Cancel

Search

Donaldson Heating & Air Conditioning

5.0 (1 review)
Closed 8:00 am - 5:00 pm

Get pricing & availability

You can now request a quote from this business directly from Yelp

Services - Donaldson Heating & Air Conditioning

HVAC system maintenance

Donaldson Heating & Air Conditioning Photos

You might also consider

More like Donaldson Heating & Air Conditioning

Recommended Reviews - Donaldson Heating & Air Conditioning

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Donaldson Heating & Air Conditioning

You might also consider

Verify this business for free

People searched for Heating & Air Conditioning/HVAC 4,276 times last month within 25 miles of this business.

Verify this business

Anthony Plumbing, Heating, Cooling & Electric - Locally owned and service Kansas City since 1951.

Anthony Plumbing, Heating, Cooling & Electric

(268 reviews)

It's easy to get a good review when everything goes well; however, when things go bad, it's nearly…read moreimpossible. I say "nearly impossible" because I am about to report one of those rare instances. I reported a problem with an A/C installation performed by Anthony four years earlier at my daughter's home, and immediately, Anthony stepped up and took full responsibility for fixing the error and all the resulting damage that occurred as a result. My most sincere appreciation and thanks to Steve and Kelly!

Inept technician & customer Service. Called Anthony to help install a smart thermostat. I had…read moretried installing and it didn't want to power up with the normal wiring scheme, but would with the included power adapter that came with the thermostat. We had also called to have our A/C checked out as well and they told us that had to be 2 DIFFERENT technicians, EACH with a $150 service charge. Don't really understand how someone who is qualified to work on the electrical components of an A/C condensor is not qualified to connect a thermostat, but... The apparent "special" Technician for the thermostat arrived when I was not at home, but I spoke with him over the phone and described the issue where the thermostat would not power up with the standard 5-wire configuration, but would when using the 4-wire adapter. He looked into it and called me back a short time later that said that they Anthony PHCE charges $500 to install a smart thermostat. I just wanted it done so agreed. Once I arrived home I found out from my wife that they technician claimed the smart Thermostat was broken and that he couldn't install it and put the old thermostat back on. He said it shouldn't need the adapter and because it didn't work with the normal wiring it must be broken. Never mind that I told him exactly what he found over the phone before he began. Despite not completing the job we called them for, that didn't stop him from charging us the $500! Fast Forward a couple of months I decided to give it another shot myself and just to start from a clean slate I spend $15 to replace the wire from the furnace to the thermostat. AMAZING, that made it work. Turns out the "5th" wire must have been damaged so it wasn't getting power. Very sad that a special technician for performing this specific type of work didn't even know how to check for a broken wire. When I called them to request a refund for at least the Thermostat installation (I was fine with paying for the service call since they did come out), I explained the situation to 2 different people. They told me the Service Manager would review it and get back to me. Once I did receive the call, they told me that they would not refund any portion. I explained the whole situation again and the gentleman commented that is not what the people I had previously spoken too wrote down. They took it back to the Service Manager who again refused the refund on the basis that I did not let them come out again to fix it. Why in the world would I call back incompetent people who could not diagnose something as simple as a broken wire? Furthermore, I didn't know what the problem was myself until I fixed it, so there is nothing to call them back for. Based on Anthony PHCE's obsurdly high prices, duping people into paying multiple service calls and still charging people for work their "professionals" could not complete, I am amazed anyone uses their services.

Heartland Quality Heating & Cooling - Air conditioning repair and maintenance. Let HQ come to your Rescue!

Heartland Quality Heating & Cooling

(36 reviews)

Horrible experience with this company. From install to…read morefollow up- with all the great companies in the metro I'd encourage anyone to keep looking.

They are very knowledgeable and friendly. I had someone come out to trouble shoot my AC unit. Turns…read moreout the compressor went out and the whole unit needs to be replaced. Which is understandable. The problem I ran into with them is that I felt that I was being oversold on a couple things. The technician informed me that I need to put in a new capacitor for the furnace. I said go ahead because I was trusting his guidance. Well, turns out that since the AC unit went out, it is best to replace not only that, but the cooling coil AND put in an updated furnace to boot. This of course was told to me after he put in the capacitor. Which was too late to say no. Heartland charged me $96 for a part if you Google it costs $5 - $6 on average! And literally takes zero effort to connect it. Very frustrating. Then when I had the sales person come out for the official bid along with the owner, both were very professional and nice guys. However, again... I felt I was getting over sold. One thing that stood out in my mind was when the owner, Jim (I believe is his name) showed me that one of the air ducts was not making a 'hollow tin' sound when you press on it. That it was a sign it was rusted out from the inside and needed to be replaced. Granted I needed some duct work as some were definitely rusted. However, that particular air duct he was referring to was just insulated on the inside because it takes air away from the furnace. The hollow duct is only for return air ducts. Which makes total since. Thinking about this I feel that for someone that has been in the business for so long should have known that. Maybe not...but I just felt I was getting over sold again to drive the bid up even higher. As for the bid itself. I will say they were the most expensive by at least 20%. In short. Nice, friendly people and knowledgeable. However, they are very expensive and gave me the impression that I was being oversold. Starting with that $96 capacitor. Needless to say, I did not go with them.

Donaldson Heating & Air Conditioning - hvac - Updated July 2026

Loading...
Loading...
Loading...