Stay far away from this company!!! Leak Whisperers charged my family $3,200 to repair a single slab leak, and the job was completely mishandled. They cut numerous holes in our walls and still failed to restore proper plumbing. Instead, they bypassed and canceled two manifolds, which resulted in no hot water to our kitchen and laundry room (documented). When they returned to "fix" the problem, they made things worse by creating dead‑end lines, causing hot‑water circulation issues throughout the house and leaving multiple areas with only lukewarm water. They then attempted to charge us an additional $800 for this. After multiple follow‑ups and excuses (all documented), the company ultimately stopped responding altogether. We were forced to hire a licensed plumber to correct their work by running new lines to our kitchen and laundry room. We know we were ripped off, and I'm sharing this so others don't make the same mistake. Do not consider using this company. read more

Folks, it's true, Jason truly is a Leak Whisperer. He came out the other day because I noticed my meter was running and there were no signs of water leaks at any plumbing fixtures inside. I feared a slab leak, which I've had before. Jason showed up and within 10 minutes had pinpointed where the leak was. It was on the line between my sink and tub in the master bathroom. We talked about a reroute or digging, but since I planned on renovating this bathroom in a few months anyway, he helped me out and capped off the lines which ran underground and eliminated the leak! Truly amazing how good this guy is, and quick too! Also worth noting that he is great at communicating with you and even came on a Sunday evening to cap off those lines! Pricing was excellent as well. Thank you, so much! read more

Professional and dependable. Price wasn't terrible either. Would definitely hire them again

I needed a new Toto toilet installed and the Leak Whisperers did a great job, and they were very efficient. recommended! read more

Great response, friendly service, professional work. I plan to use for all my plumbing needs from now on. Jason is a great guy that puts fairness and honesty at the top of his priorities. read more

When we contacted to the Leak Whisperer with the owner Jason who was promptly arranged the service and had the leak fixed in the next two days. Since we are outstate, without us on the site, Jason keep a great communication with us through the whole job processing, he taken a responsibility to double detected the accurate leak location to make sure the best way to solved the problem. Jason also taken a lot of pictures with detail message for us from started until the job ended. We had a best experience with the Leak Whisperer the owner Jason and his team did a great job fixed the leaking for our rental property. Jason is truly a leak expert, his honest and integrity with fairness can be trustful and confident for us to keep his service for our property in the future service needed. read more

I cannot comment on the quality of their work because the customer service trying to make an appt. was poor and I was not comfortable moving forward. They schedule an 11-2 window via text for service the following day then canceled it the morning of the appt. read more

A professional and comprehensive inspection by very personable Jason. This is the one you want!

I had such a great experience with the Leak Whisperers. We had a really bad leak, so bad that the city actually called us because they were alarmed with the high water usage at our residence. As renters, we notified the landlord and they weren't able to get anyone out until the following week. Unfortunately, on New Years day, the leak got so bad and was going out into the street. I notified the landlord and we wondered how we'd find someone to help on New Years' Day! After a yelp search and many phone calls, enter the Leak Whisperers. They sent someone out within the hour and they fixed it that day. Wahoo! We had water again. Unfortunately, due to the holiday, they weren't able to get the ideal part and the fix did not hold after 2 days. One quick text to the plumber and he was back that day, no questions asked. They redid the fix and were apologetic. I'm so grateful with their quick responses and friendly demeanor. I have definitely saved this number for any plumber needs that may arise and passed it onto my landlord. read more

Great job. Came back and made it better. What I thought was ruined they fixed. How impressive the communication.

DO NOT USE JASON AND LEAK WHISPERERS. Jason was completely unprofessional and caused damage. He did not solve the leak and left things worse than they were before he got here. I warned him three times about buried drip lines, yet he did not locate the drip lines before starting and he repeatedly stabbed the ground with a metal rod, severed THREE (3) individual drip lines in different locations, and dug up a healthy bush that later died -- all while failing to find the leak. He told me to "wait a few days" to see if the hole dried (nonsense in Texas clay), then when he returned, he was hours late, claimed he overslept, then said he got into a car wreck. He claims he repaired the drip lines he punctured, but they're still spraying water up into the air. After five days, nothing was fixed, and my yard was left damaged. Unreliable, careless, and full of excuses. Avoid LeakWhisperer AND JASON PRIMOS at all costs! read more

We have used them for several projects, some large and required renovation, some small ones, even clogged plumbing lines. Each and everytime, they have great communication, the best prices, and talk you through everything. Great folks, good service, competitive pricing, good communication. read more

