Dot came highly recommended by a trusted source. He raved about the food, and after one visit, I can see why. He mostly goes for dinner, but it was convenient for me to go for brunch. It was also convenient for half of Houston to go at the same time. After 20 minutes, we were seated. Not too bad. Once we were seated, we sat. And sat. And... you get the idea. Finally, a waitress approached. Woohoo! We'd at least get some coffee now. What we actually got was, "Bear with me, Hon, we're swamped." Way to state the obvious, Miss. A little while later (in geological terms) she returned and actually took our coffee order. Even came back with coffee, including a carafe, pretty quickly.
Note to Dot: If you're going to provide a smallish carafe of coffee to a table of three, it is wise to see if they need a refill occasionally.
Food orders were taken at this point and the waiting game continued. We were entertained by an amazing volume of crowd noise and ESPN coverage of the Chinese Little League team scoring 16 unanswered runs on Aruba. Poor little Arubans. At long last, we were treated to another visit by our waitress, who asked if we would like a complimentary bread basket like all the other tables seem to have gotten when they sat down. Why, yes. I think we would like that since my blood glucose level is dropping faster than the Dow. Turns out it was just a tease. No such basket ever materialized.
Note to Dot: If you're going to offer free biscuits, rolls and muffins, please deliver free biscuits, rolls and muffins.
Despite the lack of bread, we were all still conscious when the meals did, in fact, arrive. The dishes were unceremoniously deposited in close proximity to the people who ordered them. It was a small table, how bad could she really miss any of us? As we were about to dig in, I noticed two things: first, that the above mentioned carafe had ceased to contain coffee, and second, that my omelet was not accompanied by even the slightest trace of biscuit. Had these people been talking to my doctor? Was there some vast Dot conspiracy to deny me my daily bread? I would not stand for this! No, I would sit for it. And sit. And... you get the idea.
Note to Dot: Many victual vendors have members of management pop by each table and ask if everything is okay. Look into it.
Little Miss Can't Be Found eventually reappeared and I was able to flag her down and request caffeine and carbohydrates. Was that a little bit of attitude I detected? Nope, it was a whole lot of attitude.
Note to Dot: If your servers are going to have an attitude, use it to your advantage. Adopt slogans like "Service with a Sneer" or "Eat at Dot's. Or Don't. We really couldn't care less."
Overall, the food rated four stars and the service gets zero. I can't remember the last time I tipped this poorly, but she drove me to it even after giving her the benefit of every doubt. I hate doing that, but I encourage you all to do the same. If you are served by someone who has no business in the business, don't reward them. Gently nudge them toward another line of work so that I don't encounter them after you.
Two more thoughts from my trip to Dot:
1) If you can manage a to-go order from here, it might be a great experience.
2) If you plan to send your child to the Caribbean to play baseball, the Dominican Republic is a much better choice than Aruba. read more