Great service from the time I called to setup an appt, to the time the issue was solved (needed complete restructuring under kitchen sink). Shout out to Wendy, Ashton, Kaleb, and Steve for all providing phenomenal service, not to mention being super friendly across the board. read more

Submitted a bid on Yelp on the spot. Even though the bid was too high compared to the other bids, being responsive and not asking for a lot of unnecessary information is great. I'd definitely consider them for future projects. read more

They were on time. Worked very hard. They found another plugged line that other service companies missed. They repaired all three lines and we now feel so much better knowing our sewer line problems are over. There is future work here and we will be using them again. They have state of the art equipment and are great people. read more

Done Right Plumbing's internal system seems to be set up pretty well. Communication was great, service was professional, and they were very responsive to our questions during the project. I loved the feature of auto text with the servicing provider's name, so I was able to actually remember who we were working with. Would use them again in the future :) Thank you! read more

Steve at Done Right Plumbing came out the same night our shower valve stopped working and fixed our issue really quick. Highly recommend them. read more

Austin was very professional, kind, helpful and got the job done without leaving a mess :) thank you guys so much, I appreciate it

Done Right arrived the day I called. They diagnosed our clogged (and backed up) 4" drain line (severe root intrusion - 70ish feet downstream past the main stack, almost to the sewer main). They got it cleared, packed their equipment up, cleaned up (their mess), and were on their way faster than I could have hoped. Nick, Ben, & the rest were professional, answered all my questions and did a great job. The office staff are competent, and good at answering questions including how to find their surprisingly-well-hidden office. read more

We had a water heater crack late at night and leak all over the garage. We called Done Right the next day and they were able to come out that morning and install a new water heater. They were very efficient, pleasant, and willing to answer all my questions. They were also able to fix an unrelated problem that I was contemplating trying to do myself but I'm glad I didn't attempt it. It was a tricky T-connector that had very little play but they were able to repair it. All repairs were done quickly and I had hot water again. I will definitely call them for future plumbing needs. read more

Done Right Plumbing is superb. Because of a backup in our sewer line, we first made the mistake of contacting one of the bigger companies that focuses on celebrity endorsements. The other company did locate the problem, but told us it would cost $11,000 (not including tax) to excavate six feet deep in our yard, replace up to ten feet of pipe, and install a two-way cleanout. Thankfully I contacted Done Right Plumbing, which fit us into a very busy schedule. Done Right Plumbing performed the same work (very early the next morning) and solved the problem for ONE-HALF the price ($5,500). Done Right Plumbing was super professional and trustworthy. I know to call them first next time. read more

During the February 2019 snowstorm, our water main picked this time to break. It sprung a leak next to our foundation. Hey, the iron pipe was "only" 70 years old so I guess that's pretty good, right? Done Right Plumbing gave us an estimate the same day and began repairs the next day. Most of the work was cutting thick driveway concrete and trenching from the water meter to my house. These guys are hard workers. They did the job right: new PEX pipes larger than original, deeper burial than previous iron pipe, improved shut-off valve, generous silicon sealant through foundation, and a fine job pouring new concrete. I'm pretty sure it will last another 70 years. read more

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On December 6 we asked Done Right Plumbing to come out and move our hot and cold water pipes from one wall to another. We also asked them to prepare the drain pipe for a tile base. The price was right, the quality of equipment met my expectations and the guys were professional and friendly. It was a pleasure doing business for the most part. But, when they installed the new valve, they forgot to do something that apparently affected the other shower in on this floor of our home. For a week we were taking cold showers. I thought it was just a quark that would work itself out and then we had to leave out of town for the weekend. Monday the 13 we called and asked them to come just double check that it was good. They sent a team right away. The problem was identified and fixed quickly. We tested the new valve to make sure hot was coming out. We also checked the other shower to make sure my family would be happy. All is good now. Would have liked not to have 2 cold showers and 3 complaining sessions from the other members in my home. Would have been perfect other than that. Thanks DRP! read more

