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    Donald Headley, MD

    5.0 (1 review)

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    8 years ago

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    Arizona Sinus Center A Division of Valley ENT - Ryan Rehl M.D.

    Arizona Sinus Center A Division of Valley ENT

    3.4(20 reviews)
    1.5 mi

    I had septoplasty and turbinate reduction in May, 2024 with Dr Rehl and I ended up with empty nose…read moresyndrome and severe damage to the trigeminal nerve. Once he and his receptionist knew I was consulting with another ENT doc, he dropped my case and asked me to go elsewhere. I begged him. He literally told me I will not be able to sue him because of the fine prints in the agreement and I can only go to arbitrage, which he's not afraid of. His receptionist said Dr Rehl hates second opinion from other docs.

    My husband went to Dr. Haegen as a referral after our dentist saw what might be a pocket of…read moreinfection in the sinus from an old root canal. We were hopeful that we might gain insight into a few recent health issues, so we were grateful for the referral. Dr. Haegen's office got approval for the CT scan through our insurance and we felt like we had all the info we needed. Dr. Haegen performed the CT scan and a nasal endoscopy during the visit. The information we received at the end of the visit was that my husband had a slightly deviated septum and a nasal polyp, neither of which was causing him any problems. Dr. Haegan said that doing repairs to either could cause more damage than surgery would probably fix. Two weeks later, we got a bill for almost $500!!! My husband initially called and spoke with someone who went over everything and apologized that the office hadn't communicated what the copays were. She said the way the office gets around this is by having people sign a blanket form accepting financial responsibility when they come in. When I called to ask additional questions, I was told that the form my husband signed in the waiting room "clearly explained" that there were procedures that might not be fully covered by insurance for which he would be responsible, and if he didn't want the nasal endoscopy or CT scan, he should have said no. All of this was said with a lot of attitude and no desire to help in any way...other than the doctor and the office. If you choose to go to this office, I would ask A LOT of questions about the exact costs, if there are any procedures they can skip, and I wouldn't count on them looking out for your best interests in any way. They won't.

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    Arizona Sinus Center A Division of Valley ENT - Timothy Haegen M.D.

    Timothy Haegen M.D.

    Arizona Sinus Center A Division of Valley ENT - Sinuses

    Sinuses

    Arizona Sinus Center A Division of Valley ENT

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    Biltmore Ear Nose & Throat - My waiting face

    Biltmore Ear Nose & Throat

    2.4(145 reviews)
    4.1 mi

    Dr Taffet and his staff have been amazing through the whole process. They answered every question,…read morenot that I had many as they are so thorough. I never felt rushed. I also greatly appreciate the honest when it came to pain and discomfort. No sugar coating. He said there's going to be some pain, but it would all be worth it. Honestly the mouth breathing for a week was awful, but that first inhale WAS worth it. I have already referred multiple people to him. Smooth process from start to finish. Could not be happier. Phenomenal doctor.

    I would not recommend Biltmore ENT on 32nd Street…read more We drove an hour for my child's scheduled audiology appointment, only to find out they did not even have an audiology provider in the clinic that day. Instead of calling us ahead of time to cancel, they waited until we arrived and tried to blame the cancellation on us being nine minutes late. I had already sent two portal messages saying we were on our way. The receptionist, Kenya, was rude and unprofessional, and kept shifting blame instead of taking responsibility for the office not having the provider in that we were scheduled to see. This was after they also failed to send in my child's prescription on time, even though the medication was supposed to be taken for 2 weeks before the appointment. Completely disorganized and disrespectful. We have been patients for 4 years, but after today disaster, we will NOT be going back.

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    Biltmore Ear Nose & Throat - The waiting room

    The waiting room

    Biltmore Ear Nose & Throat - The doctors room

    The doctors room

    Biltmore Ear Nose & Throat

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    Richard J. Harding, MD, FACS - Arizona Endocrine Surgery - Richard J. Harding, MD, FACS expands the Thyroid Nodule Treatment Center's minimally invasive capabilities with Microwave Ablation

    Richard J. Harding, MD, FACS - Arizona Endocrine Surgery

    4.0(21 reviews)
    0.8 mi

    Dr. Harding is a fantastic surgeon! He explained everything to me! He made sure I thoroughly…read moreunderstood the procedure along with risks and benefits. He took the time to listen to my concerns. Probably the most caring surgeon I've come across. I was a good candidate for and opted to receive the Lynx Hiatal Hernia Repair. NO MORE HEARTBURN!!!

    Dr. Harding and his entire team provided outstanding care to my mom during her thyroid cancer…read moretreatment. Her case was advanced and quite complicated. I'm thankful he was the surgeon who took care of her case. He performed her full thyroidectomy and when she developed a rare complication through no fault of his own. He took care of it that same night. He visited her every single day while she was in the hospital, including weekends, which meant so much to us. It wasn't just Dr. Harding who stood out his entire office was exceptional. Nurse Deirdre and the rest of the staff truly knew who my mom was and made her feel like more than just another patient. Their attentiveness and compassion were clear in every interaction. We felt supported, informed, and genuinely cared for every step of the way. We are so grateful for the expertise and humanity of this team. I cannot recommend them highly enough.

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    Richard J. Harding, MD, FACS - Arizona Endocrine Surgery - Richard J. Harding, MD, FACS of Arizona Endocrine Surgery

    Richard J. Harding, MD, FACS of Arizona Endocrine Surgery

    Richard J. Harding, MD, FACS - Arizona Endocrine Surgery - Dr. Richard J. Harding with a patient

    Dr. Richard J. Harding with a patient

    Richard J. Harding, MD, FACS - Arizona Endocrine Surgery - Dr. Harding is also Medical Director of the Thyroid Nodule Treatment Center

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    Dr. Harding is also Medical Director of the Thyroid Nodule Treatment Center

    Donald Headley, MD - earnosethroat - Updated July 2026

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