If you can't get the initial contact/outreach right, I can't recommend you, because it means you…read morelack the necessary fundamentals to do a good job. In a world of phones and text messaging (which are not acceptable for conducting real business) maybe they're fine, like texting a buddy. But their form for booking appointments (which is what REAL businesses use) doesn't work properly; it allows booking times they're not open and they claim they don't get the email until 4 hours later (the truth is, they didn't CHECK their email for 4 hours, because they're too busy trying to get text messages). So either the other review is a fake, or that person happily texted these guys and got a better response. So maybe, if you like texting, you'll have success, but if you're an adult that needs to do adult business, I suggest avoiding them until they get their act together. - Fix their form schedule - Stop lying about the fact that you just don't check email timely - Prefer the FORM for scheduling (so it automatically adds to calendars and booking), not your cell phone (which does not).

Andre responded quickly to our request for service. He was patient with us as we searched for the…read morebest product to install. He can to our house on time. Did a good job. He cleaned up. His price was fair.

My wife was noticing more dust in our home and suggested Duct Works, whom we had used a dozen years…read moreago after a large remodeling project, and were quite satisfied with the duct cleaning. The call to schedule was professionally handled and on the appointed day and time, the crew, Alex, Tony, and Jackson arrived. Alex surveyed the home to count the number of vents, suggested dryer vent cleaning as an additional option, and a price was offered and accepted. Long drop clothes protected the first floor, equipment was brought in and the cleaning finished in about four hours. Within hours of their departure, my wife noticed a major decrease in the house dust. The entire project was professionally handled from start to finish. The results are excellent and the cost in the ballpark of estimated range. Highly recommend this company. James W.

My family had been suffering for years with endless allergy symptoms. Then we learned that dirty…read moreheating / AC ducts can be a main source of allergens and molds. I don't like dealing with big corporations so the local ownership of Duct Works Environmental was very appealing to us. After one morning of cleaning using the massive vacuums in their truck, our sneezing, stuffy noses, headaches, and brain fog disappeared. We also have noticed better sleep. Wow! I can't say enough about how professional, fast, and thorough the crew was. Our house smells clean again! Thanks Jason.

We've been loyal customers since 2006. They are absolutely awesome!!!! Always on time. (Except…read moretoday they were 1 hour late.) That's okay, we understand stuff happens. They are ALWAYS polite, honest, reliable and definitely upright about all costs. Unfortunately they do not give a military discount, but we understand they are a small and local business. Highly recommend them. You guys rock!! -Amy

Heinrichs is very reliable, informative, accommodating and does great work! Steve is amazing to…read morework with!! I was very happy with the service and the help they gave us with our new conditioner. They were also very helpful with our furnace. Top-notch company and people! Would highly recommend them!!! Not sure why my post says I am from CA, I am actually from Pewaukee, WI

I had my ducts cleaned last week and I was very happy with the company, technician and the results…read more My house is a difficult house to work on with lots of vents. The technician was very patient and explained his procedure before he started and showed me the results afterwards. The technician showed up on time, clean and professional. I highly recommend this company. I've had other technicians do work on my house and by far this was the cleanest and most professional.

From the owner: Air Duct and Dryer Vent Cleaning service. Unlimited vents, Deep Cleaning (4 Stage HEPA filtration)…read more Sanitation (EPA approved organic sanitation using defogger) Odor Kill, FREE Camera Inspection. FLAT Rate Pricing, No Extra Fees or Charges. 100% Customer Satisfaction Policy. Flexible Payment and Scheduling Options.