Done Right Plumbing replaced a water main from the water meter to the house - gave us an estimate on the phone, came out to verify a couple of hours later. Scheduled the work to start the following Monday. Work was done to our satisfaction in 3 days - Day 1: utility locate and trenching, Day 2: drilling and connecting water, and Day 3: asphalt patching. The work was a logistical challenge as we had to maintain our neighbors' access road while locating utilities and working on the main. Done Right spent time and potholed to confirm utility depths to make sure the new line would not conflict/hit other utilities, including scoping the private sewer line. Hand dug the trench next to the foundation for the water main into the house. Bored the new main under trees, asphalt driveway and other utility lines. Pulled the permit and got the City of Edmonds Public Works sign-off. Came back with hot mix asphalt to make sure the asphalt patches would adhere in the cool, wet winter weather. All and all, they did a great job for a fair price, and got it done right away which was a bonus! They worked with us, communicated their plans and answered all of our questions. We'd highly recommend Steve and his team! read more

I hired Done Right Plumbing to install a new electric furnace. I had worked with them before and was very pleased with their service. However, on this job they did not get a permit from the city to do the work. I only found out because the city denied another contractor a permit because Done Right had not gotten one. They finally got a permit when I told them I would not be paying them until the job was completed properly. They also did not work well with the electricians that were installing a new electrical panel for me. The position in which they installed the furnace caused the electricians to have to pull additional cable from the electrical panel under the house to holes cut in my walls to accommodate the way the furnace was put it. It added $1600 to the bill for the electricians. read more

They did a great job repairing my outdoor faucet. He mentioned how to keep the faucet running and healthy. Would recommend them again.

Tracy answered the phone and is a customer service Superstar! She was really helpful and did all she could to get in touch with Steve and Ben to try and get them out to my house the same day my sink and dishwasher decided to stop draining. The other job they were on was taking way longer than expected, so she apologized profusely and asked if it would be ok if they came first thing the next morning. I said I understood and it was no problem at all, Steve was at my house before 9am the next day. Ben arrived a bit later and they were done in no time. Steve and Ben were both nice, friendly and cleaned up after themselves. I plan to only call Done Right Plumbing with any future plumbing needs. Thank you! read more

I called Done Right Plumbing based on many neighbor recommendations on the Nexdoor website, and am sure glad I did. I had a pipe LEAKING INSIDE MY WALL!!! Ben and Maliki were fast, efficient, solutions oriented, and ultra professional. They left no mess and were on their way in no time. Highly recommended. read more

UPDATE: Done Right's been by a few times in the last year 'cause we are terrible and somehow keep getting hair down our sink. Always very nice and quick about fixing things. Anyhow, last night our furnace stopped working... right in the middle of Seattle snowmagedon! Ahhh! We called *all* the shops in the area and they were closed. One shop even picked up and then quickly hung up... those jerks! Anyhow, I saw online that our buddies at Done Right had familiarity with furnaces, so we called them up as our last resort. Sure enough, they got our backs. :-) We're feeling so incredibly thankful that Stephen decided to pick up the phone on a day that every other business decided it was too snowy to make it in! Thank you thank you!!! read more

Such a great experience from start to finish. We had a non-emergency pipe burst and found Done Right Plumbing here on Yelp! I reached out after and immediately was setup with an appointment for someone to come out. The plumbers showed up with PPE and were able to fix the issue really quickly and gave me a comprehensive walk though of what happened and how they fixed it. Really appreciate the level of communication with Done Right Plumbing. After the work was done I was emailed a receipt and everything. Such a fan, and will definitely call them if I have any needs in the future. 10/10 read more

Done Right has helped us with multiple jobs, and we would recommend them. Our downstairs sink was overflowing every time we ran our upstairs sink and dishwasher, and Done Right took care of out issue very promptly. They also are thorough, and discovered a more serious plumbing issue with our sewer line during a Hydro Jetting appointment. We are really glad we are able to get on top of this issue and prevent any future damage. Very reliable, competitive pricing, and quick response. Very professional interactions, and they have taken the time to call us back and explain the job and issue in detail. As first time home owners of an old home, we are glad to have Done Right on our call list for any future plumbing concerns! read more

