I am so impressed with Larry's and Lenny's work. They are experts at what they do and so…read morepersonable. They've repaired a leak in my upstairs bathtub. Recently they replaced my hot water heater. I have never been disappointed. Best plumbers ever!! Don Hamblin

Overall Plumbing is great!! They did a great job, at a reasonable/fair price, they responded to my…read morerequest quickly, they were on time, professionable but very personable (Lenny), courteous, honest, and trustworthy! I highly recommend them!

We've got a new family plumber! I know exactly who I will call and recommend every time. Joe was…read moreprofessional, responsive, helpful and very friendly! Great with our kids and helped resolve our issue quickly and diagnosed points for improvement. This time it was a clogged sewer vent pipe that was causing stoppage, but regardless given the fair and competitive price and the impeccable service and friendliness, there's no one I'd rather call. Thank you, Plumbing 101!

My last review was taken down. I assume many similar reviews have been taken down, and that's why…read moreJoe has all 5 stars. Just reiterating, this man stole money from me. 3400 dollars for a tunnel he never dug, to a slab leak that the plumber who fixed my CLOG could find no trace of. North Dallas. He agreed to pay me back nearly a week ago, then stopped taking calls, or replying to texts. Yelp, if you need to verify my story, please reach out to me.

We discovered a gas leak at the meter near the ground. We called Atmos (assuming they would fix at…read moreno charge - hahaha). Monday afternoon they removed the meter and said they would return with new one after we fixed the leak. So, no hot water, no heat, no gas stove (no hot shower). Started calling Plumbers Monday night and found a company that answered their phone and scheduled themselves to come out early Tuesday morning (fitting me into an already busy schedule). This company did it all! They pulled the city permit, dug up pipe, replaced pipe that had almost completely rusted thru and then tested the line. The test showed other leaks so they would have to come back (fit me in their schedule) to look for leak. They came back tuesday night and here until 7:30 pm. And back again next day. Found leaks in gas cook top, laundry room and one of the furnaces in the attic. They capped off all other future potential issues and then contacted city to come for inspection and worked with Atmos to come once we passed the inspection. All in all this company was excellent to work with, highly skilled, extremely thorough and great at communicating every step of the way! 10 or 10 from me!! I highly recommend: Thorough Plumbing 1314 W. McDermont Dr. Allen Texas 75013 844-933-5874 Jeff Baty

When out water heater died last year, I asked Jeff if he would install a better quality water…read moreheater, so I wouldn't have to replace it in 10 yrs, so he chose a 12 yr parts and 2yr labor warranty Rheem with lots of bells and whistles. It didn't even last a year before the heating element cracked... When I reached out, no one responded for a week, before I could get someone out to just come and access it. Upon inspection it was the heating element that had cracked. Rheem had them on back order, so Jeff's colleague, Antonio researched and found a replacement element, that was available the next day and made every effort to get our water heater repaired asap, before the weekend. Antonio is responsive, professional and helps in a timely manner. Jeff didn't respond for a week. We were without hot water for 10 days! The water heater never got to the set temperature of 129°, it would only get to 102°, which I don't feel sanitizes my dishes and clothes. Fast forward to less than 2 weeks later and the water heater stopped heating entirely again! I reached out to Jeff on Thursday (6/25) and still haven't heard a word from him. Thankfully, I have Antonio's contact info, as he actually is responsive and responds within minutes. My issue is I reported it not heating last Thursday, this go round, the part has to be ordered and they don't know how long it will be before it gets here. I call BS, as I ran a maintenance and construction company for 17yrs and I know all of the verbal jargon used by vendors to delay repairs/replacement of parts... I've heard them all... So we're on day 6 without hot water and no idea how much longer we're going to be without a hot shower, hot water to wash dishes or our clothes! So extremely frustrating! Save your money and find a better plumber!

After a service call, Coserv determined that the consumer side pipes off of the gas meter were…read moreleaking gas. Called Triple Crown plumbing based off Yelp and Google reviews. They were able to fit me in the same morning. Received txt message notifications regarding on time arrival and service status. Richard Garcia (head tech) and Troy explained up front initial costs of preliminary work needed to be done and possible scenarios for advance situations. Walked me through what they were going to do, showed the work completed, and offered to come back to follow-up if gas company did not test and turn on gas to all appliances. Finished all work in a short window of time. Had City Permit Inspection scheduled immediately. Overall, top notch service, professional technicians, highly communicative, and transparent business practices. Happy with the service performed and impressed with their professionalism.

I had triple crown come and help me install my fridge. There was something with the waterline that…read moreHome Depot installers told us to call a plumber for... I had received a coupon in the mail from triple crown and that's how I chose them. Three guys arrived and where very pleasant, one pulled out a monkey wrench, and in less than 2 minutes had my issue fixed. He very gracious said he wouldn't charge me a service fee but then turned around and charged me a $150 tool fee. That must have been some magical monkey wrench. I had a coupon too. That was $150 with a coupon. I have had some other issues with plumbing recently and have found some plumbers do not charge service fees or tool fees. They will give you quotes for service and not up-charge you like crazy. Do your research...ask for any hidden fees. Every plumber I have talked to I now ask, do you have a "tool fee" before scheduling and most of them don't even know what I'm talking about.

