Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

I definitely recommend this flooring company! Jackie was great to work with on getting everything…read morepicked and measured. Their installers were awesome too! We will be using them again for our next project in a couple months!

Words cannot express the craftsmanship that Flooring Atlanta has provided; along with superb…read moreleadership with Jackie and Rob. I am ecstatic and extremely impressed with the quality of work that was provided!

Good job at good price. The team was very friendly. Good for carpet installation. They removed the…read moreold carpet and installed a new one.

Eduardo did a prompt and excellent job of replacing our old carpet with new on a stairwell. we…read moretrust his skills, pricing, quality, value and workmanship. his team was available to us even on a sunday on mothers day in a yelp chat to help us achieve pricing, scope and fast scheduling to get this job done fast for us. we could go on about how wonderful they are to work with and how they got the job done on time, in budget, with a crazy fast turnaround on all of it. they did what they said they would do, and when, and with great carpet. we will definitely hire them again for carpet installation and removal. thank you for a job well done and smoothly and quickly and pleasantly!

I've used Into The Woods for over 10 years for renovations and new builds in my personal homes and…read morefor homes I have renovated and sold. Candi and Shamus have consistently jumped through hoops for me to provide great product at pricing I could fit into my budget- or my client's budgets. Their installers are educated and follow the manufacturer guidelines for install - which is hugely important as to not void any warranty. This last project they helped me with required same day delivery and unload. 2 of their managers took the time to follow the delivery truck and unload my flooring! If you're looking for great products and service, I recommend Into The Woods. Shamus is also a GA Licensed Contractor so he is a wealth of information. I highly recommend and am grateful for their support.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

This is purely on customer service. We needed Flooring and…read morebathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

Very pleased with Alpharetta location of FCI-- needed a 9 year old carpet stretched. Carpet had…read morevery little wear as it's in an unused area of the house, however 2x month vacuuming caused it to stretch and bump up here and there. Eric sent out Luis and Maurilio who did a great job. Very professional and very nice men. Also, very pleased with Eric's pricing. Will definitely use them again.

Antoine came out and gave estimate he returned to do the…read morework as outlined. Antoine was friendly, timely and professional. The carpet looks great. Highly recommend this business

Antoine was quick to respond and was able to come out within a day or so of me asking for a quote…read more Antoine provided a quote that priced all the work separately, allowing us to choose the work scope that was within our budget. He was also flexible in additional requests we had along the way (like asking for a final glossy coat to finish the wood floors). I was originally going to replace carpet with LVP but found wood floors under the carpet! We chose to have the wood floors refinished and stained and they turned out fantastic! It looks like a completely new space. The job was scheduled within a few days and was completed on schedule. Included (for a fee) in the quote was assistance putting furniture back in the room which was helpful. I'd contact Antoine again for future flooring needs.

I couldn't be happier with my new floor. Jesse was professional, prompt, and honest. These are rare…read morequalities today. I have had nightmare experiences with Home Depot, Lowes, and Empire. The flooring installed was exactly what I had chosen, and the finished project was exactly what I was told it would be. Love the flooring, love the price, love the service!

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Northwest Atlanta, offering hardwood flooring, luxury vinyl plank, carpet, tile, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

Terrible - caused catastrophic damage and refused responsibility…read more I hired this company to install outdoor carpet on my terrace of a brand-new home. Before work began, I explicitly instructed the contractor not to use nails, screws, or make any cuts due to waterproofing and structural concerns. These instructions were clear and non-negotiable. Despite those warnings, the contractor ignored my instructions and used fasteners and cuts anyway, directly compromising the waterproofing system. As a result, my home suffered extensive water intrusion and damage that now totals tens of thousands of dollars. When I discovered the damage and attempted to address it professionally, the contractor refused to engage, hung up on me, and has since avoided all responsibility for the destruction caused by his work. There was no attempt to inspect, repair, remediate, or even discuss a resolution. This was not a misunderstanding -- it was a complete disregard for client instructions, property protection, and professional accountability. The work performed has resulted in major financial loss, legal action, and months of disruption. If you value your property, your investment, or basic professionalism, do not hire this company. I am now pursuing this matter through the courts because the contractor has failed to take responsibility for the damage caused by his actions.

I had a hole in a section of carpet that I thought was beyond repair. I thought for sure that I…read morewould have to replace the carpet in my entire room. Carl came over, inspected the damage and came up with a solution. He matched up the pattern in the carpet and saved me a ton of money. Honestly, Carl is an artist. I couldn't be happier with the results. If you need your carpet repaired, give Casey's a call.

All Good Floors lives up to the name!…read more I had a unique challenge of trying to match a discontinued carpet style to the various new options out there. Amber was great and stuck with me to answer any questions I had and track down samples to compare against. Once we had worked through all the details and found a good match, they had it installed in a matter of days. Their crew was quick, courteous, and cleaned up after themselves. They vacuumed not just the new carpet, but all the areas they had walked in the house! In the end, it was like they hadn't even been there. The new carpet was a seamless match and looked like it had always been there.

This was the second time we used Allgood for our flooring needs. First time was flor laminate…read moreflooring and now we used them yesterday for re-carpeting our home. As it was the first time, the service, communication, ease of doing business and most importantly the end result was more than we could ask for. These folks are amazing at what they do and are great people. Do not hesitate to use them!

We had Mr Carpet install carpets in two rooms, and could not be happier with the finished job…read more The team was very miticulous in cleaning the bare floor after the old carpet was removed, and were so careful in cutting and joining the carpet sections that we cannot tell where the different pieces come together. New tack strips were added, and the carpet stretched so perfectly that no shoe moulding will be needed to hide gaps. We would have no hesitation in recommending Mr Carpet to anyone who wants a first class installation.

I called Mr. Carpet for a quick quote on carpet removal and installation. Allen was very…read moreknowledgeable and gave me an affordable quote within minutes. I didn't even bother calling anyone else and went for it. I mentioned I would pull up my own carpet to avoid extra fees but when Allen told me the cost for removal I decided to have them do it as it was extremely reasonable. They even offered to help move furniture. Within the week they were onsite to do the job and Allen was right there project managing the crew. It was great to see someone with so much knowledge and expertise right there with the crew pushing them along and getting the job done. All in all the service was great and I couldn't be happier with the end result. Keep up the good work team!