We have had Masjede at our home for several different plumbing issues. He's so efficient and always…read moredoes an excellent job. Such a pleasure to work with! TV

We just had the fellow whom we consider to be "Our man" at Davis Green out this morning for some…read moreGenerac related service. Conner's arrival was preceded by a text with his picture and full name stating he was on his way. I have used Davis Green for only Generac related installations and upgrades, but back at Davis Green, from the lady who answers the phone, to the supervisors, to the tech's themselves, it is a professional, first-class outfit and I do not hesitate to recommend them to others for any of the services they perform. Jim Molbreak

Erik was at my home for over an hour cleaning my 2 A/C units, checking the refrigerant, and…read morechanging the filters. He was very thorough and professional. At the same time he was also very personable. If I need more work, I would be happy to see Erik return. I can highly recommend West End Heating and Air. A year ago my AC suddenly failed in the middle of the summer. They came out quickly and replaced my unit at a very reasonable price.

We had West End Heating and Air replace our heat pump/air handler and we're very pleased with the…read moreresults. We opted to pay more upfront for a better unit (American Standard) that qualifies for an energy efficiency tax credit. So unless there's an issue with the tax credit, we ended up paying less for a better unit in the long run. They completed the job in about 5-6 hours.

Mark Vella - I have had him multiple times in my home and today on an HVAC install in a rental. He…read moreis great. He is quick, thorough, quality work and polite.

Howell's provided same- day service on my home's HVAC sytem. The Technician, John Marshpund,…read morearrived on time, diagnosed the problem, got my OK to repair and finished the job in about 2.5 hours. I was very satisfied with the service and final price as well.

Our furnace died the Friday before Christmas about 10:30 pm and with us leaving Saturday. Foster's…read moreon calling guy came out, was here until 1:30 am, figured out that the blower motor had died, so couldn't fix it until early the next week. The next week, it turned out it was a more serious breakdown than first thought. The cost to fix the 18 year old gas furnace was going to be about 2/3 the cost of a new install so on their advice we decided on a new one. The crews were polite, professional and got us up and running with a new 2 stage, 95% efficient system and at the quoted price. We're warm and toasty now!

The staff was very professional and very courteous, but I still feel we were overcharged. I was…read moreexpecting the bill to be between $400 and $500 and it was the guts of $1000. I understand it was the weekend and I expected a certain charge, but it was double when I anticipated. And also what I anticipated it to be , we have a few properties, so I'm very familiar with cost, I was shocked that their cost was so extremely high compared to other companies.

We switched to M W Butler about a year ago for generator maintenance. They are courteous,…read moreresponsive, professional and customer oriented--very friendly and helpful. We asked them to replace our generator. When the generator didn't arrive as scheduled because of weather, they kept us informed every step of the way. They installed the generator and finished the job in heavy snow. I highly recommend them --from the lady who answers the phone, to the highly skilled technicians to the owner.

They are professional, kind and considerate. I have these guys come out every year. They keep…read moreeverything working great.

I had this company install a 4 ton ac unit, and they did a good job, where problems were solved as…read morethey occurred. This was in May- the unit worked great all summer. We had another service call today on a heater issue, and Ryan found an old switch that was inoperative. The owner was helpful, and friendly. I recommend River City Heating and Air

This review is strictly based on my experience in the lack of communication and customer service…read morewith this company as no work was performed. During the most recent snow/ice storm I requested service. in the area most people are dealing with icy roads/driveways due to freezing temperatures and lack of supplies. This company refused to pull in my driveway in their VAN. I made arrangements for them to park in my neighbors plowed yard the next day they refused to walk on the ice to service my home. The tech guy waited in his van for about 15 minutes then left no call or anything. I tried calling back 3 separate times no answer when I finally called from my husband's number someone magically answered. While I'm not at liberty to put anyone's safety at risk if this is an issue that you have had and you witnessed my street/ road conditions why not just decline the service instead of making me continue to wait only to be told after day 2 that you can't service me. And the only concern you have is that you have had 2 technicians come out to waste time and money. Nevermind the fact I have no normal heat running. Horrible customer service and lack of communication!

