I went into this location to return some a set of scrubs I had purchased, tags intact, never worn,…read moreand I had the receipt with me and even the bag I purchased them in. I went into letting them know that I had paid with Apple Pay, and I asked how the returns work for that, and it was insane from there. The girl training in the front was very kind and patient. However when she called the assistant manager for help, the assistant manager was giving me some weird looks like she was annoyed and or suspicious or something. I asked if there was an alternative in refunding my money, like if she could do cash. I asked if she could seek further info on a return for Apple Pay, she was very very annoyed. She told me there was nothing they could do and I had to plead with her and ask her to pls call someone above her to ask for details as I was leaving the city of Fort Worth to Houston and i am a paramedic (don't wear scrubs) so store credit was not of use for me. I wanted to make sure the money would be refunded into. Y bank account. It was like pulling teeth, she refused to give me the number to corporate, she refused initially to contact someone above her before she actually did. She refused to give me her name, she told me that " I needed to learn to listen", and she ignored me when I asked for her name, and she refused to give it to me. I want to note.. that there is nothing wrong with not knowing how to do something, but being in a leader position, you would think that she would know to call the next person in the chain of command to ask for further help/guidance. She made it such a complicated process, and had such a bad attitude the entire time, it felt like high school and clearly a bad example to the trainee and also very unprofessional. Never going to this location if I ever need scrubs again.

I'm shocked about my experience at this store. When I walked in she asked if I needed any help. I…read moresaid no because I wanted to browse around and see if I like the selection and I noticed my size was limited. When I walked up to the counter to ask her if she could help me find my size she said that's why I asked you when you walked in. I told her I needed extra small petite she handed me a black pair and I asked if she had brighter colors like pink or purple. Then she said Well you should've started with that and we don't have that here!!!! Very rude I didn't catch her name but she was wearing green glasses I believe. I wouldn't recommend coming here it was very uncomfortable.

There is a weird man working there, gives a very creepy vibe. Apparently goes by the name of Adam…read more Unfortunately, He was the only service associate there. He Was in a an awful mood, seemed angry. Zero customer service skills. Whenever I would ask a question he would start off by saying "Like I said". Then he became even more agitated when I said that he was rude, and aggressively said he didn't mean to but was still being rude, so I just left the store. Then I called to obtain a name and he answered and said how I help you and said MY Name! Again, super weird!!! he said, how can I help you I said I said I just need your name and hung up. His energy is the reason Why that store is always empty. Please, if see Adam, go back home and return another day or go to Another location. **** Business OWNER PLEASE READ *******Responding to his response: How is this even possible? if I didn't have the merchandise with me and tried on a pair of scrubs, with the intention to purchase yet another pair and my friends were also going to make a purchase. Adam, these allegations or pretty absurd and only confirm my initial suspicion, you do not have the mental capacity to be in a retail environment. You dont demonstrate any professionalism to be in a management role. You aren't fit for this role. You are the retail manager for the store and part of your job description is to answer questions. Although, I don't expect you to be jolly you can at least for the business pretend to like what you do. I don't think as a business owner I would want someone who is unapproachable to represent my business. As this is not good for the business. You are in a role where you have assist customers, if you don't have the patience for this field maybe, as previously stated this may not be a good fit for you. You are taking this personal and it's business. I as the consumer, with intent to make a purchase shouldn't feel as if I am bothering you by asking about a brand or a specific line of scrubs. Another concern is the way you are reacting and responding not only to this review but also to others is alarming. You're fabricating a description of what took place. I would self reflect as I don't have to return to this business but you are an employee and will continue to interact with customers.

This is a great place to buy scrubs! Extensive selection and the staff was helpful. I have a hard…read moretime finding scrubs that I like and fit well because I'm petite. The person helping me showed me many fashionable options like joggers and scrubs that looked nice enough to wear after work if you had to. I had to order my scrubs since they were not in stock and received a call promptly when my order was ready for pick up which took about a week. I'll be returning to get our company's logo embroidered on our lab jackets. I chose med couture brand and love the way they look on me and the prices were pretty good!

