I've used Overhead Door multiple times over the years from fixing a broken garage door opener on a…read morehouse we just bought, to routine maintenance, to installing a garage door opener on a door that did not have one. From the original call to the office, talking to the person answering phones, to whatever technician they sent out, the experience has always been friendly, efficient, and effective. The technicians walk me through the process and, in this particular case with a repair, John told me the different options. There is no "sales pitch," no pressure, just friendly explanation and professionalism. John was knowledgeable about the cost of parts needed to complete the job, and even tried lubrication on one of the garage door prior to replacing parts. In other words, he was trying to save me money if at all possible. Overall, the experiences consistently excellent, and their prices are reasonable. I don't see myself going anywhere else for maintenance with my garage doors.

Great job by Kevin! He was knowledgeable, personable, and took the time to explain all the remotes…read moreand keypads after installation. The overall price was very competitive versus competitors.

I recently purchased a home. Shortly after I discovered I had an obnoxiously loud garage door. Not…read morewanting my new neighbors to instantly hate me I attempted to only use my garage door as absolutely necessary. I didn't know anyone who fixed garage doors so I reached out to yelp. I eventually found a company with good reviews. Only problem was the other company wasnt answering their phone nor did there seem to be an answering system in place. Sooo, I was forced to expand my search. That's when I found 'Door to Door'. They were great from answering my initial call, sending someone out in just a few hours to fixing my garage door on the spot. I couldn't be happier (well... Only if the sellers would have taken care of it before closing). I will definitely be calling Door to Door the next time I need any servicing done!

Door to Door installed our garage door many years ago, and when we had a little "run in" (no pun)…read moreearlier this week they were phenomenal: -Monday morning: Accident happened; I called when they opened. -Monday afternoon: Alan and Scott were at our house to assess the issue. Said we need a new panel (whew - we were worried we might need a whole new door) and that they'd relay the results back to the office so they could advise us on pricing and timing. -Monday afternoon, barely 30 minutes later: Someone called from the office with the price and said they could do the job the next day since the panel was in stock. -Tuesday mid-morning: Guys were at our replacing the panel. Found that the panel had some dings when they took it out of the box; said they'd install it for the time being but replace with a new one. Said we wouldn't pay until the new panel was in. -Tuesday early afternoon: Came back with the replacement panel and finished the job. -Tuesday afternoon: Husband called and spoke with Scott at the office (I think there are two Scotts) to pay with credit card. End of transaction. Barely 24 hours after it happened, it was like nothing happened. We appreciate the promptness, the professional yet friendly conduct of all involved, and the fact that the guys who came were masked by default. They're the real deal; A+ and highly recommended!

Ben reprogrammed our key pad was very helpful professional and got it working in no time. Would…read morerecommend them and use again for all garage door needs.

I just got my garage door and opener replaced today by Overhead Door and Control. It looks…read morebeautiful. The installers were great. The customer service was fantastic. The owner took the time to explain my options so that I could pick the right door for my home. I was very happy with my new door and opener!

David was great to work with. Replaced our 2 car garage door with one big door. Looks great.read more

There were timely and professional with their service. They are definitely on pricier end, I wanted…read moreto finish the job right away and decided to pay the premium.

I've owned and managed multiple businesses and investment properties for decades. I have to say…read morethat my dealings with your company, from my first conversation with Meghan, to finishing up with the installers, Aidan and Oscar, has been outstanding. We'll do business again, and I will certainly refer you. Thank you! Sincerely, Damian

After speaking with them today, they have advised us that since my husband reconnected the bar so…read morethe door would open, that makes the warranty void. She said it was an outsider fixing the door. We had no choice. I called and called and called. No one got back to us, and we needed to get our car out. We were unaware that when we bought the garage door from Home Depot that they only sell it to you, they purchase from Clopay and subcontract to Buy Rite to install, so you deal with three separate vendors, and no one takes responsibility. If we would have read the reviews on the companies, we would have never purchased through Home Depot. This has been a ordeal since May 15,2026. The bolts have fallen out from the door frame and now we are told to bad. The service department was extremely rude and the quality poor,

