I called this office to schedule an appointment as a new patient. The front office woman…read more(unfortunately I didn't get her name!) answered the phone. I told her that I had never been there before and would like to schedule an appointment. The very FIRST thing she said to me was "what type of insurance do you have?".....(in a VERY unfriendly tone!) I said "Aetna" . She responded with "what plan?" (Again VERY unfriendly tone!) I replied with .....Is that the ONLY question or thing you can ask me before ANYTHING else? Like "hello"or "How Are You?" She said "YES!"......I then asked her...."Am I bothering you????" She replied with "No". I told her that I no longer was interested in scheduling an appointment with this office. Just thought someone should know if they read their reviews. Again, sadly, she didn't give her name when she answered the phone....but then again why would she with an attitude like that. I then called another ENT office and they were very nice and polite!

The Doctor here that I saw was really nice, but that being said, the front desk staff is incredibly…read morerude like insanely rude. It was literally impossible trying to pay my bill and when I ask why I hadn't received it, I found out it was that they had written my name/email down wrong, despite taking my ID when I checked in. Super rude, not worth it, the doctor was nice, that's about it. Go somewhere else.

Wow! Professional staff and excellent care. I know we're in good hands... I was very impressed…read more Thank you for helping my Mother in Law.

amazing got an allergy test, sleep study that I could do at home with a ring, and hearing testread more

Have seen him before. Didnt have a problem. I went to him in January for drainage from my right…read moreear on which I have a history of cholesteatome and five tympanomastiodectomies. He said I had an infection in there which I thought it was also. Put me on ear drops that didn't help. I went back and he suctioned out my ear and put me on a different ear drop told me to follow up in a week. The morning of the follow-up visit I had blood draining from my ear. I told hi about it when I went in that afternoon. He took. quick peek in my ear and told me it looks like you have another infection in there, blood usually indicates a ruptured eardrum and he gave me a script for z pak. When I asked him about a follow up he told me it was not necessary. Being very unhappy I went to another doc for a second opinion. I do not have a rupturned eardrum nor do I have an infection. I was sent for a CT scan and guess what doc. I have a recurrence of cholesteatoma. I am so glad I didn't listen to him. I DO NOT recommend this doctor. DO NOT go to him if you value your or a loved one's health.

After going to De Bartell for a 2nd option for my son he was able to find the issue on the first…read morevisit. My son has not had a nose bleed with blood clots since then and that has been over 13 years...

Fast,m and friendly staff. I was skeptical but they actually did a great job. Sent me my…read moreprescription and I was good to go!

If you love your child, never ever take them here! The nurse practitioner M. Kim prescribed my…read morechild antibiotics and steroids and it was flagged by Walgreens for being 4 times the limit for a 7 year old! And the steroids were flagged for being too low! I was also told this has happened with her before. On top of all this, Ms Kim thought my 7 year old son was 41 because his birthday was entered in wrong. I thought she was joking and she wasn't! Then she proceeded to say he was 4!!! This is after I told her he was 7 about 10 times. She couldn't figure out the dosage for him so we sat there and watched her google it for 10 minutes on her cell phone. And it ended up still being wrong to the point where Walgreens told me it could have damaged his heart! The whole experience was insane.

I will be beyond grateful to Dr Mancuso,he is a compassionate and knowledgeable doctor. After the…read moresurgery, my son , is doing great. Dr Mancuso got my whole trust since the first visit, I couldn't choice for a better doctor. Thanks for all you have done for my little boy!

Just left PCH after my daughter had an earring back stuck in her ear canal for an unknown amount of…read moretime. After seeing 3 doctors last night with no progress, Dr Mancuso was able to remove the object in less than 10 minutes. He was exceptionally attentive and put us at ease with his professionalism. We cannot thank you enough for your attention and patience with our princess! Your work is priceless!