I don't even know where to start. They asked me to pay for the work in advance. It was never completed. The city still hasn't signed of on the project, because the work isn't finished. The communication is horrible. They show up whenever they like, not even close to the day and time agreed on. The owner lies, forgets his lies, and months later will use the same lie. He makes constant excuses. And if you finally try to be hard on him, six months in, he thinks you are the one who is out of line. Save yourself the trouble and DO NOT USE JASON PRIMOS OR HIS COMPANY. read more

Jason is a magical unicorn of leak detection. Megan makes freaked out homeowners who are not sure what the heck is happening calmer and gets Jason where he needs to be. If I could give more stars, I would. The Leak Whisperers are amazing and make a terrifying situation less stressful. Megan and Jason are superheroes. After purchasing a house in November 2022, I had the privilege of replacing all of the plumbing and the sewer line. Fast forward to October 2023 and my main closet floor is damp and smells musty...but there are no water lines anywhere close to the closet. I called the HVAC people and the plumbers, and that was not the culprit. So, I called a foundation company (who could come out in November) and another leak detection company (who charged in 15 minute increments) and scheduled for a week later. I searched on Yelp and saw the Leak Whisperers. As soon as I called, Megan answered and was so very helpful. I explained my mystery situation, and she immediately contacted Jason and scheduled him to visit. Even before he showed up, Jason messaged me to let me know his ETA. When he arrived, I explained the situation and it took him less than five minutes to find the leak. Jason can find a leak where there are no reasons to have a leak (but the floor is damp). He also suggested some improvements that I could do to make sure the HVAC did not contribute to any future issues. Jason even cut a piece of HVAC pipe for me to attach to my outgoing line so it was properly draining and not rolling back into the house. Because the house was built in 1957, the waterproofing was less than optimal (because there really was none). Jason cut away the drywall at my request and located the problem (which was a hole to the outside). Not only did Jason find the source of the problem, he also referred me to the person who can properly waterproof the portion of my house that is causing issues. Jason also suggested some other things I can do to help combat any future leaks and explained how they could be DIY or I can hire someone. I admit, I hugged Jason and might have cried as he drove away because nothing with this house has been easy, remotely affordable when fixing it, or uncomplicated. Jason made all of those things happen in less than 45 minutes. If you have a leak, think you have a leak, are not sure why something is damp/wet, do not keep wondering - call Jason and Megan and let them help you. You will be glad you did. read more

I contacted them based on their good reviews. Jason was very nice and responded quickly to come out and evaluate our situation. We had what appeared to be a slab leak near the water heater. He came with all the necessary equipment and was quickly able to confirm the leak and pinpoint where the problem was and determine what needed to be done to fix it. We elected to do a reroute procedure through the attic rather than ripping up the slab. They were able to schedule us within a couple of days and came out and completed the job in about 4 hours. They were very professional and did great work. Plus, is prices were very reasonable and in line with the best deals from other companies as well. He also did a water heater replacement and gave us a very good deal on that too. I highly recommend them. read more

This is such a great company and I have truly good experiences working with them! Whenever I need help with plumbing related issue and contacted them, Jason or Megan always responded and arranged services promptly. The owner Jason is so friendly, knowledgeable and professional. The first time I contacted them for service was back to a couple of years ago. My water heater needed to be replaced and I called Leak Whisperer based on the good reviews. They offered me a very reasonable quote and they arranged the service quickly. I remember that it was in August and the temperature was about 100 degree, Jason and his team showed up on time with a brand new water heater. The old water heater was in the garage so they needed to work in the garage all the time with such a hot weather. In order to guarantee that there was hot water in the house as quickly as possible, Jason and his team worked so hard and non-stop. They finished the work quickly and I was so impressed! I also contacted them for a meter leaking later on and they arranged a service promptly and took care of it. They are honest, reliable and trustful and they always do a good job. I decided to use this company for my plumbing needs since then. If you have plumbing needs, you won't be disappointed if you contact them. I highly recommend this company for anyone who needs plumbing services. read more

Great service. Jason has very good knowledge on leak detection and his workers are very responsible. Reasonable price and we make payment once the works are completed. I am highly recommended Jason and his team for some unknown leak detection and repair works. read more

I was a nervous wreck when I realized I had a slab leak. The leak I had 10 years ago was a complete disaster. Fortunately, I contacted The Leak Whisperers, who took over and turned a bad situation into a fantastic outcome. Jason came out and calmly assured me there would be no drilling in my tile floors. He and his crew took over, fixed my two leaks and have now become like family. I highly recommend The Leak Whisperers. read more

