Kelly Owen, Carlos and his crew helped us find the perfect floor and install it with the upmost in…read moreperfessionalism and care. We couldn't be more pleased and recommend them highly.

We just had our hardwood floors refinished, and they did an excellent job. They had also installed…read moresome newer floors previously and did a great job with that as well. Fred the foreman and his team were professional, detail-oriented and the results are great. I would highly recommend this company for flooring and for hardwood floor refinishing!

Incredible results for our 20 year old wood floors. They now look BRAND NEW…read more If any Big Canoe resident would like to see, just let me know. Anthony promised a perfect job, and good price. He delivered!

Bryan was so patient, flexible, and honest with us. He never set unrealistic expectations to make a…read moresale, and the pricing was fair. He even delivered a sample of quarter round with 5 different stains so I was comfortable with my choice. The crew was very fast and friendly. They answered my questions and helped me make stain choices that turned out better than I thought possible. So happy I went with Concept Flooring!

Flooring. Removing old linoleum and carpet and replacing with LVT. They were great! Competitive…read morepricing. Good at communicating what is going on. Love the new floors! I would recommend.

I would highly recommend FLOOR COVERINGS INTERNATIONAL in Canton to anyone looking to install…read morecarpet or flooring. I contacted Toni Robinson, Manager, Customer Service about installing Laminate Flooring. Two days later Grerg Costello, Owner, Sales, came to my house and we reached a reasonable deal for installation. The Flooring was delivered. I was told the installers Danilo and jake would arrive at 8AM in the morning. At 8AM in the morning Toni Robinson arrived with the installers, she introduces everyone and answered any questions. The installers went to work immediately and only took a short lunch break and completed the job a 6PM. (10 hours). They were very respectful and did a professional job of installation and did an amazing job cleaning up. Outstanding Customer Service Reasonable Price Professional Installation Definitely a FIVE Star Operation

Had Cherokee flooring change out two rooms to match my existing floors. They did a phenomenal job…read more So I had them quote me to do my upstairs also. The person who came out to quote was on time. After accepting the quote the had the job done in less than 2 weeks. Installers were on time once again and stayed until the job was complete which included their clean up. Would highly recommend!

Several issues, I was without a bathroom for almost 2 months because they never bother to inspect…read morethe flooring before they ripped out my old flooring and whenever they went to grab the new flooring out of the boxes they found that it was all bad and they took their sweet time getting the new stuff in. When they were actually finished with the bathroom, there was a tile that wasn't even glued down at all in the corner. And whenever they put my toilet back, they didn't caulk all the way around it. And let's talk about the toilet, because they messed up and broke the supply lines to two of my toilets and had to replace them, we had to keep the water shut off to our house for a full day while they got replacement parts. Not to mention the foot molding, they would've walked out without doing several pieces if I didn't directly point at them and say "you never did this and it looks awful", in fact, they did, the workers said they would return with more foot molding for the bathroom whenever I asked them to, they never did. I eventually just gave up on waiting and told my handyman to go ahead and come in regardless because I was sick of having no sink. Whenever we asked for compensation, they only offered us $200 which is a complete INSULT considering since their mistake left me with no bathroom floor for two months. That oversight also lead to other repairs being pushed back as well, because I had a group of handyman that needed to do other work in that bathroom couldn't do it until the floors were in. It goes without saying we are highly dissatisfied, we will not be using this company again, and we will not be recommending them. What really sucks is if they had made it right, we would've had them redo the rest of the flooring in the house as well later.

Poor workmanship. Poor communication. A frustrating and, at times, genuinely unsafe experience…read more What initially felt like a company we could trust turned into a project we wish we had never hired them for. If you value your time, money, home, and peace of mind, I would strongly recommend looking elsewhere. The work on our floors and dry wall required multiple return visits. After the second flooring visit, we told them the floor was still uneven and that the vinyl continued to pop up. On the third visit, a team member stepped on the area that was popping up and said, "There's nothing wrong!" After we insisted they open the floor, we discovered that cardboard packaging from the vinyl floor boards had been used underneath the floor to address the leveling issue... When we finally thought the flooring was finished, another problem surfaced. The trim at the top of our staircase that had been installed only about two weeks earlier came loose, and I fell down the stairs as a result. We then discovered that our replacement dry wall was visibly uneven and not flush with the existing wall. Even after their team came back to work on it, the transition was still not flush, if not worse! Regardless of whether subcontractors were involved, we hired Into The Woods to ensure the work was completed properly and ultimately hold them responsible. On top of having to repeatedly identify problems that should have been caught through proper supervision and quality control, the most frustrating part has been communicating with Into the Woods direct team members, especially their owner, Shamus. We constantly felt like our concerns were minimized and dismissed. Even if the work had been perfect, the interactions with the company throughout this entire process made us wish we never signed anything with them. *Additional Review After Owner's Response* Unfortunately, Shamus' response to my review is itself a reflection of our experience with Into The Woods. Throughout the project, our concerns were repeatedly reframed rather than addressed. We were reassured that issues would be taken care of, only to find them unresolved on subsequent visits. When we continued to speak up, we often felt our words were misconstrued, our concerns minimized, and the burden shifted back onto us. The response emphasizes that the company made 7-8 return visits. But the number of visits does not mean the work was properly completed. In fact, having to repeatedly request corrections is exactly what made this experience so frustrating. Many of those visits were to address warranty or punch-list issues that should have been resolved as part of completing the original work. I also want to correct the characterization of the financial accommodations. The nearly $10,000 shortfall was not covered by Into The Woods as a "good-faith discount." The remediation company that referred us to Into The Woods chose to cover the additional costs after we shared our negative experience with Into the Woods. They asked Into The Woods to go above and beyond to restore our home, and we are genuinely grateful to the remediation company for stepping in to help make things right. Separately, Shamus offered us a $1,000 "gesture of goodwill," which we declined. This offer came after we discovered cardboard packaging from the flooring underneath our floor. The stair-nose explanation in the response is particularly frustrating. The response leaves out the fact that approximately two weeks had passed since its installation. When the stair nose came loose, we photographed the underside and found a substantial amount of adhesive that appeared not to have properly bonded. The company subsequently returned to repair it. We don't expect construction to be completely free of problems. We do expect a contractor to listen to concerns, supervise the work, communicate accurately, and make sure problems are actually resolved. This experience cost us an enormous amount of time, frustration, and peace of mind. After everything we've experienced, we would not hire Into The Woods again, and we hope prospective customers consider our experience before making their decision.

