We ordered 19 pupusas and only got ONE sandwich bag of Curtido! Tell me how that's possible You can't be stingy! My mom just payed $50! And on top of that the women that work there have long faces like they are depressed or mad about something felt awkward Not going back. read more

If I can give one Star I would the owner is super rude when you place an order over the phone they tell you it's going to take like 35 minutes but in reality it's gonna take like an hour an hour and a half I came 40 minutes after they told me my order was only going to be 35 minutes i'm in our end and still haven't received my order. There was a family there waiting for almost an hour and a half and the food still wasn't ready for them. Food is good but they charge you for everything literally even a to go box they CHARGE FOR EVERYTHING! So be prepared to wait and pay a good penny. read more

Customer service is bad. Lady was so rude today when I went , u order food and drinks. When I got my horchata me and my daughter didn't like the taste Taste like is what getting bad , so I returned the 2 horchatas y she said I will try it myself she said some people didn't like salvadorean horchata ? I told her I tru many times. Well she refused to take them bad so I left Never coming back and will not recommend to my friends at all read more

I would love coming here all the time but that changed after the last 2 times. The ladies here use to be so friendly, now they are flat out rude. No more free smiles. They have rules and fees everywhere so take a look around. They will try to charge you more on your order so be careful with that. On my last order I realized there was 3 pupusas missing once i got home. The prices on pupusas have gone up and they've gotten smaller. They've also turned greedy, they wont give you extra anything anymore. No more boxes to go are given. No longer would they give your a free cup of water,even after dropping a good amount of money. You now have to buy it. Only 2 stars because those little pupusas are still good lol I will give them one more try next time around. If I'm not happy, i will give tipicos Martha a try. read more

Very bad customer service walk in we sat down and no one came to our table I walk to the front ask if we can order or if she was coming to our table her answer is can you wait I'll go right now but in a very rude way. My dad told her politely we where just asking all she said was ok and walk away. read more

Very very rude and cocky girl , in the register. I don't understand how no one has knocked her unprofessional ass out, I used to come here till last month I gave up on them .. 1. Because the B!+#@ in the front is rude as hell. To avoid jail time I can't come back. 2.Pupusas are WAY SMALL RIDICULOUS AND, AND GREASY AS HELL ! (you will end up with a heart attack). Try tipicos Martha in Palmdale On palmdale blvd. Pupusas Way bigger better taste not greasy and only $1.50 everyday! read more

The best food ever. My husband loves the pupusas and pastelitos! I love the Sopa de Res. Amazing service always, food is always fresh. I am a repeat customer and always will be. Amazing!!!!!! read more

Took very long to get my order. Never checked on us. Both women were rude. Worst part was that they gave us foil for our left over to go food. First and last time dinning here. read more

Dona Blanca - "My left-over to go boxes" - Salvadoran Near Me - Lancaster, California

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First authentic thing when you get to the place. THE BIG FRIENDLY SALVADOREAN SMILE! (and a spelling mistake on the first sign at the door) Don't let yourself be fooled by one of the murals, the camel is a bit misleading, you won't get Falafel here! I am sure these were the best pupusas I have tried in the US. Very fat and yummy (originals are less fat, but these taste delicious!). Personal preference RICE, no corn pupusas, with frijol con queso and if you care for a little less fat, squash are amazing! Their Empanadas are very good, we had empanadas de frijol, YUMMY! I ordered them not rolled and sugar and loved them (originals are rolled on sugar) And as a special treat: PÍLSENER, a light and friendly Salvadorean beer. The tamarindo drink was a bit sweet for my taste.... DELICIOSO! If you can't go to El Salvador but feel ES homesick, Doña Blanca will make you feel just like home. WE WILL GO BACK next time we are in Lancaster. read more

Dona Blanca - Pupusas curtido (which is reallly good!) and 3 empanadas de frijol. Delicious! NO diet food. - Salvadoran Near Me - Lancaster, California

The service is the worst. It was so crowded. They have such a bad attitude. Lots of signs like no go boxes and no food from other places. Anything extra will be charged. Won't ever come back. read more

