We just went Saturday morning 05/10/2025 and placed a really nice cross on my father in laws grave…read moresite by his head stone. Them people that work out there already took the cross from there. It wasn't even there 2 days. Very crappy and tasteless. The cross doesn't ruin nothing. Them people are just full of the devil. Big headed and full of it

I recently had my brother interred here at his request to be interred in his beloved Texas. What a…read morebeautiful and well maintained facility. Mr. Chadd Mayle perfectly managed everything at the Texas end, as I live in California. When I arrived on the day of the services, everything was in place and went exactly as he stated it would. His empathy and professionalism were exemplary. Things are done differently in Texas than in "normal" states, and he was more helpful than anyone I spoke with during this very difficult and what I considered to be unnecessarily tedious process. Thank you Chadd, from the bottom of my heart.

Scanio Harper recently handled my mom's funeral. They were highly knowledgeable, professional,…read morerespectful, and caring at every point in the process, from preplanning all the way to the grave site. I highly commend Shawn, David, Ben, and Rodney, all of whom assisted me at some point in the process. They made me feel as if they had all the time in the world for me and my family, and I recommend them without any reservation at all.

My mom passed away the day before Thanksgiving this year, which we knew would make arranging…read moreservices and burial more difficult. Keith worked with my sister to find a purple casket (mom's favorite color) and schedule services for the upcoming weekend, and David was kind enough to meet us the morning of Thanksgiving to make the arrangements and even wore his purple shirt to my mom's service. The team worked hard to anticipate and meet my family's needs during the most difficult time in our lives so far. I cannot express the depth of my gratitude.

My mother bought a prepaid funeral plan with Hewett-Arney back in 2018. At the time, the service…read morewas wonderful. Since then I believe the funeral home was sold to a third party. My mother's health had been failing for over a year and she went into hospice on Monday and fell into a coma Thursday. She wasn't expected to make it through the weekend. I had flown in from out of state and my Aunt had come up from Houston. We went to see the funeral director Friday to finalize arrangements and set things in motion as much as possible. Getting information from him was exhausting. Perhaps I should've brought in a CIA interrogator? When I asked if we could have the funeral on Monday, he informed me he "doesn't work on Sunday". He also said he would need two days to prepare the body. We said we wanted a closed casket. He did assure us that if she passed on Sunday, someone would pick up her body so it wasn't just sitting at the nursing home. We went to a florist afterwards (recommended by a family friend, not the one he recommended) and they were amazing. My mother passed away Friday night, so we returned to the funeral home by appointment on Saturday. At this meeting David brought out a paper that had been filled out by my mother with much of the information on it we were discussing Friday. Information like; which flowers, what scripture, etc. You know, information that would have been helpful Friday when we were DISCUSSING those things. Particularly, flowers since we had picked them out Friday, which he knew we were doing! We had the visitation on Monday 5-7. He did not stay for the visitation, because he works 8-5. His assistant stayed in the office until we left at 7. She, by the way, is amazing. On Tuesday, with just over 2 hours till the funeral, he texts me that my mom looks very nice and the casket is currently open, however if I want it closed they can do that as well. Since I had told him Friday and Saturday that we wanted a closed casket, we were eating, and he had really pissed me off at this point, I didn't reply to his text. We were going to be arriving a half hour before the funeral which would give plenty of time for them to close the casket. When we arrived and my Aunt asked him to please close the casket, he SCOLDED us for not replying to his text. Changing from an open casket to a closed involved him moving the flowers over, closing the lid, and repositioning the flowers. You don't get to scold the grieving family like that! NOT acceptable. To top everything off, he signed the guestbook at the very top! He didn't ask first. He didn't sign at the bottom after all family and friends. He signed at the top!! He seems to have zero EQ and zero customer service skills. Since he is in a service industry that requires compassion, those are pretty big deficiencies to have. I believe my Aunt was very accurate when she said he is like that person getting ready to retire and has already mentally checked out. As I mentioned earlier, his assistant Rebecca is amazing. She knew that my mother loved butterflies. She took the initiative to add a row of butterflies to the funeral program - they were beautiful! That little added touch meant SO much to everyone at the service. She should be the front person for the funeral home instead of the insensitive jerk that we dealt with. It is unfortunate that the reputation built up over a century is being decimated by the current director.

I found this Funeral Home on yelp and read reviews on Google after my grandmother passed. The…read morecouple that own and run this have been extremely helpful and kind during the whole process. We were impressed that their pricing was available online and straightforward. They own the crematorium, so getting our grandmas ashes back quicker is nice.

This team of professionals exceeded all our expectations, handling everything from pre-need…read moreplanning to even the smallest details with care and respect. Following the sudden loss of a family member who was uninsured, they worked quickly and compassionately to revise a plan that fit our budget so services could begin promptly. Throughout the entire process, John, Stacey, Crystal, Robby, and the entire staff treated us with kindness and dignity, making a difficult time more manageable. I highly recommend Heritage Funeral Home for anyone seeking thoughtful and professional service. Thank you all for your amazing support!