I worked for Steve and DRP for two years. They are the kindest and caring team for HVAC and plumbing repairs in the greater Seattle area. I highly recommend Steve as a owner and also a knowledgeable human. The time I spent at DRP was a memorable one and I highly recommend anyone looking for plumbing or HVAC to go to a small business and support instead of going with a company that won't give you the same expert analysis and making sure the job gets done right! read more

Communicated well, was on time, and replaced kitchen faucet quickly. Made good recommendations regarding adding water softener and sediment filter. read more

People were really helpful to me in a pinch. I had very limited time and they came out right away and did everything they could. I am so grateful. I highly recommend this company! They were great to work with all down the line. read more

Done Right has been the best. A few month ago when my husband was ill our bath tub got stopped up. I called and they were out that evening and fixed what need to be done. Today they came and fixed a running toilet that my husband had tried to fix while he was sick. He has now passed away. The toilet is running all the time I had to turn off the water. They came and fixed it in about 10 min. plus at NO Charge. For someone on a low income that was great. Thank you so much Done Right Plumbing. read more

Adam and Ashton came on time, diagnosed the problem, and fixed it quickly. They were able to come earlier than scheduled, which was a huge help, and were very polite. I will call next time I have a problem--hopefully far in the future! read more

We had a plumbing emergency summer of 2021, our regular plumber unavailable, Done Right saved us!! They were able to come out the same day to fix a broken pipe under our house, I was running a childcare and really needed running water!!! We then decided to re plumb the whole house, and I feel the bid was fair, very similar to several other bids we got. The team was very responsive and efficient. I would highly recommend them. We have a separate issue with our foundation, and we need our water heater taken out, foundation people to do their job , then we need them to put it back. Very accommodating on scheduling around another contractor!! read more

This plumbing company was very helpful and nice! Steven and Katie, people who work at the company, were very helpful and they did things fast and on point. I hope to work with them more in the future! read more

Steve at Done Right Plumbing is honest, practical and a pleasure to work with. He and his team follow through and clean up after their work. Thank you so much, I know who to turn to for my future plumbing needs. And with an old house, there will likely be more. read more

We bought a tri-fuel generator and needed a new gas hookup. Contacted a few plumbing companies, Done Right is the only one provided a free estimate. The other companies either don't do gas line service or would charge $200+ just for coming and giving an estimate. The scheduling process was smooth, I received both email and text for confirmation. On the service day, I also received a text to tell me who will come. Adam and his teammate came on time and did a great job. They add the new gas hookup and also painted the pipe to prevent from corrosion. Here is the reason I highly recommend Done Right Plumbing: 1. Free Estimate and smooth scheduling with confirmation 2. Work team came on time and did a high quality job 3. Charged exact amount of the quote. No surprises. 4. 2 year warranty of the job. read more

This has been my second experience with Done Right and couldn't be more pleased! We had a bad leak going on outside on our faucet (which we didn't know for a bit) i emailed pictures for a quote and they were out the same day to fix our problem. Would highly recommend them! Thank you Done Right Plumbing! read more

Coming home after work to a random ceiling leak on a Wednesday night is never fun. Neither is trying to find someone who can fix it without charging an arm and/or coming up with a bunch of mystery parts that need replacing. I called 3 of the best reviewed plumbers in my area. 1st one told me they were booked for a week, the other simply did not return my call. Katie with Done Right Plumbing, on the other hand, returned my call within minutes and was able to squeeze me into that same evening. Ben with Done Right has a quiet but pleasant presence, and he showed up right around when I expected him. Identified the cause of the leak before I was able to find a decent recipe for banana oat breakfast bar, and told me he'd return the following day with the necessary part. He showed up the next day, again right around when I expected, and finished the repair under 30 minutes. I got the invoice the day after, and the actual billed amount made me wonder why I was stressing over it so much the past couple of days. Needless to say, as long as Katie and Ben are still with Done Right, I don't think I'll have to look for a new plumber in my area! read more