Called to ask for some advice about frozen pipes, they were incredibly kind and very patient, even…read morethough I'm sure they've been inundated with calls. I was directed to how to deal with turning the water off until they come, they resolved all the issues. Highly recommended

We just got married and were buying a new home. We are unlucky, however, as the whole sewage line…read morehad to be re-done after the pipe was broken in place. It was always a difficult situation for us but this plumbing and sewering business had an outstanding tech that made the moment brighter. To do the right thing easily, consistently and trustworthily!

I had an incredibly disappointing experience with Jerrell's Plumbing Service and feel it is…read moreimportant to share my story with others. I originally reached out to them to install a smart toilet, and we agreed upon a quoted price of $350. They were scheduled to arrive between 1:00 PM and 3:00 PM, but they didn't show up until the very end of that window. Once they finally assessed the job, they immediately tried to tack on an additional $150, citing issues with my pipes and hinting that the total cost could easily rise even further. To make matters worse, they claimed they were completely unable to open the water meter cover, insisting that I would have to call the city to handle it. They even went as far as to claim they had tried everything, including prying it open with a crowbar. However, shortly after they left, my son arrived home, walked out to the meter, and opened it by hand with absolutely no effort. I decided to check my home security cameras, and the footage confirmed that they never even attempted to open the meter as they had claimed. It really felt like they simply didn't want to perform the work they had committed to, so they made up excuses to avoid it. I ended up hiring another plumbing company the very next day, and they were able to complete the entire project--including the additional pipe work and even cutting into the wall--for a total of just $400. The second company was transparent, efficient, and professional. I admit that I neglected to officially cancel my follow-up appointment with Jerrell's, but given how the initial situation was handled and the dishonesty regarding the water meter, I honestly didn't believe they would even show up again. I cannot recommend Jerrell's Plumbing Service based on this clear lack of transparency and professionalism, and I would advise others to look elsewhere for their plumbing needs.

I found water in my garage and traced it to my water heater. I called Jerrells Plumbing and made an…read moreappointment for them to come out. Daniel called me back and came by a day early just to see what the problem was. He found it was a bigger problem than I thought so he did a temporary fix until he could come back and completely fix my problem. I am so happy to have found them and appreciate their attention to detail.

I hired Alex to do two jobs at my house and he did a terrible job on both and completely lied to me…read moreand ripped me off. I had them out the first time for a drain line back up. He came out, charged me several hundred dollars and told me that he unclogged the line and also ran a camera down it and told me that my main drain line had nothing wrong with it. At the time I believed him, but come to find out later that there is no way that he could have ran a camera down my drain line because I didn't have a clean out for him to enter through. Plus my sewer line had completely collapsed so there was no way that he ran a camera down otherwise he would've seen that the line was collapsed and had roots growing it it. He wouldn't have been able to run the camera line all the way down it because it was collapsed right after it comes out of my house. He said the entire drain line was fine! The other issue he was supposed to fix was a problem Under my kitchen sink- under the house and with the clean out to the side of the house. The clean out was inaccessible bc it was painted over so many times by past owner. So he was supposed to fix the plumbing problem under the sink and replace the clean out as well. Well, he put a new clean out in but he did such a terrible job That the glue or mortar that he used completely sealed up the clean out and it couldn't be accessed. My new plumber had to fix that. He also tried to charge me way more than his quote, and when he gave me the bill, he was charging me for time that he wasn't even here when he and his guys took a lunch break and other time as well that they were not even present at my home. Then Alex threatened me in my home when I asked about the incorrect billing. He demanded I pay him the exact amount he wanted from me right then without any itemized bill at all. He told me if he gave me an itemized bill he was going to charge me even more. He told me if I didn't pay him right then and without an itemized bill, he would go under my house, and rip out all of my plumbing lines. I got him out of my house first and then stood my ground on needing an itemized written bill. I don't know how Alex came to me recommended or how he has so many good reviews. I had another plumber out because I was still having issues and I have all sorts of pictures that show he lied and did not do what he was supposed to. Do yourself a favor and have nothing to do with this Plumber.

My kitchen sink was clogged. I took it apart to no avail. I called up Accountable Plumbing…read moreServices at 10am and they actually answered my call - unlike some others that went to voicemail. They were able to come out by 1:30pm and got me squared away. Very professional, punctual, and knowledgeable. Definitely appreciate their quick work!

Great Service! Pricey, but when isn't a licensed professional. Would recommend for anybody for any…read moreplumbing needs.

Showed up on time but started selling me on services that were so expensive. Needed a leak under…read morethe sink fixed and ended up turning down the service and paid the service fee, for what, I guess to listen to a sales pitch. I felt like we were being sold by a salesman rather than a plumber. Won't call them again.