This excellent plumber, said it was not a plumbing problem and gave me the name of a person who could assist. I was grateful for his honest assessment and helpful resource information. read more

Don installed a Moen Flo Water Shutoff Valve at my place. Don did a fantastic job. He gave me very good and honest advice, was very good with communication and the final price was reasonable. I would highly recommend Don and hope to work with him in future projects. read more

Prompt response - nice guy, good work. Answered with reasonable quote too. Would hire again

Just finished installing a new water heater at my rental house in Glenshire. Excellent, fair prices, easy to work with, reviews th whole job to determine if anything else needs fixing. Easy to talk too . Highly recommend Don Weston Plumbing read more

Came to the rescue with a quick response, diagnosis over the phone, temporary solution and parts for our Navien recirculator. Thank you Don!

We had a leaky wax seal on a toilet, causing water damage to the ceiling below. Scott came out, assessed the situation, made some recommendations, and replaced the toilet in a timely manner. Great customer service, workmanship, and communication, would definitely recommend! read more

Don Weston Plumbing is our go-to vendor for any and all plumbing issues. We highly recommend his company. If you like reliability, efficiency, expertise and quality work then save yourself any grief and go with the best. read more

Don Weston was amazing to work with. He handled the install of my washer/dryer and dishwasher, including all the plumbing, quickly and professionally. He explained everything clearly, made sure all the hookups were perfect and tested everything before leaving. The price was very fair for the level of expertise and care he provided. Honestly, he made a stressful project feel easy. Highly recommend if you're in Truckee! read more

Our hot water heater suddenly failed and Don was highly personable, professional and responsive to our inquiry for repair. He communicated effectively via txt with me to schedule the assessment for required materials, access and installation. Don and team also recognized a broken furnace vent and repaired it in a high quality and efficient manner. He was responsive to my request for a particular brand and sourced the heater for us. I truly appreciated him going the extra mile to alert us to a somewhat hidden danger (it was up high on a shelf) and to propose a solid solution. read more

We had to install an auto water shut-off valve for insurance purposes and we had spoken to several plumbers. Don Weston Plumbing came out and problem solved how best to install the valve. He was knowledgeable and gave us recommendations that were in the best interest of our house. Not only did he install the shut-off valve, but he solved our manual shut-off valve issue. We appreciated his knowledge and expertise that was not just looking to complete a job, but also looked at the long term needs of our house. We will definitely be using Don Weston Plumbing in the future. We are thankful we found Don! read more

Don installed a gas range at our house. He was responsive, got us on the schedule quickly, and did an excellent job. Pricing was fair. Would use again. read more

Quality service and in a timely manner. Great work ethic. Highly recommended! Great communication! Very friendly!

I feel so lucky to have found Mr. Don Weston. I needed to change out my kitchen faucet. He was the first to respond. He is amazingly communicative and flexible: answers texts, calls, and emails in a timely fashion; has excellent availability/lead time; sent me photos of his work; is personable and warm; is willing to actually talk about his findings and be instructive on how to use my new fixture and things to look out for in the first days after installation (vs some professionals who come and go and don't want to communicate beyond a sentence on the invoice). His rates are reasonable. I feel confident he will stand by his work and respond to me as needed. He is trustworthy, let himself in and locked up behind himself. Mine was a smaller job and he treated it with the same care and priority as a big one. Really grateful to have found such a consummate professional. Thank you Mr. Weston, and I hope I'll have the privilege to retain your services again when future plumbing related needs come up. read more

Our heating broke and Dom quickly showed up and fixed the problem. VERY efficient and great customer service!

When asked if they minded wearing a mask before entering the home, their response was "we'd rather not." Wore bandanas inside the home. Completed work, left, without letting us know the work was complete. read more

I called when our water heater started leaking. He came out that afternoon to assess what was going on and scheduled use for a replacement. Made sure that the new water heater was available in town and got it put in when he said he would. Great to have contractors who respond quickly and do what they say they are going to do. Not always easy to find that! read more

Honest and reliable service. I would trust Don with ANY job in my house! He does what he says and does it fast and efficiently. Don't waste your time and money elsewhere! Call Don and get it done right! read more

I left a message on his website last Friday it is now Wednesday and I've yet to hear from him

awful. when installing a drain on my second floor, poked it through the drywall in the ceiling below - didn't notice until later. called to have them fix it, no response - finally had to fix the drywall myself. must be nice to not fix your mistakes, or return a phone call. read more

