Staff was friendly and professional. They said it would take 30 minutes and that's exactly how long it took. The chip in my windshield couldn't be 100% repaired, so they didn't charge me which I thought was great customer service. It's unfortunate it couldn't be fixed all the way, but nobody's fault, just my own bad luck with rocks and windshields. read more

Windshield replacement for a 2021 Venza with calibration required. The Tech (Cameron) arrived at the time stated was knowledgeable and courteous and very professional. He got the job done in the time estimated and took the time to explain the warranty information as well as educated me on how to tell when my windshield wipers have worn. Will use them again. read more

Cameron B. was my tech. He completed the job in officiant time. He was very courteous and professional. He explained everything in great length and detail. God bless! read more

Safelite AutoGlass - Windshield repair/replacement - Windshield Installation & Repair Near Me - Modesto, California

I had to be rescheduled twice, and the customer service team was great, making sure I was a priority when it came to replacing my windshield. The technician that came to the rescue today was Cameron, I was happy that he had a great attitude and was very nice! He was very knowledgeable and walked me step by step through his process making sure I understood everything. I appreciate his friendly attitude and the effort he put into my windshield replacement. read more

Cameron Balmain was the technician that came out & replaced my Windshelid at my office. & he was amazing, so polite & informative.

Very professional and answered all my questions and gave good advice. We were looking to replace the windshield but the technician advised us not too since the car is only two years old. So he just repaired the nick and did a great job. read more

I set appointment for my motorhome for a repair with full disclosure of the type of vehicle - they even accessed through my insurance company. When the tech arrived, he said he'd never worked on a class A motorhome, and falsely said he couldn't repair because of location of impact. We asked about replacement and he said they don't replace, even though we were told they would/could if repair wasn't viable. Then I get a text that I'd "successfully cancelled my appointment". I hadn't cancelled. Blessing in disguise. We just wasted our time, and now have the opportunity to warn others. read more

What a great place to get a new windshield!! It was very simple to go online and make an appointment for a time and date that was convenient for me. When I arrived I was warmly welcomed, I gave them my keys and they drove my car into the shop. I decided to go for a walk during which I received two texts from Safelite, one telling me that they had started the work and one informing me that my car was ready. The total time was about an hour! Safelite Modesto provides great service with a great product at a great price. What more could you ask for? read more

Very fast service. I was able to schedule a next day appointment. The technician Cameron was very thorough and answered all my questions.

This company surprise me. It was the first time I went there. I had a crack in my windshield and everybody was very expensive with insurance and I couldn't risk keeping this crack in my windshield before it went illegal cause it started on one side and ended up on the other so I called them. They got me an appointment. They fixed it within two hours. The staff is wonderful Smiles. The service was wonderful outstanding and I feel so comfortable driving my bronco now I'll give them five out of five stars with the welcoming communication they text you to remind you they text you to let you know your car is ready all over service great temperature in the office comfortable read more

Had a window that needed replaced and Cameron came out to my place of business and fixed it for me while I was working. It was done in about 90 mins and was a great experience. read more

Had my windshield replaced and my insurance company paid for it. The customer service was great! Efficient and friendly. They were done in about an hour; way faster than I planned on. I definitely recommend having an Uber pick you up if you're not waiting at the shop (Modesto taxis are unreliable). read more

Very disappointed in this company, guy came to my work to put my windshield in it. It started raining and he let the rain get inside my car. They Should have rescheduled the job but they didn't. I wouldn't have these guys put a windshield in a go kart !!! read more

If I could give SafeLite in Modesto zero stars, I would. This company is an absolute disaster from top to bottom. We had a windshield replacement on backorder for six months--which, while frustrating, wasn't the real issue. The real nightmare was dealing with their completely incompetent staff. Calling their number never connected us to the local store, and nobody, anywhere in the company, had a clue about our order or how to help us. Every representative we spoke to was uninformed, unhelpful, and completely clueless about how their own business operates. When our windshield finally arrived, things somehow got even worse. They scheduled an appointment, yet lost our windshield and had no idea where it was. We had to escalate through our insurance company and even involve a regional contact just to get a simple windshield replacement sorted out. The level of stress, disorganization, and incompetence this company caused was beyond unacceptable. There is zero excuse for a business to operate this way. The branch manager, general manager, and district manager either need to be retrained or replaced because this level of dysfunction should not be tolerated. I will absolutely be speaking with my insurance company to demand better options because SafeLite is a pathetic excuse for a business, and no one should have to deal with their income . Do yourself a favor--go anywhere else. read more

Cameron B. did a good job replacing my windshield. He took time to explain the process and answer questions. I would recommend his work to anyone. read more

At first things were a little rocky because the first tech didn't seal the windows correctly (We had two windshields done). I would give it 5 stars if we had the second tech Cameron the first time! He was great and very thorough. It would have been 1 start but Cameron bumped it up to 4. He was awesome! read more