I went on recommendation a friend had given about this place and since it's close to my house I decided to give them a try. I go and order 4 pupusas which I don't think would take very long. I'm waiting near 25 minutes for these while people who walk in get there food within 5 minutes mind you they were snickering the whole time. Finally after the last walk-in left with their food I decided to cut my losses and just ask for a refund to which they refused to give me. Mysteriously my order is ready in 2 minutes after I ask for my refund. I stated I don't want my food and just my money back because I was waiting this long for my food deliberately and they were confused as to why I didn't want my food. Still refused to give my money back and handed me the food that I waited 30 minutes for!!! Ended up giving my food away to a homeless man asking for food instead. Horrible customer service!!! Insanely rude for no reason. Avoid this place if you don't want the same experience. read more

Came here about 2 weeks ago with my family. I ordered the breakfast, an horchata and a tamale on the side. I got my breakfast and it was okay, after asking them 3x for my drink they finally brought it out - once I was done eating and they never brought my tamale out. When the lady came to drop off the check she was charging me for the tamale I never received and has the crazy idea to question me and say "Are you sure we didn't bring it out?" When I said yes she then rolled her eyes and walked away to "Re-do" the check. This is the first AND last time I will be going back! read more

They say they have horcata taste same but they serve me something different and spicy and they refuse to change and talk mean thats why i ask them to change it. read more

This is authentic delicious food, Every time I go everything is fresh and delicious. The customer service is friendly. I love going on Tuesdays & Thursday for their Pupusa special. This restaurant is family orientated my kids love their food and friendly service. read more

Dona Blanca - Las mejores quesadillas! - Salvadoran Near Me - Lancaster, California

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Worst customer service ever owners always in bad attitude. Their food is okay but no worth being mistreated. My 8 month old threw up milk and the guy just looked at my pissed off did not offer napkins nor a mop i took out my own baby wipes to clean their floor after that incident we were ignored until we paid and left. Really disappointed they just lost my business i would always spend more than $50 every time i went!!!!! read more

So far the best Salvadorian food in the A.V. by far.A must try if u dig central American dishes.I will return. read more

Dona Blanca - Mix fruit drink. - Salvadoran Near Me - Lancaster, California

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The chicken soup is so good! Perfect for when I'm sick, it just hits the spot. I'm from El Salvador so I'm very picky about our typical food but everything I've ever ordered from them has been awesome. The pupusas are delicious, the plátanos have a great taste. The canoas are my favorite, they do a very nice job of making sure everything taste authentic and fresh. I like the Tuesday pupusas special... read more

The lady is rude instead of asking are younguys waiting on your order . she asked her worker what are they waiting for like she couldn't ask us .and we've been waiting for 15 minutes and then she said they were barely making it they take a long time read more

Ordered here and had no issues or attitude whatsoever. Over all,food was delicious and service was good. I'll keep it short for now. read more

The old lady is very men she has bad manners like the food but i don't like the that lady

Oh the pupusas are so yummy here!!! They have quite a selection, which rocks! They also perfectly cook each pupusa so that they are served hot, the cheese gooey, and the crust crisp. My favorites are The chicharrron and cheese and the jalapeno and cheese. The curtido is perfectly seasoned and compliments the pupusas. So yum!!! I also had the Guatemalan tamale which melted in my mouth! Oh, it was so good!!! I've never had one before and I was pleasantly surprised. My friends and I shared the fried tilapia. It was really good! The meat was tender and full of flavor. The rice and beans were also on point! The service was amazing too! The server was friendly and very knowledable about the menu. The food came out In a timely manner as well, so that helps when you're in a rush! They have a huge menu and I cant wait to go back and try more things. read more

I'm 100% Salvadorian and I can assure you this are the best pupusas in town, I give them 2 stars for their customer's service, the lady in the front is always serious. I really enjoy going to Lorocos in Palmdale. read more