Don was quick to respond, completed the job when he said he would and had an accurate quote. Also he was easy to het a hold of went above and beyond when I was trying yo troubleshoot some problems with connecting our shower fixtures and educated us on living in freezing temperatures. Would defiantly use him again for any plumbing needs. Thank you! read more

I had used Don Weston Plumbing for a number of years, and always had to put up with the benign neglect of usually taking 5-6 calls and as many weeks to hear back from him or have him show up, since that seems to be the way it goes in Truckee. Recently, Don led me on for more than 3 months for a job he said he would do, including having me pick up and pay for parts for an aspect of the job. I finally simply asked him to let me know if he was going to actually do the job, after 3+ months of excuses, weeks of not showing for walk throughs, and more broken promises. He didn't even have the courtesy or respect to respond, so I got another plumber to do the job. The plumbing supply house would not take back all the parts Don had me buy for the job he bailed on (some cut pipe), and Don refused to refund me for it. This lack of professionalism to follow through on completing a job, and not have the simply courtesy to give me a yay or nay on it, but also the ethical shortcomings for not paying for the unreturnable parts - tells you all you need to know about him. I gave him two stars because he has done work for me in the past, including an emergency pipe patch, which he seems to think gives him license to be unprofessional and unethical. Even in a heated conversation with him about him bailing on the job, he would take no responsibility for his behavior. Tradespeople and contractors are in demand in Truckee, which breeds arrogance in some thinking they can do whatever they want and treat people with disrespect. It doesn't take a lot to be honest and treat people with respect - Don needs some more practice. Lots of other better plumbers out there to use and avoid the headaches. read more

During one of the biggest storms this winter my disposal died. I asked my land lady to contact someone to help and she said she couldn't find anyone because everyone was too busy with the storm. So I took matters in my own hands and called around. No one could help for a few days or weeks except for Don!! He called me back right back and told me how to fix it over the phone because he wasn't able to get to my house in a few days. A problem that could have taken many days or weeks to fix took 5 minutes. I asked him how much he charged and he said nothing!! It made my day, week, heck my year. He was so nice and it's been fixed ever since. No one else took the time to try to fix it quickly over the phone. I was between a rock and a hard place and he knew it. He decided to help me anyway even though he could have waited and charged me an arm and leg for it. Thank you Don! read more

Had a leak in our house and got a recommendation to call Don. He was super responsive and had a guy out there to check it out and fix it later that same day. He was great about communicating via text and phone real time. Overall, he was just awesome to deal with and if you need a plumber, I would highly recommend these guys given my experience this week with them read more

I needed work done during the holidays. Don responded back very quickly when I called him. He was fast and and efficient. He was honest about the estimate and work needed. read more

Great service. Called several plumbers for an emergency and they said they could come by in two weeks. Don was here in a few hours. He took care of our problem. He was great. read more

I had a toilet clog in our very high end condo. Renters were unhappy of course. I called about 7 plumbers at 9 -10am. Most did not even return my call. Don called he understood it was critical, squeezed time in his schedule and had it snaked and clear by 2 pm. He's friendly returns your call communicates well and got the job done. Often it's hard to find people in Tahoe for a quick fix Don came through! read more

We have had several instance where my family and I have had issues with our complicated plumbing in kind of old house. Pain the butt. We were frustrated for years until we found Don Weston. He is extremely knowledgable, reliable, easy to get ahold of and fair. You will be happy and satisfied if you use his services. read more

Don is great. I had an emergency with an on demand water heater that went out while renters were in the house. Don was quick to respond to my panicked phone call. The heater had been installed improperly with a water line that went outside....not a good idea in the mountains. He easily fixed it and charged me what I thought was a reasonable amount for his time and the parts he needed. I will definitely call him again...hopefully for something less urgent and stressful to all involved. read more

Had a plumbing emergency during the holidays. Don & Scott were so professional, straightforward, and very easy to talk to (for a non-handy person like myself). Worked with my insurance adjustor and made my catastrophe into a neatly fixed plumbing/insulation upgrade. read more

Once again, Don saved the day when our water heater decided to spring a major leak. Don arrived within 20 minutes and made a temporary repair so we could have hot water until the new heater was installed. Thank you! read more

Highly recommend! I called Don on a holiday right after I got a notice that water had been running continuously at our house for 24 hours. He checked it out quickly and kept me up on what he found and what he was doing to fix it. He even texted annotated photos to explain. Fantastic service! read more

Don is easy to deal with, honest, reliable and does good work. After 2 years of trying to find a good plumber in Lake Tahoe (we have a house there, but live in Los Angeles) I am so thrilled to found Don. I look forward to doing more with him - very highly recommened. read more