Contacted this funeral home in order to transfer my burial insurance that I took out in GA , so it…read morecan be used here in Texas. Everything will be the same so great value with this transfer over. Sabrina Young the owner came out to the house and I showed her everything I had and then we went from there. She is a veteran and the service officer at the local VFW POST. This is very beneficial for me being a disabled vet. She also discussed a lot of other veteran options and paperwork for the headstone and cemetery plot. I highly recommend this funeral home to anyone, but if you are a veteran this is the service you should use this service. Sabrina will be there to help your spouse through all the steps during this transition.

I would like to salute Sabrina Young for her work to build a veteran business that supports our…read morelocal community. Our experience on planning our funeral exceeded our expectations. We learned from our parents that pre planning our funeral is the best thing we can do for our family. When that day comes, the experience will be handled with Dignity and Respect!

My brother and I had to make an appointment to pick up my mom's ashes. We live 45 minutes away…read more When we arrived, there was a lot of smoke in the air, coming from their building. It just felt creepy and disturbing. The door was locked and we had to wait in the smoke for someone to come to the door. Once we went in, the place was pretty tacky and smelled bad. We sat down and were asked if we could come back later, because their new driver accidentally took my mom's ashes to their other location. About an hour later, I called to see if they were back and she said it would be another 45 minutes. They gave us a free urn for our inconvenience. The job got done and it was affordable. If you need anything more than that, you might want to go somewhere else.

They received my dad mid July, 2.5 months ago. For the past few weeks I have called and left…read moremessages with their service and sent emails. No replies. There customer service is non existent. All I am asking for is an update on either the remains or death certificate. I paid for their services and I don't think it is too much to ask for them to pick up the phone and call me or bang out a reply and hit send. Their lack of communication has me worried about my father and that maybe I trusted him with the wrong people. I do not recommend! If they spent as much time returning phone calls and emails that they do responding to negative feedback maybe they wouldnt get so much negative feedback. Check reviews on all websites before you choose them. My next step is filing a complaint with the TFSC

The service was good in the end, but it was sometimes hard to reach people initially.read more

We are beyond words in expressing our gratitude to the entire Cremation.Green team. When our…read morebeautiful13-year-old daughter passed from Ewing Sarcoma at MDA in Houston, we were initially transferred to another facility for cremation -- a rushed process that left us uneasy because the facility was so cold and nothing like what we expected for our sweet girl. Late that evening, while searching for a place that would truly honor her, we found Cremation.Green. We called close to 9 p.m., and Laci answered with such compassion and understanding. She immediately helped us make arrangements, and by the next morning, they sent a vehicle and our daughter was lovingly brought to their farm. The experience was beyond what we could have hoped for. We were able to watch the entire cremation and send her off ourselves -- something that brought immense peace and closure. The facility was modern, serene, and absolutely beautiful, with a viewing room designed in the warmest, most comforting way imaginable. When we walked out with her ashes, the wind was softly blowing, and the trees and windmill seemed to wave us on. In that moment, we felt a deep sense of calm and gratitude. We are forever thankful to Cremation.Green for creating such a sacred, dignified, and loving space for our little birdie's farewell.

Sadly, my Mother passed away 1/27/26. Hospice recommended Heart of Tx Cremation. Mr. Hernandez was…read morevery kind and professional. They also had a nice selection of Urns & jewelry.

We were very impressed with this firm. They were very professional in every way and made an…read moreextremely difficult situation a little easier to deal with. They thoroughly explained the process, gave us an estimated timeline, and stuck to it. I hope it's awhile before I need their services again, but I will definitely call them when I do.

