order from Dominos again. Unless you are picking your order up directly do not get it delivered. It is useless. They should team up with Uber or Grub Hub rather than using their own service. read more

I am giving this place 1 star because there isn't anything lower. I have always been a domino's fan so when I saw one was coming to town a few years ago I was excited. Then it opened... I have tried them 4-5 times now, but as of tonight, I am done. Not once have they got an order right! Once I ordered some of their cinnamon twits. They were over proofed (?) unrecognizable, tasted awful and even tho I ordered 2 icings, I received none, but was charged for them. I once ordered a pizza, when it got here it looked like the box had been dropped on its side. A month or so ago I decidedly give them one more shot. 40 minutes later I got a call from them saying they had no driver and it would be 2 hours to get my meal, so I canceled. And all this brings us to tonight.... I had 1 free pizza and thought I would give them one last chance. I had a free medium pizza. I added 3 toppings and wanted one side of marinara sauce. I placed the order at 7:30 PM and waited. I watched the pizza tracker but there were no changes. I called the store at 9 PM, they stated it was on its way ( live 1 mile away). 9:30 I got a call from the driver saying he was outside. I went to the door, nobody. I waited a couple minutes, still nobody. I called the driver back, he asked for my address so I gave it to him and waited, again... still waiting... got a text from the driver, he wanted my address again, so I text it again. 9:45 (2 hours and 15 minutes after ordering) my pizza arrived! I was starved at this point, happy to FINALLY get my pizza. I opened the box it was a plain cheese pizza, they didn't add my toppings but good news, they charged me for them! That is it Ridgefield Park Domino's, I am done! read more

This is the worst place and shameful franchise on the planet. They have messed up several times and definitely after their last order I'll never be eating here again. That whole free promotion is a bunch of BS because they hide the cost in the delivery fee!! How funny it went from $2.99 and shot up to $5.99 for delivery! The whole point of the promo is that they're "giving" freebies for fee yet it's hiding in plain sight! So I wrote something on Twitter and I wasn't alone as thousands of people wrote the same exact thing from their local franchises and there is even a hashtag about it! So I get a call from this location in my town and the manager was so unapologetic, rude, and she had the gall to make me think I was crazy that the fee of $5.99 has been there for over six months when I told her I can prove to her she's wrong because I bought about three weeks prior to that order it was $2.99 and I have the receipt to prove it. Yet this moron insisted that isn't true and that pisses me off when you're lying to my face because I immediately noticed the $5.99 charge when I checked out and realized what the hell is going on here and I said to myself I bet you I'm gonna get some thing for free from that promo, sure enough my order came with a free pizza that I didn't even want as I am only one person and I had already ordered two medium pizzas with sides. So I was paying for a pie I didn't even want. They have made mistakes in the past and I've always overlooked it but now with this I'm sick of it and I'd rather order from an authentic pizzeria family owned than this piece of crap, rude, lying franchise! I don't think I'm alone in this as the other reviews is pretty much the same thing that happened to me when they messed up my order in the past. They don't care and when they call you, it's to insult your intelligence and I don't appreciate that. They should just pack up their shitty ovens and leave. read more

Order was correct but it wasn't hot. Tried to call several times with no answer. App showed it was cooked an hour and half before I received it. read more