After being loyal customers for almost 4 years, we are officially done with Groomingville…read moreRockville. Our last three visits have been frustrating, but this final experience was the breaking point. I brought my Border Collie in with very specific, detailed instructions for a "pet trim" to improve her comfort and hygiene: Detailed scissoring and blending on the legs to avoid blunt, choppy cuts. Thinning shears to reduce density on her tail while maintaining the "flag" look. A "tunnel belly" and sanitary trim for cooling. Instead of the skilled scissor work I requested, they took the absolute "easy way out." They finished her entire grooming in 30 minutes (it usually takes an hour), and when I picked her up, she had been shaved to a 1/8th inch "puppy cut" all over. For a double-coated breed, this is devastating to their ability to regulate temperature. When I called to address this, they claimed I asked for an "all-over trim." In what world does a request for a blended, functional trim result in a total shave-down? To make matters worse, the staff member hung up on me, saying they were "really busy" and offered zero accommodation or apology for ignoring my instructions. It is incredibly disappointing to see a business treat a long-time customer with such blatant disregard. They clearly prioritize speed and high turnover over actual grooming technique and customer service. We will not be returning.

I've been bringing my dog to Groomingville for about four years now after being referred by a…read morefriend. What keeps me coming back is the friendly customer service, careful handling and how thorough they are! My dog really loves the owners and the groomers. I book my dog's appointments online - they send out reminders and text notifications when grooming is almost complete. My dog always comes home adorable, soft, smelling good and they always send her off with a cute bandana. They take really great care of my dog!

We started using Park, Bark n' Scrub many months ago due to the unreliability of our previous…read moremobile groomer. We are thrilled with the change! Danielle is friendly and reliable and most of all - she does a great job. We always go with a short cut on our Maltese for ease of maintenance and Danielle's cuts are very consistent. Our dog always looks the same, which is a big positive in my book. Other groomers have delivered inconsistent looks when we simply wanted the same haircut. The convenience of the mobile service is hard to beat too. It's a little more expensive than service at a brick and mortar building, but it's worth it in my opinion. You won't regret going with this business for your furry friend's grooming needs. Highly recommended. ***In the post-grooming photo of my pup, he'd had a recent vet procedure that resulted in a stitch in his forehead and a partially shaved right leg. Danielle was careful and attentive***

Okay, obviously having the grooming van come to your door is incredibly convenient. What you might…read morenot realize, it minimizes a huge amount of stress! Most groomers do multiple dogs at once--and your dog sits in a cage in the meantime. Not great. Maria is working with just one dog --yours--from start to finish--so it's way less stress for your baby. I should also mention that Maria is the best, kindest, most competent dog groomer in the DMV. Full stop. If you have a small dog, don't even *think* about going anywhere else! Not only will your furbaby be gorgeously groomed, you will have the peace of mind of knowing he is being cared for by 1) someone who genuinely loves dogs, and 2) is also incredibly talented and experienced. I don't trust my little guy with anyone but Maria.

The staff is great! They are very accommodating for my pup who has turned anxious as she's gotten…read moreolder and no longer likes daycare (she figured out how to open their door and just leaves when she feels like it ). They recommended she did day boarding and she loves it! They know us by name and are always happy to see her. Definitely recommend for anyone looking for a place for their pet to relax while you are at work.