Jason Primos from The Leak Whisperers came to my home yesterday for the purpose of detecting a leak outside the walk-in shower enclosure. He was very prompt, knowledgeable and professional. He did a thorough inspection of the problem we had for a fair price. I would definitely use The Leak Whisperers in the future when I have a need for either a Plumber or a Leak Detection Specialist. Thanks so much, Jason! read more

I tried to DIY a broken spigot during the freeze and snapped off the pipe inside my exterior wall - on Christmas Eve. So needless to say, I was in a really tough spot. I tried calling about ten plumbers, obviously everyone was slammed or taking time off. A few companies said they'd get back to me but ultimately left me hanging for a few days. I called up the leak whisperers and they had a guy over in 90 minutes. Jerome was super professional and was able to get the pipe capped and water turned back on fairly quickly. Will definitely use them moving forward - they saved Christmas read more

I had water coming up on the parking lot and the water meter was moving. I knew I had a serious issue of supply line leak. I called about 2 plumbing companies and they said that they did NOT do multi unit properties. I called Jason to let him know my situation and he got his crew on it immediately. He kept me updated on every step of the process. From locating the leak, to digging 5 feet down, to replacing the damaged line, to testing the repair, to filling back in the hole. His pricing was very reasonable and did not try to go up from his original estimate. Jason is a person of his words and he sure followed through. The payment process was very simple and straightforward. I will definitely use his service again. I would highly recommend this company!!! read more

Very helpful, and knowledgeable. I was visiting my son, a younger homeowner, and he had a random leak happen - like into the living room and down the driveway. It was likely due to cold weather cracking a faucet pipe in a wall to the outdoors. I called Leak Whisperers, who gave a good phone estimate for that. They were good working with my son on this issue. The plumber did not have to open the interior wall or the exterior brick wall much, in the end. This involved more than that faucet/pipe situation, but the Leak Whisperer fixed it all, and my son was VERY relieved that the cost was in his budget. I definitely recommend! read more

Great overall experience. They are quick to respond and schedule. Gave me a good price to replace my water heater relative to another company. Completed it quickly with no mess and came by a few days later to clear up some sediment that had ended up in a sink and shower pipe (which I understand is common when replacing water heaters). Will use again. read more

Very happy with my services. They were very quick at assisting us and found the leak immediately. The repair was not long and the price was very reasonable. Will definitely recommend and use them on future projects. Thank you! read more

We had a water leak in our half bath next to the water heater in the garage. I removed the sheet rock and it looked like it was coming from under the slab. We contacted the Leak Whisperers and Jason came the next day. He was great, explained the whole process and pricing. I thought I would have to sell my left arm to afford it but was pleasantly surprised how reasonable he is. If you have any issues with a leak call this place, your an idiot if you don't. read more

I am torn on how to rate The Leak Whisperers, so the simplest way is to break it down with the paperwork (scheduling and payment) and the work by the plumber. Cody, the plumber - 5* Office manager - 1* Hubby and I discovered a leak on a Saturday where a patch of our master closet carpet was soaking wet. A local plumber indicated that he was afraid that we may have a slab leak, and will need to call someone with the right equipment. I found Leak Whisperers, and left a message. When we received no response by the end of day, I went online and made an appointment for 8a Monday morning. Got an email from the office manager later in the morning on Monday asking me what I needed. Via email and two messages, I asked for someone to please call me because all we know is that there is water flowing in the closet. It took almost the entire day for someone to respond to me. The next day, Cody, was sent to our house and was told that the toilet needed repairs. Totally incorrect, and it felt like despite trying to talk to someone, I was totally ignored. Cody found the source of the leak, but had to leave to get proper materials for the fix. Cody was great and fixed the damaged water line. The annoyance is that we were charged per hour for the fix. Because Cody was sent with the wrong information, we paid for him to go out to shop for the right materials. The work was over $400.00 and pretty pricy. It took over a week for the office manager to send the invoice. Cody was brilliant, but the office manager could have had better communication. The price is high for everyday plumbing needs. read more

I want to thank Jason and his team for his services this past 4th of July. Him and his team made an emergency appointment at a very reasonable rate on a Holiday. They were very professional and had my issue fixed within an hour. We would highly recommend them for their services. Thanks again! read more

