Will never take this taxi again the driver was so rude that I would have been better off walking in…read morethe damn rain than to having to deal with the rudeness of this driver I thought it was all about customer service not about listening to their b**** sessions

Very dangerous drivers, almost hit a person waling their dog. and their vehicles are dirty, smelly,…read moreand look like they have been in multiple fender benders, I recommend looking for other means of transportation. Stay away!

Got a ride from Griffin Park to Schroeder Park. Driver was on time and extremely friendly. I left a…read moreBluetooth speaker in the car and she even offered to bring it back. My mistake so I plan to get it the next day. Her car was also very clean.

They were a lifesaver picking us up on the side of the road as night was falling and our car broke…read moredown. Lovely people

Used this taxi service for the first ti.e today was very surprised at how nice ,kind ,sweet ,and…read morerespectful the you man was This will be the only taxi company I will use from now on Thank the lord for you

Driver in a white cab decided he wanted to drive like an idiot, almost side - swiped my car, then…read moreproceeded to flip me off. I called the main number and somehow got his cell phone, he proceeded to call me the asshole and "thanked" me for for being a courteous driver. This was 7/7 approx 4:40pm - he was coming from Voorhies heading to the Riverside Inn hotel here in Grants Pass.

Talked with Dee directly, who is half of the "Double D" with her husband. Scheduled a pickup the…read moreday before my flight out of Medford. On my pickup day they did not pick me up at the appointed time. When I called 10 minutes after they were supposed to pick me up, they said they had no record of me reserving a pickup. That caused all kind of complications for me, especially since my wife was in a foot boot after surgery and could not walk or drive. If I could, I'd give them no stars, but have to give them one to write a review. I'd stay away from this shuttle service!

I don't know what's going on with this company, but I called from L.A. to book a ride for my dad in…read moreGrants Pass, to his eye doctor's office in Medford. The actual booking went smoothly, except that I wanted to pay for the ride myself, and the person taking the booking said he would have to call me back to get my credit card details. I don't feel comfortable until things like this are paid for and confirmed, but by the end of the day, I still hadn't gotten a call back, so I called again. I was told that the payment didn't have to be made right away, that I would be called in the next day or two. Five days later, two days before the trip was scheduled, I still had not received a call, so I tried again. I got Double D's answering machine in the middle of the day, so left a message that I wanted to pay for the trip and did NOT want my dad to have to pay. Toward the end of the day I still had not received a reply! I mean, what kind of business is this??? I went online to look them up and there was a second phone number. I called that one and got another answering machine, so left another message. A couple of hours later, that same number called my home phone, but hung up after one ring. I called back, got the machine AGAIN so left another message! This time the woman (Dee) called back and spoke to me. Hallelujah! What she said was that there was a problem with the booking, because I had been quoted $50, and my dad lived '13 miles out of town'. NO HE DOESN'T! I told her exactly where he lives (which is in Grants Pass, about a mile from Merlin, where Double D operates). She then said that they charge $50 to go to the airport, but my dad's doctor's office is about a mile from there, so they would have to charge me a minimum of $73 - one way. I didn't understand all this, and was increasingly uncomfortable with such shoddy business practices. I asked if they would honor the quote I was given 5 days earlier; a quote no one had followed up on to correct in those 5 days. She said no. Ok. But it gets worse. I got off the phone and started calling around to other transport services. While doing this I got a call from the man who had taken my original booking at Double D. He apologized for the misunderstanding and said he wanted to make it right. He said that $70 was only $20 more than my quote and not a big deal. But, he said, they would have to pick up my father an hour earlier because they transport mentally challenged people, and already had a booking they had to pick up on the way. And if that wasn't bad enough (since I had made the booking 5 days earlier), he said they could not take credit cards over the phone - that I would have to go to Walmart and pay to wire the money to him! Really??? He insisted it was easy - no big deal. Well, Double D may think treating people like that is no big deal, but I think you should RUN as fast as you can the other way before ever calling this questionable company. I've never dealt with anyone so unprofessional, and I shudder to think what would have happened if I hadn't continued to call and attempt to get the booking paid for. And 'wire the money to Walmart"??? I'm guessing Double D stands for Dishonest and Disreputable. In the end, I was lucky to find a reputable company on such short notice; a company that charged less than $70, took my credit card over the phone, sent me an instant receipt, and is going out of their way to accommodate my dad.

Excellent service and so nice to boot! Was here right on time and I will use this service again!…read more He always goes beyond what is expected and I so appreciate him!

Used this taxi service for the first time today and I will never use anyone else after this the…read moregentleman was a real gentleman very polite, kind and respectful this is a number 1 service will recommend them to everyone God bless you young man you are a angle from God

Driver was parked in a no parking drive thru/drop off area. Blocking the exit. I waited behind her…read morefor a minute and gave a little honk. Waited and honked more. Then after a couple minutes laid on the horn. Got out and asked her to move. She said no. I told it's no parking. Let me out. She said she wasn't parking and to drive in reverse out the drive thru. Again I said pull forward and let me out. I'm not moving she said. Drive backwards. There was another car behind me also needing to get through. She said tell them to move. I'm not moving. So the person behind me had to back up so I could drive in reverse into traffic so I could leave. Amazing employees you have.

We left our phones behind head rest in car. Called driver immediately he didn't return our calls…read more Next day tried again was told he would be up till 3PM. Finally he called back said he didn't have them. Saw him driving by later tried find my phone app, funny phone went same direction his cab just had. Thought maybe he just hadn't seen them set off alarm phone was immediately turned off. Hasn't been on since.

******This review is not good for Afleet taxi, but good to know for the consumer…read more Last week, on December 12th I called ahead to arrange for a pick up at 7:25pm The taxi driver took my information and we hung up. At 7:50 I called back, waiting outside to be picked up, but no taxi. After speaking with another diver, he told me he is 2 hours away. I then tried to reason with him, letting him know about my pick up time. He still stuck with the ''It will be 2 hours'' answer. Afleet taxi is a company that has burned a bridge with a loyal cab taker. Afleet ''Get your act together please and pick up people who ask to be picked up..its what you do for your profession so be professional and be a person of your word.

This company has the best rates in town !!! They are always on time too .They have great drivers…read morethat are very professional and nice . Not to mention all there cabs have great graphics .

Brian, a co-owner, rescued my family at the Rogue Valley Airport at 1:30am (yes, AM); after a long…read moreday of travel from the East Coast, only to have other taxi/shuttle services unavailable or non-responsive. Brian was very courteous and asked what our preferred route home should be, so we could control how far/long it took to get us home.

A and B is hit or miss with on-time pickups and reliability! I gave them a two-star (instead of a…read moreone star) as I hope they will improve their reliability!?

While on our way to California we stopped over at a Medford hotel. I dropped off our van for a…read morescheduled service for the next morning) at the local MB dealer; unfortunately I arrived long after they closed (8:30pm), so I needed a ride back to our hotel, 6 miles away. I called Bear Creek Taxi & the driver showed up before I knew it. This taxi was in a pretty new & clean suv. We were treated to a nice ride in a comfortable vehicle & the guy was professional & kind. Payment was also super easy via Apple Pay.

Great service Sunday to Rogue X & personable driver, dont recall his name but would utilize his…read moreservice again when need be.