Excellent service from start to finish! It's refreshing to find a used car dealer that is easy to…read morework with and has some longevity in the business! I will certainly come here again should I be in the market for a used car and I would recommend this place to anyone looking for a pre-owned car. A family owned businesses since 1933!

I bought my car from Vince at Powell Motors recently, this was hands down the best car buying…read moreexperience I've ever had. Vince is very kind and helpful, he helped me get all of my paperwork from the bank in order and even picked me up after I sold my old car to another dealership. He was also very cautious about disinfecting surfaces and made sure all the proper steps to protect us both from Covid where in place. I appreciated his honesty about the vehicle and that he had my best interest in mind on ways to save some money. This is a quality family owned business, thank you Vince for a great experience!

Very helpful in getting me in to my new Volvo. All in the office were helpful, knowledgeable and…read moremade the process easy

Needed a car for my kid, and they were able to help! Really appreciated that they listened to what…read moreI wanted, and did their best to get us in the vehicle we needed! Everyone was super helpful and nice, answering all our questions, and not just trying to hard sell us! Will definitely be using them again!

My daughter needed a car and I found one online at this place…read more We drove an hour and a half to check the car out. The salesman we had was super friendly. He found the car we were interested in and we took it for a test drive. It seemed to be perfect and decided to get it. Unfortunately, it took 3+ hours just to get through the paperwork. We negotiated the price, shook hands and signed on the X. Once he came back with the paperwork, he also came back with a mechanical disclosure. He proceeded to tell us all the problems with the car. The sway bars and bushings needed to be replaced. The water pump may have issues since thier mechanics noticed water spots around the water pump. What? We are spending over 16k for a car and NOW they disclose the problems? The salesman told us they just started doing things differently now. Well..that doesn't seem fair. We agreed on a price. I signed papers. We couldn't back out now. Rush hour was hitting and I wanted to get home ASAP. We ended up getting the car anyway and drove home. The car drove home fine. However, we have yet to fix the problems. Very disappointed with that process.

I can't recommend Tonkin2U enough! This process was incredibly easy and efficient. I was referred…read moreto this program by my bank and couldn't be more grateful - for someone who hates going to car dealerships and test driving out a bunch of cars, this process was a dream. Matt brought me a car to test drive the same day I requested it, and the next day I confirmed I'd like to buy - I had the car in my hands that same day by the afternoon! It was painless and the service was extremely professional. Highly recommend!

Had a really frictionless and painless sale of our Subaru Crosstrek here. Highly recommend. Here's…read morehow it went: -I went to CARMAX website and punched in my VIN # and a few details about miles and condition. They gave me a competitive quote. -I scheduled an appointment to sell it. -I arrived at the appointment. They checked out the car and gave me a check for the quoted price. -We were out of there in about 35 minutes total. Easy peasy. No hassles. No bait and switch. No haggling. So nice.

Most of the damage to the vehicle I purchased happened at Carmax while it was being processed…read more I had an SUV shipped from a Carmax in Colorado to this facility. It had a few very minor scratches that were documented. I inspected the car first thing and it looked good and I asked to take it out for a drive and we began some paperwork to make it happen. The salesperson pulled the SUV into a receiving area for my test drive. While getting in, I noticed multiple vertical deep scratches on the driver's side door I hadn't noticed when I did my preliminary walkaround inspection just 20 minutes earlier. They were actually more serious than any of the minor documented scratches disclosed when the vehicle was shipped so I didn't understand how they could have been missed. I mentioned it to the sales rep upon return and was promptly dismissed. He didn't seem concerned at all and urgently ran off to return the car to the secure lot. Maybe they became more noticeable from the different lighting and direct sunlight. He mentioned later that he had trouble putting the lockbox back on the window because it kept rolling back down while he was trying to resecure it in the full up position. The plastic wind guard trim didn't help, Im sure. Apparently the car was detecting the lockbox as an obstruction as if there was a finger in the way triggering it to fully retract as a safety feature automatically, taking the lockbox down with it. I didn't think much about his comment at first, but put it all together after the fact. When the window was rolled down, the heavy lockbox Carmax struggled to hang on the window glass scratched the door...multiple times as they were fussing with it. The scratches are vertically aligned and exactly below where the lockbox was. Most scratches are horizontal, so these were odd looking. They weren't disclosed in the car listing because the car was most likely damaged in the care of Carmax after I paid to have it shipped. Since I am already into the car for shipping costs, no matter what I do, even if I return it, I'm out at least the $800 I sunk in shipping. So even walking away would be really expensive. The 2023 SUV only had 5K miles on it. Now I own it, and it looks like hell. I'm actually ill over this for not being more assertive. They ruined a really great SUV and stuck me with their sloppy damage and negligence. It looks like it was aggressively keyed. What I ordered and shipped, wasn't what I got. Now I get to drive it around, potentially for years, looking like someone who gets their car keyed. BUYER BEWARE. Don't give Carmax ANY money in advance. Don't have a car shipped. Just wait for the right one to pop up locally. Before you drive away, do a final inspection and match up any damage with what was originally disclosed.