Three years ago I raved about Olde Towne Pet Resort to every dog owner I knew. Now I wouldn't board…read morea houseplant here. Great to horrible, entirely self-inflicted. Every booking, every pet, every time: more signatures and "agreements" than a mortgage closing. Somewhere there's a lawyer who's never met a dog and decided the real threat to this business is the guy who's paid them loyally for three years. You carefully fill out the entire grooming form online, pick every option -- then show up and they shove a paper copy across the counter to sign the exact same thing again. And after all that paperwork, they still claim they don't have the phone number they've had on file for three years and called me on before. Let's put this in perspective. I can order dinner to my door in two taps -- Reorder, Apple Pay, done. A stranger drives hot food across town on the strength of my thumbprint. But dropping off dogs these people have known for three years apparently requires a signing ceremony and a fresh liability waiver every single visit. In 2026, that's not caution. That's a business that's forgotten how to trust its own customers. And then there's the membership -- the crown jewel of contempt. They took a system that worked and actively torched it. Gone are the daycare credit packs: fair, flexible, buy-what-you-need, the way a business treats people it respects. In their place, a pricier monthly "membership" that auto-drafts your card whether your dog walks through the door or not, with no rollover for the days you paid for and never used. Read that again: you pay, they keep it, your dog gets nothing, and they call it a perk. It's not a membership -- it's a standing withdrawal from your bank account with a bow on it. It punishes the exact people who kept this place in business: the regulars whose lives don't run on a fixed weekly schedule. Some months my dogs come once, some months five times, because that's how actual life works -- and this program is built to make sure I lose either way. It doesn't serve pets. It doesn't serve owners. It serves a spreadsheet, and it treats every loyal customer as a recurring charge to be maximized rather than a person to be valued. It is, top to bottom, the most openly hostile "loyalty" scheme I've ever been asked to fund. When customers spend more time signing forms and fighting your billing than petting their dogs, you're not a pet resort -- you're a law firm with a kennel attached. Take your pets somewhere that still remembers what the word "customer" means.

Wonderful experience! A great and stress-free experience for me and my dog. I highly recommend Greg.read more

Our 17yo Pom is no longer accepted at regular pet groomers because of his age and health. We hired…read moreGreg the Groomer to come to our house. You can tell he loves the pups and his job, and was very gentle with our fearful old guy. Will hire him again for the next haircut

**** Groome is…read morefantastic! The facility is always clean, and Tara absolutely loves going there. The staff are incredibly gentle and patient, especially with service dogs. They take great care during nail trims, which is something I really appreciate. When Tara comes home, she smells amazing, and her coat is always fluffy and extra shiny. Their service is prompt and professional, and I especially appreciate the 20-minute heads-up phone call before pickup so you have time to get there. It's such a thoughtful touch. It's clear that they truly care about the dogs in their care. Highly recommend Groome to anyone looking for quality grooming services!

Great spot!! Amazing service, convenient location, and quality product. We'll be back…read more I have a pretty nervous long haired chihuahua, who was very hesitant when we first walked in. But when I picked him up an hour later he was trotting around, perfectly cut, and very happy. Scheduling online was easy and they called 15 minutes before he was done. No complaints, highly recommend!

I have a regular groomer that I really like and she grooming my Maltese for almost 3 years. She…read moreraised her price and I couldn't afford it as often as I would have liked. I was worried about finding another groomer. But Azria was very good and have a great bubbling personality and she took the time to listen to me and took the time for each of my dogs. Because I am disabled, I can't afford overpriced groomer and she was reasonably priced. I happy with her love for pets and her clients

Azra has been grooming my goldendoodle at my home for a few months now. I'm so so grateful to have…read moreher as my girl's groomer! She does an absolutely fantastic job and my dog loves her. I would highly recommend Azra for any dog that needs regular grooming!

We just wrapped up our second stay here, and it was another great experience. What stands out most…read moreis how friendly and caring the staff are--you can tell they love what they do and truly look out for each dog. It's such a relief to know we're leaving our dog somewhere safe and welcoming, and that she's in good hands while we're away. She came home happy and relaxed, which says it all. Highly recommend if you're looking for a place you can trust.

