Friendly Staff, Good Selection, Open Floors…read more Come take your time and jam or take a lesson

Canton Music Shoppe has very tentative employees and are all very nice. I took bass lesson with…read moreJoshua Cline and he's an amazing teacher! They just moved locations and the new shop is incredible!! The owner Brennan has an amazing and fun vibe and is very helpful with any questions you may have! Come check them out!!

What a great shop! Had a problem with the finish on my Les Paul, on the spot Greg worked on it and…read morepretty much fixed it, but it needed more work- he took it to an acquaintance of his who buffed it out and I got it back the next day- all in time for the gig we had scheduled! Highly recommend this shop!

I've dropped in a couple of times looking for particular guitars I don't have (don't ask)…read more The Staff is always friendly and helpful, answering oddball questions, and willing to make suggestions as they understand what I'm seeking. I haven't bought anything here yet, only because it wasn't yet in stock...which changes rapidly. Drop in, play as many guitars as you like (they will actually listen though you don't know it), and listen to their suggestions on Guitars you might like from their collection.

My son recently started classes here and absolutely LOVES it. Located in roswell this place is in…read morethe cutest building. Great instructors and great administration. I highly recommend this place!

I'm so impressed with how they approach learning guitar! I'm 50 and it's no your fathers approach…read more I started after my youngest started taking lessons with Matt. I was impressed how he was learning rock songs and theory at the same time so I decided to take lessons at the same time with Kevin. Before Thunder Road I had taken lessons as a child and tried again when I was 40 and still didn't feel like I was learning the songs I wanted. I was stuck in the Hal Lenord method. Thunder Road's approach is so different! Not only was I learning the songs but for once I truly understand the theory. It's been about a year and I still love it. I look forward to my lessons with Kevin. Whether it's for you or your children I highly recommend Thunder Road!!!

Met Eduardo and found him to be extremely warm, approachable and knowledgeable about music. He…read moreplayed piano for us and we were absolutely stunned by his talent! We have never had such a wonderful experience in a music store before. This man shows such passion for music. There is no way that anyone who truly interacted with this man could walk away and not be enthusiastic about learning music. I'm not sure about the other rating being so low. Perhaps someone just venting and not knowing what they are talking about.

I waited for over 10 minutes and the owner was chatting with a pal and didn't help us. I left and…read morethen my boyfriend apparently tried out a guitar as he does at other music stores, and the owner kicked him out of the store. I called back today to follow up and see if we could come try out some of the beginner-friendly guitars, the owner berated me unbelievably over the phone, called me a liar, and explicitly said multiple times that I have never stepped foot in his store, which is untrue. Rather than taking accountability for poor customer service and working with us to meet us in the middle, he repeatedly insulted us personally, called us liars, and yelled at me without letting me get a word in for about 10 minutes before hanging up. Maybe if they kept an eye on the front desk, they would've recognized me. This is the first review I've left on the store, but he also accused me of leaving a previous one star review, which was pending and invisible until now. Based on my interaction over the phone, I gathered that he personally stalked my boyfriend's name and information on Google reviews to find out that I am associated with him, connect me to my phone number, and berate me. Absolutely unprofessional and inhumane. He refused to check the cameras and called me a liar, called us immature 10-year-olds , etc., while I calmly explained to him that his behavior was very unprofessional. As professional music teachers and musicians ourselves, my partner and I highly recommend Ken Stanton, Guitar Center, or Music and Arts. This man treated us incredibly hatefully and the quality of his gear is not competitive with other options in the same mall, so you would think he would make up for it with customer service. Do not come here unless you wanna be yelled at and spoken down to, and price-gouged.

The former Ken Stanton Music is now a Music & Arts. I was happy to see they are still a well…read morestocked full service music store. My son needed to pick up an acoustic guitar and the staff could not have been more helpful. They had a roomful of choices and expertise on each. Store manager Jon Bon insisted on restringing the floor model for him. He and Billy Darling have been on the staff for decades. Added a hard case and off we went. Great experiences like that you can't get online.

The selection in the store is good. But they have some big corporate issues. The phone system…read moregives an open message when the store is closed. Google hours are incorrect. There is no voice mail. Service phone often rings for 20 rings (gave up after then) and never is answered. The people in the store know about these problems, but the corporate office does nothing to fix it. The corporate call center went so far as to tell me they couldn't control the hours on Google. What? Again, less than stellar workers. Also, personnel is not properly trained. ie: I was told I could get a flute repair done in a week, then I found out it was a month...after I flew to the USA with my flute from another country. So, I bought a new flute. I asked the service department to check it over completely as I did not live in the USA and wanted to make sure there were no issues. Note this was a rather expensive silver flute. They gave it to me saying it was perfect. Well, it wasn't! The interior was filthy...used. The f# key leaks. I am flying back to the USA. It took me 12 phone calls including 2 useless calls to the call center before I could speak to someone. I was promised a call back from the call center in 40 minutes. Never called. Bottom line is, good selection, knowledgeable sales people, lousy service and not the brightest in the call center. I think some of the staff is good at some of the stores, but really, they need training.

Have been billed for almost a year for guitar lessons my son had been taken…read more They have a clause that it you don't come in and cancel the lessons they will keep billing you. So now I'm calling my attorney...

About a year ago new owners took over and about four months ago I signed up my son for guitar…read morelessons. Mark Cook is his instructor. My son never played the guitar before. His only music experience was playing the trombone in middle school band. I am truly amazed at his progress. He can now play pretty much any chord, a wide variety of classic rock songs, and his solos are way beyond anything I could have expected. As for the store, their prices are very good. I have bought an electric guitar and an amp here. Got a great deal on both. Their staff is very friendly and knowledgeable. They have done repairs and a setup and the work was excellent. Best of all, they're open on Sunday's. I highly recommend this place.