Drove to Portland from the Coast to buy a car. Continental motors had a car that I loved. They were…read morevery honest and showed me the photos of prior damage, explained how they come up with their pricing (which was less than I expected,) and even replaced the battery before I took ownership.

My wife is so happy with her new car. Mark and Sean are super awesome dudes. Our experience was top…read morenotch. Thanks you guys!

I want to give a huge thank you to Gilbert and the team at E and J Motors!! This was my second time…read morepurchasing a car from them. Both times were a breeze. Unfortunately, the second purchased car had some issues come up fast. I was told by another shop it was going to cost me a huge amount just for diagnosis. So I sat on it a couple days and decided it's been less than 30 days I'll call Gilbert. Filled him in. By end of day I was in a loaner car and he was getting to the bottom of the cars issues. Not only did the price shrink greatly but they covered it and told me to bring it back if it comes up again! All around great service! Thanks again! I'm back on the road

No care to help tie off loose ends for me. Shut me down over the phone. They were very defensive…read moreover the phone regarding a mistake that was not mine. So defensive it put me in fight or flight regarding taxes on a gifted van. They wouldn't talk to me. Shut me and my concern down as not worth it. Why must one get into their personal story just to get them to lift their sharpie again? I mean, it was an overpriced vehicle with transmission issues (plus a leaking back gate) that kicked in as soon as it got the interstate. They do have the extra wages tucked in double price to re-issue paperwork to the true buyer, which was not me. Iam very concerned they ripped off my father. I could have bought this same vehicle on AUCTION for half the cost and trouble. Thankfully, after having to over share and push envelopes, they finally helped (my dad, and not me). Avoid this place of you're not a pushover female, desire fair treatment and appreciate respect-for-respect for your life. Look up your local auto auction, and save yourself the time and cost. You'll also appreciate that you're bidding on the same cars this dealer and others probably are. I love bidding out the dealers because you will typically have more money to invest in the bottom line of YOUR vehicle.

I know its not often a auto dealership deserves 5 stars...but I had a phenomenal experience with…read moreLuis, Sergio and Brian at Ron Tonkin Toyota. Bought the car online, flew to Portland, Luis picked me up, Brian (F&I guy) had me out in under 1.5 hours. I just cant tell you how thrilled I was at the experience! Ask for LUIS...he picked me up I at the airport on his day off! Never relieved that kind of treatment from a dealership!

I'm a repeat customer and had an 8:10 a.m. appointment to repair a nail in a tire that I purchased…read morefrom them. It is now 10:30 a.m., and I'm still waiting for my car. That's over two hours for a scheduled tire repair.

Had a really great experience here. The staff were all really nice and the service was top notch…read more They have a couch you can hang out on while they work on your car. It was my first time here but I noticed a couple other customers talking to the staff with such reverence and I think that speaks to the quality of care here.

I purchased my Tahoe from Northwest Specialty Cars back in 2022, and I can honestly say it's been…read moreone of the best experiences I've ever had with a dealership. From the very beginning, it was clear this is a family-owned business that truly values integrity, relationships, and their customers. What stands out the most to me is the way they've continued to take care of me long after the sale. Whether it's a quick fix, a last-minute emergency, or just a small inconvenience with my car, I know I can always rely on them. They never make you feel like just another customer, they treat you like family. Every time I bring my car in, they're welcoming, professional, and genuinely caring. It's rare these days to find a business that maintains such an honorable and trustworthy relationship even years after a purchase. The team at Northwest Specialty Cars goes above and beyond every single time. They're honest, knowledgeable, and always willing to help. You can tell they take pride in what they do and in the relationships they build. If you're looking for a dealership that not only helps you find the right car but stands by you long after you drive off the lot, this is the place. I'm so grateful for the continued care and service I've received , they really do take care of you as if you're one of their own. Thank you, Northwest Specialty Cars, for always going the extra mile and treating your customers with the respect and kindness that's so hard to find these days.