Our dryer wouldn't turn on or let us surpass an error code. After a couple of days of my husband…read moretrying to fix it, I called Peninsula Washer & Dryer for our dryer to be serviced. Making the appointment was smooth. When Matt arrived to service our dryer, our dryer just so happened to start working. He gave my husband a few pointers and didn't charge us a fee despite coming out to our house, just gave us his card. He was knowledgeable, kind, and fair. We will be calling Peninsula Washer & Dryer when/if we have issues again, and I'll recommend this business to others as well.

This is our second time working with peninsula washer and dryer repair. Matt is super kind,…read moreprofessional, and works quick! He has now fixed our heating element in our Samsung dryer and all four suspension rods on our washer. Both of these issues were fixed in a timely matter and for a very reasonable price. Definitely our go to washer/dryer repair company, I could not recommend them more.

Jeff is hands down the best & most trustworthy appliance repairman I have ever encountered. He is…read moreso knowledgeable he's been able to diagnose my washing machine issue over the phone as well as an issue with my dishwasher. In fact, I've called on him 3 times to address different issues with our dishwasher, and two times he did not charge me despite taking time out of his day to visit and/or speak to me over the phone (once the issue was the brand of pod I was using--which he diagnosed & explained again over the phone, and he was right). He's also prompt, always coming when he says & one time even coming same day when he had the part in stock. He is just lovely, honest, trustworthy, and truly an expert. I would trust him with any issue/repair.

The microwave in my built-in microwave/electric oven combo stopped working. Jeff was able to…read moredetermine over the phone that the door switches harness needed replacing. The replacement turned out to be more complicated on this unit than others, but Jeff got the job done quickly and everything is working great. I definitely recommend Appliance Experts.

Resolved the issue promptly. Would recommend because they fixed our dishwasher without any…read morecomplications. The pricing was also reasonable.

Great experience with Fuse. The guys came in to fix my furnace same day and saved us from freezing…read morewith the cold nights. Affordable price also. I could not recommend them enough.

I had GE dryer go on the fritz. They came out as scheduled and did a great job fixing the dryer…read more They provided helpful tips to keep our dryer working longer and didn't try and gouge us on replacement parts. They were very professional, I'd highly recommend them.

This business might be a scam. They have come out to fix our refrigerator twice - and no complaints…read morethere. But - the same problem persisted weeks after the second fix. I tried calling - left a message. Again, left a message. Left another. Then my wife. Then me again. No call back. So - I was frustrated and scheduled an appointment. I didn't get any confirmation, so I called again and got the answering machine. I called back from a 503 number and low and behold, I finally talk to someone. They said that I have an appointment (tomorrow at 1PM). I saw something like - 'I must have missed the confirmation message' but there was none. The next day transpires and it is a no-call no-show. It is the absolute worst customer service I have ever had. I left a final message saying it seems like you are screening your calls and not responding to me for what I can only think is you don't want to have to fix the repair you made that did t work. Then my wife started calling again and again... got someone that said they would 'transfer her to accounting' -- HAHA! There is no 'accounting department' - what a scam. I just can't believe you were just so bad at every aspect and interaction. All the calls, the messages unreturned, no confirmation for the visit, the no-call no-show, how easy it was to get a hold of you from a different 503 number, and then the lie about the accounting department. How are you even in business?

I've had a bad experience with another appliance repair shop, so I took to yelp to find someone…read moreelse. Jeff picked up the phone right away, asked some simple questions that inspired me to open up my leaky washer and identify the parts that needed replacing. I called him back the next day, told him the parts that need replacing and he came over the following day with replacements. Unlike the other place where they replaced the parts and left (and it kept on leaking), Jeff went through a long post-service diagnostic to make sure the washer wasn't leaking after the parts were installed. It's not well advertised, but his service and parts are guaranteed for 1 year! He was more expensive than the other place but he replaced more parts and did more to ensure it was a good fix. I would gladly call on him again if there was another appliance problem in the house!

Jeff is so knowledgeable and honest. He has helped me out now three times over the past few years…read more Last October I was going to purchase a new dishwasher because I thought mine was failing because the dishes weren't getting clean. Jeff came out and for a fraction of the price of a new dishwasher did a deep clean and showed me how to maintain and keep it clean and running well. Problem solved. Today my dryer was acting up and I thought it was related to the cancel button. He solved the problem over the phone in a few minutes, no charge.

Bill does a great job! Fix my old Maytag washer and dryer. Often times there's not parts available…read moreand he has to adapt them.

Our 17 year old refrigerator decided one morning that the freezer department should be -16 degrees…read moreFahrenheit and the refer compartment should be +60 degrees. So, warm milk and ice cream you needed a jackhammer to cut it. We called Bill's and Jake or Jay (sorry my hearing isn't good) answered with a pleasant greeting. He explained that Bill could stop by in a couple of days to diagnose the issue. FANTASTIC! We didn't expect anyone to answer the phone let alone schedule an emergency visit within days. Bill was on time a pleasant event at what we assumed to be the end of his workday. He defrosted the freezer compartment and diagnosed the problem as a bad computer board. The culprit board arrived in a few more days; Bill retired to install it. Everything was back to normal for a few days but Jake/Jay called us to say that they had a second computer board that they had discovered our refer requires to operate properly. Bill was out again and installed the second board. Amazing follow through and caring service. Above and beyond expectations. The value? Well considering the cost of a similar new refrigerator we spent about 10%. If we get another 17 years out of our fridge that is an amazing value. And, even if we only get 5 more years, that's all a new refer is expected to last. Beyond a doubt Bill helped us defer a substantial cost and we kept another old fridge out of the landfill or ocean.

My washer door wouldn't open. Best appliance came out right away and fixed for a reasonable price.read more

Scheduling the appointment was easy & the service tech was very helpful. The communication after…read morethat with the repair estimate was less clear, and when it was determined a part was no longer available, they didn't automatically offer to return my repair deposit; separate from the diagnostic cost. I'm still waiting for my refund.

We very much appreciated Greg's help with our beloved older washer. He communicated well and was on…read moretime. Gregg is knowledgeable, experienced, efficient, and as a bonus, he was pleasant to talk with about our washer and offered valuable tips on its care. He will be our next go-to person for our household appliances.

Super fast response, quick diagnosis and repair of our Kitchen Aid freezer issue. Technician Greg…read morewas courteous, well presented, professional. Knew exactly what was wrong, how to repair it, how long it would take and within reasonable expectations of price. While he was working, I YouTubed the work and he was spot on.