Jeff is hands down the best & most trustworthy appliance repairman I have ever encountered. He is so knowledgeable he's been able to diagnose my washing machine issue over the phone as well as an issue with my dishwasher. In fact, I've called on him 3 times to address different issues with our dishwasher, and two times he did not charge me despite taking time out of his day to visit and/or speak to me over the phone (once the issue was the brand of pod I was using--which he diagnosed & explained again over the phone, and he was right). He's also prompt, always coming when he says & one time even coming same day when he had the part in stock. He is just lovely, honest, trustworthy, and truly an expert. I would trust him with any issue/repair. read more

The microwave in my built-in microwave/electric oven combo stopped working. Jeff was able to determine over the phone that the door switches harness needed replacing. The replacement turned out to be more complicated on this unit than others, but Jeff got the job done quickly and everything is working great. I definitely recommend Appliance Experts. read more

I suddenly had a problem with my Sears dishwasher on a late afternoon. I called around trying to get some help - and was referred to Appliance Experts in Poulsbo by Bill's City Appliance repairs as a possible option for the repairs that were needed. Jeff answered the phone-listened to my concerns-and was able to diagnosis the problem over the phone. He was able to talk me through the repairs and stayed on the phone to make sure that things were going in the right direction. We are so grateful!!! read more

My dishwasher wasn't draining. Jeff came the next business day. I thought the drain pump had quit working but it only took Jeff a minute to determine that wasn't the case. He found and fixed the blockage within minutes and showed me a couple of things I didn't know. He charged a reasonable minimum service call fee which I was glad to pay. It's really nice to have a friendly and expert appliance service available to us on Bainbridge Island. read more

Jeff has worked on our dishwasher, refer, clothes washer, and range in the past and has always done a thorough and professional job. He has even diagnosed a problem over the phone when he thinks a house call isn't necessary and at no charge. His fees are very reasonable too. We recommend him without reservation. read more

I called and told them my dishwasher was not working, I had tried re-plugging it in, checked circuit breaker, and he helped me to diagnose over the phone. He suggested I plug in my vacuum in the same outlet, and when the vacuum worked, I re-plugged in the dishwasher, and it came back on! He identified a common problem with dishwasher outlets, and if it happens again, what I should do. I definitely will contact him again for any appliance repairs I ever encounter. read more

I live on Bainbridge Island and it is really hard to find appliance repair services, so when I had a problem with my dishwasher, I called around and I found Jeff at Appliance Experts. True to the other reviews, Jeff really tried to help diagnose the problem over the phone and walk me through the repair myself! It was a like a personal youtube video. When we weren't able to get it done over the phone, he came over and fixed the problem. He's also done a great job for my fridge when it froze over. He's always trying to save you money, which I really appreciated. He's an honest hard working guy and really liked supporting his business! read more

I was having an issue with my Viking range, and called Jeff to see when he could come out to take a look. He diagnosed it over the phone, gave me some advice, and now my range is working as expected! I will definitely be leaning on him for future appliance repairs. This kind of service is what wins loyal customers! read more

I called Jeff (based on other Yelp reviews) because my dryer was consistently tripping a circuit breaker after about 10 minutes. Jeff offered me some great and non-intuitive self-help advice (replace the breaker) at no charge. It turns out that he was absolutely correct. A new circuit breaker cost me about $18 and I was able to change it myself. Much cheaper than an appliance repair visit to my house. Thank you, Jeff! Your sterling reputation is well-deserved! read more

NOTE: This review is based upon a phone call only. So I had this issue with my top loading washing machine: basically the darn thing made this obnoxious grinding sound when I tried to run a load and would do nothing more than this. I tried troubleshooting the issue with a bit of internet research and discovered that the machine had a diagnostics feature which could help me figure out the nature of the problem. Trouble was I couldn't get that working either, the machine never made it past the "sensing" operation. Exasperated I decided I'd have to get an expert to come have a look at it. However after contacting the Appliance Experts they asked a few initial questions and quickly diagnosed the issue for me over the phone (they said something was caught in the pump). I wasn't expecting this. I figured at a minimum I would need to pay them to come out do a home visit. However they told me that the issue was a rather simple fix and there wasn't really a need for them to come out. Turns out they were spot on (a sock was caught in the pump). I managed to tackle the issue myself without to much hassle. For being both up front with me and extremely helpful I give this company full marks. Next time I have an appliance issue I'm coming to these guys. read more

We experienced a problem with our washing machine. After calling around to several companies and being told that we would have to wait up to 3 weeks to get an appointment, we called Appliance Experts. They lived up to their name. We explained the problem to them. We were asked to go to the machine, press 2 buttons and tell the reading. We then sent a photo of the inside of the door. We were told that if the part was in stock, we could have an appointment in 2 days to complete the repair if not, we would have to wait 4 days. The part was in stock. Jeff the owner came out 2 days later (on Saturday, 6:00 P.M.) and repaired our washer. The repair was done quickly, professionally and at the price we were quoted when we scheduled the appointment. We will be repeat customers! read more

Thanks Jeff for a great job fixing my washer and dishwasher. It was pleasure to have you repair these appliances and save some cash! Just to let you know, you are far more than a "Jarhead" and I am so grateful for the help! Cheers! read more

I just opened a Yelp account because I was so impressed by the service we received. My husband called late Monday afternoon and Jeff fixed our dryer (after hours) on Wednesday. In 45 minutes he identified and replaced the problem. Great friendly service. read more

Jeff the owner came by our place last weekend to fix our leaking dishwasher and broken oven. He showed up on time and is a very pleasant trusty worthy guy. I have already given his contact info out to a few others as I would not hesitate to use him again. Within minutes he diagnosed the oven and made sure to have the parts for our model available. No need for back and forth trips to the store as he was ready for most problems that could come up. This saved my wife and I time and money. Danny Meier read more

Excellent experience! Jeff was professional and courteous and came prepared to complete the necessary work. Exceeded our expectations!

Jeff has gone above and beyond to help us get our Samsung dryer to work properly. He's kind, honest, thorough and we really appreciate how far he traveled to our home. Thanks, Jeff! read more

I have used Jeff for appliance repair for probably close to 10-years now. He is the best you will ever find. Fast, friendly, efficient and highly knowledgeable. He has worked on my washer, my drier, my dishwasher and my oven/range twice over the years now. I have never been disappointed at any time and the bill has always been a reasonable amount. Expect great work and service from this guy, you won't find any better that's for sure! read more