My HVAC system leaked and not cooling upstairs in early June. After unsuccessful effort by one guy…read more, and thorough search in Yelp, and after talking to several other techs I finally decided to get the repair done by Fusion. I am finally so glad for the great service of Andrew from Fusion. I found him to be very talented, honest, reliable, hardworking, committed. Probably attitude is not the best, little short-tempered, but that is acceptable while I get such a reliable service for complicated problems like HVAC. I would go with a less nice but reliable and honest HVAC guy to resolve my HVAC problems rather than super nice but unreliable tech. And of course the price charged for the repair was very reasonable. I guess service of Andrew and Fusion is already popular, but I wish further success of his business.

Absolutely fantastic! Sergii came out to repair our long broken ice maker that had been…read moreunsuccessfully repaired by another company, and he managed to fix it on the first go. He also came out to look at our dishwasher that was no longer running one of the cycles successfully. He gave really good advice as well. All in all, Fusion provided excellent service at very fair and competitive pricing. Moreover, the way that they structure their pricing so that you don't pay for unsuccessful repairs is excellent. That's really putting your money where your mouth is. They're definitely my go-to for appliance repairs. Great stuff.

AC was set at 70. Never got cooler than 73 and that was only because the downstairs unit was…read morecooling both floors. Excelsior came and charged me $477. It did not help. They returned and said it was working. I called another company for a second opinion. They said there was a leak in the refrigerant coil. They fixed it. Excelsior has not refunded the $477 that accomplished NOTHING! !

An honest and great company/service. I was looking around for someone to help replace our furnace…read moreheater because ours randomly shut down one weekend. We already had two other companies come out and diagnosed our furnace which they confirmed that it was indeed..."broken". I can't help but first say that this company is now (and forever) my go to people when it comes to our HVAC (and what they are able product and services they offer). I had gotten the referral from my boss and decided to go ahead and get my ticket in. I EMAILed them and they responded back within (or even less than) 30 minutes! Elizabeth was so helpful and friendly with my situation on the furnace and told me that one of their guys would be available to check it out and to give us an estimate of what their service would be to replace it. They were very accommodating with my schedule because I wasn't going to be available until after 3pm that day. Jesse was the person who came and checked out our "broken" furnace and to give us an estimate. Their communication was wonderful, Jesse texted me when he was 10 mins away. I was so sure our furnace was broken because we had two diagnostic done on the furnace to confirm that it was INDEED...broken. I told Jesse of our situation and what the results of the last two reviews. I s*** you not....he fixed it. We had freaking heat for the evening and the following week. Our gas furnace is about 20 years old and was told by two other companies that it was broken and needed to be fixed and maybe even the AC too! Jesse was so helpful explaining to me of what he found and fixed (and I actually understood him! haha). He was so professional and so helpful in our situation. Long review short - because of our furnace breaking down the first time and that we have an 8 month old, we decided to get it replaced. Both Elizabeth and Jesse from the company had great communications in helping us set up a date and answering any other questions that we may have had. We seriously got very lucky with finding these wonderful people and company. Anyways, they gave us a date and time. (Helped me out and) showed up earlier than expected to get started on the replacement. Their team was very friendly, professional, and funny to work/talk to. They replaced our furnace within a reasonable time and told me of what is to be expected on turning on a new furnace. Overall, my experience with this company for the past week has been very pleasant and gave me a peace of mind of my home. I could not have asked for anyone better. These guys will be replacing my AC once that gives in as well - haha. These guys are definitely a keeper and I would highly recommend this to anyone in the Glen Allen/Richmond area. Thank you Elizabeth, Jesse, and Jesse's team (aka Tony and Chris)!!!!