Bryan Smith Performed a great job on our home roof inspection and the roof was very well built. He was prompt, and gave specific advice on what was required. read more

Requested an estimate recently for a new roof. No serious issues present. No storm damage. 15 years old. 4 bedroom town house. Showed me the square footage which he said he would send with the estimate but never did. $58k-$63k! Told brother in law and contractor friend out of state and they were appalled. read more

This company uses Indian or Pakistan telemarketers to VIOLATE THE DO NOT CALL LIST to find customers. Unethical - YES. In violation of the law - YES. Find someone else for your roofing needs. (I had a call from Install America as well and had their salesman come 150 miles and spend 1/2 day for me to tell him face-to-face about their business practices. Don Kennedy Roof got off lucky.) read more

We got our roof replaced several years ago but never had the gutters replaced so we decided to get new gutters and gutter guards through Don Kennedy. The crew came early on weekday morning, and installed the gutters and guards for us within a few hours. They were very professional, great value, and did a fantastic job - there is reason that Don Kennedy is known for being the best in Middle Tennessee. They installed Alu Rex (Double Pro) Gutter Guards for us, and we are so excited that we no longer have to clean our gutters every season anymore! Don Kennedy continues to be the most reputable roofing business around, and we are so thrilled with the results! Thanks DK! Check out our before and after photos! read more

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Had quotes from 4 companies. Three around the same price of 12-13K for roof replacements. Don kennedy came out verbally said the same price but when the quote came in it was 22K!!! What the heck. I questioned them and their response was supply cost had gone up. Very dishonest! read more

Don Kennedy Roofing did a repair for my home with some missing shingles. They were prompt, polite, professional, and easy to work with! I'll be using them when it comes time for a new roof! read more

I have used Don Kennedy roofing for years, not only for my house but also their commercial side as well. They are not the cheapest price in town, but you get what you pay for. Don Kennedy Roofing is a family run business built on hard work, great service and honesty. I know Don and his family and they truly go out of their way to help everyone and anyone who needs it. Integrity is hard to find in the trades, but Don and everyone they hire pride themselves in keeping theirs. I would recommend DKR for all your roofing needs. read more

I expressed interest in a Tesla Solar Roof and Tesla had Don Kennedy Roofing contact me. In a 30 minute call Don Boggs laid out all that the project would entail and the costs. He also gave me several alternatives to think about. In the end the Tesla Solar Roof is still too expensive vs the cheap cost of electricity in TN so I passed. I appreciated Don's time and efforts. read more

My mother and mother in law both used Don Kennedy Roofing for years and I talked to them in the past for my Mother. They were always great and so responsive! Everyone both of them dealt with were honest, professional and full of integrity in their work. I called them in October. I experienced the same wonderful treatment as others in my family from efficient and excellent communication throughout the process of scheduling, with the staff member Shane Taylor and in his help, pictures, and follow up for our issue with a great resolution! Again, they were knowledgeable, honest, helpful and I could trust all of his/their expertise! Shane went above and beyond! I have used other roofers in the past but will always go first to Don Kennedy Roofing in the future! Thank you! read more

I've called twice said they would get back to me just crickets the lady said her service people would get back never has. I guess my job wasn't big enough read more

We have spent close to $10K repairing damage from roof leaks in the ten years since they installed a new roof. Now we are looking at estimates from two reputable companies - one estimate was $25 for a new roof and the other $20K for major repairs. This does not include an estimated $10K to repair damage to exterior wood from faulty roof work. Don Kennedy sent representatives out here several times and the problem was not fixed. Interestingly two other roofers who came to assess the roof correctly guessed which roofing company put this roof on. The roof was not even installed according to manufacturers guidelines which specify a certain maximum gap in the decking. read more

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don kennedy roofing "falsely" advertises!!!!!! several years ago needed a new roof on a one story zero lot line home and called them. they came out and told us that the roof was "too steep"!!! -- what??? the neighbor's kid walked on it spraying their place for bugs. don kennedy advertises that no roof is too small and show huge multi level houses they supposedly roofed?? they say there is no roof they can't take care of, etc. and no reason not to call them. we all know not roofing ours was because it was too "small" and they didn't want to mess with it!!!! have heard other bad things about them!!! beware!!!! where is the below zero rating!!! read more