Very friendly staff here! I've worked with Safelite AutoGlass in Modesto, California twice, and each time has been wonderful and educational. I had a windshield chip last year, and this place corrected it right away. Since the damage is not as large as a dollar note, they can simply fill it to stop it from getting worse. I have had no problems at all, and everything has operated perfectly. My family member most recently discovered a chip in the windshield. By the looks of it, the old chip is the source! I've never noticed it and have driven worry-free. However after this was brought to my attention, I began to doubt myself and believe the earlier repair was a failure. Through Permaplate, I scheduled an appointment with Safelite AutoGlass. Since there's a chance it was a failed repair, they were quoting me to replace the windshield entirely. I arrived here and was greeted immediately by the staff. Three individuals (two females and one male) who were very friendly and quickly checked me in. Before they started anything, I asked if they could confirm if I needed a windshield replacement from the "chip". What better people to ask than the professionals right? The lead staff assisted me with the matter and QUICKLY diagnosed my problem. I didn't require a new windshield or a fill for the chipped glass that was causing me so much concern. She assured me it was completed with a great job from last year and to keep an eye on it if it expands. It must have been my eyes playing with me. The staff assisted with canceling my appointment and I went along home. I will definitely be back here whenever I need a windshield repair, although, hopefully not anytime soon. read more

Safelite came out to replace my windshield through my home warranty. Cameron Balmain was my technician. He was thorough, informative and very kind. The work was finished in less than an hour. Thank you for your care and genuine customer service. read more

Cameron Balmain was awesome, explained all that he was going to do and if needed anything else the company will help or explain what else would need to be done read more

Quick and easy service! Going through insurance was easy and hassle free. Pricing varies depending on your insurance. But very professional.

I had a cracked windshield and Safelite came to my house and repaired it. Getting it set up is fast and easy. The work got done when I was not home. When I pulled up the tech had already left, I immediately noticed glass all over the sidewalk and street. The windshield was only cracked when I left. Glass was also all over the interior of the vehicle with no attempt made to clean it up. The dashboard was scratched up, the hood had deep scratches in 5 places. No effort was made to put a barrier down to protect the inside or outside of the vehicle not any effort to clean the glass or sweat marks on the interior. The cover for the auto braking sensor looked like a five year old installed it with a hammer. This is a vehicle with less than 10k miles and six months old. I have made two trips to Safelite for them to fix the damage and over 8 hours of waiting, the job was also over $1700. Go anywhere else for car window repairs. read more

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What a joke! I have had multiple previous experiences with satellite over the course of the years, all of them have been positive, except this one. I schedule the drop off well in advance and I showed up at 8:30 AM that is 30 minutes after they open. I parked my car up front and dropped off my keys with someone inside the Safelite office. While I understood my car could be ready anytime up until 5 o'clock when they closed. I was assured by the satellite employee that it was going to be done by two, and I was going to get updates via text or call. For a time I dropped off my car until the time I showed up at Safelite at 4:24 PM. My car was not moved from the spot. I dropped it off in the repairs were not done and I did not receive any call with any update whatsoever. The person working the front desk seemed clueless. She had no idea what the status of my car was or even if it was worked on. Explain to her my car was in their possession for more than eight hours and now 30 minutes before closing my car was not even moved. There's no way Safelite is going to slam out a windshield in 30 minutes. I grabbed my keys and told her I will never do business with that location again. Food for thought for anyone that's ever going to have a windshield repaired or replaced schedule them to come to your location at least then they can be held more accountable rather than dropping it off for a day and not doing squat. read more

Absolutely a great company to go though. SafeLite in Modesto. The technician was very professional and explained the whole process. SafeLite came to my house for free and even went above and beyond in services. (pointed out chips and little cracks I didn't even notice!) I even wanted to give a cash tip but I was declined. I don't know why the one/two star reviews but this is the 2nd time I used this company. I would recommend 100%. The Mixed reviews are odd.. read more

Scheduled an appointment for my glass repair and my repairman was Nicholas said he would be here between 8AM-1PM and he never showed. He claimed he rang my doorbell which is a ring camera proving he in fact did not ring my doorbell because there is zero footage of him and attempted to call me which he did not. Extremely upset about this experience as I have paid in advance for a windshield replacement and was unable to work my independent job because I had to make sure I was available for my windshield replacement. Now I have to wait even longer for my new windshield as I had to be rescheduled. This is extremely inconvenient and unacceptable. read more

Horrible quality material used for their windshields and their lifetime warranty is also a scam! I got replacement and 2 weeks later the safelight windshield had a small crack in it I assume an acorn or something may have fell on it but not sure. Safelight won't warranty the windshield if something may have fell on it. At this point if a small nut or leaf can crack it tells me the product is very poor and I am not safe with it on my car. Getting it replaced by a different company. I DON'T RECOMMEND THIS UNSAFE PRODUCT. And takes forever trying to reach a live person. They don't even offer warranty in the phone prompts probably because they never cover warranties on their horrible windshields read more

