Got a ride from Griffin Park to Schroeder Park. Driver was on time and extremely friendly. I left a…read moreBluetooth speaker in the car and she even offered to bring it back. My mistake so I plan to get it the next day. Her car was also very clean.

They were a lifesaver picking us up on the side of the road as night was falling and our car broke…read moredown. Lovely people

Used them to transport wife to Dr appointment, insurance would not pay for it so I had to pay out…read moreof pocket and they would only take cash. I got what they asked for & paid driver. 5 months later I get a call, you have a bill for transport. I say no, I've payed for that and I have nursing staff to prove it. Lady on phone was very rude, constantly trying to talk over me and not letting me tell my side. Would HIGHLY NOT recommend this company!

If you have never used public transportation you should try it, save money, wear and tear on your…read morevehicle and free yourself of traffic related stress. The drivers are awesome extremely helpful to new bus riders, once you learn the schedule it's easy travelin. The cost is reasonable, too. We are fortunate to have the service in some locations. They purchased several new bus' and I really like the wide aisles for loading groceries on board and it's much easier to navigate a wheelchair, safer too! That being said I do have some issues with their priority of funds, safety should always be first. I contacted Stage management about the poor lighting around the bus stop shelter in Mt Shasta's shopping center, near Ray's market. The same bus shelter has an over abundance of snow in winter, piled up to several feet on the sidewalk making it impossible to navigate a wheelchair underneath the shelter. This is one of many locations with real safety issues and some of their drivers have reported the problems. Stage management informed me, they are doing their best with limited funds. Safety should be a priority above spending limited funds in areas that may not bring any revenue. They have expanded their hours to include a Saturday run. I was told that our public transportation operates at a loss, the short explanation not enough ridership to pay the operational costs including an additional day of riders. How do they justify the costly burden of an additional run but can't make our bus stop shelters safer for the disabled.

I was out of town so my husband made advance arrangements with Tic Tock Taxi to give my (87 yr…read moreold) Mom a ride as she is not comfortable driving at night. This was our first experience with any taxi service in the Rogue Valley. Basically, there was a need for them to pick up my Mom at a specific time and bring her to a downtown wine bar to watch my husband's band. At the end of their performance, they would need to return at a specific time, pick her up and bring her home. An additional request was made for the driver to walk with her to the wine bar and to also walk her to her door at the end of the evening. They did this flawlessly. They were punctual and honored my husband's request to the letter. The driver was a very pleasant young man and most professional. We strongly recommend this taxi service!

I called them three times in one day, trying to arrange an early morning pickup to get to the…read moreairport, and never received a call back. I eventually went with another company. On a previous occasion, they got us to the airport just fine, but didn't have anyone there to pick us up, although I had made a reservation before we left, and had called them before getting on the flight to Medford. I won't use them again.

route 60 is often late running inbound. The main issue I have, is that too many young, and healthy…read moreare sitting in elderly, and disabled seats. These riders all have their noses in the phones, and I have to ask them often to move over. Maybe before the people board, the driver can tell them all about the seats. It's disappointing that you have to remind people to pay attention to signs, I know, but this is a huge problem. One or more of these riders will catch me on a bad day some time, and I'll have to cause a big scene. If I had another way around, I sure would give up this bus in a hot minute. Also, next time, make sure ODOT doesn't screw up your funding, like maybe consider having the fund dispersement unit FIRED. Clean house before you go under, and the problem becomes our problem with raised fares!!!

100% worst bus service that I've used in the state of Oregon (or any state). The times are never…read morecorrect on the app, the drivers are TERRIBLE drivers and waste time constantly (in particular, they chit chat with each other and disregard passengers), and the routes are garbage. Public transportation this bad should be free...like it is in Corvallis, which is 1000 times better than RVTD

Casey picked us up from our hotel right on time for a wine tour. It was just my wife and I but it…read morewas our anniversary. We rented the Limo for 6 hours and it can with non alcoholic beverages, chocolate, and even a jar of Grey Poupon. We threw Casey a curve and skipped our last stop as we had already drank our body weight in wine. We asked if he could just take us on a town drive which he happily did. We will be back and will use Casey again.

We book a drive with Steve every time we're in Oregon! He makes it the most magical and special…read moreday, and goes the extra mile to ensure an unforgettable experience. THANK YOU, STEVE!!!

So there was a volcanic explosion. But where did the Ashland?…read more These days the Ashland Greyhound station is actually a Safeway grocery store. Yes literally - you will catch your bus outside the grocery store. I've done it enough times to know how it goes. My ex (sort of) open relationshippy type girl lives here and I came here on the bus a couple times as a youngun. I guess there are worse and much less safe places to catch a bus, but it's a shame that this is the best you'll get to see - just a big chain store and nothing special - when you come to gorgeous lush Ashland. I think they would be better off having the buses go from downtown or something but that's the way it goes.

The driver arrived 20 mins early and left 20 mins early. He left passengers waiting, and refused to…read morereturn for them. The driver was rude when it was pointed out he had not adhered to the new schedule, even though customers were there with plenty of time to spare. He cost me several hundred dollars by his actions. Many complaints filed, however no one in the company responded. Th! ey have treated me like I did not exist. It was unfortunate, as I have used the same company many times before. As a single mom, having to pay a cab in excess of two hundred to get me to the airport on time was more than I could afford, but had to pay it regardless. My job requires travel. I had to pay a fee for a late flight b/c the cab could not drop everything to take me right that minute. Serious issues are arising now b/c of the money I had to dip into. Shame on this company. Shame.