This review was mostly written this time last year, but I didn't have the heart to finish and post…read moreit until now. I made the decision to make this review more about the process than my experience; to help someone doing research like I was at the time, since it can be overwhelming. That being said these prices are from the end of 2022 and if you have a specific question about my experience you can always send me a message. I dealt with multiple people here and overall this is a wonderful service. I called while my father was in hospice to be prepared and get instructions, they were very kind to me and very helpful. While I was calling the Bryan office, it was my experience through this process that the phone systems between the Bryan and Austin locations are combined in some way and their answering service is as well. Their website is very helpful if you need to get information in advance. Since my father was in hospice, all we had to do was provide the phone number for ABCS to hospice and they called once my father was pronounced. They will send someone out to retrieve your loved ones body. They do prioritize removals from the home over the hospital, so if there are multiple calls in a night, they may use a third party to dispatch to your home to handle this in a timely manner (more on that later) but they do have their own staff that they utilize first. They will then email the next of kin several forms to be filled out in the next several days and transport the body to Austin. These forms include a cremation authorization, an authorization to embalm and a death certificate order form. On the cremation authorization you can order urns and engraving as well, but I believe you need to look at their catalog online and specify on the form. I did call several times for help during this process and they were very helpful. There will be a later email about the vital statistics and the accuracy of this form being signed off is necessary before the death certificates can be issued. The death certificates need to be paid for in advance and typically take 10-14 days to arrive in the mail. This is due to the current cost in the state but I believe the first one is $20-25 with additional copies being $4. They had a bundle cost for 10 and 15 and I believe we got 10 for around $55. If the 10-14 days won't work, the form had an option for expediting for an additional $30 and I believe this was an overnight service after processing instead of regular mail. The timeframe for remains depends upon how quickly you provide the cremation packet, the doctors, how long of a wait there is ahead of your loved ones cremation and the type of urn you order. At the end of September I was told it could take up to 4 to 6 weeks total, but it was sooner than that. A few years ago my parents used this process for my grandfather and I think it took 2-3 weeks. You will set up an appointment to go to Austin to pick up the remains and pay at that time. Although I believe arrangements can be made to have the remains shipped to you, I'm not sure of those details as my mother did not trust USPS with tracking for such an important task. The cost of cremation was $775 plus any expediting you choose and the type of urn you choose and if you arrange service through them. I did not look into their packages for arranging a funeral service. They will also post a photo and obituary on their website if you email it to them, at no additional cost. There were three mishaps throughout this process, which was about a month long. The first was the third party who picked up my father was inappropriate with my mother and sister. I spoke to ABCS about this who forwarded me to the owner, Robert, who took it very seriously and handled the situation. As I stated above, they only use a third party when time is a factor and they are already on a call. The second was an unnecessary delay for the death certificates. Anthony handled this situation and accommodated me by sending me a scan to handle my fathers affairs as I had travelled across the state to do so, and the physical copy wouldn't be available until several days later. The delay shouldn't have occurred, but they held themselves accountable and were accommodating, so I wasn't very concerned about this. The third was a much bigger deal, but I do acknowledge they did what they could to make it right and I do appreciate it. Long story short, there was a miscommunication and his ashes had not arrived in time for the appointment to pick up. However, they did agree to meet my mother and sister outside of business hours and offered a partial refund to rectify the situation. Again, I'm leaving out a lot of details because of limited space, but the important thing is that they did resolve it and if the person I had been dealing with on the issue had been available I don't think I would have been given the wrong information in the first place.

Just don't. Spare yourself the agony in your time of grief. This operation is sloppy at best…read more They will take your money, deliver services eventually, and not return your calls when there's problems (there will be). They've been screwing up the death certificates for months, made two promises to deliver, then disappeared without a trace. There's literally no one to talk to. IF they call you back, they'll blame it on their answering service. I haven't heard from them in weeks. They've basically stole the money and ran.

Linda was great and communicated the entire time. The price and availibility is good and she is…read moreworking with me on where to pick up the ashes that is convenient.

From the owner: Ashes to Ashes Cremation Services provides compassionate, dignified cremation in Weatherford, TX,…read moreParker County, and the greater Fort Worth area. From the moment your loved one is placed in our care, they are treated with the utmost respect. Our state-of-the-art crematory is operated by licensed, certified technicians whose experience sets us apart. We are fully licensed, insured, and pass the rigorous State of Texas inspections, so you can have peace of mind that the cremated remains returned to you are truly your loved one's. The remains can be placed in a temporary urn or an urn of your choosing. Call us to learn how we can help.

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

Lack of communication; numerous typos in the bifold materials that the staff should have corrected…read more Honorarium paid to the funeral home to give to the clergy and church was not given to them. Our family will never use their services again. Their lack of attention to detail make a difficult situation even more stressful.

The staff is very helpful and professional. Would recommend for families in this difficult timeread more