Today I went to Back in the Game for my 3rd time. Every time I go the owner is always for nice and…read moresocial. Today I Went in for a broken screen I thought could t be fixed, they not only fixed it but did it cheaper then any of the competitors !! I don't live in the area any longer, I actually live in Naperville (45min away). I had to stop in the area so I went to Back in the Game since they've always been so welcoming and fairly priced. I always recommend my friends there they've always said the same as me. Also was glad to see the business has grown since the last time I've been there :) If you need your device fixed give this place a shot ! Making this post off the phone they fixed for me

DO NOT GO HERE FOR PS5 REPAIRS!!, I went here like a month ago or two now and I went for a hdmi…read moreissue they "fixed" the hdmi which still turns off when the wire is moved slightly by the way, and then they put in "Liquid Metal" in my playstation and now my playstation overheats when I play a game for more than 60 seconds mind you I've had my playstation for years and never even knew this was a thing because it never fking happened please stay away from this store!

This place is exactly what's wrong with many collecting hobbies. Yea, the selection here is pretty…read moregood. That's mostly because the prices are terrible--worse than eBay and Facebook marketplace scalpers. Case in point: there's a pokemon illustrated set that just came out. It's $17. You can still get lucky at retailers and it'll be restocked. Here, just 2 days after launch, they're selling for $50. Just nuts. I guess it's clear this isn't a "card shop," it's a scalpers storefront. Don't go here looking for Lorcana--guessing the margins are too low. Except for their singles, which they sell for $2-4....crazy pricing for Lorcana. Anyways, i won't be back. Will have to continue my search for a card shop that's ethical and somewhat reasonable. --------- Edit in response to business reply: 1) i agree conversation could go a long way. But when your pricing on a brand new Pokémon set (which doesn't have a set market yet) is already 3x MSRP, what productive conversation can happen? It's just a straight up gouge. I'm not naive to expect to get everything at MSRP, but i think 3x markup 2 days post launch is unreasonable. 2) i did ask about Lorcana. I was told you "don't carry much" and "didn't have any right now." 3) you seem to be implying that you're aware prices are high and can then be negotiated lower. If that's how you want to do it that's your prerogative, just understand that's offputting for new customers. It's hard to want to establish a relationship and have a conversation when the first impression is being taken advantage of. And when your response to pricing questions is "well the hobby is thriving!" I don't think that's off base.

We love going here getting our fix with Pokemon cards & basketball & football cards!…read more Cards are organized in boxes & in good condition. They have a wide variety of options. They have 2 long tables. Friendly owners.

Disc Replay in Orland Park deserves every bit of a five-star review. Chuck, the owner, really knows…read morehow to run a business. The new Orland Park store is an absolute godsend. Dannel runs a tight ship--the store is consistently spotless and organized, and the staff is friendly and knowledgeable. Chuck has created a great operation, and Dannel keeps the Orland Park location running smoothly. It's a huge asset to the community, and I highly recommend it.

One of the laziest groups of employees I've encountered works at this Disc Replay location. I…read morecouldn't find a specific item, so I asked a male employee for assistance. Instead of actually checking, he led me to a section that I already knew was incorrect. I went along with it briefly to give him the benefit of the doubt, but it quickly became clear he wasn't interested in helping. Without making any effort to search or verify, he simply said they didn't have the item. He then brought over another employee who immediately backed him up rather than attempting to locate the item or provide any real assistance. This was a stark contrast to my past experiences at the Orland Park location, where employees were helpful, looked items up on their computers, and were able to locate plenty of what I was searching for. Unfortunately, the lack of effort and professionalism at this location has cost them a long-time customer. I will not be returning.

Scott and Marty are amazing dudes! Their service is great, treat you like an actual human and are…read morereally nice! Come here for all video game needs and I mean ALL they literally have everything tech wise! Today I stopped by and sold my old PS Vita and used my trade in value to buy a PS2! they gave me a free memory card and 5 bucks off some games I wanted! Can't brag enough about this place! Great value for everything there and quality! Thank you guys!

They have great service, great prices, and a good variety of games and consoles. I bought a game…read moreboy and games to go with it is it worked flawlessly. They even have classics NES games with there boxes. It is also a good place to get your hands on rare Pokémon games. 5 stars Would definitely recommend. But I wonder what it use to be like 10 years ago because the reviews saying it's bad was from a long time ago and are now obsolete.

