I really wanted to write a positive review for A&D Auto because the owner, Anthony, seemed like a…read moregenuinely kind neighbor when I first met him. It truly hurts me to write this, but unfortunately, after months of repeated issues, unapproved charges, and unfinished repairs, I feel obligated to share my experience so others can make informed decisions.
I first brought my 2012 Fiat to him in October 2025 for what should have been a straightforward repair: installing a brand‑new window regulator I already owned. I had taken the door apart myself, so when he noticed a missing part, that was fair. I ordered what he confirmed (via photo) was the correct replacement (photo below), but when I brought it in, he said it wasn't the right part after all. Again -- fair enough. I then asked him to order whatever was needed, and he agreed (photo below).
By December, he told me the window was fixed and even said he wouldn't charge me because he "likes having good neighbors." That kindness meant a lot -- until the very next day, the window fell off the track the first time I used it. He then told me the brand‑new regulator I had provided had "broken." Feeling bad for the trouble, I paid him $100 anyway. At this point, I had spent $195 and still had a broken window.(photos of convo below)
After the holidays, I asked him to finish the repair and also check whether my warranty covered my AC issue or the window. Those requests were ignored. I let it go and continued giving him business because I believed he meant well. (photo of convo below)
Next, I had him diagnose my kid's Malibu. He quoted me $1,650 with a "discounted" labor rate. -- without calling me -- completed additional repairs that increased the total to $2,178.36. I was out of town and didn't argue, but looking back, that was a huge red flag. No customer should be surprised with a $500+ increase after the work is already done. (Photo of convo below)
In April, I returned to my Fiat, which still had a broken window, a check‑engine light, and no AC. He quoted me $263.28 to fix the smog issue and another $425.00 for the AC and window. I agreed. The AC was the only thing he actually fixed. (Photo of convo below)
When I picked up the car, he told me the window "works" but only if I push it with my hand while rolling it up because a pin was missing. That was the first time I'd ever heard about a missing pin. The window immediately fell off the track again. (Photo of convo below)
At this point, I had spent over $560 on this window alone -- and it still didn't work.
He later told me a "hook" was broken (another new explanation) and said he'd order the part. The next day, instead of a repair update, I got a call from a woman at his shop telling me he thought I should take the car to the dealership instead and for me to come pick up the car. This was after months of him assuring me he could fix it. (Photo of convo below)
To make matters worse, the check‑engine light he supposedly repaired came back on within days, and my car still won't pass smog. (Phone of convo below)
In summary, as of today, May 20, 2026, I have:
A window that still doesn't work
A check‑engine light still on
A smog test I still can't pass
Only the AC successfully repaired
Over $2,700 spent between two vehicles
No follow‑up from Anthony on the unfinished repairs
I stayed polite and patient for months because he started out so friendly, but in the end I feel taken advantage of and dismissed. Maybe my Fiat was too difficult for him, but instead of being honest about that, I was strung along, charged repeatedly, and left with unresolved issues.
I don't enjoy writing negative reviews, but I wish someone had warned me. Be prepared to advocate for yourself strongly if you choose this shop. Based on my experience, I cannot recommend A&D Auto, sadly.