Very knowledgeable serviceman who answered all of our questions. Very professional yet with a…read morepersonal touch. Was truly interested in our specific concerns and questions. Did not take long to arrange an appointment. Offered suggestions on best way to set and regulate our furnace. After many years with another company that we've learned to distrust, a change was necessary and Donovan & Jorgensen definitely left us with a very good impression.

Fast response - diagnostic appointment of AC unit scheduled for early next morning…read more Tech Kayla diagnosed problem quickly and explained options for fixing the AC unit quickly and clearly. Refrigerant was gone indicating it had one or more leaks. I decided to have the refrigerant refilled as stop-gap measure. The total cost for the appointment was $517. It was a failure on my end to not ask if I could have gone with less refrigerant to save money. In the end I'm only using the AC unit for 14 days before having it replaced. Kayla's estimate for repair was approximately $5000 plus a chance for it to be more based on the time it would take to find the leak(s). I decided to go with replacement of the AC unit based on its 11 year age and the approximate cost of $6000 to fix it. Sales person Steve contacted me later that day and scheduled an appointment to get an estimate for replacement. I found him personable and professional and he gave his estimate promptly with the information I needed about it. I had 2 followup questions that he quickly answered. In the end I went someone else for the AC unit replacement, but more because of an option to include switching my furnace to have an electrostatic filter at the same time I did the AC unit replacement. The cost of the AC units were similar. Overall very good diagnostic and fix, as well as quick followup on providing an estimate for replacement.

We needed our dryer vent cleaned...BAD!! Lowe's was super responsive, price was fair and they came…read moreout quickly. We thought about trying to do it ourselves with a blower but so glad we had them come out because we had a birds nest in our vent for a long time - huge fire hazard. Thank goodness we had a smart dryer that stopped working because of the clog. It would've been super cool if they were able to put on a cover/cage so the birds didn't come back again because we don't have a ladder that's tall enough. Obviously outside of their scope but might be something to consider for an extra price.

José arrived on time -- even called ahead to give me a 30 min heads up -- and he did an amazing job…read moreat cleaning all the air ducts and dryer vents at our home. He even discovered a place where the dryer vent to the outside of the house had come apart and repaired it at no extra charge. Very nice too! Def will use Lowe's Duct Cleaning again!

We've been loyal customers since 2006. They are absolutely awesome!!!! Always on time. (Except…read moretoday they were 1 hour late.) That's okay, we understand stuff happens. They are ALWAYS polite, honest, reliable and definitely upright about all costs. Unfortunately they do not give a military discount, but we understand they are a small and local business. Highly recommend them. You guys rock!! -Amy

Heinrichs is very reliable, informative, accommodating and does great work! Steve is amazing to…read morework with!! I was very happy with the service and the help they gave us with our new conditioner. They were also very helpful with our furnace. Top-notch company and people! Would highly recommend them!!! Not sure why my post says I am from CA, I am actually from Pewaukee, WI

My wife was noticing more dust in our home and suggested Duct Works, whom we had used a dozen years…read moreago after a large remodeling project, and were quite satisfied with the duct cleaning. The call to schedule was professionally handled and on the appointed day and time, the crew, Alex, Tony, and Jackson arrived. Alex surveyed the home to count the number of vents, suggested dryer vent cleaning as an additional option, and a price was offered and accepted. Long drop clothes protected the first floor, equipment was brought in and the cleaning finished in about four hours. Within hours of their departure, my wife noticed a major decrease in the house dust. The entire project was professionally handled from start to finish. The results are excellent and the cost in the ballpark of estimated range. Highly recommend this company. James W.

My family had been suffering for years with endless allergy symptoms. Then we learned that dirty…read moreheating / AC ducts can be a main source of allergens and molds. I don't like dealing with big corporations so the local ownership of Duct Works Environmental was very appealing to us. After one morning of cleaning using the massive vacuums in their truck, our sneezing, stuffy noses, headaches, and brain fog disappeared. We also have noticed better sleep. Wow! I can't say enough about how professional, fast, and thorough the crew was. Our house smells clean again! Thanks Jason.

This business advertises "up front pricing", NOT TRUE. Had a service call to address a loss of…read moreheat. A slowly failing inducer motor was diagnosed. The tech, "made adjustments", got the furnace to ignite, and refused to tell me how. He then consulted with his boss and returned with a $496.00 bill. This is about 3x the amount of a common service call. He added that they would apply the $496.00 to the price of installing a new inducer motor, or a new furnace. Making the installation of a new inducer motor $904.00. I spoke with a supervisor who said it was more than a service call because "adjustments" were made, and the heat is now on. I consider this very sneaky and out of line. They never told me this service call would be $496.00, or any price for that matter. It was a sneaky rip off that the consumer should be aware of. I should have paid no more than $200.00 for that service call. Future customers should be aware of this tactic.