Dr. Yvonne Richardson at Valley E.N.T. gives excellent, quality care. A few days ago, I had severe…read moreear pain and called their office, 480-753-1459 (on Frye Rd in Chandler). There were no immediate openings and Corina, very nice front desk staff, said she could call if there was a cancelation. Within 30 minutes, they called me to come in! I am so grateful. Dr. Richardson determined the issue, treated the problem, and turned a bad situation into a positive one. She is a kind and compassionate doctor. My experience with Valley ENT has been entirely positive. Valley ENT has a well-run office with POLITE people who work there. We recommend Valley ENT.

Do not even try this place. You literally would have to be dying with your throat closed or ears…read morebleeding for them to schedule you in since your condition is not emergent. Horrible customer service scheduling for this place with no knowledges of insurances.

Dr. Bartell was so nice and he explained the reasons behind my nasal issue very clearly. He…read moreanswered all my questions with knowledge and patience, and the support staff was also efficient. There is kind of an old-fashioned feel to the office as they still use paper prescriptions, but I would come back for Dr. Bartell's decades of knowledge any day. Appointment was very quick to schedule. Highly recommend!

Doctor Bartel is super nice and super friendly, which is the same thing I guess but he has a great…read moremanner which makes you feel comfortable when he does the inevitable spelunking of your ear canal. I plan on being a regular patient of his and I recommend you the same.

Do not waste your time or money. Ents that cannot do eplely maneuver or refuse to, tell you to go…read morehome and clean out your blocked ear. I went to Urgent care after being at there office. I finally walked out on my useless Dr. Kaplan. She was busy telling me everything she doesn't do, I am not sure if she does anything.

I have been going to AOC Physicians for several years. I see both Dr. Alyson Kaplan (ENT) and Dr…read more Amanda Schnayer (Audiology). I receive excellent care from both of them. They are kind, professional and knowledgeable. They address my concerns at each visit. Before AOC I had previously been to several Otolaryngology offices and received poor treatment from either the ENT or Audiologist. I will continue my care at AOC. I highly recommend AOC to family and friends. The front office staff is very efficient.

The actual doctors should treat all patients, not nurse practitioners. You pay a higher cost for an…read moreNA and you don't get to see the doctor.

I have had two visits now. Each time the visit was pleasant. The first was in early November. I was…read morereferred to this ENT office due to an abnormal thyroid ultrasound. I waited at least a week before calling to set up an appointment because I know it takes time for them to process the referral. When I called to make the appointment, the person I spoke to was kind, professional and very helpful. I saw Dr. Perlstein at the Tempe location. He was kind, knowledgeable and explained what was on my ultrasound in a way I could understand. He said I would need a biopsy, and thus a referral was sent to banner, and I was on my way. Fast forward to the end of December, my biopsy was done and I returned to Dr. Perlstein for the results. My husband, Dr. Perlstein and myself discussed the results and subsequent treatment options. Dr. Perlstein was great again at explaining things on the biopsy and different options on what to do. He gave me time to make a decision and with his guidance I feel confidant I made the right choice. Thank you for your kind, compassionate care.

Dr.Rothman is a remarkable and compassionate doctor. Dr.Rothman was willing to help me when no one…read moreelse would with my complex cervical spine case. I will be forever grateful. He saved my life.

"Top Doc" my butt. If I could leave zero stars I would. I am sitting in the hospital he is the…read more"president of medical staff" at with my mother-in-law. Whose surgery he did, and it failed. She ended up with a HOLE in her ESOPHAGAS. Almost went septic. Now she has feeding tube, which has also failed. Every time she has been admitted, he has failed every single time to show her an ounce of care and come see her and explain anything. It is now Saturday, it's been since TUESDAY and her feeding tube has not been replaced. He hasn't seen her. Has not given her the results of her barium swallow to see if her throat has healed. I wish we were having the great results everyone one else was having with him, but he really seems to have dropped the ball with this patient. Find your heart and passion again dr. Or maybe don't bother cutting people open.