Don't have a photo, but Ivan might have been one of the coolest people i've ever met in my life…read more such an easy dude to talk to and the trip was awesome. i HIGHLY recommend doing this if you're thinking about it, i thought it was going to be awkward at first since it was an intimate group, but nah, that shi* was fire, do it now!!!!

What an amazing sunset and sail in San Juan Bay and out to El Morro. Even as residents of Puerto…read moreRico, the view from the bay of these landmarks made it even more impressive. Captain William and First Mate were amazing. We took some Beverages and charcuterie and he prepared and served us. Thank you !! Recommend 5 stars.

Captain Hector and first mate took great care of us. Kept the drinks full and told us about all the…read moresites. I would go again!

This was the best experience!! The captain was so cool and the maid made the best drinks (mimosas…read moreand rum punch) and explained a lot of what we were seeing. I loved our ride and will definitely book again when I'm back in Puerto Rico in the future for a sunset cruise.

A great experience with Captain Jimbo, Herbert, and Ralphie. I've never seen so much coral and…read morefish. Ralphie made sure to show me the best spots and Herbert took some great photos and showed us some of the local sea creatures. They served a tasty lunch, fun music, and of course a kick a$$ rum punch. Can't wait to do it again.

I had so much fun, can't wait to go snorkeling with them again!…read more The Captain and his men Scott and Herbert were super friendly group of guys that gave special attention to everyone on board. They gave us instructions for snorkeling, and helped everyone to securely fasten their gear. We stopped at three spots for snorkeling. The first one were very close to Icacos Island, which was deliberately in a shallow area, so first time snorkelers like me can get some practice before going into deeper waters. The other two spots we stopped were in the middle of the ocean, among the reefs and vast expanse of the Caribbean Sea. Herbert, an experienced diver that guided our tour, dove down and flipped lots of rocks and caught little star fish, urchins, shrimps, crabs and other interesting creatures for us to see. It was amazing, and something I couldn't have done if I were on my own. Snorkeling is such an easy sport, even though I've only swan in water parks before, I find it easy to swim the sea with no problem. Lunch was prepared by them, with cold cuts, cheese and sandwich bread. I'm not a fan of these type of food, but I didn't expect hand pulled noodles in the middle of the sea either. Food was not the point of this trip anyway. If you don't like these food, you can always bring snacks and just put them in the cabin downstairs. In the end, we sailed by this small piece of land and saw iguanas climbing up the trees. It was really nice. I learned about this tour rather late, so I didn't meet the book online window (at least 12 hours ahead), had to call in and make reservation. I would recommend everyone taking advantage of their online booking system, it is real-time and you get $10 off.

Booked a parasailing experience weeks ahead of time. Arrived 30 minutes before our scheduled time…read moreand was told that the boat was running about 20-30 minutes late. Checked back in 30 minutes after our scheduled time and was told it would be about another 20 minutes. No thank you that's not what reservations mean? Very unprofessional

During my first visit to PR I definitely wanted to do some water activities. They had several…read moredifferent things but we decided to do the banana boat ride. Booking a spot was easy and didn't take too long on the website. When we got their the men in the booth were nice and we started on time, if not a few minutes early. The other two men on the boat made sure that we were on during the whole ride and knew how not to fall off hahaha. It was really fun!!

We booked Ocean Motion Jet Car during our trip to Puerto Rico, and WOW !! this was honestly one of…read morethe highlights of our vacation. It was our first time trying anything like this, coming all the way from Texas, and we didn't know what to expect. But Bryan and Luis took amazing care of us from start to finish. They explained everything clearly, made us feel totally safe, and their energy was so fun and welcoming. You can tell they take pride in what they do and really want you to enjoy the experience. Once we got out on the water, it was unreal the views, the speed, the adrenaline... everything was perfect. If you're visiting Puerto Rico, you HAVE to add this to your list. Bryan and Luis made it an unforgettable experience. Highly recommend!

Overall horrible experience from the car to the customer service from the manager. When we first…read moregot in the car the speakers for the McLaren jet car didn't work at all. Then when we went out on the water with the guide. We were in the first car behind the guide. Our car could barely keep up with the guide on the jetski. 10 minutes into the experience the guide stopped us and had the car behind us pass us because we couldn't keep up with the guide. So then the guide and the Bugatti Jet Car took off to the point to where we couldn't even see them anymore. And mind you this is a GUIDED tour so we were left alone in the middle of the bay with no guide to lead us to where we needed to go. And mind you, they tell you to stay within 30 yards of each car.We complained to the manager to see if he could do anything to accommodate us and he proceeded to say he couldn't do anything unless another person complained. He kept talking in circles and saying someone must of unlocked one of the cars to make it go faster. Then even after showing him these videos, he still said there's nothing he can do unless someone cancels then we could maybe get another spot. But we would have to put down another $150 deposit if we wanted to go that route. I asked if he could refund us half of the money we spent and he said he couldn't do that. I would be a happy customer if he was more genuine but he wasn't interested in doing anything to accommodate us without interrupting plans that we already have paid for. Overall I wanted to have a good experience but that was not the case, I would avoid doing business with this business because if anything goes wrong, they won't do much to make up for it.

