Great experience from beginning to end. The online scheduler makes getting an appointment quick and…read moreeasy, as does the ability to fill out health forms before one arrives. Upon my arrival, I was greeted immediately and to the minute of my appt was being helped. The doc was kind, knowledgeable, and patient, as were really all the employees in their various roles. It is really an extremely efficient system they have, moving from one phase to another and all the while being treated with such kindness. I couldn't be more pleased with the process, and additional kudos goes to the safety measures they have in place. Thank you for all your help ladies!

Would go 0 stars if I could. sold me contacts with wrong prescription. Should have been -2.25…read more But instead they accidentally put +2.25. When i called they said it had been too long and my fault for not catching it sooner. So I paid over $300 for worthless contacts.

Don't waste your time! I didn't even past the waiting room. The receptionist never greeted me and…read morewas rude while checking me in. She then chatted with the other receptionist about how much she hated her job and how annoying the patients were. After waiting 30 after my appointment time, I went to the desk and asked how far the Dr. was running behind. I was then told "In the paperwork you signed it states that an appointment can take up to 2 hours." Really? I am a friendly person and never treated her rude. I will look for a Dr. elsewhere.

From the owner: AIO is a renowned, multi-sub-specialty eye care group offering a wide range of services in the…read morediagnosis and treatment of various eye diseases and conditions. Our doctors are specialized in Laser Cataract Surgery, Dry Eye, Glaucoma, Macular Degeneration, LASIK, and Diabetic Eye Care. We use advanced and innovative technology, making us the leading Ophthalmology center in the area.

My mom is in her 80's and has Parkinsons. Scott was very patient and helpful! He got her a chair…read morewith the arms so she can sit and look for new glasses! He helped her pick out a pair of new glasses. I greatly appreciated his kindness and the time he took helping her!

We've purchased glasses from Boscov's optical in the past, so last year, they had a sale. We spent…read more$550 on glasses including warranty for my husband. Two months ago, his new glasses broke so I went back to Boscov's so we could put in a claim for his glasses, which was fine. and I also bought a pair of glasses for myself. The check was for $266. Lisa at the counter warned it would be a while to get the glasses back. I promised I wouldn't call until Memorial day. I called last week, and Lo and Behold, the Boscov's optical Department, Lisa and Dr. Morford was gone! No warning, no glasses. The best the person (Theresa) who answered my call said she could give me the phone number for their supplier (US Vision). I called several times, no response. I left an email. No response. I can't be the only person with a pending (and paid for) order from Boscov's Optical Department. Theresa also reminded me that Dr Morford was only renting from Boscov's. However, both of the checks I wrote are made to Boscov's and also the receipt. Any advise?

From the owner: At Boscov's Optical, our focus is on you. Shop the best eyewear brands and styles at great…read moreprices. Eye exams are available in most locations; or bring in your outside Rx! Vision insurance accepted.

I've been a loyal patient of Dr. Wheatall's for 18 years. He is a highly intelligent and qualified…read moredoctor and would never recommend unnecessary surgeries or procedures you didn't need. This place used to be very professional and precise. However, over the last 7-8 years, the competence of this office has been on a downhill slide. A lady who used to work there retired, and the doctor hired TWO girls to replace her. They continuously misplace files, bumble appointments, and are completely unfit for the job. They run around there like a couple schoolkids and act like the office is their playground. I had an upcoming appointment with the doctor, and this was the first time in all the years I've been going there that I didn't receive a confirmation call. Since I schedule my exams a year in advance, I called the office to make sure I was still on his book. The person I spoke with assured me that I was. When I entered his office 15 minutes early for my scheduled annual, I was immediately told that I had cancelled my appointment. As it turns out, one of the inept newer hires cancelled MY appointment instead of the person she should have. Our names that she mixed up weren't even similar at all. They just started with the same first and last initials. To make matters worse, Dr. Wheatall wasn't even in the office, and none of them up there had a clue as to when he was returning! That's totally irresponsible and inexcusable. To me, I feel that it was borderline medical malpractice. The doctor should be in his office at ALL times, whether he has appointments or not. They did reschedule me for a couple weeks later. Once I got home, I called the office and told them that I wasn't coming back, ever. I could not bring myself to continue going to a place that has become so dysfunctional, mismanaged, and unprofessional. Plus, I could see that the girl who made the error had no remorse for what she did nor did she care. When the doctor values his employees over his patients, it's time to leave. I gave this office an additional star, because the doctor is such a good one when available to diagnose you. I also remember the days when it ran efficiently and smoothly. It's really a shame, and it's sad to see how low the standards of this office have fallen.

My experience with Dr. Wheatall has always been very positive. He is kind, patient, and has…read moreanswered every question I have ever asked. He is a very knowledgeable professional who obviously cares very much about his patients and his profession. I think he is terrific!