This isn't the normal review for Don Kennedy roofing, but I wasn't sure how else to get this unfortunate bad behavior known. I visited Granny White Market/ gas station today July 9, 2020 . I saw two Don Kennedy Roofing vans parked in the handicapped spots. I understand they were working in the heat and I appreciate this, but they also need to understand being handicapped is not a game, nor is it fun. I am handicapped. I was ejected out of a vehicle and airlifted in. I have dealt with pain and many difficulties doing things in life since the accident. I am only saying this, so you as a company understand the severity of the illegal violation of parking in handicapped parking spaces. I truly hope you take this time to educate your employees on this subject. Once you have done so, please take the time to let me know. Once I hear from your company, I will be glad to remove this post. My Sincere Regards, Nancy B. read more

UPDATE: As expected, 12 months later, the roof is once again leaking at the chimney site of the repair work.

I had my roof replaced by Don Kennedy Roofing about 5 years ago and I experienced a lot of issues with my roof since then. I was guaranteed that I will not be experiencing problem with my roof but I experienced a lot of issues since then. First, one of the flashing pieces was cut about 1 to 2 inches short and this led to tons of water into my house. The repair process was long and painful. To their credit, Don Kennedy roofing came to fix the flashing and sent someone to fix the ceiling and other affected areas. Second, the roofers disconnected the HVAC pipes in my attic while changing the roof. I accidentally discovered this while looking for the roof leak in the attic. I understand that pipes can get disconnected but it should be a standard procedure for any roofer to check the pipes. Disconnected pipes in the attic can be life threatening. Third, all of the step flashings were replaced as part of my deal with Don Kennedy but step flashings were not installed right. I had leaks from all sections in my house where I have step flashing. This cannot be a coincidence. I have had my step flashings repaired and replaced last week by another roofing company and I saw with my own eyes that some step flashing pieces were missing and some other pieces were not bent properly, etc. Overall, Don Kennedy did a very poor job in replacing the step flashings. Fourth, I had another leak from a place where two flashings pieces are connected and this job has also been poorly done and resulted in leaks into the wall. Fifth, Don Kennedy replaced my chimney cap which has also been leaking for some time now. I have a lot of thermal camera images and pictures that document the extensive damage of the leaks I have been experiencing. I called Don Kennedy roofing and one of their warranty specialist came to inspect the roof. He said that everything has been done right on the roof which I clearly do not agree with. How come I started to get all of these leaks as soon as my roof was replaced by Don Kennedy if everything was done right? One would expect that a very expensive roof replacement should last for at least a couple of years. Overall, I did not have any issues with my roof and replaced the roof to avoid possible issues down the road. Don Kennedy guaranteed that everything will be done right. However, I have been dealing with roof issues since I had Don Kennedy Roofing replace my old roof. There is a lot of solid roof companies out there but based on my experience, Don Kennedy roofing is not one of them. Stay away!! read more

We have had several experiences with Don Kennedy roofing and I have been impressed with each encounter: 1. Several years ago we noticed a water spot after each leave rain on the ceiling above the landing leading up to the bonus room. After have less than adequate assistance from another roofing company, we called Don Kennedy who sent a representative to inspect the roof. After using the garden hose to force water under the shingles in the area, he was able to determine we had what appeared to be a bullet hole in one shingle. Minimum charge for one shingle - well worth the price to prevent further damage, 2. A "storm chaser" inspected the roof and said we needed a new roof but would not give a written bid but wanted to represent us to our insurance company to get the roof repaired. Having worked as an insurance adjuster myself, I thanked him for his time and immediately called DK. Their representative Shayne came out, used his drone to take photos of the damage and wrote his estimate and we submitted a claim to our insurance company. We were very impressed with the crew that completed the roof replacement, changed the turtle vents to ridge vents, corrected the flashing that was improperly installed by the builder, and the project cleanup. 3. Earlier this summer, we noticed a water spot on the ceiling in the living room after some recent rains and thought their may have been an issue with the new roof installation. I called DK and they sent a representative out the same day. Upon inspecting the attic above the leak and finding no water spots on the decking, the representative determined that condensation from the a/c pipes was leaking from the brittle pipe insulation. The fact he came out the same day and was able to help us with the problem certainly impressed me. Each time we have called them they have exceeded our expectations! read more