Classic food from El Salvador,nice homey atmosphere. I got a few pupusas and they reminded me of the ones from home. Staff was super friendly and made me feel welcomed. Great deal on Tuesday's! $1.25 pupusas but it's take out only so that's the caveat,aisde from that super delicious. read more

Did you know that if you order the "special" you are not allowed to sit down and eat at the restaurant despite spending $27 in total for 2 people. Hmmm sounds pretty messed up to me. Poor customer service. How dare they deny people the chance to sit down and eat their lunch. If you don't like feeding people with "special" prices then don't offer them. read more

The pupusas here are the best I will never go anywhere else to eat BOMB pupusas the thing is they have you waiting for 30 minutes just to order three and I hated that read more

Best Salvadorian restaurant in the antelope valley! Good sized portions, decent prices, and very authentic! Definitely my favorite place to go for a good meal! read more

I ordered here on their special for Thursday's pupusas. I called and I was attempting to order and the Hispanic girl over the phone was very rude when I asked her how much it would be for a certain number of pupusas. I didn't think anything of it as I had purchased here before. She went on to tell me it would be a 40 minute wait from the time I ordered. It worked out perfect because I would pick up on my way to school. At this time my food should have been ready before 6:30PM. I arrived at 6:30 PM ans they had food on the counter so I figured my order was ready. I go up to the counter sams Hispanic girl helps me and says my order is not ready. I ask how much longer since I'm on a time schedule I needed to be at school. She said 3 more minutes. Ok I go outside and wait 8 minutes later my food is still not ready. I ask her if maybe I can just take what they have she says no she can't cancel my order so I go ahead and wait. By the time I get my food the owners goes on a rant to say that it was an approximate time frame. Had I known this I wouldn't have ordered. Then to top it all off the man owner goes on to tell another customer while I'm standing there "people just don't know how to wait they know it's our busiest day and they expect to much" well sir first of all I order we'll ahead of time l. Secondly if you guys cannot order a high demand then maybe you should advertise what you cannot provide. Sad to say I'll be taking my service back to NENA'S BAKERY even if I have to take the drive to the west side. NEVER AGAIN. The PEOPLE HERE ARE RUDE! read more

This lady that owns the place is fucking ridiculous. Her customer service is shit. Her pupusas are on sale today but she didn't want to give us the sale because we asked for one separate container and so we asked her just to put them all together and she said that they couldn't anymore because they were almost done and almost ready to pack? And that the cost of the container is worth charging the extra $10 the sale would have saved us??? This isn't the first time she's been rude and out of her mind. They also overcharge you. She charged us $28 when it was $22 and she said it wasn't showing her that on her machine and to call our bank. Our bank advised us that she in fact overcharged us and we would have to get the money from her. To put it straight, it's the customer service that is shit. It's not the money, it's the customer service that I'm complaining about. She's literally so unbelievable. read more

My little family and I eat here often, especially during the specials and absolutely love their pupusas. Horchata is delicious.

Good food... however the service is awful ... which means we are not returning to this place. We used to be frequent customers however the bad attitude is something that they need to change. read more

The popusas are so good here they do take a long time but you can always call a head of time Also try the chicken soup I think they call it caldo de gallina it's so good Just call ahead if u hate waiting read more