Into the Woods did a wonderful job at our house! We wanted to replace all the floors (combination…read moreof carpet, tile, and laminate) with LVP's in our 3 story home before we moved in. The staff did a great job and were very communicative during the entire process. They were willing to work with us on price and gave us a discount based on other quotes. We were allowed to view the showroom and take some samples to the house to see how the floors would look in the sunlight. We were in close contact with one of the owners, Candi, as she would give us updates and answered any of our questions along the way. Overall, everyone was very knowledgeable and helpful, and we're very satisfied with their work!

Did a great job of putting luxury vinyl plank flooring . They fixed some rotted wood. Work was…read moreneatly done, cleaned up after themselves. Showed up on time and professional, I would hire them again!

Amazing to work with W&J Flooring! Very responsive and my floors look fantastic! Great prices and…read moreselection!Highly recommend if you need new flooring!

Terrible - caused catastrophic damage and refused responsibility…read more I hired this company to install outdoor carpet on my terrace of a brand-new home. Before work began, I explicitly instructed the contractor not to use nails, screws, or make any cuts due to waterproofing and structural concerns. These instructions were clear and non-negotiable. Despite those warnings, the contractor ignored my instructions and used fasteners and cuts anyway, directly compromising the waterproofing system. As a result, my home suffered extensive water intrusion and damage that now totals tens of thousands of dollars. When I discovered the damage and attempted to address it professionally, the contractor refused to engage, hung up on me, and has since avoided all responsibility for the destruction caused by his work. There was no attempt to inspect, repair, remediate, or even discuss a resolution. This was not a misunderstanding -- it was a complete disregard for client instructions, property protection, and professional accountability. The work performed has resulted in major financial loss, legal action, and months of disruption. If you value your property, your investment, or basic professionalism, do not hire this company. I am now pursuing this matter through the courts because the contractor has failed to take responsibility for the damage caused by his actions.

I had a hole in a section of carpet that I thought was beyond repair. I thought for sure that I…read morewould have to replace the carpet in my entire room. Carl came over, inspected the damage and came up with a solution. He matched up the pattern in the carpet and saved me a ton of money. Honestly, Carl is an artist. I couldn't be happier with the results. If you need your carpet repaired, give Casey's a call.

This is purely on customer service. We needed Flooring and…read morebathroom quotes - we found them at the JC Arts festival. They called within a week to schedule our appt. They arrived promptly and were very friendly. They spent quite a bit of time taking videos and measurements. We tried to get an estimate or ballpark of the cost but they could not give us any numbers. We then spent another 30-40 mins taking videos of my bathroom area, still couldn't give us a price range. We were supposed to hear back within the following days....and no follow up, no call, no estimate. Now I am curious whatever happened to all those videos taken during the hr they spent at our home.

Very pleased with Alpharetta location of FCI-- needed a 9 year old carpet stretched. Carpet had…read morevery little wear as it's in an unused area of the house, however 2x month vacuuming caused it to stretch and bump up here and there. Eric sent out Luis and Maurilio who did a great job. Very professional and very nice men. Also, very pleased with Eric's pricing. Will definitely use them again.

All Good Floors lives up to the name!…read more I had a unique challenge of trying to match a discontinued carpet style to the various new options out there. Amber was great and stuck with me to answer any questions I had and track down samples to compare against. Once we had worked through all the details and found a good match, they had it installed in a matter of days. Their crew was quick, courteous, and cleaned up after themselves. They vacuumed not just the new carpet, but all the areas they had walked in the house! In the end, it was like they hadn't even been there. The new carpet was a seamless match and looked like it had always been there.

Show up for scheduled appointments. Follow through with a quote. Don't ghost anyone again.read more

I have used Joe Waid in 3 houses over the years. My first house he repaired damaged floors and…read morerefinished from oak to a dark custom color that was perfect! Made a huge difference! My second house I was told the floors on the first level couldn't be repaired due to significant water and pet damage. Joe worked his magic and refinished again to a dark custom color! They looked so good, a year later we had him come back and replace carpet with wood on the stairs and the whole second floor. I also had to use him to repair the kitchen floor when another contractor significantly damaged it. After Joe was done, it looked like new again! We just bought our last house which is an old traditional in Dunwoody. His team tore out the 40 year old carpet and slate and installed wood throughout both levels. Joe is honest, fair and reliable. He treats his crews well and he goes above and beyond. I highly recommend. When it comes to wood floors, he is the only one I trust!

From the owner: Your floors are the centerpiece of your home's décor, defining your tastes and shaping the…read moreatmosphere of your space. At Advanced Flooring Solutions, we are experts in helping homeowners determine the best floor coverings for their needs. We'll help you select the perfect material and finish for your floors, according to your budget, lifestyle and décor preference. Our team, led by company founder Joe Waid, has been in the flooring industry for more than 30 years and has experience in everything from new residential and historical renovations to major and Main Street commercial floor installations and finishing. Located in Woodstock, Georgia, we operate in a 70-mile service radius from Midtown Atlanta.