Mr.Kei was very informative and tentative to answer any questions I had about the tops we were…read morehaving printed. We also had difficulty getting the correct file sent for the design, but Mr. Kei was very patient and accommodating for us. The shirts were done a day ahead of time, and the quality is superb!! I would highly recommend Custom4all to anyone. Great service! Thank you Kei!

Very quick service and quality embroidery! The communication was great also. I will use them in…read morethe future

Excellent service and prices been coming here over a year..Superb deals just ask very helpful staff…read more.

Very good selection with excellent customer service. Prices are a little high and the location is…read moresketchy with the homeless shelters directly across the street.

Don't sell me the wrong item and request $10.00 additional dollars to make it right and when I want…read moreto keep items purchased threaten to contact my school and let them know. Accept your fault and contact with an apology to correct your mistake!!! Sherri S-K

My daughters uniform items are not ready for the start of school as we were told they would be…read morebecause Academy Uniforms "forgot." This is unacceptable of any business. I really hate that we are forced to go through this company for school uniforms.

Nice little shop if you're not trying to travel far, staff is friendly and don't interject all the…read moretime when window shopping

Very clean, neat, and pricey. I do have some 5.11 pants, and they have stood up to many years of…read morework wear, yet still look new'ish. Made well and very durable. The store is nice and large. Originally came in to look for pants for a trip to Alaska that was coming up, online says they carried Kuhl brands, tho in store that was not to be the case. They do have many styles of pants, the clearance rack was the best priced, tho they didn't have any in my size. Staff was super friendly.

I have a lot to say about this establishment!!…read more Service is five stars! The owner works the floor and helps customers. She's friendly and doesn't care to help and make sure you're sized properly and that you get exactly what you want and need. She was kind enough to let me know the nurses week sale was coming and offered to hold my purchases so I could save 25%. I was buying a lot! So I purchased what would get me by and they held the rest. I went back today and picked up my hold. She remembered me and greeted me kindly. Selection is great! They have plenty of brands and colors so you can find what you need and what feels comfortable. When checking out they tossed in some canvas bags in different sizes. I was also reminded of my rewards status and given options if I wanted to use it now or save it for a bigger discount later. Sounds like a pretty good value to me! Great service from friendly people. I'm so glad I happened across this little gem!

I had to get quite a bit of scrubs and lab coats for my school program and PRN helped me out so…read moremuch!! They even gave me a student discount which also helped my wallet! The front desk woman (not sure of her name) was wonderful and helped me find the right size/ordered all my items. They shipped within a week! I will 100% recommend this business to anyone and everyone!

Had no idea 5.11+ had a store front!! They opened in November and have a super clean store woth…read moreplenty of options to choose from. Polos for men start around $40 and the quality is amazing. Check out the women's section for bags or get a bag of Black Rifle coffee (~$15).

5.11 Tactical I had…read moreno idea any place existed like this. I'm not in law enforcement or any of the public emergency services, but if I was, I would be shopping here all the time. There is no shortage of tactical clothing that will make work in the field a lot easier. The selection of clothing is for male and female, and the clothing is very well made, too. Plus, there is a nice selection of boots in the back for both sexes. What I thought was unique was the caps that featured a Velcro loop circle on the front, and you could buy a variety of different patches with Velcro on the back in order to place on the cap you choose. This way you can buy one hat and several interchangeable patches. Pretty nifty! A plus is that they also sell Black Rifle Coffee! WooHoo! The people on the sales floor were happy and helpful, too. They seemed to like their job, which equates to a good company in my opinion. So, all you FBI, police, fire, EMT, and other peeps like that, what are you waiting for? This store is open and ready for you! And, for any wannabes, it's open for you, too. Your money is good there.