I live in Ripon and I have stage 4 lung cancer and just when you think you live in a world of non-caring people, up steps a business that puts its customers first. I cannot tell you how refreshing that is. I recently had our bathroom remodeled and Don's installed our custom shower door. My contact was Curtis , my installer was Daniel. They took customer service to a new level. they restored my faith in man kind. Thank you for going out of you way to seeing I was happy. read more

What happened? I called Dec. 27 requesting help installing a window on my motor home. I have the new window from Winnebago. Just needs to be screwed in. Leslie said that was a specialized job for which only one person could provide an estimate. She requested pictures and info to forward to the right person, who was out of the office that day, but would be in touch asap. I sent pics and a description of the job right away. Leslie confirmed receipt and said I'd hear back within 3 days. Friday came and went. Holiday weekend. Emailed Leslie Monday. On Tuesday, she replied saying she'd follow up and let me know. Another day passed with no answer. Emailed Leslie for the last time yesterday. No reply. It's now Thursday, Jan. 5. Had to schedule with Safelite. Maybe they can help. Thanks, David, For the quick reply. I figured it was something like that. read more

Recently had Don's Mobile Glass install glass for a custom shower at our home. Although I am satisfied with the finished product I am extremely disappointed with the process. Due to a recent holiday and family coming from out of town we had a very tight time to complete the work. I got quotes from 3 local custom glass companies and Don's Mobile Glass was double the othe 2 companies for an expedited install but promised that they could do the job within our time frame! The glass when it came out was cut wrong! With only a couple of days before all our family arrived they again promised that they would make the glass company cut another piece and complete the install before we had a full house, they didnt! They showed up a week later the day before all our guests were leaving and with the exception of an apologetic installer we never heard from the management, was offered any compensation or even an explanation of what happened!! As a contractor myself this is unacceptable and I will NEVER use or refer Don's Mobile Glass ever again!! read more

very professional, Service was quick didn't have to wait weeks. The price of our windshield was very reasonable. 1/2 the price of others places. Is cheaper than using my insurance . They came straight to my house and installed it.. no issues at all. Getting a quote over the phone as fast and simple.! I highly recommend Don's mobile glass. read more

We called Dons mobile let them know our RV top right side windshield had popped out while going down the road, asked if they could fix it. (they quoted us $200 more then another place, however they said they could do it the next day, the other place was 3 days later, so as we are traveling we wanted this done as soon as possible we went with Don's Mobile) the next morning nothing, we waited until the afternoon and called they said they were having a problem getting a part and they would keep us informed. Late afternoon nothing, called back and asked for an update was told that they would still show up that day and that they would get an update and call back 5-10 minutes, again they did not call. This morning I called and told them we are not from here and are traveling and need to be updated as to whether or not that they are going to fix our windshield or do we need to find someone else. Was told that she would call me back 10-15 mins, when I said last person said they would call and didn't, she said she would definitely call. It is now almost 4 hours later and again no call. Save yourself the grief and look for someone else that actually follows up with you and lets you know what is going on, not leaving you hanging. read more

I bought solar screens from Don's Mobile Glass a couple of years ago and they have really made a difference in helping my AC keep the house cooler in the summer. Recently, I had an issue with the corners of two of my screens. I called Don's and explained the problem to them. Jose and Alfredo came out and took those two screens down and brought them back to the shop for modifications. Today, Jose and Alfredo returned and remounted the repaired screens at no charge to me. They look great and it feels good to have them back on the house. The true measure of a company's worth is how they support their work and products after a sale, and Don's commitment to customer service is of the first rank. I am totally pleased with how Don's Mobile Glass responded to my issue and would enthusiastically recommend them to anyone in need of their services. A big thank you to Don's Mobile Glass, and to Jose and Alfredo. read more

Don's Mobile Glass - Solar Screens - Auto Glass Services Near Me - Modesto, California

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The day we are leaving to take my son to school, he discovered a broken windshield. Not only did they have the part in stock, they said we could bring the vehicle right down for a repair. Thank you for being our heroes!! read more

