I drove by this place dozens of times before deciding to try it. It's much nicer that expected of…read morea "barn" restaurant. The dining room and bathrooms are clean and well kept. The service wasn't terribly quick, but I did come in right after a large group of senior hotties. Service was polite, smart and friendly. I had the 4pc wings with coleslaw and potatoe salad. The chicken was cooked perfectly and the wings were good sized (not like the BW3 disappointment wings). The breading was light and golden as advertised. The sides were excellent too. Pleasantly surprised by everything, and the pricing was very reasonable, too.

I have been going here through 5 different owners and each one changed things a little bit each…read moretime. The newest owner has proven to me many times that he doesn't care about the customers (unless you are a family friend). They can't make a well done pizza and definitely can't cut it either. If you go in the evening after work service is worse. I will not be going back any more and CAN NOT recommend.

Ordered a small pepperoni pizza, a meatball sub, a grinder and a slice of lemon blueberry cake…read morewith mascarpone! Every single thing was delicious!! We went at opening and it got busy fast!!! We are 45 minutes away and will be back!!!

Ohio Judo & Jujitsu Academy this is our number one pizza & sub shop for all our special events…read moreWe call ahead for our order and everything is ready right on time when we get their to pickup our order. Bill

Good food, beverages and services! The new owner is a very nice person who cares about his…read morecustomers and he has made a lot major improvements to the business inside and outside!

service was great and friendly, but it has always been that way, even before new management. The…read morepizza was its signature. Best in town. The new pizza is bland. Springfield has lost another gem.

The pizza was great. I haven't tasted pizza like it since I left NYC. the owner was very…read morepersonable.

Hands down, the best pizza around! Consistently outstanding quality and superb taste.read more

Absolutely awesome food, and coldest beer around!! I've had pizzas, subs, well, just about…read moreeverything on the menu. I have NEVER been disappointed!!

Went to Ohio for the first time and got cassanos twice in 4 days so if that doesn't say how delish…read moreit is idk what does. The crispy crust with the sauce makes the perfect pair. The cute little shapes they cut the pizza into makes it fun. I'm just mad I waited so long to go to Ohio now!!!!

Don't get to get this that often being from out of town but it was yummy. My only negative was that…read moretheir coupons are misleading. Went to use it and then told it was only good during lunch. Bummer.

There are a lot of great pizza places in Springfield, but we decided to try Crust & Co during our…read moremost recent visit to The Market. The large pizza was at least an inch bigger than most places, and we enjoyed the sauce, which was more herbal than sweet. We were staying at the Courtyard Marriott across the street and our to-go order was ready in a quick 15 minutes, and they were happy to provide paper plates. Great pizza and great service, we'll be back!

Great pizza, will be back for more visits! Service was great, quick turnaround from order to ready.read more

This was delivery so no ambiance…read more Cassanos, what the hell are you doing? Ordered a large deluxe pizza from Store #23 (this is store that serves my area). Again, your store fails miserably! As you can see I ordered the pizza WELL DONE! The center of the pizza was so doughy that I couldn't even pick it up, and toppings were falling through the fork I tried to use to pick up the pizza! It's not the fact that it is not thoroughly cooked, but it is almost raw in center ($30 for an uncooked pizza) I didn't know you had started the cook your own pizza at home! You can't get an address right (been customer for many years at same address) and now can't even thoroughly cook a pizza! Update: some manager called, left a message about calling back to get a credit for the above problem. Phone number left was for retrieving messages, not leaving! I sent a voice message to this manager (Adriana I believe was the name) but have not heard anything back, not that I really expected to, their customer service is a lot to be desired (hardly any at all)! People don't waste your money or time! It is a real disappointment with them for about 4 years now!

Ordered 3 large pizzas tonight for my husband and our son's family and was so disappointed! We…read moreordered online. My granddaughter was ordering on the app., & said she didn't have any problems. We waited 20 minutes before going to get the order but we waited another 30 min in the store. A wall behind the register is solid keeping staff from being bothered by any walk ins, order pick-ups etc. and no one can see people coming in or for customers to be able to find a worker. We heard people back there, yet at least 5 minutes and no one came out. There was a male customer there when we came, waiting. Then 2 separate customers came but still no staff. Finally after being able to get some kind of eye contact to tell a worker we were still out there, she came but waited on three people before getting to us. Instead she told me "give me 3 minutes, which was another 10! So I stayed near the desk and to the left I see 3 workers standing almost shoulder to shoulder. The middle employee was a man, he started the pie, adding sauce, possibly cheese ( although it wasn't evident much was there.). Then he slid the pizza left a few inches and a woman put what appeared to be pepperoni on it. Then she slid it all the way to the right and this woman put the pizza in the oven. While waiting on each other, they would just stand there until their assignment was to be done. When out of the oven, the girl at the register cut the pizzas. Every one of our pizzas was only cut possibly 50%. This was one of the most inefficient things I've ever seen 4 people do at any restaurant! So we got to the car, pizzas in tote and checked them quickly. At a glance it seemed ok . Got home which is 5 minutes away tops and EVERYONE said their pizzas were ice cold ( maybe because she made us wait and they were already ready to be taken home?) Pieces were not cut all the way through. I'd say they were all three maybe 50% cut out of each pizza. There is no cheese that we could see on any of the pizzas, and it was loaded with sauce. Definitely changed the way this pizza usually tastes. it was a horrible experience. I really wish I would say it was ok but it was pretty disgusting.