Great staff. They live by their estimates. I will never go to another car repair shop. They are…read moretalented mechanics. They are also very patient in explaining what needs to be done. I highly recommend them. PQ

My recommendation is to stay as far away from this place as possible. I learned the hard way that…read moreassuming the quote for their repairs from these people would be fair and reasonable is a fools errand. These people operate on the "gotcha" principle and, once you agree to have work done, vastly inflate the price of their "labor" above industry practices. And, to add insult to injury, install cheap parts that they charge you up to 5, 6, or, 7 times their cost. Total Sleazebags

I've FINALLY found a new auto mechanic whom I can trust to not take me for a ride; in the…read morefigurative sense, not the literal sense. Thankfully, I haven't had much reason to visit a mechanic in a few years but of course, these lucky streaks don't last forever; my 2006 Mazda was making some loud noise when I turned and I was told that it was a wheel bearing by a friend. Also, reaching speeds of 65 mph or greater, my car/steering wheel begins to shake and pull to the left... plus I figured with the mileage (87K) I probably needed a tune-up. Jimmy was great with calling me and keeping me up to date with everything he was going to do, before he was going to do it. After he assessed that it was, in fact, the passenger side wheel bearing that needed to be replaced, he quoted me full price with parts, labor and tax to make sure I was comfortable with it. He also told me he'd check to see if I truly needed a tune-up before doing one and that he'd let me know before he did any further work; it turns out that I didn't need a tune up and won't for at least another 20k miles or so. He was very transparent in the fact that yes, I did need an alignment but more importantly, I need 4 new tires so he suggested I not do the alignment and just get the new tires before the winter time which would take care of all of the issues I'm seeing with the pulling and shaking. Folks, you won't find honesty like this with a mechanic all that often, trust me... I've done the leg work. He was very friendly, quick and efficient. I will FOR SURE be bringing my car back to Jimmy for any future service needs I have.

Jimmy has been doing my work for 40 years since he was 14 years old doing oil changes for his…read morecousin at his cousin shop. I still go to Jimmy after all these years. What does that tell you transparency honesty he knows that it's tough out there all around great guy. You won't be dissatisfied. Trust me. and his help Jose and Messiah are also great mechanics. Hard workers are also honest and transparent, working for Jimmy they have to be they are all around great people go there try them out and you'll be the judge

The guys at Riverside automotive worked on my 2015 jeep grand Cherokee and I may say my jeep drives…read morelike new again. Thanks again to everyone who worked on my car. John lombardi

Speechless. They ruined my SUV. It went in for 1 problem…read morethe power steering pump. He said I just needed knew hoses, which were not put on right. I looked under the hood to see hoses off in plain sight. I got my SUV back and after $800 the check engine light won't go off. It wasn't on when I dropped it off.

I've worked with John the past few years, having moved to RI from NY. He has been wonderful to deal…read morewith, highly knowledgeable and extremely fair in his pricing. Very happy to recommend him. Alan S. Bristol

Overpriced and disappointing experience. John appears…read morefriendly at first, but the way he handles feedback is unprofessional. He gets defensive any time you question a price or suggest getting another opinion. He quoted my daughter nearly $2,000 for a few repairs. When I mentioned going to another shop, he was clearly unhappy. Well, we did and not just one, but two different mechanics looked at the car. Both shops did more work for about half the price he tried to charge. Customers keep your business running, so some honesty and respect would go a long way. There are plenty of other mechanics out there, and we'll be taking our cars to Twiggs from now on they've always been polite, fair, and transparent.

I was a bit past due on my inspection and was trying to find a shop that could repair the muffler…read moreon my custom muffler for a Ram Truck. Everyone was not only charging me an arm and a leg, they also had mediocre reviews and their customer service on the phone was lacking. Then I got a hold of Hartford Muffler and Brake. Let me tell you, my uncle (god rest his soul) was a Master Mechanic and these masters of their craft are few and far in between. I found a shop that is a not only a master of his craft, worked with me with a reasonable price but also made room for me on his busy schedule. I can't thank Rick enough for helping me and I will ABSOLUTELY be returning!

Went here to have my Toyota Tundra truck exhaust fixed that another place screwed up royally and…read moreRick did an amazing job!! I would recommend him a 100%!! Excellent workmanship went above and beyond.

Awesome Mechanics!!! Very knowledgeable and friendly. They diagnosed and fixed my Jeep Grand…read moreCherokee TSI (V8 5.2L) without raking me over the coals!!! No other garage I took it to, could figure it out. Thanks again. Your customer for life!!!

These guys are locked down like they are surrounded by the Bubonic Plague?? can only drop off, no…read moreface to face contact, etc. They are living in a bubble.....they should go out and see what's going on? I have been to 3 garages in the last 2.5 months....all are open and operating normally. I guess they didn't get the memo. They are also acting like they are doing you a favor for the pleasure of their service . Pretty arrogant for a 3.5 star operation. They also shoot from the hip with pricing depending on how they size you up

I took my car in because I was having issues with the brake calipers after a hard stop on the…read morehighway. I mainly wanted an honest opinion on whether it was safe to drive about 60 miles home or if I needed immediate repairs. The mechanic took the car for a quick test drive and did a visual inspection, explaining what they were checking and what signs I should look out for in the future. They were very respectful, informative, and easy to talk to. What really stood out was that they gave me multiple options and recommendations without trying to pressure me into any specific repair or upsell me on anything. That kind of honesty is rare and really appreciated, especially at an auto shop. I'd definitely recommend them to anyone looking for a trustworthy and straightforward mechanic.

Quick diagnostic, immediate repair, and quality workmanship. Highly recommended for all imports and…read moredomestic repairs.

My check engine light came on during an out of state travel right before the 4th of July weekend…read more I stopped at an Auto Zone that gave me a print out of the two possible codes that came up: a low voltage battery and a faulty oxygen sensor, but the technician stated that they dont change oxygen sensors there due to a liability issue. I called several mechanics in the area and they were all booked up until after the holiday weekend and I wanted go get this fixed ASAP. I then googled further and came across L'Europa Auto Repair, the name seemed very appealing to me because I'm European myself :) I called and spoke to a lovely Christy who was very informative and knowledgeable on the phone and she was able to fit me in an hour later. Upon my arrival to L'Europa I was greeted by a cheerful and friendly Christy herself, along with Little and Bruno, her adorable 2 pups which made my day! I immediately knew I was in good hands when Christy and I conversed about my car issues and she definitely knew her stuff, explaining all the possibilities of what could be wrong with my vehicle, this is coming from a girl that knows about cars :) 20 minutes later she approached me with a smile and stated that I was good to go. She advised me that due to my battery recently dying the car computer wasnt properly reset after the jump start and it was throwing numerous codes that the mechanic cleared. I did not need a new battery or an oxygen sensor, after all! She was very honest and upfront about everything - had I gone elsewhere, I'm sure the outcome would have been much different and I would have to spend money on an unnecessary repair. I was so impressed and touched by L'Europa honest work ethic, that I wish I lived closer as this would be my go to mechanic, going forward. I would highly recommend L'Europa Auto Repair to anyone that wants to deal with a professional, trustworthy and knowledgeable repair shop!! Thank you guys!!

Best place to have your vehicle worked on. They will take care of your concerns, answer any…read morequestions and get you back on the road as quickly as possible. I won't take my vehicle any where else.