I love Don's mobile glass. We bought a house with 7 failed windows and we called Don's Mobile and they came and measured and in a few days time they were back to install. After move in, we had another 3 fail. Called up Don's again and got the same amazing service. The gentlemen that came were friendly, kind and professional. If any more windows fail, you know who I'm going to call without hesitation ....DON'S!!!!! read more

Great work, good communication even if I never got the receipt I requested. The estimate was quick and easy and everything was completed as promised. We had condensation in two windows they came and replaced the glass on both windows and the cost was incredible my reasonable compared to replacing the whole window. Defiantly will use again. read more

Just got a brand new shower door from Don's and it is perfect. They quickly came out for a quote and scheduled the work after the door was made. Have had no issues at all. They have also repaired my car window a few times after getting hit by a rock. Always reasonable and quick. read more

I tried Don's because I had a Groupon, and I'm so glad I did. They had an appointment available quickly, the customer service was AMAZING, and they had me in and out much faster than expected. They did a great job and I would use them again without question. read more

I recently picked up a piece of gravel heading down 99 which resulted in a windshield chip. Not only did Don's get me in and out in 20 minutes but they were half the price the national chain located in town. Excellent service wonderful people. Do yourself a favor and spend local. read more

We had Don's make and install two custom mirrors for our bathroom remodels. Daniel (installer #1207) gave us excellent service. He took the measurements to fit a custom shape and the finished product was beautiful. We would highly recommend them for any mirrors you need custom made. read more

Recently, I had a tech show up at my home to repair a window seam strip that came loose and not only did I receive great customer service, Jose (tech) delivered and no charge. He went above and beyond the call to handle the repair and fixed with ease. I highly recommend Jose from Don's Mobile Glass for any window needs. I greatly appreciate the prompt and awesome level of service. Thanks!!! read more

Today marks the second and last time I will call DMG. The reason? The first time was a few years ago and against my previous experience of using Safelight for a car windshield, I called DMG. I explained the make and model to the scheduler and hoped for the best. The tech showed up late and didn't have the materials he needed. A whole morning shot for my trouble. The second time was today when I waited in vain for a promised estimator to measure and quote on a shower door. I scheduled this with them almost a week ago but when I called to follow up, there was no record of the appointment (which was made at the suggestion of the tile contractor who cautioned me about the high price it would probably be). The timing for completion of the remodel is now thrown off as I will be using another company. This time the afternoon was shot. Two strikes is enough for DMG. read more

Not only valued as a local business, they provided me with excellent service during a difficult time. They have a commitment to their community and customers. I won't be calling anyone else. Thank you, Don's! read more

Had my windshield replaced today thought everything was good went back out to the car to put the receipt in my glove compartment in my book with all the cars info registration,insurance cards all warranty info. And low a behold it's missing so I called they said the technician said the glove compartment was opened he closed it . Well I unlocked an opened the car for him an opened the doors it was not open so not only are there technicians liars they are thief's as well . The manager came out looked through my car like I'm lying andthat I left my car unlocked but I'm sorry if my car was unlocked my car would have been ransacked . There are tvs an all kinds of things in my car so if I left it unlocked my car info would not be the only thing missing period . If you use dons mobile make sure you empty out your car before of anything of value and lock up you glove compartment. read more

My car window came off the track and wouldn't roll up properly. Don's Mobile Glass scheduled an appointment for me within 2 days (right before the holidays). They diagnosed and fixed my window really quickly. It's in perfect working condition and though I've always loved DMG, they made my most recent experience super easy. I was impressed by the quality of work, friendliness of staff and turn around time for such a busy time of the year! Much appreciated Don's. Hopefully I don't have any glass needs in the near future, but if I do, I know where to go. Thanks a ton! Happy Holidays!! read more

Should be Zero stars!!! Dropped car off at appointment time, showed up at 5pm, car untouched. Shop techs said no one was ever assigned my car. Went into office and office gal acted like I was a bother, questioning why my car was not touched. After taking off from work early, my dad driving 30 minutes each way to pick me up from initial drop off, and my wife leaving work early to take me back to pick up uncompleted car, I drove off and will not return. Jason Neri read more