If you're looking for a sunset cruise around Old San Juan then look no further than Sail Old San…read moreJuan! Captain Sebastian is the owner/operator of the Chili Pepper, a retired racing sailboat. The Sunset Sailing Cruise is an intimate trip for a maximum of six passengers. Once we were under way Captain Sebastian let us steer the boat. After sailing around the bay for a bit, he asked if we were ready for some excitement. With a resounding yes, the Captain opened both sails and off we went into the Atlantic reaching speeds of 10 knots! Once back in the bay we took a leisurely cruise around Old San Juan, drank champagne, got to see San Juan from the perspective of the early spaniards, and watched a beautiful sunset. It was a perfect way to end the day!! I would highly recommend Sail Old San Juan to anyone.

This is real no-gimmicks sailing from someone who knows what they're doing. Captain Sebastian was…read morevery hospitable and laid on a bountiful supply of drinks for our journey. We got to helm for a while and even raced a fellow sailboat back to the marina. A must for anyone looking to see San Juan from its best angle - the water!

Franky came by and assisted our issues as a manager and made everything absolutely perfect. Having…read moreissues is one thing but having someone solve is another. Regardless of anything these will make it right. Btw all the food is 5 stars.

This company left me and a friend stranded at Tamarindo Beach during our Culebra trip on…read more01/19/2025. No headcount, no announcement, no call -- just drove off and left us behind. We tried calling and messaging every number we were given. No one answered. We were forced to hitchhike with a stranger to continue the trip. The guide later admitted the mistake and promised management would contact us with a 50% refund, but that never happened. No call. No email. Nothing. This level of negligence is unacceptable, especially on an island excursion. Mistakes happen -- ignoring them afterward is worse.

They don't answer the phone. You can't schedule a trip. You can call, text, or leave a message all…read moreduring business hours and hahahahaha the joke is on you. They won't reply or answer. Except they will keep sending you the same request.

A group of three of us did the 2 hour sunset sail aboard the Amazing Grace. We had a wonderful time…read moreaboard. The staff was great, friendly, funny, quick to help and serve as well as informative. We sailed out of the harbor and as far as the first fort, El Morro, with informative history given along the way. On our way back we enjoyed the sun setting, continued drinks and appetizers. This was a great way to enjoy the water and sites. Pros: Friendly staff, beautiful scenery, relaxing ride, plentiful drinks and choices Cons: inconsistent communication on time to arrive, email said 4:45 phone call to confirm said 4:15minutes, arrived at 4:30 and no one acknowledged us until 5:15. Neutral: Appetizers were not from local restaurants, they were good bites from Costco and you only got two bites so just be prepared that you aren't getting much and you'll be fine.

Puerto Rico has beautiful history and sites! I took a sunset sailboat "tour" from San Juan. First…read moretime sailboating! The Amazing Grace is a beautiful boat, the staff were funny, nice, and informative! If i ever get back to Puerto Rico, I will definitely be taking this ride again! Oh, I also happened to see a stingray....bonus! Thank you for a wonderful experience!!

Best Excursion Experience - Highly Recommend Castillo Tours!…read more Our day with Castillo Tours was absolutely incredible! Huge shoutout to Captain Tito, Eli, Adrian, Mathew, and Brian--this crew went above and beyond to make our experience unforgettable. From the moment we stepped on the boat, they made sure my family and I were well taken care of. I never had an empty cup, lunch was delicious and on point, and they even took the time to teach guests the basics of snorkeling. You could tell they genuinely cared about making sure everyone was comfortable, safe, and having a great time. The boat was super clean, and the whole vibe was fun, welcoming, and relaxing. I 100% recommend anyone on vacation to try this tour--you won't regret it! And if you can, request this exact crew. I'll definitely be coming back for another round.

Amazing experience! The highlight of our vacation in Puerto Rico. The catamaran was in great shape!…read moreHowever the captain and his crew made the difference, courteous, attentive, hospitable and fun! Every single passenger had a great time! They are great ambassadors of Puerto Rican Hospitality and Castillo Tours quality of service. I highly recommend this experience!