I stopped by their offices after having breakfast across the street to inquire about a repair. In…read morethe office was a man and a woman who really weren't very helpful. upon inquiring about the repair the woman began writing my info down and informed me that someone would call me. I had to push to inform them about what my needs where and what their terms would be. At that time the man walked over and asked me a few questions about the repair. Upon answering the questions he began to walk out of the office without ever truly responding when I realized that he was holding the door open for me to leave. Wow, no introduction no explanation of the fees, how payment is to made or anything. Not even a thank you for choosing us. It was pretty bad customer service. Long story short I would have given them 1 star except that the actual repair man was very nice and accommodating. He explained all he needed invited me to watch the repair if I wanted to save money on future repairs. Funny thing is when I went into the establishment to inquire about repair the lock I also wanted to inquire about having an opener but based on the treatment I received I decided it would be worth it to do it myself rather than spend money with a company that doesn't appreciate its customers. Update : The reply from the establishment attempts to discredit me because I don't review often. I find that the frequencies of my reviews to be irrelevant. What is important is that I felted so moved by the experience that I was compelled to write. I reiterate that the serviceman was nothing short of a gentleman and a pleasure to do business with. This was not me feeling leaving the office and I expected to be treated worse by the field tech. This was not the case, making my treatment in the office even more appalling. The purpose of my review was to inform the establishment that I did not appreciate the way I was treated. Perhaps it was an oversight related to being busy or failing to realize that while you do this everyday this was my first time in the office and a little more time could have / should have been taken to explain the process. What really made me mad was that the individual I was dealing with simply walked off / out the door while speaking to me and left me standing in the office mid-sentence.....no one even thanked me for using their services......

Do not ever use Metropolitan Garage Door. Never. Not under any circumstances…read more Metropolitan installed our garage door and our garage door opener in 2006. In 2012, the large center coil snapped and the door literally came crashing down. It was terrifying. They were responsive and came out the next day to temporarily fix it, but then it took another week for the full repair because they had to wait on parts. The repair was done for free, because the door was relatively new. I appreciated that, and until yesterday, I would have been happy to recommend them to anyone. On Tuesday evening, I backed out of the garage and pushed the button to close the garage door. It started to come down, and I watched the cable on the left hand side come shooting out. This was followed by the entire left side of the door falling down off the track. The door was solidly jammed, on a diagonal, with the left side out of the track and only the arm from the garage door opener holding it up. Luckily my father was visiting and he disconnected the garage door opener, and managed to manually close the door (partially). It was still at least three feet off the ground on the left side, and it couldn't be locked in any way. Not good. First thing Wednesday morning, I called Metropolitan on my way to work. I explained the situation. He told me that this is quite normal and he'd have to look up my paperwork and call me back. He called me back about 15 minutes later and confirmed that they'd installed the door in 2006, realigned it/oiled it in 2009, and replaced the coil in 2012. He said he had no explanation for the fact that it's fallen twice in less than a year, unless I'm "overusing" the door, or maybe I'm "misusing" it, but he'd send someone out to take a look. I said that I'm usually the garage door normally, but I was getting on the train, so I really couldn't argue with him about that. He told me he'd call me after his guy had determined the problem. Around 10am, my nanny texted me to say that the garage door guy had come and was very nasty to her. He closed the door properly and told her not to touch it because it was dangerous. He said he couldn't fix it and he'd be back "sometime next week". Then he left a receipt that said he'd been her for an hour, when in reality, he was here for less than 15 minutes. I was tied up with work so I gave the information to my husband, who called them and was told they had to order the part, but they'd have it fixed this week. Okay fine. This morning, I received a call on my cell phone. As soon as I picked up the phone, someone SHOUTED at me "what did you do to that door?" I was completely lost, and had to ask twice who the caller was. I still don't have a name, but I know it was Metropolitan. This person then proceeded to berate me, telling me that my "story" doesn't make sense, that I "obviously jammed something into the tracks to break the door" or that I "took a wrench to it". (Note: I am not proud to admit this, but I wouldn't recognize a wrench if it fell on me). I explained that I did nothing but push the button to close the door and the cable snapped. He yelled and ranted and raved at me for 20 minutes - telling me that these things don't happen, that he has 40 years of experience and he know that I did something to the door, that I'm overusing and misusing the door (how does one misuse a garage door, incidentally?), and that I have no idea what I'm talking about. I told him over and over what I did and what I saw to no avail. He said he would send a man over this afternoon to SHOW ME what I must have done to the door. At this point, I legitimately thought the man was crazy, so I told him I no longer cared what he thought and I just wanted it fixed, which my husband was told would occur this week. He screamed "I TOLD YOU I CAN'T GET THE PART UNTIL NEXT TUESDAY!" Then he said he wasn't dealing with me anymore and he hung up on me! I was so upset that I was literally shaking and I almost started crying. I called Door Boy in Berkeley Heights at 11:30 am. By 1pm they were here. By 2:15 pm, the door was repaired for $170. The repairman told me that the problem was that the center coil didn't have enough tension on it to support the weight of the door. The lack of tension caused the cable to loosen, and made the door come down unevenly. When the door dropped unevenly, it cause the cable to jump off the pulley. This was the result of the coil (which Metropolitan installed last summer) not having enough tension; it had nothing to do with the way we use the door, how often I open and close the door, or anything else I do. It was the coil! I will be calling Metropolitan tomorrow to let them know that they can keep their part, their recriminations, and their attitude because I will not be using them again. I will also be telling everyone I meet this story, because no one should be subjected to that kind of abuse over a lousy garage!