I was at my rental property in Modesto dealing with some issues and discovered a broken bedroom window. I called Don's Mobile Glass and they were able to have a technician out within an hour and the window was replaced. Robert was the technician and he was nice, efficient, and professional. This whole process took place in under two hours from when I initially called, and I was so appreciative of that as I no longer live close to my rental and would've had to come out on another day to deal with this window. Thank you Don's Mobile Glass, I appreciate your service! read more

I had an excellent experience at Don's Mobile Glass. I had a windshield chip and hoped it could be repaired. I wasn't expecting to have as many questions as I did but Isaac patiently answered all of them. I appreciate how they let you know up front that by attempting to repair the chip there is a possibility the chip can spread and end up worse. Long story short they were able to make the repair on the spot without running into any complications. Don's Mobile Glass provides old school customer service, they behave like they really care about their business. Even the office staff were very pleasant and made the whole process very smooth. Highly recommend. read more

Had next day service after speaking to Vicky (very nice and helpful ). Aram came to our house to install a new windshield. He was courteous and efficient! Highly recommend! read more

10/10 I visited Modesto and little did I know a small rock hit the windshield of my car causing a crack. Tried looking for a shop. Luckily, I called in Don's Mobile Glass for an appointment. I didn't have to wait in line for my car to be fixed. No hassle at all. Zack is our repair guy. I love how he even cleaned our windows and vacuum the inside of the car. My family loved the window cleaner so we bought A LOT. Great service! Friendly staff! No waiting in line! HIGHLY RECOMMEND I hope they'll open a branch near LA. read more

Had a bathroom remodel that we needed a new glass shower door installed in. Called and got some quotes from local companies. Dons sent out a very professional installer to take all the measurements and to provide a quote. Decided to go with Don's. I was absolutely blown away with the quality of the installation and the professionalism of this company! They did a excellent job! Warranty on the work, excellent attention to detail, excellent customer service! Hard to find a company you can trust these days. I would highly recommend this company to family and friends. Apparently they've been in business for a long time. There's a reason for that folks, and it shows in the work they do. Awesome company read more

Update: thank you for your replay but Dealer checked the front view camera, no codes as claimed, dealer said maybe the windshield camera cables were disconnected and put pack, the car computer will read a code that will be clears after driving the car for 50-100 miles, this has nothing to do with replacing the windshield,but if bad windshield was ordered that's nothing to do with being able to replace the glass, even if there was a code the calibration team were able to erase it before calibration as they are supposed to be expert in coding and calibration, all what I wanted to know the truth about you ordering the wrong or broken part because when I dropped my car the day before you guys supposed to replace the windshield, I asked the lady to check and see if they have the right part so I do r waste my time and leave my expensive car out at your lot, but you guys decided to tell me about the codes and car need to go to the dealer. Just a waste of time and gas read more

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AMAZING SERVICE!!! The front window of my house was broken. Within about an hour of calling them, my window was fixed. Fast service, reasonably priced. Cesar did a great job. read more

No call backs. Oh well not my lost I'm not the one struggling to make money. Looking for a business that will take care of you? Well don't look here. Disgusting customer service. I hope the owner sees this and talk to the lazy person that's taking phone calls. read more

***Update Below*** Zero stars. Scheduled an appointment on the phone with them and the insurance company on a 3 way phone call last week for an appointment today, they were supposed to be here between 1:00pm and 5:00pm today. Nobody called, nobody showed up. Called and they were less than helpful, there "was no appointment on their system" Response was pretty much "too bad, everyone has gone home for the day" How unprofessional. Update: Got a response from David, the business manager, personally within minutes of posting this review. Spoke with him on the phone for a while, and he already had all the information about the situation and had already identified the source of the error, and he made it right. They bent over backwards to come out and get it fixed right away. Great customer service after the previously mentioned hiccup. It's nice to see a company take customer service seriously and the speed at which it was handled was impressive. Thanks again for your help, we will surely be customers in the future! read more

I called to have two windows replaced (just the glass) and they came out a week later and had them done in under 30 minutes. Very professional and very happy with the quality of work. read more