Disappointed. ..I called for quote on a property we were in the process of buying, first available slot for an estimator was almost a week out. The place needs a roof so I booked the slot. On the day of inspection & quote I drove from Nashville to the property (about 45 min) and I got a call 45 Min before the appointment time that the estimator did not want to make the drive because it was raining in Nashville. Note it was not raining at the property and not scheduled to rain till late evening...His "next available" was another week out. Forget these guys. After a week of waiting for an appointment I get a call 45 Min before the time slot. How inconsiderate, just cost them the job. read more

You need to watch them installing the roof as they will sometimes not put the rubber barrier in that keeps the rain from coming in. They did our roofs at our condos and we had to get another company out to repair all of the roofs; would not stand behind the warranty. Be careful! read more

I cannot recommend Don Kennedy Roofing enough. After some weather damaged our roof, they inspected, worked with our insurance company, and got it all done in a timely manner. I cannot even count the number of times our Project Manager Andrew checked on the status of the work during the job, called me to update about any weather issues setting up for it, and continued to check in with us to answer any questions we might have after the job was done. I even reached out to him afterwards directly about interior referrals. He and the team went above and beyond to look out for us and to give us the best experience we could possible have with our roof trouble. If I could give 6 stars, I would! Thank you, Andrew and Don Kennedy Roofing! read more

We called to get an estimate to repair our roof for our business. Had to call twice to get a response because they didn't call or come by like they said. The gentleman came by over a week ago and we have not heard back from him for our estimate. Guess they don't need business. We called them over a year ago for another roofing repair and they never did call us back. Second time to try and use them and the same no response. We would not recommend them because they won't get back with you. If I could give them a zero, I would. read more

Don Kennedy Roofing touts that they are the "only certified installer of Tesla Solar Roof in TN" which is unfortunately true. After being referred to Don Kennedy Roofing and inquiring, I have opened a case against Don Kennedy Roofing with Tesla's Installer Certification manager in efforts to remove Don Kennedy Roofing from their certified installer list. Don Kennedy Roofing quoted me $40,000 for two power walls which should cost around $20,000 to purchase and install. Total, Don Kennedy Roofing quoted me $325,000 for a 2200 sq ft house and a 9.22 KWH system. With any reasonable research, this would average a cost of 90-$100,000 and would recoup in electricity savings and tax credits within 4-5 years. Don Kennedy Roofing is doing a great disservice to the Tesla brand as well as the adoption of the technology itself, as I cannot purchase (without much effort) the hardware required from Tesla without going through a certified seller, which Don Kennedy Roofing loudly proclaims prior to raping and pillaging your budget. After speaking with Tesla corporate and determining that Don Kennedy Roofing is indeed price gouging by a large margin, I hope they make the decision to pull Don Kennedy Roofing's certification. I do not recommend using Don Kennedy Roofing for your Solar Installations of any sort, due to their practicing of overt profiteering. read more

You can get it good, fast, or cheap. You get only 2 options. Don Kennedy roofing has been good and fast. They have been consistently 20-30% above the best prices I can find, but their work on new roof installs and repairs seems to have stood the test of time. I don't use them any more as due to what I do I need cheap and good and can trade off fast. For my 3 experiences with them, they were a good company. Not quite 4 stars, but close. read more

Quick efficient service. I called by 10am and had the service man at the house by 8:15am the next morning. Tommy J. Was extremely calm and polite when answering my many questions over and over. If I don't understand it, we can't move on. I was very well pleased with the work completed and there may be something out there that was cheaper but I'm terrified of heights so there is no way I'm getting up there to check. Work will be check the next time it rains read more