All Jersey Garage Doors is a family owned company located in East Hanover. They specialize in new…read moredoor installations as well as upgrades or repairs for your existing Garage Door needs. Thier experience in the field is second to none and I can tell you first hand that they are prompt and professional. In business since 1996 they have always been a helpful and significant part of this community and are always willing to put customers First. No job is too large or small for All Jersey Garage Doors. I Highly Recommend them.

Awesome company!! They replaced my old garage door. They came when I wasn't home and did the job…read moreperfect, trust them 100%.

Great Service, our service technician Andy was so polite and so knowledgeable about our Lift-master…read moreVertical Doors. He identified our problem literally seconds... Unfortunately Andy did not have our part on his truck... I felt bad for him that meant he would have to come back... it was Friday afternoon I expected Andy to tell me can we make an appointment for Monday... Not the case Andy asked if I'd like him to return Saturday... WoW, Andy returned Saturday as promised right n time... He completed the necessary repairs within minutes installed a additional desired wireless keypad and wrote me up... I couldn't believe there was no surcharge for a Saturday Service Call The bill was beyond my expectations it was so reasonable... Andy, also went above and beyond our expectations... Polite, knowledgeable, well spoken, communicated the trouble with our lift -Mastér door Lift in easy to understand terms... Andy was so kind I wished he lived closer so that I could befriend him... Thank you Door Woks for addressing our OH garage door as quickly as you did and for getting us back in business as quickly as you did... Thank you... And that's why I gave Door Works 5 out of 5 Stars they simply exceeded exceeded all of our expectations... Joe C Wyckoff, NJ

Door Works' employees Maryellen Meister and Hernan Arbaiza misrepresented and misled my husband & I…read moreafter we complied with Door Works terms and thought Hernan Arbaiza knew Fimbel, the garage door product we bought. Maryellen Meister told us that Door Works rejected a "claim" for the new/correct doors approx. after 5 months after Hernan Arbaiza admitted to my husband that he made a mistake when he placed the order with Fimbel, the garage door manufacturer we chose. Maryellen Meister told me that Door Works did not sell a lot of Fimbel doors because of their bespoke/customized styling, essentially, when I complained about Hernan sending us proposals with wrong information after we told him what we wanted (e.g., no windows, matte brown color, a design that replicated our original garage doors). Hernan Arbaiza showed up with Fimbel garage door samples at our home. He gave us a Fimbel catalogue. We even visited Door Works' showroom in Elmwood Park, NJ and literally discussed & pointed out the Fimbel door design and product we wanted. Hernan acknowledged all of our requests. Maryellen Meister's revelations come after approx. 5 months of comms from Hernan Arbaiza telling us that the new garage "panels"/doors were on order/being manufactured. Door Works misled us and misrepresented their actions with intent. Meister, Arbaiza and the rest of Doorworks' team gaslit us when we tried to get to the bottom of new installation dates, delays, clarification of correct information. They lied over and over again to cover up their incompetence, mistakes and lies with intent.