Well, needed the drivers side window track replaced on my son's car. Called the number for the Modesto satellite. Spent 5 minutes running around with a stupid auto prompt. Wouldn't let me speak with a real person. Finally gave up and went with New City Auto Glass. They made to my house first thing in the morning and fixed the issue in an hour. read more

Had my windshield replaced a while back. The technician was very professional and explained the whole process. After the installation, the tape they put on the car peeled a fairly large chunk of paint off my roof. I called the manger and he referred me to an auto body shop they usually work with when things like this happen. Safelite paid for paint repair. I appreciate the manager working through it with me. Just be prepared that this could happen to your car. The technician took before and after pictures, but I would recommend taking your own. read more

I had 2 vehicles in our fleet here at my company and they sent out cameron who had great customer service and got straight to work making this process smooth and getting the job done quickly. We will definetly be using the service again. read more

Cameron was great ! He was very nice and professional. Got the job done quick & explained everything thoroughly!

I had a mobile windshield replacement done on my truck at my place of employment. My tech was Cameron and he was very professional. It was very convenient and I loved that I didn't have to drive to their facility and hang around for a couple of hours waiting. Windshield looks great! read more

What a place this joke was . $179.99 to fix a small chip in windshield and they were very unwelcoming and friendly. One competitor was $79.99 while the other competitor was $59.99. Both competitors were super friendly on helping navigating if going through insurance would be an option. Safelite did nothing to act like they wanted my business or to help me. read more

They are professionals job well done quality work good value no problems and they are very nice

I got the windshield replaced in my 2004 Honda Civic. They came to my house and fixed it in my driveway. The technician (Michael) was pleasant and professional. I am completely satisfied with the job he did. read more

I request my windshield to be repaired through my insurance. Safelite came to my house to repair. I had a crack with several star like cracks surrounding it. They filled the middle spot with something that made it worse. It's fuzzy/blurry/bigger than before. Now I can't see through it, it's very visible and they only repaired the middle spot. I still have the surrounding star cracks around the spot which is shining through the windshield onto my dashboard. They quality of the service wasn't acceptable. The tech even hit my car door several times with the stand he used to hold all his equipment on. I know this because I was watching from inside the house through my camera which was pointed directly on him. For the value all I can say is it was covered through my insurance, so $0 out of pocket. I guess you get what you pay for. HIGHLY DO NOT RECOM read more

Safelite AutoGlass - Different angles shows more star cracks. 5 in total not fixed - Windshield Installation & Repair Near Me - Modesto, California

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Mike & the Customer Service Team are LEGIT! I was leery about this place as well, but they did everything they could to help me solve my issue. The driver side window on my beetle was damaged, and I was told that they replace regulators. Unfortunately the part needed special VW tools to complete or a "special trick", regardless Mike went above & beyond with his communication and insights. I highly recommend giving them a try for your auto glass needs. read more

Safelite AutoGlass - Safelite AutoGlass Modesto Ca Office - Windshield Installation & Repair Near Me - Modesto, California

Had my windshield replaced 5 months ago. Recently noticed a pool of water under my floor mats and paid $200 for Toyota to look at it. They found the leak was coming from the windshield and may be some damage to the electrical too now. won't be able to get the windshield replaced until next week and since it's been raining heavily I can't drive my car until then. Really disappointing. read more

Safelite AutoGlass - water - Windshield Installation & Repair Near Me - Modesto, California

Called them they answered with automated answering system and then I was told to go to their website for estimate to replace windshield, finally an agent answered and told me that I will get a call back by 6 pm, they never called me. terrible service will absolutely not recommend them, I called Don's Mobil they answered me immediately told me to bring my car the next day for repair, great service. read more

Had them come out to replace my windshield on my F150. They used an OEM windshield. Had a big rain storm and truck went haywire. Lights starting flashing and truck would not turn off even with the key completely removed. Stranded in a grocery store parking lot. Got it towed home. Figured the issue had to with the rain. Started checking the fuse box and relays. Checked the main harness drivers side kick panel, wet! So pissed, spent all day diagnosing the issue. Water actively dripping from the windshield to inside the cab down to the wire harness. read more

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DONT GET YOUR ROCK CHIPS REPAIRED!!! So I called safelite to get 2 rock chips fixed on my windshield Thursday night. Not even 24hrs later Friday morning I woke up to the crack spreading more than 6", note I've had these 2 chips for months. If I would've never gotten them "fixed" by safelite they would've never spread. Now they want $450 for a new windshield no discount at all. FIXING YOUR ROCK CHIP WILL COST YOU MORE MONEY. read more

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Did not start working on my car until 3 hours after my scheduled appointment only to tell me they couldn't fix my window due to a scratch in replacement window. Also rescheduled two other customers while I was there due to lack of techs. Very unprofessional! Do not recommend to anyone. read more