We have been sooo happy with the new roofs we have gotten through them at two different homes we have lived in. They have also assisted us with various repairs on a roof that wasn't originally done by Don Kennedy Roofing. Also professional and always the best of the best!! read more

They came out to take a look at my home roof when I bought my current home. Very helpful, I needed no repairs and they did not try and upsell me. Much appreciated. read more

I had a representative from Don Kennedy roofing come to my house to estimate the cost of repairing two leaks over a month ago. I still have yet to hear from anyone about scheduling repairs even though I have contacted them several times about it. read more

Terrible customer service! Called to have them check leak in roof. Took off work for our appointment but they never showed up! When they showed up for second appointment we were told we had to pay a $150 service visit fee. We thought it was a warranty call. I called office to complain but no one would return my call. I will never recommend this company again! read more

I had a very good experience with this company. The worker came right on time and was very professional (and friendly). He obviously knew what he was doing. I had a favorable opinion of the company and will use them again. read more

Don Kennedy Roofing Co. provides quality work, great customer service and they are just great folks! I would highly recommend this roofing company!! read more

I called Don Kennedy roofing two weeks before Thanksgiving. They explained to me that they would be at the house the week of December 14. I called Monday the 14th and asked when they thought they would be out. They said due to the rain it would be Thursday or Friday, they would give me a 24 hour notice call. No call on Thursday no call on Friday. I called Friday evening and ask when they thought they would be coming they said next week. Two guys finally showed up to replace the flashing on Christmas Eve and returned at 7 AM on Saturday morning to finish the flashing. I was told someone would be here on Monday to replace the shingles...... I am still waiting!!!! I was told this was a day and a half job, we are now into three weeks. read more

I needed to have 2 downspouts replaced same day, and bought the materials. Tommy J. came promptly, did an excellent job, was very courteous, and then Don K charged me $165/hr ($325) for his work. Should've asked for a quote up front, and kept calling around. Live and learn. read more

Crap company. I have been waiting 5 1/2 weeks for some minor gutter work that they said they could do 2 weeks after their estimate. They say they're coming and then don't show up. I call and they don't return my calls. read more

For the longest time I avoided 'large' contracting services assuming their crews were of a lesser capability. Silly me. I called Don Kennedy almost 2 years ago to evaluate a leaking chimney chase on a terrifyingly steep pitched roof. This nice fellow Damien stops by scoots up the roof on a foam cushion, and puts together an extensive estimate in short order. I sit on that quote FOR A YEAR. I call them back belatedly, due to my procrastination. Expecting to have to go through the entire estimate quote process, I was floored to hear that they would be ready to go to work in less than a week, no revised quote necessary. The job was extremely complicated requiring multiple visits, fabrication of a copper hood, and a second contractor to do some siding work. When these folks were done, I could not have imagined the phenomenal level of craftsmanship, courtesy, and speed considering the situation. All excess material waste was hauled off, hell, they even swept the driveway! Highly recommended for their low key professionalism and value. read more

We had our gutters replaced and their low end gutter guard product installed, which is much more inexpensive than what we could find elsewhere. We don't really have a lot of trees around the house so we didn't want to pay a lot for top of the line guards, but we did want something to prevent the need to clean out what does happen to find its way into the gutters. The salesman was nice to deal with. He was very professional, friendly, and not at all pushy. We had a few issues with the installation but everything was eventually resolved to our satisfaction without too much trouble on our end. They sent out a couple of young guys for installation. They were friendly enough, but not especially communicative about what was going on unless we made a point to go out and talk to them about it. The installation coincidentally ended up being scheduled at a time the wife and I had taken a couple of days off for a long weekend. The company eventually sent out a more seasoned installer to take care of the issues that we had. We are so far pleased with the finished product, although maybe I should wait a few months before making that judgment. There were some issues, but they were resolved in a timely manner and the people we dealt with there were all friendly, professional, and seemed to want to get everything done to our satisfaction. read more