While Jason did fix my slab leak he did an unnecessary repair. He replaced my laundry washer box which didn't need replacing. I didn't ask for it nor did they tell me they would do it. Well there is a trim that needs to go around the box that he never installed. I left many messages with the office to bring it over and they blew me off. I can't replace the sheet rock until I get it. I've tried to find one online but can't find a match. Very disappointed in the lack of professionalism. This is why plumbers have such a low opinion with the public. Performing work that customers did not ask for or even need. read more

Our water heater died the other night an immediately book an appointment first thing the next morning. They arrived promptly in the window estimate I was provided. I liked that the company sent me tracking when they would arrive. They were all professional efficient and answered all my questions in a manner that I felt comfortable agreeing on the spot to use them to replace my water heater. Great experience! read more

To clarify, Tracy Morgan called in the request for us. She paid the $225, had one unsuccessful visit and could not receive any communication afterward despite multiple calls. We have gotten the work done with another contractor. read more

They came out right away. They replaced an outside faucet that had broken from the freeze (I covered the other ones,but, forgot to cover this one). He also replaced several other faucets inside and out. The bill was exactly as quoted over the phone and the tech cleaned up his work areas. I'll be referring them to my clients for sure. read more

These guys are awesome! When I called Leak Whisperers when I was desperate to figure out the source of a major water leak coming from my house and flooding our neighbor's yard and sidewalk. Jason and his team came out and within 20 minutes he diagnosed the problem gave me a fair and honest assessment and provided a solution. Without question I would trust Leak Whisperers with any major plumbing job. read more

Fantastic service with Jason and Leak Whisperers! Our Plano water bill was extremely high last month. We called Leak Whisperers to come take a look. Jason arranged a time and looked all through our property without detecting a leak. I called City of Plano, who insisted there must be a leak and suggested we have it looked at again. We called Jason who in formed us that the new meters have been having some problems and came out again and did even further testing...once again not finding anything. He did not charge us for the second inspection and even called the City of Plano on our behalf to discuss this with them. Additionally, he did research in the area of other cities having issues with the same meters. Jason went above and beyond all expectations and he has a customer for life! I highly recommend Leak Whisperers and Jason. We purposefully went with a locally owned business and got the type of service that goes with that. Thank you, Jason!! read more

We highly recommend the services of the Leak Whisperers. We received a fast response. Jason and his wife were cordial, professional and displayed a sense of urgency to help us. Paul M. read more

Jason really pulled me out of a pinch. We had just purchased an older home, and we knew there was an irrigation leak prior to closing. But once we put in a new backflow valve and fixed the broken pipes in the irrigation lines, the water meter was STILL constantly moving. I immediately feared we might have a slab leak considering there were no signs of wetness ANYWHERE in the house or outside of the house. Called around and every plumbing company I spoke to wanted me to wait a few weeks and leak detection was going to be charged by 15 min increments with a base fee of $100+. My house is over 2000sqft, how much do I have to shell out just to find the leak, nevermind the repair? Found The Leak Whisperers and Jason came out the same day. Leak detection was a flat fee and he found the issue in 10 mins. A few days later he sent over his senior plumber who worked really hard with his apprentice for 5+ hours on replacing all the exterior spigots we have. Jason made sure to fit us into the schedule because it was right before the freeze and the spigots are very exposed. Did a pressure test to make sure there's no more leak and left for the day. Simple, efficient, clean, and with great communication. The price was the best I could find as well, which just cannot be beat. read more

Jason was on time, efficient, and clear with communications and expectations. My water heater leaked and we were able to replace it same day. Job done well and a pleasure to work with. Highly recommended for your plumbing needs! read more

The owner took my call on a Sunday. Jason walked me through some DIY advice on the phone and how to fix my leak. It worked. This is my forever recommendation and will use them exclusively going forward. read more

we had a sewer line back up that previous plumber couldn't figure out the cause until I called The Leak Whisperers. Although it was Sunday, but still we received a very quick response. Jason (the owner) temporarily fixed the problem in till to come back during the week. 2 days later they started the major job and finished it within the time period as promised. Jason and his team are very professional, knowledgeable and friendly. He never takes short cuts and works with you step by step to make sure you understand what was needed and what was done. He is honest and trustworthy. Megan (office administrator) is totally responsive to your needs and treats the customers with respect. I give the 5 stars and would recommend them with confidence. Adam F. read more

By far the best in leak detection! I've recommended them for multiple homebuyers before purchasing their home! It's always good to check out the pipes! Great crew as well, butch of good 'ole boys! read more

The Leak Whisperers have been an essential component to the success of my business over the past few years. They have come through in a clench. They have answered all of my emergency calls promptly. They are punctual, honest, hard working and very very fair. I highly recommend them. read more