Too difficult to work with. Did not want to even schedule an appointment until my claim was done. No one is expecting them to complete the job without an approval from the insurance company, but to refuse scheduling before it is done is laughable. Regardless, once my claim was approved I was told to bring my car in, which I did. After dropping it off and having my wife drive me to work, I get a call 45 minutes later stating that the glass they have is defective and to pick my car up or I can leave it there. They were going to attempt to get another windshield in the following day, but if that was damaged then I would have no choice but to pay $1260 for an oem windshield. I said no thanks and took my business to Low Cost Auto Glass, where I had my wife's windshield on her audi replaced. Cost me $820 and they picked up the oem glass and scheduled me for the next day. In all honesty, I'm glad these people did not do their job and inspect the windsheild before I came in because I would've paid more for an aftermarket glass. The only positive thing I can say is the customer service is decent. read more

I was set to get my windshield replaced and when the technician showed up to do the job he noticed that my truck may have rust in the window frame and if so, I could be looking at a large bill to have it restored before a windshield could be put back in it. I was not charged for his visit even though he spent some time traveling here and explaining the situation. I really appreciate the honesty and that there was no pressure to do the job or not. I will be using Dons Mobile Glass again for sure. Thanks Con. read more

Got a rock chip on my windshield on Friday late afternoon, wanted to get it fixed ASAP, call around on Saturday morning, found Don's open and they told me to come right in, fixed it right away. About 1/2 hour from the time I got there, in and out. Fast service. Very satisfied, and for a great price. 5 stars all the way. I highly recommend them. read more

Don't be fooled by the fancy new building. Customer service is horrible. Communication is horrible. They take forever- my car there all day, from 8 am. They said it would be ready by 5 pm, when they close. I rode my bicycle across town to pick it up, only to find my car torn apart, the work not nearly done until after 6-6:30 pm. I missed an appointment. They simply said they were busy. Wow, clearly to busy to call me with an update, or care about their clients. My advice is look around for other service providers. They only care about making money, not developing a loyal customer base. read more

The service provided was great! Recently had my windshield for my vehicle replaced; and they did an awesome job! Highly recommended.

Very friendly, helpful and knowledgeable! Called in for an unusual request (tempered glass for outside patio fireplace) and service was above and beyond. Ordered on the spot! read more

I had heard great things about this place, but I did not have the best experience. I took my Mercedes benz there last week to get the windshield replaced. The car had to be left all day because they currently only have one person available to calibrate the windshields. The issue I had was my car was clean, but upon picking up the car, there was a white residue all over my navigation, instrument panel, and in my cup holders as well. I was in a rush so I didn't have time to go back inside and point it out, but I did call the receptionist and informed her of it. To top it off, my insurance company was charged a "Covid cleaning" fee which the receptionist said is for cleaning that is "supposed" to be done before and after the window installation, but clearly that wasn't the case with my vehicle. read more

Ceaser is so amazing very polite explained everything well got the job done right and fast i highly recomend ceaser and this company

Arrived timely, did the replacing of the sliding glass door professionally. Excellent all around.

Caught a nasty chip on my way home from work, managed to make it over to Dons a little before they closed as everybody else's quotes were outrageous. Thankfully, I was lucky enough to get paired with Chris as he was there to greet me at the gate. Really outgoing and professional. Managed to make it out of there in less than an hour. More then satisfied with my choice to come this way, they need more Chris's out there. Will definitely be back. read more

Don's Mobile Glass - Fresh windshield with all stickers transferred as if nothings out of place.. great service - Auto Glass Services Near Me - Modesto, California

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Went to drop off a windowpane at 10:15 am, I was told it would take about 30 minutes to complete. At 11:15, I returned to Don's Mobile Glass to pick up my pane, to my surprise, now I needed verbal authorization from my property manager. They called and left a message. I called and spoke with the property manager, she gave the authorization. Now it's 1:25 pm and still no windowpane. It's useless to turn on my a/c, I have no window, it's 91 degrees outside and inside. They lack professional courtesy and are incompetent in completing a task in a timely manner. read more