Read!!! Worst customer service ever I ordered my food over the phone it took them 30 minutes to make six Pupusas in an order of fried bananas when I got there she gave me my food and I open the bag there was no napkins and no utensils. When I Asked for a napkin and some utensils She said because I ordered to go I can't have napkins or utensils but she she gave me two napkins and 1/4 and one nights obviously the amount of food that I got was for more than one person. worst customer service ever I ordered my food over the phone it took them 30 minutes to make six Papoosa us in an order of fried bananas when I got there she gave me my food and I open the bag there was no napkins and no utensils. When I asked her for a napkin and some utensils she gave me two napkins and one fork and one night obviously the amount of food that I got was for more than one person. They don't care about their customers here at all whatsoever they're very stingy and very selfish it's a hassle to get more sauce or yet napkins and forks in this situation. This is not the first bad experience that I have with this restaurant it's happened many many many times before but I kept going because I thought the food was really good at this point I will not be going back to this restaurant anymore if you're not going to value your customers someone else well if you're not going to take care of your customers somebody else well this isn't the only propose a place in Lancaster there's many more that are just as good as well with way better service ¡¡¡Leer!!! El peor servicio de atención al cliente que pedí por teléfono me tomó 30 minutos preparar seis Pupusas en un pedido de plátanos fritos. Cuando llegué allí, me dio mi comida y abrí la bolsa, no había servilletas ni utensilios. Cuando pregunté por una servilleta y algunos utensilios, dijo que porque ordené ir, no puedo tener servilletas o utensilios, pero me dio dos servilletas y 1/4 y una noche, obviamente, la cantidad de comida que obtuve fue por más de una persona. peor servicio al cliente que pedí mi comida por teléfono, les tomó 30 minutos hacer seis Papoosa en un pedido de plátanos fritos cuando llegué allí, me dio mi comida y abrí la bolsa, no había servilletas ni utensilios. Cuando le pedí una servilleta y algunos utensilios, me dio dos servilletas y un tenedor y una noche, obviamente, la cantidad de comida que obtuve fue para más de una persona. No se preocupan por sus clientes aquí en absoluto, sean muy tacaños y muy egoístas. Es una molestia obtener más salsa o servilletas y tenedores en esta situación. Esta no es la primera mala experiencia que tengo con este restaurante, ha sucedido muchas, muchas veces antes, pero seguí adelante porque pensé que la comida era realmente buena en este punto, ya no volveré a este restaurante si no estás va a valorar bien a sus clientes a otra persona si no va a cuidar a sus clientes bien a otra persona, este no es el único que propone un lugar en Lancaster, hay muchos más que son tan buenos como un servicio mucho mejor read more

Bad customer service!!!! I started going to this Restaurant I will say in 2012... Usually my orders were to gohowever the times that I did decided to stayThe customer service a receipt was badin order to get the $.99 and special you have to buy a minimum three per personor eve you buy less than three you pay full price, if you have anything left to go you won't get a Togo box because you paid the special price $.99 so make sure you bring a Tupperware for your leftoversThe owner the waitress are usually pretty rude to the customers even make you feel if they don't appreciate you with a customerso I personally stop going there when I get my cravings for pupusas I go to Nana's instead.. read more

Don't not come here! They are extremely rude, we ordered a drink it tasted extremely watered down and spicy for some odd reason. When we ask if they can please changed it. The guy working refused and said because we tasted it. He could not, what type of customer service this is honestly? The food isn't bad it's actually good. But you can't have good food and bad customer service! To have a successful business you must manage to have both. It's common sense! read more

Honestly, they have good pupusas. Probably one of the best in the AV. I love when they have their special on Thursdays, ¢99 pupusas! Yum!!! Oh & their horchata is BOMB! read more

Food not bad...but customer service sucks...super slow cashiers, food over priced and they stingy with over priced food! Went a 2nd time gave it the benefit of the doubt first time yeah i ain't never going back. read more

My co-workers and I would take our lunch break here quite often.That all stopped when I witnessed who I presumed to be the owner immediately put up a sign that stated that extra sauce would cost x-amount of money after a costumer asked her for some sauce. Completely changed my perspective on the business and have not been back since. read more

Great tamales de pollo. My favorite Salvi place in all of the antelope valley.

I came to this restaurant to try the pupusas they where pretty small but good overall, asked for water and the water looked dirty( I guess they have no filter) I had some pupusas left over so I asked for a to go box, at every other restaurant Ive been to they give u a some curtido and salsa to go but this lady told me to take the one that was left over on my table which was nothing what a joke worst customer service she was rude. read more

Unfortunately I was disappointed with their service First time visiting and not familiar with their food other than Pupusas I asked to have a sample of their special drinks "fresco de ensalada" or "arrayan" The rude woman said " we are no permitted to do that" I told her how would I know to if I'd want to order it if I've never had it. That was terrible service Will not go there again read more