John was the goat , helped my girl and I out on getting a gameboy we got three harry potter GBA…read moregames men in black , fantastic 4 and a gameboy ourselves. it was amazing talking to him and he was so knowledgeable about different games , systems and finds ! shout out John bro !

Came in for some PS2 games. They have retro games for every system you can really think of. Fair…read moreprices. I definitely would come back.

Growing up in Pittsburgh, I used to love coming to The Exchange. Now I was happy to see that…read morethey've expanded (to be honest I'm not sure which locations came first). The Exchange is the perfect place to find new/used video games, movies, cds, toys, consoles and more! Everything is organized in sections by type of game or appropriate genre of music or type of movie. It may seem overwhelming at first, but it's almost like a library of all things cool. The staff is super helpful. When you want something, you'll need to ask them for help as everything is behind glass and locked so you don't steal- good call on their part. Prices are reasonable for the most part. Some things like vintage games can be a little pricey but it makes sense. I bought about 6 or 7 old video games from NES Super NES and Sega for $38. I think I did well. They now have a rewards program that's free to sign up for so take advantage of that. I love this place whether I'm in Pittsburgh or Chicago. Definitely will make a trip or two every time I'm here.

I am writing this to share feedback regarding my recent experiences with this store. While I…read moreappreciate the inventory, the trade/sell process and customer communication have been very disappointing. Recently, I brought in an Xbox to trade. I was told I would receive a call the following day once it was tested. After receiving no update, I called the store myself and was told my offer was ready and to come in. After driving over 40 minutes, I was informed in person that you could not accept the console due to a fan issue--information that should have been communicated over the phone. Additionally, during a previous visit to sell a collection of Naruto Funko Pops and manga, I explicitly asked to complete the transaction that day to avoid another trip. Despite assurances, I was kept waiting until closing time, only to be given a rushed and surprisingly low offer. Clear communication and respect for customers' time are essential. I hope you will address these issues to improve your service going forward.

Nostalgia can be found all around you while browsing Game Changers impressive selection of games,…read morefrom old school classics to brand new games. Anything you've been wanting to play, but don't know where to find (or would rather not have to order online) can more than likely be found here. Hard to find accessories are also available often so I would come in or call if you are looking for somethingspecific. Staff is fantastic and their customer service is on point because they are always willing to help you with any questions you might have. When entering I felt a bit startstruck as I looked on upon this beautiful store. My husband found this place while driving and insisted on coming in. Next time we are in the area I know he will insist on coming back and I won't complain because I love Game Chargers as well.

Fair prices, very good knowledge of nearly all that the sell. Cool vibe. Good people! Impressed!read more

Great store, so glad places like this still exist! They have everything from old consoles and games…read moreto modern accessories designed for old consoles (hdmi video cable converters, controllers, etc.). Everything is priced fairly and competitive with other similar retro stores.

I loved the service that I got from here, every time I asked a question over the phone they were…read morereally nice and actually gave a crap what I was looking for!

Fixed my Xbox Elite Series 2 controller with them! Fast and affordable! Thank youread more

Open when they feel like it , services prices change every time I come , charge you whatever they…read morefeel like that day

The owner was super nice and and we had a nice chat. The service was great and I will be coming…read moreback whenever I want to rent something. 11/10 would recommend

I've been so torn as to if and when to write this review.... I adore this little shop and I've…read moreenjoyed keeping it to myself for long enough.. The owner Joe, really is a great guy which is why he is mentioned in every review. He's got a good little staff of employees who are always very helpful and kind. Need a movie recommendation? Give Joe several titles you've enjoyed in the past and he will come up with something you've never even heard of! You won't ever want (or need!) to use Redbox again after you see the selection this little shop has... There are several monthly plans you can subscribe to (we have 2 out at a time, about $25 per month). Only wanna rent family movies? There's a plan for you too, $4.99 per month. Oh and I mention the selection of video games? Yeah, it's extensive too! I hate to mention it, but I have to.... There's an epic xxx section complete with Girls Gone Wild and all the parodies. You're welcome. Pretty much every hit show that's ever been on television is there and when you rent a series, you get the whole series not just one or two discs at a time. Joe also takes requests and custom orders, so if you dont see something, ask! Don't feel like going out? Oh well they also deliver! (This is subject to availability of staff) You'll always be in the loop with the text alerts too. New releases and specials pretty frequently. The shop is located next door to the Auto Zone, so park on the street and not in their lot. Happy 19 years (October 27) to Joe and his Video Strip, wishing you many more.