This was our first experience with Healthy Hounds and so far I'm not impressed and unsure I will go…read moreback. 1. I called ahead and schedule whatever is done my first visit. When I arrived there was no record and they didn't know I was coming. Ended up giving me a tour and when I asked if I could do the evaluation for my dog, they said they needed vaccine forms. Ok, fine, but would have been nice if they had told me that ahead of time. Not a big deal, but I took note of poor communication. 2. We work out the vaccine forms. Not sure what happened as Healthy Hound told me my dog wasn't up to date. Ok, so I call the vet and ask to get him updated. Vet says he IS up to date. Fine. Weird and a waste of my time, but fine. 3. Get the evaluation scheduled now the vaccines are sorted. They tell me I have to sign a form beforehand. Ok, done. When I arrive they tell me I have to do it again. Ok, no big deal but am noticing they just seem overall unorganized. My dog is dropped for the eval and I let them know he's a herding dog who loves to run and he does bark. They say no problem we have lots of dogs like that. Great. 4. They call kid way thru the eval and say my dog passed but "because he is a puppy can they give him breaks?" I ask what a break looks like and they are sort of vague and not making sense but something about protecting him from fights because he runs a lot and the other dogs get worked up. So I ask if he got into a fight? They say no, they caught it before it escalated. So I ask for clarification: what is the break they want to give him? They say they want to put him in a secluded room from 12-2. And upon my insistence, they finally admit this break is to give the other dogs a break from my dog. I know my dog is a lot of energy, so I get that, but the point of sending him is to have him USE the energy. I can crate him at home for free. So I'm already thinking this isn't a good fit. 5. I go pick up him up two hours earlier than I have to because I'm. It feeling this. I was required to put a credit card on file and assumed that would be how I would pay. Long story short, that's not the case and they wouldn't give me my dog. Now, I understand I have to pay. That's good biz but the poor communication just feels like a dealbreaker. They seem so unorganized. Caveat: from what I understand there was a system change and I suspect I have just fallen thru the cracks, it happens. But calling to tell me my high energy dog who I'm sending for him to be able to run and play needs to be secluded for two hours of a five hour session and how they tried to spin it like "he's a puppy he needs a break" feels like something we aren't going to recover from given this is my first impression. Super bummed. Really wanted this to work.

Alexis grooms my Pixie Grrl to the T Pixie always returns…read moreto me happy and unstressed. Thanks Alexis and DogieZone.

The staff was very friendly - from booking my appointment to the front desk. They all seem like…read moregreat people to be around dogs. The place was clean, smelled fresh and was well organized. I took my foster dog here for her first bath (with me). I booked a standard bath with a groomer and added a teeth freshener. Again, friendly staff. My foster dog was in a cone the first few weeks I got her and unable to get a bath. So she smelled pretty bad. The total time was around 2 hours. She looked clean and was happy after. I would rate the bath a 7.1/10 smell/cleanliness wise and how long it seems to have lasted. To be fair, it's summer and she enjoys long walks. I would maybe come here again and try the shower stations to bathe her myself.

My four year old dog was groomed by Cecil today at Elysiem…read more My dog has never looked better! He was a completely different dog when he came home. So happy and joyous. We have been going to a groomer for 40 years in Bethesda and we are now switching over to Elysiem. The customer service was amazing. What a gem. Highly recommend.

I've been taking my dog to get groomed at Elysiem for over a year now and I love it! The staff is…read morereally attentive to his fur and the animals are not caged while they wait to be picked up or groomed. Before I drop him off I am always able to check in with my groomer to discuss specifications for my dogs hair and any concerns I may be having. Once it's time to pick him up I am able to talk to the groomer about any concerns she may have such as tangles, dryness or problem areas. The staff are always flexible with scheduling and I appreciate being able to book my next appointment during checkout if my current appointment, but also being able to change it if the need arises. I will continue to bring my dog for services here.

We've been going to Dawgs and Paws for years . Yoobin is the only one I would trust with Louie. I'm…read moresure the others are great as well but Louie seems relax when Yoobin grooms him .

Everyone is kind and caring. They always do a great job with my terrier brothers. And my dogs are…read morenever afraid! I have been coming for years and have never been anything but very pleased with the results!