My mother passed and she had a pre-plan with this facility. We had an appointment for 12:00pm, but…read morethe funeral director didn't show up until 12:30pm. We had to repeat answers several times. Contracts weren't ready for us to sign, she had to keep going out and coming back into meeting. Spelled my mother's name for her...she misspelled it twice on the paperwork after that. Emailed her the obituary we had written, she didn't even bother to check her email before asking us for it. We had requested a private family service before a memorial service, but she posted the private family service in the newspaper instead of the memorial service, and she spelled my mother's name wrong again. When I brought it to her attention she blamed it on the newspaper. I spoke to the newspaper and they informed me that the funeral home sends the obituary to them directly. When I came to see how she had prepared my mother for viewing, no one even acknowledged me when I entered the building. I stood in the lobby for at least 10 minutes before funeral director came out of the chapel and said she was ready for me to see my mother, even though there was a lady sitting in an office in the lobby area. I don't find them to be very professional nor compassionate. I would not recommend this facility for your loved ones final preparations. Kimberly Eakin

Thank you all for bringing light into a dark, dismal time, with my mom's passing in December. I so…read moreappreciate how personable, compassionate, kind, and professional each of you have been to us. Mom's going home service was absolutely beautiful, from start to finish. Ronnie, Abigail, and staff...I give you 100 stars - Suzanne T.

After my dad's passing we chose Viss for funeral services. Ronnie walked us through the process and…read morewas kind and supportive throughout. He was in contact with us for the week prior to the service, and helped us remember all the tasks we needed to complete along the way. He is an exceptional person and a great fit in this line of work. We never felt pressure in any sense. Cost for service was very reasonable. My family and I highly recommend Viss Family Funeral Home.

The staff went above and beyond to help us honor our loved one. From the moment we walked in, they…read moretreated us with compassion, patience, and genuine care. Every detail was handled professionally, and they took the time to answer our questions and guide us through each step of the process. Their kindness and respect meant more to our family than words can fully express. They made sure our loved one was honored in a beautiful and dignified way, and we are grateful for the support they gave us during such a difficult moment.

I am so grateful that we were recommended to this amazing place.! This is such an amazing place…read morewith an amazing staff!! Mrs. Crotty is so professional and knowledge about her business.!! She honors her word and follows up with ALL HER AFFAIRS!!.. Such a blessing of establishments and people My son looked so good.!! I would definitely recommend this amazing place!!

During one of the most heartbreaking times of my life, Crotty Funeral Home was truly a blessing…read more After having a very disappointing and painful experience with Serenity Celebrations of Life -- who delayed picking up my daughter, failed to communicate clearly, and neglected our urgent requests -- we turned to Crotty, and the difference was night and day. From the moment we contacted them, the team at Crotty was professional, compassionate, and incredibly responsive. They treated us with genuine care and made sure every step was handled thoughtfully. They were attentive to our needs and also provided services specifically designed to support parents with younger children, which meant so much to our family. Every person we interacted with carried themselves with grace and professionalism. They were organized, patient, and kind -- traits that are so important during such a vulnerable time. I truly felt like they cared about us and about honoring my daughter with dignity and respect. I can't express enough how grateful I am to Crotty Funeral Home. They brought some peace to a situation that felt impossible. I only wish we had gone to them from the very beginning.

Chisolm's Family Funeral Home is a amazing place to use when planning a funeral. My father a…read moreVeteran away in Austin in October. My sister and i were really hurt when our father went home to glory. Mr. Leon Chisolm arrived about 1am but we were waiting for two family members to arrive. Mr. Leon introduced himself and said, "Take as long as you need I'll wait in the lobby." Mr. Leon explained to us the process and told us, that we could cone visit our father anytime up until the service. That act of kindness made us feel good. We met at the funeral home and made the arrangements and Mr. Leon made sure we didn't over spend. Mr. Leon and his staff made sure that we did not have to do any of the leg work. The staff made us feel like family and happy we used their services. Amazing group of people. Thank you on behalf of the Fields Family.

I'd like to start out with the fact that I was veryyyyy close to giving this place a full 5 stars…read more A couple of things affected the rating: we didn't get any deadlines for items we needed, and there was some untracked communication. For my mother's obituary we were told we needed it pretty much the day before and we didn't have much time to get it together. I also got called early morning to iron out some details for the limo ride set up. Later on all the information was repeated to me at a call like it was brand new information. This was incredibly frustrating and knocked a star off of my review. Now for why I loved this place. I visited here with my dad while my mom was in ICU still. They sat us with a coordinator, and he guided us through all the available options we had with them. At no point did he try to upsell us anything. If we wanted to look at certain upgrades or features, we were welcome to ask and take a look, but he was always clear about what was necessary and what wasn't. This place had staff on site during the visitation to guide people to the correct rooms, ensure masks were being worn (We didn't have a problem with this.), and to answer any questions. In addition to this, they were with us during the mass and the burial. I could tell my mom was well cared for, and so was my family. They treated us so well and were incredibly understanding while we were going through this tough process. I would actively recommend this Chisolm's Family Funeral Home & Florist if you are ever in need of it.