I highly recommend Ross and his services. He was easy to communicate with. I needed the job…read morecompleted quickly and he fit me in within 48 hours of me reaching out to him. He was very affordable, even showed up a few minutes early for the job and kept everything very clean. If we need duct cleaning again - I would 100% give him a call.

Ross was great and super helpful! Very responsive and was helpful with my tight schedule. Will…read moredefinitely use his services again. Thanks, Ross!

UPDATING TO FIVE STARS because Brett and Quintan came today and were AWESOME. They not only fixed…read morethe issues I originally posted with a 3* review, but also revisited what we had discussed back in March - fixed it, and found something new going on that we will fix soon. VERY happy now. Prior review: We hired Capitol Duct because they were the only company we called that used a scope (camera) to examine the ducts before cleaning. We should have gotten the ducts cleaned before installing an in-duct booster fan, but we didn't think of it, so we needed the cleaners to be extra careful with their rotating brushes in that area. They came out 3-2-26. [I deleted the rest of my review, but the photos can' be deleted - they show dirt that showed up on our filter 2 months later. Capitol Duct came out again right away and took care of everything. NOTE to others - if something goes wrong, call them before posting a bad review.]

Capitol cleaned my dryer duct. Clinton,and his partner did an excellent job. , he even showed me an…read moreefficiency meter with the showing me how well my dryer was working. The job went smoothly , I was completely satisfied. I'm going to have him come back next year.

I needed to replace my gas furnace and had been wanting to upgrade to a heat pump. As a new…read morehome-owner, and having had mixed experiences with heating/plumbing/contracting services, I got multiple quotes. I decided to go with Better Air NW, mainly because of their high yelp rating. Install did not go perfectly. I had concerns about excessive equipment noise. Justin (the owner) assured me that if it's not right, it's not done. Air pressure settings needed to be corrected. Due to the vibration, we unmounted the heat pump from the house. After that, it's been smooth sailing. They appear to have a strategy of cultivating customer satisfaction and confidence. If you're shopping around, these guys are a pretty safe bet.

Jason was great and super helpful. He went above and beyond to make sure the whole system was…read moreworking like it should. Before and after photos inside the ducts were dramatic!

Honestly not sure when the last time the whole air ducts were cleaned out. There was a strange…read moresmell coming from the air vents while the heat and A/C was running so needed to get them cleaned out. The price for the service is amazing honestly you get more for your money. We had a deep clean and sanitize. When I came home after the service was completed it smelled like a brand new home. I am so glad I reached out to The Duct Cleaners because I don't know if they could have done a better job than they did. The air is now so crisp and clean. I am very happy and overly satisfied with the service provided.

I have not use the service yet just inquiring and planning on the job done. Elena has been very…read morehelpful on answering questions I have currently. Will do an update if I can free up my time for appointment.

I am rating - 3 for the customer service communication. The technicians did a very good and…read morethorough job, and I truly appreciate their work. However, the final price I paid was higher than what I was told over the phone, and I was also promised a discount that I did not receive. I also wish there had been clearer information about what exactly is included in the service. Although the website lists the included tasks, the differences in pricing and service levels were not clearly explained. I hope the company will improve transparency around pricing, provide clearer communication, and that customer service will keep its promises in the future. Next time I will pay closer attention to the details.

Super fast response via text and email. The quote was online and I loved their written sales pitch…read more Service techs arrived at the tail-end of the window (10-12pm, arrived at 12:04pm) and I had to call/email to ensure they were indeed arriving. I prefer companies being proactive. Their verbal quote in person felt like bait-and-switch, as it was not anywhere near the online quote. I had turned down other options as I liked the online bid. I explained this to the techs, and they were able to "negotiate" a better price (slightly higher than my online bid) so it was not exactly what I expected. What I liked is the job was complete on the day I requested. The techs tried upselling me in person, didn't give me anything in writing, and kind of hesitated when I'd explained I wanted them to either take off their shoes or wear booties, as the floor was recently cleaned. Again, they did the job on the day I'd requested and came highly reviewed, but I still have not received a written receipt (it's been nearly a week) and I don't care for the upselling when everything on the price menu is online. As they were able to finish one home I hired them to do another, based on time. Would I hire again, I'd give them a 3/5 stars, so not necessarily. It was 100% based on scheduling on why they got my business and they sold me on the instant reply and online menu, but I wasn't impressed with the mess (had to vacuum after they came) and the upselling and their hesitation of booties. I also prefer precision (screwing in all vents) over rushing for a completion. I had to run around and ask them to put the vent covers back on. They asked me to write a check to a "new company" and that seemed sketchy/uncomfortable too as I thought I'd hired Evergreen Air...

We had Max come on time. Did complete cleaning of hvac vents and dryer vent. He went above and…read morebeyond in fixing our dryer vent which was leaking. Highly recommend.

Max is awesome. Very communicative and walked through each step in detail. Highly recommendread more

Our house was built in 2005 and we haven't had the ductwork cleaned. We were concerned with the…read morefrequency we were having to change filters in the furnace and it seemed that our seasonal allergies were getting worse. We called our builder and friends at Joe Gates Construction and asked for a recommendation. Judy said call Jerry's. We got on their calendar and we're amazed at how professional everyone was from scheduling to follow up to reminders. And, they arrived on the day scheduled at the time scheduled. While this should not be extraordinary for a service contractor it is. The work was done and they were careful around the furniture and fixtures, they were very thorough. We had them clean the dryer vent too which should reduce drying times and energy costs in addition to reducing the fire hazard of lint buildup! We highly recommend Jerry's and we highly recommend cleaning your ductwork.

They appear to not care to respond to any questions about their service. I received a quick…read moreresponse when I initially inquired. I'm assuming that it was an auto response about the service and the power of the vacuum being able to suck your shirt off. However, when I asked a few follow-up questions about if they use any form of mechanical disruption to loosen the caked on dust, if they check airways with video monitoring, and if they are National Air Duct Cleaners Association certified I've heard absolutely nothing back from them. It has been 2 weeks.

Seattle Dryer Vent Cleaning was great to work with. Making the appointment was super easy through…read moretheir automated scheduling form. Richard arrived early in the service window, was friendly, professional and communicated effectively. He identified an issue with how the dryer vent was installed on the exterior of the building during our siding replacement, fixed that, and gave me what I needed to go back to the contractor as well. Great experience, super easy and thorough.

Professional, friendly and capable. I unfortunately hired an absolutely terrible incompetent…read morecompany to fix a dryer vent issue I had. They charged me a ton of money and caused more issues than they fixed. However Seattle Dryer Vent Cleaning came out and thankfully fixed all the problems beautifully and for less money than the bad company charged me. I can't recommend these guys enough - they are expert technicians with great communication and easy scheduling. I'm feeling very relieved to have safe, working vents now.