Ashton and Malikai came by today to replace my ancient bathroom and kitchen faucets with modern Moen products. The work went smoothly despite some old galvanized pipe that remains in my house. They explained things well, pointed out potential future plumbing issues, and cleaned up well after the work was completed. read more

Hey, I like these guys. Small bathtub leak, not a big deal but plenty annoying. A contractor friend recommended them and he was right as he often is. Called, phone answer by a person, promptly scheduled within a few days, came when they said they would, spent time really checking out the problem and they fixed it. Sounds easy but a off again/on again leak can be hard to assess- they nailed it. Got a thank you note and 30 day warrantee - comes with a fridge magnet, nice since given the quality of the service, the price and our 100 year old house it's likely that we will be needed them again. read more

In late April, we discovered a plumbing issue coming from our downstairs guest bathroom that caused significant water damage to our vanity and wood flooring. We were grateful to Steve Renfrow and Ben of Done Right for their knowledge and swift response during the pandemic to fix our plumbing issue. Highly recommended! read more

We have dealt with this company multiple times this past year. They always show up on time and are very nice. We will continue to use this company for decades to come. Highly recommend them for all your plumbing "problems" a+++ read more

Service Repair= 5 stars Accountability= 3 Stars They did a great job clearing out my kitchen pipe with a plumbing snake. No more back up. They also gave me 1/2 off discount, which I am greatfull for. The reason for the discount was because they pulled a no show, not once but twice. Good thing I followed up with a phone call to confirm my third appointment and when I called, It sounded like there was another confusion. read more

Our water heater died today. Temps in the teens. I called 3 companies I have worked with in the past and all could not come to my home until next week. I called Done Right and spoke with Tracy who sent a team out the same day and did a great job at a reasonable price. I appreciate all of you! read more

The communications were prompt which I appreciate, but the quote was (in my humble opinion) outrageous - $1200 for a P-trap? I bought the parts at Lowe's for less than $20 and did the repair myself in about 10 minutes. In the defense of this company, they were the only ones who responded with a 'yes we can do it' reply, it was just way too overpriced for me, so I chose to do the repair myself in this case. read more

I was in a jam. I had just replaced a water heater, and I must have put some stress on my copper supply lines because I sprung a leak! Steve came out to my house on a Sunday and he had the parts and the tools needed to do the job right. He got the work done in a half-hour and charged me only $400 in labor. While that is more than I was planning on spending, I'm really glad he was there to do the work. I would absolutely call Done Right again if I was in a similar pinch. read more

Excellent company to work with! We reached out to Done Right for a bid for a side sewer and water line replacement for a 70+ year old house in Seattle, (to take care of it proactively), and they came by the same week and answered all our questions with knowledge and experience. Within a few hours they sent a fair quote for the most cost effective solution given our setup. (We went with the trenchless liner solution for the sewer but the water line had a trench dug.) Once we accepted their bid, they were able to get the work scheduled quickly and ended up completing the job in half a day with a whole crew. They were sensitive to our front yard landscaping, as well as minimizing the downtime of our water/sewer while we worked from home. Friendly crew, office staff, and owner made the experience really nice despite such a large infrastructure project on a house. Would recommend Done Right for any sewer and plumbing needs! read more

I hired Done Right twice before to fix leaks and replace a tankless water heater. Sharif was great. He was prompt and very professional. When we had a new leak in the laundry room last month (on a Friday afternoon), I called Done Right immediately and spoke to Tracy and Stacy. They were able to send Ben out on the following Monday. This time, I decided to re-pipe the whole house. Since I didn't get a second quote, I cannot comment on the price, but I will say this - Ben and his team worked hard for three days to make sure everything was replaced and done right. Zack found an issue with the drain and fixed right there for me. Sharif will come back to service my tankless water heater without additional charge. Trust and responsiveness is priceless to me. I appreciate their help. I will certainly recommend Done Right to anyone. read more