I called to get a A/C tuneup and they were able to fit me in within the same week. I was so happy…read morewith the service and technician I called and scheduled a furnace inspection. The technician (a different one) Ian came and was very knowledgeable and willing to answer a few questions I had. He was even able to give me a quote on some future add ons they I would like to get the same day as my service. I am very happy with the service provided and Aire Serv will be the only one I deal with from here forward. It is nice to know that you are actually getting what you pay for when they come because everything is explained to you in terms you understand! Thanks Again for the great service!!

I wish I had hired them sooner. They removed 15 pounds of construction material and dog fur from…read moreour ducts. Professional, friendly, on time.

They were so amazing and professional. They came when they said they would be here. They had also…read moregiven me a two day curtesy call before they came. When they arrived they took time with adding new vents I had purchased with out hesitatio. Helped me move my washer out so I could clean behind it when they did the dryer vents. Also, Donny and Haden, the technicians, went above and beyond to vacuum everything. They got 25 pounds of dirt out of my 1970s home, that I'm sure had never had the vents cleaned before. I highly recommended them and feel blessed to have a clean home. Thank you Air Quality Controllers for the great, professional job you did.

Great experience! I submitted a request for a quote on their website and got a response the same…read moreday. They were also able to come out within a few days of contact too. We neglected to have our dryer vent cleaned for a few years and it was pretty full. Ben at ProKleen got it all cleaned out and now the dryer runs much better. It has actually cut a good 20 minutes off our drying time!

I'll be honest, I've NEVER gotten my air ducts cleaned, but now that I've worked with Pro Kleen,…read moreI'm going to make sure to get it done per their recommendation of 5 years. When they showed me the before and after photos, I honestly couldn't believe (well actually I could) how gross my air ducts were before, but it was even more important for me to see the after and the difference that cleaning them made. I'd recommend Pro Kleen to anyone, they are fast, reliable, and reasonable. They made this first time air duct cleaner's experience, great!

I had my ducts cleaned last week and I was very happy with the company, technician and the results…read more My house is a difficult house to work on with lots of vents. The technician was very patient and explained his procedure before he started and showed me the results afterwards. The technician showed up on time, clean and professional. I highly recommend this company. I've had other technicians do work on my house and by far this was the cleanest and most professional.

From the owner: Air Duct and Dryer Vent Cleaning service. Unlimited vents, Deep Cleaning (4 Stage HEPA filtration)…read more Sanitation (EPA approved organic sanitation using defogger) Odor Kill, FREE Camera Inspection. FLAT Rate Pricing, No Extra Fees or Charges. 100% Customer Satisfaction Policy. Flexible Payment and Scheduling Options.

I had an appointment for a $179 A/C tune-up. We had been customers of 1st Choice for 26 years and…read moreregularly had "Steve" as our tech. He was knowledgeable and honest. He retired, the company changed hands a couple years ago and this is what happened. The new tech "Nick" arrived and immediately declared our existing unit obsolete. He never layed a meaningful hand on the equipment. Since it was 26 years old I decided to go with his advice which lead to cursory look at our furnace and a caution that "Carrier" was fazing out of residential HVAC equipment and they no longer sold it. He suggested that we stop right there before he did any "work" and have his brother "Dan" come in to give me an estimate on replacing both units. He said there would be NO CHARGE for him since he hadn't done anything. He left and Dan came an hour later and gave me an estimate for roughly $14,000. It was emailed to me. When I looked for it the first thing I saw was a bill for $135 for "Cancelling the Tune-up"! There was nothing wrong with my equipment so I called the "office" and this awful receptionist, Heather, immediately got defensive. She insisted that the technician should have told me about the charge and that she would have a lien put on our house if I didn't pay! She Hung up when I told her that she likely just caused her company to lose a $14,000 job. I called back the next day, hoping to get through to anyone who understood the situation. If they were going to charge me $135 for nothing, I wanted them to come back for the $179 tune-up. "Heather" answered again and refused to forward the call, and hung up again! I am a respected business man in the real estate and financial business for over 40 years. I have given out hundreds of referrals over that time. I would never recommend this HVAC company again if they were the last one on earth!

Too expensive. Asked them to come out to replace a thermostat. Trip charge was about $160 and…read morethen they called and said it would be $750 to put a new thermostat in. I turned it down and called E&R Heating and the trip charge was $125 and then the thermostat plus install was another $100 for a total of $225. I have rental properties that I don't manage anymore so I haven't had to call an HVAC person in years since the property manager does that for me. I knew the price should be around $200-300 total and almost $1000 was just insane.