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    Dora & Al Cleaning Services

    3.0 (1 review)

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    4 years ago

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    Karla Cleaning Service

    Karla Cleaning Service

    4.6
    (8 reviews)

    Karla's cleaning service was great! She immediately responded to my request for a quote, asked good…read morequestions and gave me an informed quote. She was able to schedule the cleaning quickly too. Team showed up on time, were very nice and left the house looking spotless. Communication through out the project was excellent. Recommend!

    I asked for a quote on a complete move out cleaning of a one bedroom studio apartment. Her schedule…read morewas fine and based on the five star reviews and based on the quote I decide to hire her. Long story short when she arrived at the studio with two of her helpers I told her I didn't think 175 was enough for a job and I was gonna pay 200 as that seemed fairer. When they were done about an hour and a half later she asked me to come check it. I went by and everything seemed fine however I failed to check carefully. . Only after they left and I was gonna go take some pictures for a listing did I realize they hadn't touched the refrigerator. It was full of food from the previous tenant and food in the freezer as well. There was a cabinet in the bathroom that they didn't even open because it had dirty towels in and some stuff on the shelves. It's just really strange. Anyway, I ended up cleaning out the refrigerator and freezer myself. I then ran a vacuum over the rugs and ended up with a complete container of dog hair and dirt so they definitely need a better vacuum. I really wanted to like them and give them a good review. However, I don't think they will improve on their shortcomings unless they are made aware. The last thing is the communication is a major issue.

    Brighthouse Cleaners

    Brighthouse Cleaners

    4.6
    (48 reviews)

    I was beyond impressed with Brighthouse Cleaners from start to finish! Communication was constant,…read morepricing was fair, and I still can't get over what a wonderful job they did cleaning my house! Thank you, thank you! Something they also did that impressed me- my 6 year old's room was a disaster. I didn't know what to expect, but I came home to all her stuffed animals neatly arranged on her bed and I thought it was such a sweet touch! If we weren't moving so soon, I'd absolutely hire them again!

    We have used Elizabeth and her company for several years to clean our property. However, her…read moreservice and customer service has went down the drain. She was supposed to do a full move-out cleaning for our property and charged almost $500 to do so. The home is 3 bed 2 1/2 bath. We had to call her back twice to correct and clean several areas that were very obvious but skipped and missed. Her move out cleaning fee includes the balcony but she did not clean it despite charging almost $500. In the past we paid $375 for her company to clean the same house multiple times and everything was cleaned. We had to hire another company to come out and do a deep cleaning since so much was missed and what they attempted to clean was done poorly. They didnt clean the walls, floors are sticky, refrigerator dirty in certain spots, and they didnt clean the window sills. The house also smelled horrible and not like she even attempted to clean properly. Elizabeth was nasty and rude in her correspondence and combative. She should have offered the full refund but instead doubled down. She wanted to come back a third time to clean and we told her we didn't trust the cleaning at this point. She also we refused to recognize that we were the owners and was making grass remarks. Her company hugely inconvenienced us and set our timeline back. We will be removing this company from all of our properties moving forward. Find a reputable cleaning company, but stay away from this one. They will not hold themselves accountable and have poor business ethics. She clearly.doesn't understand how rental properties work woth property.managers and tenants and owners. The pictures say a lot.

    Kristina Klean

    Kristina Klean

    5.0
    (12 reviews)

    Kristina responded quickly, efficiently, and with grace to my request for a quote and was able to…read morework my house into her schedule a week later. Her work today was outstanding. She managed to clean all three levels of my house (3K+ sq ft, where we have 3 huskies living) to such an extent that my chronic asthma settled down about halfway through the day. She has a regular customer in me now. I would highly recommend her for anyone who wants to support a locally owned and operated mom shop who also needs someone who pays attention to all the little details that are critical to getting a home truly clean.

    In my real estate career, I've used many cleaning companies over the years. I've used a total of at…read moreleast 30 cleaning companies all the way from Northern Virginia down to Richmond. Kristina and her team blow the competition out of the water. She's fairly priced where the average person can actually afford her, and her attention to detail in top notch. My home looks brand new again. She even took the time to scrape some goo type of substance of the floor. Any other cleaning company would have tried to get it up, but if it didn't come up quickly then they would have moved on. She took the time to figure out what the substance was and use the appropriate method to remove it without damaging my floors. Also, I have a black dog who sheds like crazy and white carpet. You wouldn't even know a dog lives here with how clean my home looks! There aren't many cleaning companies left that are priced well and offer this level of service. Give Kristina and her team a call. You won't be disappointed!

    Dora & Al Cleaning Services - homecleaning - Updated July 2026

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